SHELL RECRUITMENT DAY (SRD) GRADUATE BRIEFING PACK THE NETHERLANDS AMSTERDAM

Transcription

1 GRADUATE BRIEFING PACK THE NETHERLANDS AMSTERDAM

2 CONTENTS PACK CONTENTS... 2 SHELL CAREERS... 2 ABOUT THE SHELL RECRUITMENT DAY... 2 PRE-SHELL RECRUITMENT DAY INTERACTIVE EVENT... 2 THE SHELL RECRUITMENT DAY... 3 PREPARATION FOR THE SHELL RECRUITMENT DAY... 3 Useful Hints and Tips... 3 Travel and Expenses... 3 Accommodation... 3 Dress code... 3 Safety information... 4 Queries... 4 BACKGROUND... 4 Why do we hold a Shell Recruitment Day?... 4 What are we looking for?... 4 Who will be involved?... 4 A walk through the Shell Recruitment Day... 5 APPENDICES... 6 APPENDIX 1: TRAVEL AND LOCAL INFORMATION... 7 TRAVEL EXPENSES... 7 YOUR DESTINATION... 7 SHELL TRAVEL AGENCY... 8 APPENDIX 2: EXPENSES... 9 APPENDIX 3: SRD VENUE APPENDIX 4: ACCOMMODATION APPENDIX 5: KEY CONTACTS APPENDIX 6: SRD PRACTICE EXERCISE APPENDIX 7: AFTER THE SRD

3 PACK CONTENTS This pack provides you with an overview of the SRD, its purpose and more information about the people who will be involved during the day. An overview of the event. Information on who you will meet on the day and the different exercises in which you will participate. Travel information and directions. Please read through this pack carefully to ensure you complete all the necessary paperwork before attending the SRD. SHELL CAREERS A career with Shell is not your average day job it is your chance to join a company that tackles real world problems, such as how we will meet the world s growing energy demands. Energy is vital to our daily lives. It helps us produce food, fuel transport and power communication channels across the world. Over the coming decades, more people will gain access to energy and enjoy higher standards of living. But these developments could place greater pressure on our world s resources, such as oil and gas reserves, fresh water and food. At the same time, climate change remains a serious concern. At Shell, we use human ingenuity, innovation and technology to unlock the energy our customers need to power their lives in the years ahead, while aiming to limit our impact on the environment. ABOUT THE SHELL RECRUITMENT DAY Congratulations on being invited to join a Shell Recruitment Day (SRD) and thank you for taking the time to find out more about what Shell can offer you. As one of the routes into Shell, our Recruitment Days give us a chance to see you in action, assessing you in a variety of different exercises and assessing how well you demonstrate the skills and attributes we re looking for. The day gives you the opportunity to show us your potential and will help you decide if Shell is the right company for you. An overview: The business language is English during the Shell Recruitment Day. All the exercises are fictitious but based on real issues / contexts which Shell faces. You will need to read all of the instructions carefully. You should base your answers only on the information provided as we are not testing your knowledge. For many exercises there are no right or wrong answers. Please wear your provided name badge all day. You will be provided with verbal feedback after the decision has been communicated we will highlight some strengths and areas for development we have identified. (where applicable) PRE-SHELL RECRUITMENT DAY INTERACTIVE EVENT Prior to the Shell Recruitment Day you ll attend a non-assessed informal event where you ll receive further insight into Shell s business operations. This event has been organised for us to get to know each other better. It is also an opportunity for you to understand more about Shell and meet the other candidates, in preparation for the SRD on the following day. Please note that during this time you will not be assessed. Following the event there will be a briefing session about the next day. In addition, you will have the opportunity to attend a meal hosted by some of our Shell graduates, 2

4 where they will be happy to answer any questions you might have. The dinner will take place in the Park Plaza Victoria Hotel in Amsterdam at The dinner hosts will pick you up from the Hotel reception. Please see Appendix 4 for the address of the Hotel. Your attendance at this event is compulsory. THE SHELL RECRUITMENT DAY During the SRD, you will participate in a range of activities based on realistic business scenarios. We will assess your capacity, achievement and relationship skills to determine whether you have the skills and competencies to be successful within Shell. The activities will include an online exercise, a written exercise, a group discussion, a selfreflection interview, a case study analysis, and a final interview. If you are successful at the SRD, we will review our available job openings and determine whether we will be able to make you a formal offer of employment. You will then be advised of our decision by a Recruiter. We look forward to meeting you and wish you every success in your journey with Shell. PREPARATION FOR THE SHELL RECRUITMENT DAY Useful Hints and Tips Please try to get a good night s sleep and relax. We are only assessing when we say we are. Have a go aim to do your best. Listen carefully to instructions ask questions if anything is unclear. Reflect on your performance after each exercise, learn and move on. Please don t talk about the exercises with others there may be more than one successful approach. Enjoy the experience the SRD gives you a range of opportunities to show us what you can do. Travel and Expenses We will reimburse you for the cost of any reasonable or predefined expenses as long as you can provide receipts. In some cases, Shell will make travel arrangements for you. Please see: Appendix 1 for information on making your travel arrangements; Appendix 2 for information on the reimbursement of expenses; and Appendix 3 for information on the SRD venue. Accommodation Your hotel accommodation will already have been booked by Shell, covering the cost of your room and breakfast only. All other charges such as telephone calls will be charged to your own account, which you will need to settle when checking out. In some circumstances, you may need to book your own accommodation and receive reimbursement for the cost from Shell. To check what arrangements you need to make for your accommodation, please see appendix 4. Dress code Smart/ business dress is appropriate for both the SRD pre-briefing and for the SRD. 3

5 Safety information At Shell we care about your safety and are committed to ensuring that Health, Safety, Security and Environment (HSSE) features as a key element of our recruitment and learning events. With this in mind, we have produced some safety advice to help you stay safe during your visit. Please be sure to read our safety guidance. Queries If you have any queries please contact your scheduling coordinator. Shell is an Equal Opportunity Employer If you require accommodation, any reasonable adjustments or special assistance for the Shell Recruitment Day, please contact your scheduling coordinator: BACKGROUND Why do we hold a Shell Recruitment Day? Attending a Shell Recruitment Day gives us a chance to see you in action, assessing how you perform a variety of different exercises, observing how well you demonstrate the key competencies we re seeking. It s a two-way process, because it s also your opportunity to find out about Shell and see if we are a good fit for your career aspirations and ambitions. What are we looking for? While your academic record was one of the reasons we invited you to attend an SRD, our experience has shown that excellent qualifications alone are rarely sufficient to be successful within a company as challenging, diverse and global as Shell. We ve identified the qualities that we believe are critical to high performance in Shell and we ll assess you against our Capacity, Achievement, Relationship (CAR) criteria: Capacity: You ll need to bring the intellectual, analytical and creative ability to identify issues, make judgments and propose solutions. Achievement: We expect plenty of enthusiasm, resilience and confidence but additionally, you ll be someone who can always get things done and learns quickly. Relationships: You should have the skills and ability to work effectively with others in a diverse team. Please note: You will need to speak conversational English to take part in the SRD, but your use of English is not one of the selection criteria. If you are not a native English speaker you will be given some additional time to prepare where appropriate, and are welcome to bring a dictionary. Who will be involved? Participants Usually, there are up to six candidates at each SRD. It is important to remember that you are being assessed as an individual. It is possible for everyone to be successful, so please treat the day as non-competitive. 4

6 Scheduling Coordinator The Scheduling Coordinator is responsible for sending you the invite and confirmation of the SRD. The scheduling coordinator will handle any queries or concerns that you may have prior to the SRD. Candidate Coordinator The Candidate Coordinator is responsible for the logistics of the SRD, ensuring it runs in a smooth and timely fashion. Assessors The Assessor team is made up of business or HR leaders who will assess you against our criteria and make the decisions who to hire on behalf of Shell. Assessors are often also the line managers for recruits initial assignments. The role of the Assessor is to help you demonstrate your CAR qualities. Usually there are six Assessors at each SRD. Facilitator The Facilitator will be your prime focal point during the SRD, they will facilitate the Pre-SRD interactive engagement and during the SRD will liaise with you, the candidate coordinator and assessors to ensure a successful day and answering any questions which you may have. A walk through the Shell Recruitment Day For the SRD itself, you may wish to bring along reading/study material in case of any waiting time in between exercises. The SRD is comprised of the following exercises: 1) Digital E-tray exercise with two tasks to complete: an online inbox exercise and a written task; 2) Group Exercise; 3) Self Reflection Interview; 4) Case Study analysis 5) Final interview based on your personal attributes and experiences. The exercises are based around the types of problems and challenges typically tackled by graduates within Shell. By using a variety of different exercises, we give you numerous opportunities to demonstrate your personal strengths, skills and abilities in relation to the criteria of Capacity, Achievement, and Relationships. No preparation is required for these exercises. However you may find it beneficial to complete the practise e-tray exercise as it will help you understand the interface and functionality on the day. We hope that you find the SRD a valuable, rewarding and ultimately enjoyable experience, and use it as an opportunity to find out if we fit your career aspirations and ambitions. Joining Shell means getting more out of your working life than you thought possible. We hope that you enjoy the Pre-SRD Interactive Engagement and SRD. We look forward to meeting you. 5

7 APPENDICES 1. Travel and local information 2. Expenses 3. SRD venue 4. Accommodation 5. Key contacts 6. SRD Practice Exercise 7. After the SRD 6

8 APPENDIX 1: TRAVEL AND LOCAL INFORMATION You are highly encouraged to use public transportation; however, based on your location it may be more convenient to use your personal transportation. If so, please read more information on vehicle safety in our safety guide. If you need to fly or take the Eurostar to your SRD location, our travel agency Carlson WagonlitTravel (CWT) will book and arrange payment for your flights or train. To arrange travel you must complete an authorisation form. When you have completed all the mandatory fields on the authorisation form, please it to the CWT address designated and copy in your scheduling coordinator. Note: The date of arrival in the authorisation form is the day of the pre-srd interactive engagement and briefing; the date of departure will be the evening of the actual SRD. TRAVEL EXPENSES An expenses claim form is attached. You should complete and send this form together with scanned copies or electronic copies of your receipts to Please read Appendix 2 for details. YOUR DESTINATION The Shell Recruitment Day will take place in the Shell Technology Centre in Amsterdam (STCA) Shell Technology Centre Amsterdam Grasweg HW Amsterdam Netherlands Tel. +31 (0) Fax +31 (0) By Car Please consider alternatives to driving to the SRD, public transport is preferred. If this if your preferred mode of transport, please read more information on vehicle safety in our HSSE guidelines. Let your Candidate Coordinator know in advance that you are coming by car, in order to arrange a parking slot upfront. This is important, as there are limited parking places available. By Air The airport you will be travelling to in The Netherlands is Schiphol Airport, Amsterdam. You should arrive there no later than 12:00 noon on the first day and be ready to catch a flight departing from Schiphol Airport after 8:00pm on the second day. If you have no alternative but to arrive later, please let us know beforehand. As you need to purchase a return rail ticket and return tram ticket on arrival in The Netherlands, we suggest that you bring at least 25 with you. Visa and MasterCard are accepted throughout The Netherlands. 7

9 Public transport from Airport to STCA: From Schiphol Airport, take the train to Amsterdam Centraal Station. From Amsterdam Centraal Station, exit Noord; take the municipal ferry Buiksloterwegpont (free of charge). Exit the ferry and turn left; cross the bridge to enter the pedestrian and cycling route along the IJ bank and follow the signs. You will reach the main entrance at Grasweg 31 after approximately 10 minutes. IMMIGRATION REQUIREMENTS If you are from a non-eu country, you should check with your travel agent for any visa requirements. We can help by making a visa support letter; therefore we need the following information: Date of birth Full name (as in passport) Arrival date and departure date City (Airport) you will be travelling from We need a fax number or postal address to fax/ send the visa support letter to when needed We do reimburse visa costs but not visa related costs such as travel to the embassy. DON T FORGET YOUR PASSPORT OR OTHER IDENTIFICATION When you visit the Shell Offices you will need to be able to identify yourself. It is your own responsibility to ensure that your passport is valid. PERSONAL INSURANCE It is your responsibility to arrange any appropriate travel insurance. Shell is unable to accept liability for loss or damage to any items of luggage. It is advisable to take out appropriate cover with your travel agent but you will need to cover the cost of this yourself. SHELL TRAVEL AGENCY Carlson Wagonlit Travel (CWT) Tel: +31 (0) Fax: +31 (0) shellrecruitment@carlsonwagonlit.nl HOTEL & AIR TRANSPORTATION You will have 24 hours to submit your details to CWT Shell provides air travel for candidates if required. As the SRD is a one and a half day event, a one-night hotel stay is provided and has been booked in advance on your behalf. To book your Air Tickets: 1. Fill out the Travel Authorisation Form: The form can be downloaded at: Please select the correct path/location: Europe > The Netherlands > Travel Authorisation form - The Hague 2. Once the form is completed, send to ShellRecruitment@carlsonwagonlit.nl, copy careers@shell.com, and your Scheduling Coordinator's address. 3. Your travel will be arranged by Carlson Wagonlit Travel and you will receive confirmation with details from them within 2 working days. 8

10 APPENDIX 2: EXPENSES To claim your travel expenses, you will need to complete Candidate Expense Form and send it to within 60-days after your Interview/SRD/Final Assessment. Please provide all receipts and proof of purchase to substantiate your claims. Claims not supported by receipts or documents will not be reimbursed. We must have your bank details (including your IBAN number) so that we can reimburse your expenses directly into your bank account. Failure to provide the necessary information will result in payments being delayed. Please allow 3 to 5 weeks for us to process your claim from the date of receipt of your claim. If you are driving to Amsterdam for the interview, you can claim mileage at a rate of 0.16 per km. Please refer to your Scheduling Coordinator to ascertain the maximum round trip rates for reimbursements. WHAT YOU CAN CLAIM: Visa Mileage Rail fare Air fare Bus fare Car parking Accommodation We reimburse the costs of your Visa. Please consider alternatives to driving to the Shell Offices, public transport is preferred. If you are travelling by car we will refund your petrol costs at 0.16 per kilometre. Your economy return ticket will be reimbursed. If you need to fly to the SRD location, your economy return ticket will be booked and paid for by our travel agency, Carlson Wagonlit Travel (CWT). Your economy return ticket will be reimbursed. Please consider alternatives to driving to the Shell Offices, public transport is preferred. However we will reimburse your car parking tickets to a reasonable amount. One night of accommodation before the SRD will be booked for you under your name. Shell will be invoiced directly for this. If you wish to stay longer, this will be at your own expense. WHAT YOU CANNOT CLAIM: Expenses will only be reimbursed for claims exceeding The invitation assumes you are living at the address currently stated on your application form. If this has changed, please contact your Candidate Coordinator. In the hotel, you are responsible for paying all incidental charges such as telephone calls or mini bar charges. Please settle these when you check out. Taxis will only be paid for in exceptional circumstances. First-class fares will not be reimbursed. Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure you make copies of your expenses and keep them until you have been reimbursed. Please fill in the expense claim form as complete as possible, scan and send it together with your receipts to careers@shell.com within 60 days. Once your expense claim has been received it will take approximately 3 to 5 weeks before reimbursement. 9

11 APPENDIX 3: SRD VENUE Shell Technology Centre Amsterdam Grasweg HW Amsterdam Netherlands Tel.: +31 (0) Fax: +31 (0) Public transport from Airport to STCA From Schiphol Airport, take the train to Amsterdam Centraal Station. From Amsterdam Centraal Station, exit Noord; take the municipal ferry Buiksloterwegpont (free of charge). Exit the ferry and turn left. Cross the bridge to enter the pedestrian and cycling route along the IJ bank. Follow the signs. You will reach the main entrance at Grasweg 31 after approximately 10 minutes. APPENDIX 4: ACCOMMODATION Crowne Plaza Amsterdam City Centre Nieuwezijds Voorburgwal RC Amsterdam The Netherlands Tel.: +31 (0) Fax: +31 (0) The Crowne Plaza Amsterdam City Centre hotel is centrally located, near the central train station in Amsterdam, with many public transport options in the area. For more information go to: One night of accommodation before the SRD, plus breakfast, will be booked for you under your name. Shell will be invoiced directly for this. If you wish to stay longer in Amsterdam, this will be at your own expense. All incidental charges such as telephone calls will need to be paid for by yourself using your own funds. Please settle these upon departure. It is advisable to bring an alarm clock with you. Please check out of the hotel on the morning of your SRD before arriving at the Shell offices. If you do not wish to stay in the hotel room or wish to cancel your booking prior to the SRD, please notify your Recruitment Coordinator as soon as possible, otherwise we will be charged for your non-arrival. HOTEL DIRECTIONS From Schiphol airport (via NS Amsterdam Centraal train station)* Walk to the train station situated outside arrivals, below Schiphol Plaza Take the escalator down to the platforms Board a regional train heading to Amsterdam Centraal station Get off at Centraal station (travel time approximately 20 minutes from the airport) 10

12 Take the city centre exit at Centraal station and walk to the right near the taxi stand. Cross the Westelijke Toegangsbrug and cross the Prins Hendrikkade and walk straight ahead onto Martelaarsgracht. The hotel is located approximately 100 metres along this road, on the left hand side. *These are just sample travel directions using public transport. For travel directions from other locations in Amsterdam or alternative travel options please visit APPENDIX 5: KEY CONTACTS For any questions you may have leading up to your SRD, please contact your Scheduling Coordinator. APPENDIX 6: SRD PRACTICE EXERCISE To help you prepare for the SRD we have created a practice E-tray exercise for you to take prior to the final assessment day. Please click on the link below or copy and paste the link into a new browser: 11

13 APPENDIX 7: AFTER THE SRD At the end of the day the assessors will meet to review the extent to which you demonstrated the required Capacity, Achievement and Relationships competencies. This profile is then used to make a decision as to whether you have successfully passed the Shell Recruitment Day. Finally We hope that you will enjoy the Shell Recruitment Day and we look forward to meeting you. 12