BAGGAGE ALLOWANCE AND EXCESS BAGGAGE CHARGE FOR TICKETS ISSUED FROM APRIL 1, 2016

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1 BAGGAGE ALLOWANCE AND EXCESS BAGGAGE CHARGE FOR TICKETS ISSUED FROM APRIL 1, 2016 In the "excess baggage charge" column the values are in: EUR (from Europe, Eastern Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world) 1. For tickets from/to North America and Canada see the specific tables below. For tickets from/to Europe/Middle East/Africa to Abu Dhabi and vv see the specific tables below BAGGAGE ALLOWANCE EXCESS BAGGAGE CHARGE COUNTRIES PREMIUM BUSINESS EXCESS WEIGHT (23 KG 1 PC. 32 KG) EXCESS PIECES (WITH SAME WEIGHT AS AL- LOWANCE) EXCESS SIZE (158 CM 1 PC. 203 CM) within Italy 1 pc. x 23 kg - (Business Class flights and Roma Milano) 2 pc. x 23 kg 55 2nd pc. 55; from 3rd 55 from/to Europe, Eastern Europe and North Africa 2 (excl. from Cairo to Rome or Milan with 1st segment starting in Cairo and return flights) 1 pc. x 23 kg 2 pc. x 23 kg in class Y/B/M 1 2 pc. x 32 kg 55 2nd pc. 55; from 3rd 75 from Cairo to Rome or Milan with 1st segment starting in Cairo and return flights 1 pc. x 23 kg - 2 pc. x 32 kg 55 2nd pc 150 from 3rd 75 from the Middle East 3 to Europe, Eastern Europe and North Africa and vice versa (excl. flights with 1st segment starting in Iran and return flights) 1 pc. x 23 kg 2 pc. x 23 kg in class Y/B/M 1 2 pc. x 32 kg 75 2nd pc. 75; from 3rd 75 from Europe, EasternEurope, North Africa to Iran and return flights 1 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 75 3rd pc. from Iran to Europe, Eastern Europe and North Africa (only flights with 1st segment starting in Iran and return flights) 1 pc. x 32 kg 2 pc. x 23 kg 2 pc. x 32 kg 75 2nd pc. 75; from 3rd from/to Japan (excl. flights with 1st segment starting in Venezuela, West Africa and North America) 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd *From Cairo to Milan 2 pc x 23 kg only in Y/B/M class

2 from Argentina to destination cities in the Alitalia network and vice versa (excl. flights with 1st segment 3rd starting in Japan, West Africa and Israel) from Tel Aviv to Buenos Aires and viceversa 2 pc x 23kg 2 pc x 23kg 2pc x 32kg 100 from 3rd from Venezuela to Israel and vice versa 1 pc. x 23 kg (2 pc. x 23 kg in class Y) 2 pc. x 23 kg 2 pc. x 32 kg 100 3rd from Venezuela to destination cities in the Alitalia network and vice versa (excl. flights from Venezuela to Israel and vice versa and 1 pc. x 23 kg (2 pc. x 23 kg in class Y) 2 pc. x 23 kg 2 pc. x 32 kg 100 2nd pc. 75; from 3rd flights with 1st segment starting in West Africa to Venezuela) from departure cities served by Alitalia to Brazil 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd from Brazil to destinations served by Alitalia (flights with 1st segment starting in Brazil and return flights) 2 pc. x 32 kg 2 pc. x 32 kg 2 pc. x 32 kg 100 from 3rd from Europe, North Africa and the Middle East (excl. Jordan) to Santiago de 3rd Chile and vv. from Jordan to Santiago de Chile and vv. 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd pc. 75 from West Africa 4 to destination cities in the Alitalia network and vice versa (excl. flights with 1st segment starting in Venezuela/Argentina and return flights) 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd from Europe/Middle East/North Africa to Korea/China/Taiwan and vv. (excl. flights via Abu Dhabi) 2nd pc. 120; from 3rd 200

3 BAGGAGE ALLOWANCE AND EXCESS BAGGAGE CHARGE FOR TICKETS ISSUED FROM/TO NORTH AMER- ICA WITH THE EXCLUSION OF CANADA AND FROM/TO MEXICO FROM APRIL 1, 2016 In the "excess baggage charge" column the values are in: EUR (from Europe, Eastern Europe and Japan), CAD (from Canada) or USD (from USA and the rest of the world) 1. BAGGAGE ALLOWANCE EXCESS BAGGAGE CHARGE COUNTRIES PREMIUM BUSINESS EXCESS WEIGHT (23 KG 1 PC. 32 KG) EXCESS PIECES (WITH SAME WEIGHT AS AL- LOWANCE) EXCESS SIZE (158 CM 1 PC. 203 CM) from Brazil to North America (excl. Canada) 2 pc. x 32 kg 2 pc. x 32 kg 2 pc. x 32 kg 100 from 3rd pc. 285 from North America (excl. Canada) to Brazil 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd pc. 285 flights with 1st segment 5 starting in South America and Central America beyond points (excl. Paraguay and Ecuador) to North 3rd pc. 285 America (excl. Canada) and vice versa from Israel to North America (excl. Canada) and Mexico and vice versa 6 3rd pc. 285 from the Middle East 5 (excl. flights with 1 st segment starting from Israel, and return flights) to North America (excl. Canada) and Mexico and vice versa 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd pc. 285 from North America (excl. Canada) and Mexico to Jordan and vice versa 6 1 pc. x 23 kg 1 pc. x 23 kg 2 pc. x 32 kg pc 100 from 3rd pc. 285 from North America (excl. Canada) and Mexico to arrival cities served by Alitalia (excl. Middle East 5, Brasil, West Africa, South America and Central America beyond points, Middle 3rd pc. 285 East, Israel, Jordan and North Africa) 6

4 from Europe, East Europe to North America (excl. Canada) and Mexico 1 pc. x 23 Kg 2 pc. x 23 Kg 2 pc. x 32 Kg 85 2nd pc 85; from 3rd pc from North America (excl. Canada) to Europe and East Europe 1 pc. 23 Kg 2 pc. x 23 Kg 2 pc. x 32 Kg 100 l 3 rd pc. 285 from North Africa to North America (excl. Canada) and Mexico and viceversa 1 pc. x 23 Kg 2 pc. x 23 Kg 2 pc. x 32 Kg pc 100; from 3 pc 285 from North America (excl. Canada) and Mexico to Japan 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd pc. 285 from Japan to North America (excl. Canada) and Mexico 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 85 from 3rd pc

5 BAGGAGE ALLOWANCE AND EXCESS BAGGAGE CHARGE FOR TICKETS ISSUED FROM/TO CANADA FROM APRIL 1, 2016 In the "excess baggage charge" column the values are in: EUR (from Europe, Eastern Europe and Japan), CAD (from Canada) or USD (from USA and the rest of the world) 1. BAGGAGE ALLOWANCE EXCESS BAGGAGE CHARGE COUNTRIES PREMIUM BUSINESS EXCESS WEIGHT (23 KG 1 PC. 32 KG) EXCESS PIECES (WITH SAME WEIGHT AS AL- LOWANCE) EXCESS SIZE (158 CM 1 PC. 203 CM) from Middle East 8 to Canada and vv (excl. flights with 1st segment originating from Israel and return journey) 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 75 from 3 rd piece 200 from Canada to Middle East 5 (excl. flights with 1st segment originating to Israel and return journey) 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3 rd piece from Jordan to Canada 1 pc. x 23 kg (Y/B/M cls) 1 pc x 23kg 2 pc. x 32 kg 75 2 pc 100; from 3 pc 200 from Canada to Jordan 1 pc. x 23 kg (Y/B/M cls) 1 pc x 23kg 2 pc. x 32 kg pc 100from 3 pc from Israel to Canada 1 pc. x 23 kg (Y/B/M cls) 2pc x 23kg 2 pc. x 32 kg 75 3rd from Canada to Israel 1 pc. x 23 kg (Y/B/M cls) 2pc x 23kg 2 pc. x 32 kg 90 2nd pc. 90; from 3rd pc from Europe, East Europe to Canada 1 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 85 2nd pc. 85; from 3rd pc from Canada to Europe, East Europe 1 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 120 2nd pc. 120; from 3rd pc

6 from North Africa to Canada and vv 1 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 75 2 pc 75; from 3 pc 200 from Canada to West Africa 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd from West Africa 4 to Canada 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 75 from 3rd from Canada to Japan 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 120 from 3rd pc from Japan to Canada 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 85 from 3rd pc from Paraguay and Ecuador to Canada 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 100 from 3rd pc. 285 from Canada to Paraguay and Ecuador 2 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg 120 from 3rd pc from South and Central America beyond points 5 (except. Paraguay and Ec- 2 pc 100; from 3 pc 285 uador) to Canada

7 from Canada to South and Central America beyond points 5 (except. Paraguay 1 pc. x 23 kg 2 pc. x 23 kg 2 pc. x 32 kg pc 120; from 3 pc and Ecuador)

8 BAGGAGE ALLOWANCE AND EXCESS BAGGAGE CHARGE FOR TICKETS ISSUED FROM EUROPE, MIDDLE EAST AND AFRICA TO ABU DHABI AND VV AND JOURNEYS VIA ABU DHABI FROM AREA 2* TO AREA 3* AND WITHIN AREA 2* FROM OCTOBER 9, 2015 BAGGAGE ALLOWANCE COUNTRIES PREMIUM BUSINESS from Europe/Middle East to Abu Dhabi and vv 2 pc. x 23 kg in class Y, B, M, H, K, V, T, N, S 1 pc x 23 kg in class X, W, L, O 2 pc. x 23 kg 2 pc. x 32 kg journeys via Abu Dhabi from Area 2* to Area 3* and within Area 2* (excl. flights from United Kingdom to India, Pakistan and Bangladesh and vv and excl. journeys from Africa, except South Africa and Seychelles, to Abu Dhabi beyond points and vv) 2 pc. x 23 kg in class Y, B, M, H, K, V, T, N, S 1 pc x 23 kg in class X, W, L, O 2 pc. x 23 kg 2 pc. x 32 kg from Africa, except South Africa and Seychelles, to Abu Dhabi and vv 2 pc. x 23 kg 2pc x 23kg 2 pc. x 32 kg from Africa except South Africa and Seychelles to Abu Dhabi beyond points and vv 2 pc. x 23 kg 2pc x 23kg 2 pc. x 32 kg from United Kingdom to India, Pakistan and Bangladesh and vv 2 pc. x 23 kg 2pc x 23kg 2 pc. x 32 kg *Area 2 Europe, Africa, Middle East *Area 3 South-East Asia, Japan, Korea, South Asian Subcontinent, Southwest Pacific

9 EXCESS BAGGAGE CHARGES FROM EUROPE, MIDDLE EAST, AFRICA TO ABU DHABI AND FOR JOURNEYS VIA ABU DHABI FROM AREA 2* TO AREA 3* AND WITHIN AREA 2* FROM OCTOBER 9, 2015 Extra baggage from Europe/Middle East and Africa may not be available for online purchase. Passengers can benefit from a 20% discount through the Customer Center (check website for local Alitalia telephone numbers). ZONES EXTRAWEIGHT CHARGE 23 KGS 1 PC 32 KGS EXTRA PIECE CHARGE SECOND BAG (SAME ALLOWANCE OF THE CABIN) AIRPORT RATES EXTRA PIECE CHARGE FROM THIRD 23 KGS BAG AND ONWARDS EXTRA PIECE AND EXTRA WEIGHT (FROM 23 TO 32 KG) Zone 1* to 1* 40 USD 75 USD 100 USD 115 USD Zone 1* to 2* Zone 2* to 2* 75 USD 150 USD 200 USD 225 USD 70 EUR 135 EUR 180 EUR 200 EUR Trips to/from Zone 3* 75 USD 175 USD USD 350 USD 70 EUR 155 EUR 270 EUR 310 EUR *Destinations are divided into 3 zones as per table below: ZONE 1 Indian Subcontinent Bangladesh, Bhutan, India, Nepal, Pakistan, Maldives, Sri Lanka, Middle East UAE (Abu Dhabi, Dubai, Al Ain), Bahrain, Oman, Qatar, Saudi Arabia, Kuwait, Egypt, Iran, Iraq, Israel, Jordan, Lebanon, Palestine, Sudan, Syria, Yemen. ZONE 2 Europe, Russia, Belarus, Armenia, Kazakhstan, Seychelles, Asia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, Africa. ZONE 3 Australia, Japan and Korea. Excess pieces, sizes and weights can be cumulative. There may be a service charge to buy excess baggage allowance in airports where there is no Alitalia ticket desk.

10 LIGHT FARES For tickets bought with Light Fares there is a supplementary charge for hold baggage. For selected Domestic * and International** direct flights: 15 one way for purchases on the web site (online check-in), through the Customer Center and travel agencies 30 one way for purchases at the airport ticket desks For flights Rome/Milan-Paris, Rome/Milan-Amsterdam and vice versa: 25 one way for purchases on the web site (online check-in), through the Customer Center and travel agencies 35 one way for purchases at the airport ticket desks *Domestic routes: from Ancona to Rome and Milan Linate, from Brindisi to Rome and Milan Linate, from Bologna to Rome, from Bari to Rome and Milan Linate, from Comiso to Linate, from Catania to Rome, Milan Linate, Naples and Pisa from Roma to Florence, Genoa, Milan Linate and Milan Malpensa, Naples, Perugia, Palermo, Pisa, Pescara, Reggio Calabria, Lamezia Terme, Turin, Trieste, Venice and Verona, from Milan Linate and Naples, Palermo, Pescara, Reggio Calabria, Lamezia Terme and Trieste, from Napoli to Palermo, Turin and Trieste, from Reggio Calabria to Turin, from Lamezia Terme to Turin. *Domestic indirect routes: all indirect Origin & Destinations excluded flight from/to Lampedusa and Olbia **International routes: from Rome to Düsseldorf, Berlin, Barcelona, Madrid, Valencia, London Heathrow and London City, Athens, Istanbul, Tbilisi, Warsaw, Bucharest, Algiers and Cairo, from Milan Linate to Düsseldorf, Berlin, Barcelona, London Heathrow and London City, Warsaw and Bucharest da Milan Malpensa to Algiers, from Venice to Berlin. For more details about charges or other information, please contact the Alitalia Customer Center. Infants up to 23 months: 10 kg allowance. Children from 2 to 11 years of age inclusive: same allowance as adults. Strollers are transported free of charge for children up to and including 11 years of age in all travel classes and to all destinations. Notes: 1. Europe, Eastern Europe, Middle East, North Africa (Premium Economy class is not available) 2. North Africa (Algiers, Cairo, Casablanca, Tripoli, Tunis, Marrakech, Oran) 3. Middle East (Amman, Beirut, Teheran and Tel Aviv) 4. West Africa (Accra, Lagos); from/to West Africa: only 2 pc allowed 5. Middle East (Beirut, Teheran, Cairo and not operated points below: Syria, Saudi Arabia, Oman, Qatar, Bahrain, Kuwait, Pakistan, Afghanistan and Yemen 6. The rate applied to the inbound flight is the same as that applied to the outbound flight

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