Príklady riadenia kvality z vybraných krajín

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1 Príklady riadenia kvality z vybraných krajín Daniela Uličná Konferencia: Tvorba Národnej sústavy kvalifikácií

2 Prečo vôbec hovoriť o otázke riadenia kvality v kontexte NSK? NSK by mala zlepšiť kvalitu tým že premostí trh práce a školstvo (aspoň z časti) NSK by mal byť nástroj ktorý umožní väčšiu flexibilitu (viac možných ciest) na získanie kvalifikácie NSK by mala zlepšiť medzinárodnú komunikáciu o kvalifikáciách Odporúčanie EQF vyžaduje existenciu riadenia kvality 1

3 Kvalita Riadenie kvality Kvalita je výstup Riadenie kvality je proces Kvalita môže existovať bez riadenia kvality Riadenie kvality samotné nezaručí kvalitu Riadenie kvality by malo zaručiť že: Ciele ohladne toho aká kvalita je očakávaná sú jasne definované Informácie o tom aká úroveň kvality je dosahovaná sú systematicky spracované Nedostatky sú identifikované Kroky potrebné k zlepšeniu sú prijaté a zavedené 2

4 Rakúsko Qualitätsinitiative Berufsbildung - QIBB týka sa odborného vzdelávania v školách Na úrovni škôl ale aj v iných inštitúciách Povinnosť definovať strategickú orientáciu, aktivity, plán ako budú zavedené, seba-hodnotenie, atď Hlavný bod: implementácia existencia ľudí ktorý majú zodpovednosť za riadenie kvality Indikátory - career prospects and applicability of the qualification in the world of work - personal and specialist competences acquired by graduates to study and take part in CVET measures - up-to-dateness, innovation and practiceorientation of the education and training programme - school achievements and educational atmosphere at school and in class - partnership with the business community and other educational and social institutions - international orientation of the education and training programme - agreements on strategic and operational objectives - strategic resource management - systematic personnel development - systematic evaluation 3

5 Nemecko (duálny systém & ďalšie vzdelávanie) Kontrola kvality je zodpovednosťou stavovských organizácií Technické vybavenie; Kvalifikácia lektorov na pracovisku; Osnovy; Skúšky Ale majú na to aj prostriedky A provider addresses one of the endorsed accreditation organisations and hands in a request; An auditor is allocated; A pre-audit takes place; The accreditation process is initialised. After 5 years: Re- Accreditation First Monitoring Visit after accreditaion (Audit 1) AZAV verejne financované ďalšie vzdelávanie Podmienka k tomu aby mohli robiť verejne financované vzdelávanie Akreditácia (inštitúcia aj program) Benchmarks (program) Second Monitoring Visit after accreditaion (Audit 2) - Financially and technically able to conduct the training properly; - Have adequately trained staff and well equipped training venues (meeting requirements of DIN ISO); - Grant appropriate contract conditions to participants; - Have a QA measure in place (ISO, EFQM, LQW, TQM, etc.) 4

6 Francúzsko (školský systém) Label pre školy (dobrovolný) - The VET school offers a range of learning pathways constituted around a coherent set of professions/occupations; - The school trains a diversity of target groups (people in school based VET, apprentices, people in continuous training) - The school offers access to a range of qualifications at different levels; - The school carries our recognition of non-formal and informal learning; - It has a developed range of partnerships with local authorities and labour market actors; - Learners have access to education and career guidance; - School demonstrates European outlook; - It offers housing possibilities to learners; and - Has a system in place to monitor graduates pathways after leaving the institution. - Has a quality management system (self-evaluation) 5

7 Fínsko Quality Management Recommendation for Vocational Education and Training: consideration of functions as a whole customer focus leadership result orientation continuous learning, innovation and improvement people as resources-effective processes-relevance to the world of work and partnerships social responsibility Stretnutia medzi školami na tému kvality 6

8 Zdroje Relationship between quality assurance and certification: Evaluation of the implementation of EQAVET Mapping of existing quality assurance instruments in CVET Obidva dokumenty budu v blizkej dobe uverejnene na stranke: 7

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