The future of HR: SAP s strategy and vision. Thomas Otter GVP HCM Products
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1 The future of HR: SAP s strategy and vision Thomas Otter GVP HCM Products
2 Legal Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP SE or an SAP affiliate company. All rights reserved. Public 2
3 SAP product lines for HCM Investment direction On-Premise Cloud SAP ERP HCM Innovation investments focused primarily on User Experience and Localization across Core HR and Payroll processes Mainstream maintenance through 2025 SAP SuccessFactors Most innovation investments are focused here to re-think and re-imagine HCM 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3
4 Most Comprehensive HCM Suite in the Cloud Recruiting, Onboarding & Offboarding Learning Compensation & Rewards Employee Central Performance & Goals Succession & Development 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4
5 SuccessFactors Cloud Footprint 40M+ users, 4,800+ customers Performance & Goals Learning Compensation Succession & Development 36.1 million 24.5 million 15.8 million 19.0 million SAP Jam Recruiting Employee Central Workforce Analytics & Planning 33.7 million 18.5 million 10.9 million 11.2 million 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5
6 Alcatel-Lucent Enterprise: Creating a New HR Organization in 6 Months with SAP SuccessFactors Solutions Company Alcatel-Lucent Enterprise (ALE) Headquarters Colombes, France Industry Telecommunications communications and networking solutions Products and Services Enterprise communications solutions and services, from office to the cloud Web Site www. enterprise.alcatel-lucent.com Partner Capgemini Objectives Simplify global HR processes and build global HR team from scratch Provide new organization with an HR information system befitting a midsize company Build flexible, scalable HR infrastructure to support business growth Why SuccessFactors, an SAP company State-of-the-art software with minimum configuration needed Most cost-effective and easy-to-maintain cloud solution Flexibility to select most important modules now, and build later Resolution Implemented SAP SuccessFactors Employee Central, SAP SuccessFactors Performance & Goals, and SAP SuccessFactors Recruiting Management solutions for 2,700 employees and 800 contractors Partnered with Capgemini to achieve a state-of-the-art solution quickly Used a big-bang implementation so ALE could become stand-alone in all 50 countries in 6 months Benefits Standardized, fast reporting on key performance indicators, goals, and performance Seamlessly connected approval paths and workflows, freeing up more time for core business Instant availability of employee data for management decisions A more agile, entrepreneurial corporate culture We needed an HR solution that could be up and running fast, and was state-of-the-art, reliable, user-friendly, and off the shelf. We achieved all that with SAP SuccessFactors solutions in just 6 months. Maarten Huntjens, VP Human Resources, Alcatel-Lucent Enterprise 87% Time savings for headcount reporting 6 Months For global rollout of SAP SuccessFactors Employee Central, SAP SuccessFactors Performance & Goals and SAP SuccessFactors Recruiting Management in 50 countries Faster Updates of HR data due to self-service Simplified Global HR processes 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 6
7 Key Product Priorities Three Heroes Intelligent services Data-Driven User Experience Continuous Talent Global 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 7
8 Three Heroes HR Employees Experts 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 8
9 What Matters to HR People Excellence & Business Results Attract, develop, motivate, and manage Efficient, compliant & fair processes HR Insights 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 9
10 Intelligent Services 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 10
11 Leave of Absence Auto-Reply I am out of the office for an extended leave. Please contact Jermaine Guilbeaux if you need to find me urgently. I will not read s. For Product Strategy & Roadmap, please contact David Ragones & Thomas Otter For Recruiting approvals, please contact Mike Strezo. For Finance approvals, please contact Lauri Stutt. For Travel & Expense approvals, please contact Bernd Leukert. For HR questions, please contact Smitha Prabhu. For Learning, please contact Joe Herman. For all other requests, please contact Mike Strezo SAP SE or an SAP affiliate company. All rights reserved. Public 11
12 Notify project teams Adjust expense reporting Leave of Absence Manager Change Become a Manager Reroute candidates Reroute financial approvals Notify co-workers Global Assignment Stop Paycheck And Many More Reschedule training
13 Leave of Absence Notify project teams Adjust expense reporting Notify co-workers Reroute candidates Reroute financial approvals Reschedule training Stop Paycheck
14 We Are Taking a Different Approach Content Technology Smart Network 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 14
15 Candidate to Onboardee Onboardee to Employee Change in Org Info: Comp Guidelines Change in Employee Info: Department Change in Employee Info: Division Change in Employee Info: Location Change in Employee Info: Manager Change in Job Info: Title Change in Job Info: Pay Grade Change in Personal Info: Employee Name Change in Personal Info: Employee Location Change in Personal Info: Phone # Spot Bonus Performance Improvement Plan created Global assignment created Concurrent job created Updated public profile Become a Manager Become an Individual Contributor Become a Department Head Initial Probation Contingent to Employee Leave of Absence Suspensions & Furloughs Short-Term Disability Long-Term Disability Retirement Termination Vacation Sick day Performance rating Potential rating Nominated potential successor Risk of Loss Training registered Training completed Training class created Goal created Competency added Career Plan created Requisition created Requisition closed Application submitted Applicant assessment Applicant background check 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 15 Hire Interview guide created Set up interviewers Schedule interview Confirm interview Complete interview assessment Offer created Offer accepted Refer friend for job Job alert created Job alert expires Performance Management form created Training day Promotion Paycheck created
16 Simple but Smart Rules 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 16
17 Learning from Network Customers Partners Partners Customers Partners Customers Partners Customers Partners Partners Customers Customers Partners Customers 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 17
18 SAP SuccessFactors Employee Central Total workforce Recent Innovations Contingent Workforce Management integration Contingent master data repository Organizational chart support Contingent worker profile wizard Combined analytics Pre-built integration with SAP Fieldglass 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 18
19 Employee Central/Total Workforce Connecting SAP SuccessFactors with SAP Fieldglass Recent Innovations Identity Information First and last name Preferred name address Organizational Info Company Country of company Work Order Info Vendor ID Work Order ID Work Order Name Work Order Start Date Work Order End Date Business Unit Employee Central Division Department Location Cost Center 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 19
20 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 20
21 What Matters to Experts Reliable Transparent Easy to Maintain & Agile Experts Low TCO 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 21
22 Expert Self Service (XSS) Admin Center Integration Center Extension Center 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 22
23 Admin Center Monitor Manage change Configure & optimize 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 23
24 Integration Center 80% of integrations Designed for HR analysts SuccessFactors native no middleware! 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 24
25 Extension Center 65% Employee Central customers with extensions 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 25
26 Extension Center Extend SuccessFactors functionality Simplified for HR Built upon powerful Metadata Framework 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 26
27 What Matters to Employees Easy Mobile Useful Employees 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 27
28 Data-Driven User Experience % 68% 21% Time to Task Time to Task Task Completion Action Search Home Page People Profile 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 28
29 Introducing People Profile Fully Responsive ESS / MSS Quick Actions Profile for Total Workforce 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 29
30 LinkedIn & SuccessFactors People Profile Recruiting Candidate Profile 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 30
31 Home Page Modern Action-Oriented Insights-Driven 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 31
32 Action Search Google-Style For Experts and Novices 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 32
33 Mobile Employee Self-Service Manager Self-Service 15 Second Tasks Android + ios Offline. Anytime SAP SE or an SAP affiliate company. All rights reserved SAP SE or an SAP affiliate company. All rights reserved. Public Public 33
34 Learning Recommendations Netflix-style Learning Built on Machine Learning algorithms Internal content / Open Content Network 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 34
35 Recruiting Mobile Apply Give candidate a great branded experience on ANY device/browser SAP SE or an SAP affiliate company. All rights reserved. Public 35
36 Kill Your Performance Ratings Yes, Everyone Really Does Hate Performance Reviews Change Is in the Air Annual Performance Reviews Underperform Time to Kill Forced Rankings? 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 36
37 Web Apps SAP SE or an SAP affiliate company. All rights reserved. Public 37
38 Continuous Performance Management Provide employees the feedback and coaching they need to succeed Recent Innovations Add, edit, activities and achievements ensure goal alignment Track topics to aid 1:1 discussions Easily update managers and get immediate feedback 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 38
39 Continuous Performance Management and managers a simple way to improve engagement and performance Recent Innovations More visibility to employee activities/accomplishments, how they relate to goals Leverage insight during 1:1 meetings for more relevant coaching and guidance More easily prepare formal assessment 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 39
40 SAP SuccessFactors Employee Central Time and attendance managment Recent Innovations Configurable automatic, rules-based overtime calculations (based on duration or time) and replication to Employee Central Payroll Managers can approve or reject workflow entries in their to-do inbox Ability to record hours to multiple cost centers, on-call time and allowances Automatic check for duplicate time entries NEW Q Post calculated time off in lieu into time accounts and request specific absences that deduct from these time accounts Import working time from external systems NEW Q SAP SE or an SAP affiliate company. All rights reserved. Public 40
41 Global Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile China Colombia Costa Rica Croatia Czech Republic Denmark Dominican Republic Ecuador Egypt Finland France Germany Greece Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kosovo Lebanon Malaysia Countries on Employee Central Mexico Netherlands New Zealand Norway Pakistan Panama Peru Philippines Poland Portugal Puerto Rico Qatar Romania Payroll Russia Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea South Sudan Spain Sweden Switzerland Taiwan Thailand Turkey UK USA Ukraine United Arab Emirates Uruguay Venezuela Vietnam Countries on Employee Central 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 41
42 SAP SuccessFactors Employee Central Payroll New end-to-end payroll experience Recent Innovations NEW Q Country versions for Taiwan and United Arab Emirates now a total of 33 localized country versions Payroll Administrators See all payroll processes on one calendar Drill down into process view and take action (i.e., start payroll, initiate postings) Validation rules point out potential errors Payroll Process Manager Easily create work packages for approval 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 42
43 SAP SuccessFactors Employee Central Apprentice management Recent Innovations NEW Q Support the planning, distribution and management of apprentices Track school periods and school vacation Plan internal training events Allocate apprentices to their required departments Provide a calendar overview for training supervisors, the business and the apprentice 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 43
44 Key Product Priorities Three Heroes Intelligent services Data-Driven User Experience Continuous Talent Global 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 44
45 SAP ERP HCM SAP SuccessFactors Integration
46 SAP ERP HCM Simplifying HCM processes and user experience examples Recent Innovations Landing pages: UI Lanes for efficient navigation Payroll Control Center: Real-time insight into payroll processes Fiori-based ESS and MSS 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 46
47 SAP ERP HCM Renewal roadmap planning 2015 and beyond Lab Preview Future Payroll Specialist/Manager HR Renewal Professional Users SAP Fiori for Employees/Managers SAP Fiori integration Event handling Termination handling Roadmap forms enhancement Continue country enabling Mass changes for employee data Migrate existing services to mobileenabled SAP Fiori apps New SAP Fiori apps (most used customer scenario) SAP Fiori Launchpad: Single access point for both desktop and mobile Additional SAP HANA scenarios: Hierarchy Traversal, Payroll Run improvements, etc SAP SE or an SAP affiliate company. All rights reserved. Public 47
48 Cloud integration scenarios for SAP customers Leverage existing investments, connect with delivered integrations Talent Hybrid Core Hybrid Full Cloud Side-by-Side Talent Analytics PA & OM Talent Solutions Workforce Analytics PA & OM Payroll Talent Solutions Workforce Analytics Talent Analytics Personnel Admin. (PA) & Org. Mgmt. (OM) Productized Integrations Time & Attendance Time & Attendance Time & Attendance Payroll Payroll Payroll PA & OM PA ERP ERP ERP ERP 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 48
49 On-premise Solutions Cloud Solutions HCM options for SAP S/4 HANA SAP SuccessFactors is the default HCM solution; ERP HCM can also be leveraged SAP SuccessFactors Employee Central SAP ERP HCM Deploy S/4 HANA on-premise, move HCM to cloud Deploy S/4 HANA cloud, move HCM to the cloud Deploy all on-premise: continue to keep SAP ERP HCM separate Deploy all on-premise with SAP ERP HCM in same instance Deploy S/4 HANA cloud: continue with SAP ERP HCM on-premise Under consideration SAP ERP HCM SAP ERP HCM SAP ERP HCM 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 49
50 Thank you! 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 50
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