THE CYBER-SECURITY PLAYBOOK

Size: px
Start display at page:

Download "THE CYBER-SECURITY PLAYBOOK"

Transcription

1 THE CYBER-SECURITY PLAYBOOK Selling Into the Global Defense Market The federal cyber-security space is becoming a hotbed of incubation, acquisition and opportunity, but how to sell into this complicated market has remained a mystery to many vendors. Analyzing the Business of Enterprise IT Innovation ESP ENTERPRISE SECURITY PRACTICE 4 FINDINGS Defense contractors and SIs are beginning to reach into the enterprise market to acquire complementary security product vendors for the enhancement of their cyber-security portfolios. PAGE 22 There are multiple paths to sell to government agencies, many of which are supported by assistance programs that enterprise vendors can use. PAGE 14 Vulnerability management is an early leader in cyber-security-market adoption, but ESIM, forensics and several other classic enterprise technologies are hot on its heels. PAGE 25 Due to threat severity, government buyers are more inclined to buy best-in-breed technologies than allencompassing portfolios as long as the technology is extensible and malleable. PAGE 20 5 IMPLICATIONS Established vendors with a strong enterprise presence looking to further exploit the cyber-security market will likely need to follow traditional certification and partnership strategies. PAGE 11 Startups need to gain a firm understanding of governmentbacked opportunities and the procurement vehicles employed by government agencies. PAGE 11 End users of enterprise security products from a vendor that has recently adopted a federal sales strategy may find themselves a less important factor in product roadmap decisions going forward. PAGE 38 Investment in a federal-focused company shouldn t be seen as an arduous long-term deal with limited ROI potential. Government agencies will likely help incubate products and fund their development. PAGE 14 Between 2002 and 2009, there were only four acquisitions in the cyber-security space driven by product or technology portfolio inclusion, compared to four in 2010 and one so far in PAGE 22 1 BOTTOM LINE The cyber-security market has always been perceived as a tough nut to crack. However, with government-backed R&D programs, increased defense contractor and SI security acquisitions, and growing cyber-security concerns and mandates, this space may be one of the last greenfield opportunities left in the security-product market. APRIL 2011

2 REPORT SNAPSHOT TITLE The Cyber-Security Playbook ANALYST RELEASE DATE April 2011 LENGTH Andrew Hay, Senior Security Analyst, Enterprise Security Practice 40 pages ABOUT THIS REPORT The primary purpose of this report is to open the eyes of security technology vendors to the slew of cyber-security opportunities and related monies made available by the cyber-security concerns of the government, military and intelligence communities. If you are a security vendor looking to make money in this lucrative sector, this report explains some of the lesser-known government programs that could help you gain entry into the market, as well as the natural technology affinities within the realm of cyber security that will succeed. From an opportunity standpoint, we also explain the potential exits for technology companies and show investors how they can make more money (while taking fewer risks) than ever before. Although this report is primarily US-centric due to the US having the majority of government funding and R&D-backed initiatives in this space, in addition to the largest defense industrial base in the world, many of the recommendations still apply across geographic boundaries.

3 TABLE OF CONTENTS SECTION 1: EXECUTIVE SUMMARY INTRODUCTION KEY FINDINGS METHODOLOGY SECTION 2: THE CYBER-SECURITY BATTLEFIELD 4 Figure 1: Evolution of Targets by Industry SECTION 3: GETTING A SEAT AT THE TABLE INTERNAL SALES INFRASTRUCTURE TESTING AND CERTIFICATION GETTING ONTO A GSA SCHEDULE Figure 2: Traditional Path for Cyber-Security Market Entry OTHER PATHS TO THE GOVERNMENT CYBER-SECURITY MARKET Figure 3: Paths for Cyber-Security Market Entrance Figure 4: DoD ASD(R&E) SBIR Topics Figure 5: BAA Technical Topic Areas GOVERNMENT PROCUREMENT SECTION 4: CYBER-SECURITY PRODUCT PACKAGING SUCCESS 20 SECTION 5: CYBER-SECURITY M&A 22 Figure 6: Non-Product Cyber-Security M&A in Figure 7: Product-Centric Cyber-Security M&A (January 2002 January 2010) SECTION 6: NATURAL CYBER-SECURITY AFFINITIES VULNERABILITY MANAGEMENT AND PENETRATION TESTING Figure 8: Pending US Congressional Legislation Pertinent to Penetration Testing THE CYBER-SECURITY PLAYBOOK

4 6.2 FORENSICS AND IR NETWORK BEHAVIOR ANOMALY DETECTION AND DEEP-PACKET INSPECTION ENTERPRISE SECURITY INFORMATION MANAGEMENT IT GOVERNANCE, RISK AND COMPLIANCE CHANGE AND CONFIGURATION MANAGEMENT INTRUSION DETECTION AND PREVENTION SECTION 7: CYBER-SECURITY IMPLICATIONS 38 INDEX OF COMPANIES 41

5 ABOUT THE 451 GROUP The 451 Group is a technology analyst company. We publish market analysis focused on innovation in enterprise IT, and support our clients through a range of syndicated research and advisory services. Clients of the company at vendor, investor, service-provider and end-user organizations rely on 451 insights to do business better. ABOUT TIER1 RESEARCH Tier1 Research covers consumer, enterprise and carrier IT services, particularly hosting, colocation, content delivery, Internet services, software-as-a-service and enterprise services. Tier1 s focus is on the movement of services to the Internet what they are, how they are delivered and where they are going The 451 Group, Tier1 Research and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication, in whole or in part, in any form without prior written permission is forbidden. The terms of use regarding distribution, both internally and externally, shall be governed by the terms laid out in your Service Agreement with The 451 Group, Tier1 Research and/or its Affiliates. The information contained herein has been obtained from sources believed to be reliable. The 451 Group and Tier1 Research disclaim all warranties as to the accuracy, completeness or adequacy of such information. Although The 451 Group and Tier1 Research may discuss legal issues related to the information technology business, The 451 Group and Tier1 Research do not provide legal advice or services and their research should not be construed or used as such. The 451 Group and Tier1 Research shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. Analyzing the Business Better perspective from the top in independent tech research of Enterprise IT Innovation THE CYBER-SECURITY PLAYBOOK

TOTAL DATA WAREHOUSING: 2013-2018

TOTAL DATA WAREHOUSING: 2013-2018 TOTAL DATA WAREHOUSING: 2013-2018 Analytic Database and Hadoop Market Sizing and Forecasts This report examines the marketplace for Total Data Warehousing including competing players, revenue generation

More information

DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE. Monitoring, Managing and Optimizing the Datacenter

DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE. Monitoring, Managing and Optimizing the Datacenter Analyzing the Business of Enterprise IT Innovation DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE Monitoring, Managing and Optimizing the Datacenter As datacenters become bigger, denser and more complex,

More information

THE CHANGING LINUX LANDSCAPE. The cloud, community distributions and devops are dramatically impacting the market

THE CHANGING LINUX LANDSCAPE. The cloud, community distributions and devops are dramatically impacting the market THE CHANGING LINUX LANDSCAPE The cloud, community distributions and devops are dramatically impacting the market Trends such as cloud computing and devops whereby application development and deployment

More information

TOTAL DATA INTEGRATION

TOTAL DATA INTEGRATION The Impact of Big Data on Integration and Governance Big data and Total Data have the potential to change the face of the data integration market. This report outlines the key drivers shaping this sector

More information

CLOUD CLIENTS AND VIRTUAL CLIENTS

CLOUD CLIENTS AND VIRTUAL CLIENTS CLOUD CLIENTS AND VIRTUAL CLIENTS The Transformation of Virtual Desktops Through Mobility and Cloud Computing Over the past three years, the technology we used to know as virtual desktop infrastructure

More information

BACKUP IN A VIRTUAL WORLD. Data-Protection Challenges in Virtual Server Environments

BACKUP IN A VIRTUAL WORLD. Data-Protection Challenges in Virtual Server Environments BACKUP IN A VIRTUAL WORLD Data-Protection Challenges in Virtual Server Environments Data protection for virtual environments became crucial when end users began virtualizing tier-one, mission-critical

More information

THE AWS PARTNER NETWORK IMPACT ON THE INTERNET INFRASTRUCTURE SERVICES BUSINESS

THE AWS PARTNER NETWORK IMPACT ON THE INTERNET INFRASTRUCTURE SERVICES BUSINESS EXECUTIVE OVERVIEW THE AWS PARTNER NETWORK IMPACT ON THE INTERNET INFRASTRUCTURE SERVICES BUSINESS KEY FINDINGS The IaaS market is currently about 20% the size of the managed hosting market; however, it

More information

E-DISCOVERY AND E-DISCLOSURE 2013 The Ongoing Journey From Reactive E-Discovery to Proactive Information Governance

E-DISCOVERY AND E-DISCLOSURE 2013 The Ongoing Journey From Reactive E-Discovery to Proactive Information Governance E-DISCOVERY AND E-DISCLOSURE 2013 The Ongoing Journey From Reactive E-Discovery to Proactive Information Governance Evolving technologies are expanding the need for effective electronic discovery in legal

More information

MOBILE APP LIFECYCLE

MOBILE APP LIFECYCLE MOBILE APP LIFECYCLE Design and Development As enterprises invest in developing or externally sourcing mobile apps, they are finding the need to integrate this process into the overall software development

More information

E-DISCOVERY AND E-DISCLOSURE 5 IMPLICATIONS

E-DISCOVERY AND E-DISCLOSURE 5 IMPLICATIONS Analyzing the Business of Enterprise IT Innovation E-DISCOVERY AND E-DISCLOSURE Bringing It All Back Home Almost four years after all electronic information became legally discoverable in US courts, organizations

More information

The Data Management of Things

The Data Management of Things The Data Management of Things THE IMPLICATIONS OF IOT FOR DATA ANALYTICS The Internet of Things (IoT) is placing new demands on data storage, networking, processing and analytics. For end users, vendors

More information

Are Small Consultancies Best for Big Data Projects?

Are Small Consultancies Best for Big Data Projects? Are Small Consultancies Best for Big Data Projects? Big data is attracting the attention of all types of buy-side organizations. But because the technologies involved are immature and there is a lack of

More information

OF THE CLOUD, FOR THE CLOUD

OF THE CLOUD, FOR THE CLOUD EXECUTIVE OVERVIEW OF THE CLOUD, FOR THE CLOUD The State of the Art in IT Performance Management IT performance management tools are following application and infrastructure workloads to the cloud, giving

More information

Social Intranets and the Supply Chain

Social Intranets and the Supply Chain THOUGHT LEADERSHIP Social Intranets and the Supply Chain EXECUTIVE OVERVIEW SEP 2015 Alan Pelz-Sharpe, Research Director, Business Applications Matt Mullen, Senior Analyst, Business Applications In one

More information

MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013

MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013 EXECUTIVE OVERVIEW MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013 Global Perspectives KEY FINDINGS Managed hosting as a subset of managed infrastructure remains the overwhelming bulk of the market opportunity

More information

Software and Data Are Reshaping the Advertising Market

Software and Data Are Reshaping the Advertising Market THOUGHT LEADERSHIP Software and Data Are Reshaping the Advertising Market APR 2016 Scott Denne, Analyst Matt Mullen, Senior Analyst, Social Business The growth of digital media and mobile connectivity

More information

The State of the European Public Cloud Market

The State of the European Public Cloud Market The State of the European Public Cloud Market 2015 UPDATE A year ago, startups, early adopters, and test and development professionals were the key markets for European public cloud service providers.

More information

Cloud Management Platform Market Map 2016

Cloud Management Platform Market Map 2016 MARKET MAP Cloud Management Platform Market Map 2016 MAY 2016 William Fellows, Research Vice President A cloud management platform should operate like a cloud Uber app for IT consumption and delivery that

More information

CLOUDSCAPE. IT SERVICES Tooling up for ITaaS KEY FINDINGS

CLOUDSCAPE. IT SERVICES Tooling up for ITaaS KEY FINDINGS IT SERVICES Tooling up for ITaaS IT as a service (ITaaS) is an operational model where the enterprise IT department acts and operates as a distinct business entity, creating services for the other lines

More information

Data Platforms and Analytics Market Map 2016

Data Platforms and Analytics Market Map 2016 MARKET MAP Data Platforms and Analytics Market Map 2016 APRIL 2016 Matt Aslett, Research Director, Data Management & Analytics Krishna Roy, Senior Analyst, Data Platforms & Analytics James Curtis, Senior

More information

DATACENTRE ENTERPRISE DATACENTRE SELECTION EUROPE 2011 JEFF PASCHKE & MARK ACTON REPORT BY SEPTEMBER 2011

DATACENTRE ENTERPRISE DATACENTRE SELECTION EUROPE 2011 JEFF PASCHKE & MARK ACTON REPORT BY SEPTEMBER 2011 ENTERPRISE DATACENTRE SELECTION EUROPE 2011 DATACENTRE REPORT BY JEFF PASCHKE & MARK ACTON SEPTEMBER 2011 2011 TIER1 RESEARCH & THE 451 GROUP DATACENTRE Tier1Research Better perspective from the top in

More information

2016 Trends in Cloud and IT Services Markets

2016 Trends in Cloud and IT Services Markets PREVIEW 2016 Trends in Cloud and IT Services Markets DEC 2015 William Fellows, Research Vice President Owen Rogers, Research Director Agatha Poon, Research Manager Katy Ring, Research Director Cloud transformation

More information

London Multi-Tenant Datacenter and Hosting Market

London Multi-Tenant Datacenter and Hosting Market London Multi-Tenant Datacenter and Hosting Market The largest city in Western Europe, London is also the most diverse in terms of IT service providers. It offers an ideal base to provide colocation, hosting

More information

Cloud Brokers EXECUTIVE OVERVIEW MAKING ITAAS A PRACTICAL REALITY?

Cloud Brokers EXECUTIVE OVERVIEW MAKING ITAAS A PRACTICAL REALITY? Cloud Brokers MAKING ITAAS A PRACTICAL REALITY? This report examines what a cloud broker is, its components and functions, its role(s), its audience and how it supports the delivery of ITaaS by turning

More information

2016 Trends in Service Providers

2016 Trends in Service Providers PREVIEW 2016 Trends in Service Providers NOV 2015 Al Sadowski, Research Director Liam Eagle, Senior Analyst Carl Brooks, Analyst Jim Davis, Senior Analyst Selling generic technology resources is no way

More information

ENTERPRISE MOBILE APPLICATIONS

ENTERPRISE MOBILE APPLICATIONS ENTERPRISE MOBILE APPLICATIONS Native vs. Browser-Based Mobile applications are driving use of smartphones and tablets in the enterprise, and developers are experimenting with browser-based apps in place

More information

Mexico EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET

Mexico EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET Mexico MULTI-TENANT DATACENTER MARKET This report provides an overview of the competitive dynamics in the Mexico market, a 451 Research Market Map of the competitors in the area, market share of the dominant

More information

DATACENTER BRAZIL MTDC MARKET ASSESSMENT EXECUTIVE OVERVIEW. Supply and Providers MARCH 2013

DATACENTER BRAZIL MTDC MARKET ASSESSMENT EXECUTIVE OVERVIEW. Supply and Providers MARCH 2013 BRAZIL MTDC MARKET ASSESSMENT Supply and Providers DATACENTER MARCH 2013 REPORT SNAPSHOT TITLE Brazil MTDC Market Assessment Supply and Providers ANALYST RELEASE DATE March 2013 LENGTH Jeff Paschke, Research

More information

2016 Trends in Datacenter Technologies

2016 Trends in Datacenter Technologies PREVIEW 2016 Trends in Datacenter Technologies OCT 2015 Rhonda Ascierto, Research Director Andy Lawrence, Research Vice President Andrew Donoghue, European Research Manager Daniel Bizo, Senior Analyst

More information

Web and Application Hosting 2015

Web and Application Hosting 2015 MARKET FORECAST Web and Application Hosting 2015 SEP 2015 Liam Eagle, Senior Analyst, Service Providers Web and application hosting, a mature IT market, is facing changes to the variety of services on

More information

Upheaval in the CRM Services Market

Upheaval in the CRM Services Market Markets, J. Kirkby Research Note 24 October 2002 Upheaval in the CRM Services Market The customer relationship management services market is in upheaval: Competitive changes will strongly influence trends.

More information

DATACENTER CANADA MTDC MARKET ASSESSMENT REPORT EXCERPT SUPPLY AND PROVIDERS MICHAEL LEVY WRITTEN BY DECEMBER 2012

DATACENTER CANADA MTDC MARKET ASSESSMENT REPORT EXCERPT SUPPLY AND PROVIDERS MICHAEL LEVY WRITTEN BY DECEMBER 2012 CANADA MTDC MARKET ASSESSMENT SUPPLY AND PROVIDERS DATACENTER WRITTEN BY MICHAEL LEVY DECEMBER 2012 451 RESEARCH: DATACENTER COGECO DATA SERVICES COGECO DATA SERVICES Headquarters: Toronto, ON President:

More information

Telco Multi-Play and Content Strategies

Telco Multi-Play and Content Strategies THOUGHT LEADERSHIP Telco Multi-Play and Content Strategies APR 2016 Declan Lonergan, VP, Research As telecom operators extend their convergence strategies and launch multi-play landline/mobile/tv services,

More information

Seattle EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET

Seattle EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET Seattle MULTI-TENANT DATACENTER MARKET This report provides an overview of the competitive dynamics in the Seattle market, a 451 Research Market Map of the competitors in the area, market share of the

More information

DATACENTER MULTI-TENANT DATACENTER NORTH AMERICAN PROVIDERS 2013 EXECUTIVE OVERVIEW KEY FINDINGS

DATACENTER MULTI-TENANT DATACENTER NORTH AMERICAN PROVIDERS 2013 EXECUTIVE OVERVIEW KEY FINDINGS MULTI-TENANT DATACENTER NORTH AMERICAN PROVIDERS 2013 DATACENTER KEY FINDINGS MTDCs remained a strong sector in North America during 2012 and this strong growth has continued during the first three quarters

More information

2016 Trends in Enterprise Mobility

2016 Trends in Enterprise Mobility PREVIEW 2016 Trends in Enterprise Mobility OCT 2015 Chris Hazelton, Research Director Brian Partridge, Vice President Raúl Castañón-Martínez, Senior Analyst Rich Karpinski, Principal Analyst Sheryl Kingstone,

More information

WEB AND APPLICATION HOSTING

WEB AND APPLICATION HOSTING WEB AND APPLICATION HOSTING Summer 2013 KEY FINDINGS Although the Internet infrastructure services business continues to grow in every segment, that growth is slowing in some of the traditional infrastructure

More information

Decision Framework, DF-19-1071 J. Holincheck. Application Service Provider Traditional Payroll/Benefits Outsourcing Business Process Outsourcing

Decision Framework, DF-19-1071 J. Holincheck. Application Service Provider Traditional Payroll/Benefits Outsourcing Business Process Outsourcing Decision Framework, J. Holincheck Research Note 28 February 2003 Deciding to Insource or Outsource for Human Resources Enterprises making new technology decisions are often considering various types of

More information

2016 Trends in Storage

2016 Trends in Storage PREVIEW 2016 Trends in Storage DEC 2015 Henry Baltazar, Research Director Though storage is far from dead, change is coming in the shape of new form factors such as hyperconverged infrastructures and disruptive

More information

Management Update: Selecting the Right ERP II Service Partner Is a Critical Success Factor

Management Update: Selecting the Right ERP II Service Partner Is a Critical Success Factor IGG-10232002-02 P. Phelan Article 23 October 2002 Management Update: Selecting the Right ERP II Service Partner Is a Critical Success Factor Service partner relationships will grow to enable more holistic

More information

Network Management Software Technology Roadmap

Network Management Software Technology Roadmap Networking Study: Wave 10 Network Management Software Technology Roadmap Capturing networking professionals adoption plans, projected spending and vendor short-lists, the indepth roadmap covers six technologies

More information

2016 Trends in Information Security

2016 Trends in Information Security PREVIEW 2016 Trends in Information Security DEC 2015 Scott Crawford, Research Director Garrett Bekker, Senior Security Analyst Eric Ogren, Senior Security Analyst Adrian Sanabria, Senior Security Analyst

More information

Big Data and Business Analytics

Big Data and Business Analytics Servers and Virtualization Study: Wave 14 Big Data and Business Analytics This report captures IT professionals adoption plans, projected spending, vendor short-lists and considerations in decision-making

More information

The Magic Quadrant Framework

The Magic Quadrant Framework Markets, B. Eisenfeld, F. Karamouzis Research Note 14 November 2002 Americas CRM ESPs: 2003 Magic Quadrant Criteria Gartner has developed high-level evaluation criteria for the 2003 Americas customer relationship

More information

COM-19-8868 M. Margevicius

COM-19-8868 M. Margevicius M. Margevicius Research Note 11 September 2003 Commentary TCO Comparison of s vs. Notebooks Differences in technology, price, life cycles and usage patterns dictate that notebook total cost of ownership

More information

Predicts 2004: Supplier Relationship Management

Predicts 2004: Supplier Relationship Management Strategic Planning, D. Hope-Ross Research Note 17 November 2003 Predicts 2004: Supplier Relationship Management Enterprises using technology to improve supplier relationships should pay attention to changes

More information

Defining the PLM Magic Quadrant by Criteria and Use. We provide the methodology used in developing our product life cycle management Magic Quadrant.

Defining the PLM Magic Quadrant by Criteria and Use. We provide the methodology used in developing our product life cycle management Magic Quadrant. Markets, M. Halpern Research Note 18 March 2003 Defining the PLM Magic Quadrant by Criteria and Use We provide the methodology used in developing our product life cycle management Magic Quadrant. Core

More information

ENTERPRISE SECURITY INFORMATION MANAGEMENT 5 IMPLICATIONS

ENTERPRISE SECURITY INFORMATION MANAGEMENT 5 IMPLICATIONS ENTERPRISE SECURITY INFORMATION MANAGEMENT Since 2007, a shift has occurred in the ESIM marketplace. Changes to the regulatory and security environment for enterprises resulted in higher spending, shorter

More information

Small and Midsize Business IT Outsourcing Vendor Market Trends, 2003 (Executive Summary) Executive Summary

Small and Midsize Business IT Outsourcing Vendor Market Trends, 2003 (Executive Summary) Executive Summary Small and Midsize Business IT Outsourcing Vendor Market Trends, 2003 (Executive Summary) Executive Summary Publication Date: 15 January 2004 Author Robert H. Brown This document has been published to the

More information

Business Intelligence: The European Perspective

Business Intelligence: The European Perspective Markets, F. Buytendijk Research Note 5 November 2002 Business Intelligence: The European Perspective When choosing business intelligence products, European users are not that different from North American

More information

Definition of the Market

Definition of the Market Markets, M. Halama Research Note 9 September 2003 Criteria for Pan-European Web Hosting Magic Quadrant, 2H03 Web hosting firms offer greatly differing services to a wide range of customers. Our criteria

More information

Managing Vulnerabilities For PCI Compliance

Managing Vulnerabilities For PCI Compliance Managing Vulnerabilities For PCI Compliance Christopher S. Harper Vice President of Technical Services, Secure Enterprise Computing, Inc. June 2012 NOTE CONCERNING INTELLECTUAL PROPERTY AND SOLUTIONS OF

More information

COM-18-7559 J. Holincheck

COM-18-7559 J. Holincheck J. Holincheck Research Note 3 December 2002 Commentary Leveraging HCM Technologies to Control Labor Costs Large human capital management application suite purchases will be few and far between in 2003.

More information

Lead architect. Business architect. Technical architect. Lead Architect

Lead architect. Business architect. Technical architect. Lead Architect Tactical Guidelines, G. James Research Note 20 September 2002 Best Practices for Selecting Enterprise Architects A good enterprise architect needs not only excellent technical skills, but business and

More information

This white paper was written by Csilla Zsigri, The 451 Group, based on the work done by the SmartLM Consortium in business modeling.

This white paper was written by Csilla Zsigri, The 451 Group, based on the work done by the SmartLM Consortium in business modeling. THE BUSINESS SIDE OF SOFTWARE LICENSING Although licensing models have evolved with technology innovations, they do not fully satisfy the business issues faced by today s enterprises. The focus of successful

More information

DATACENTER MULTI-TENANT DATACENTER PROVIDERS EVOLVE WITH CLOUD OFFERINGS EXECUTIVE OVERVIEW MAY 2013

DATACENTER MULTI-TENANT DATACENTER PROVIDERS EVOLVE WITH CLOUD OFFERINGS EXECUTIVE OVERVIEW MAY 2013 MULTI-TENANT DATACENTER PROVIDERS EVOLVE WITH CLOUD OFFERINGS DATACENTER MAY 2013 REPORT SNAPSHOT TITLE Multi-Tenant Datacenter Providers Evolve with Cloud Offerings ANALYST Glenn Ford, Senior Analyst

More information

Hierarchy of Needs for Content Networking

Hierarchy of Needs for Content Networking Technology, M. Fabbi Research Note 28 October 2002 Hierarchy of Needs for Content Networking Enterprises should understand the hierarchy of needs for content networking, which is illustrated by examining

More information

Hosting and Colocation Regional Strategies for Growth. April 2015

Hosting and Colocation Regional Strategies for Growth. April 2015 Hosting and Colocation Regional Strategies for Growth April 2015 Key Findings Location is becoming increasingly important for colocation and hosting providers alike, with a growing need by those providing

More information

Magic Quadrant for Data Center Outsourcing, 4Q03

Magic Quadrant for Data Center Outsourcing, 4Q03 Markets, R. Matlus, W. Maurer, L. Scardino, B. Caldwell Research Note 12 November 2003 Magic Quadrant for Data Center Outsourcing, 4Q03 Gartner's positioning of the 14 external service providers in the

More information

Data Networking Technology Roadmap

Data Networking Technology Roadmap Networking Study: Wave 10 Data Networking Technology Roadmap Capturing networking professionals adoption plans, projected spending and vendor short-lists, the indepth roadmap covers 17 technologies including:

More information

DATACENTER NORTH AMERICAN MULTI-TENANT DATACENTER SUPPLY EXECUTIVE OVERVIEW. Emerging Major Markets 2013 DECEMBER 2013

DATACENTER NORTH AMERICAN MULTI-TENANT DATACENTER SUPPLY EXECUTIVE OVERVIEW. Emerging Major Markets 2013 DECEMBER 2013 NORTH AMERICAN MULTI-TENANT DATACENTER SUPPLY Emerging Major Markets 2013 DATACENTER DECEMBER 2013 REPORT SNAPSHOT TITLE ANALYSTS North American Multi-Tenant Datacenter Supply: Emerging Major Markets 2013

More information

Enterprise Resource Planning Software Market: Europe, 2002 (Executive Summary) Executive Summary

Enterprise Resource Planning Software Market: Europe, 2002 (Executive Summary) Executive Summary Enterprise Resource Planning Software : Europe, 2002 (Executive Summary) Executive Summary Publication Date: 20 August 2003 Authors Fabrizio Biscotti Chris Pang Chad Eschinger This document has been published

More information

2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase

2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase Research Publication Date: 20 April 2010 ID Number: G00176029 2010 Gartner FEI Technology Study: Planned Shared Services and Outsourcing to Increase John E. Van Decker, Cathy Tornbohm This Gartner Financial

More information

RBC Insurance Fetes Online Auto/Home Insurance Growth

RBC Insurance Fetes Online Auto/Home Insurance Growth Case Studies, K. Harris Research Note 29 October 2002 RBC Insurance Fetes Online Auto/Home Insurance Growth RBC Insurance's e-business successes are generating greater than $3 million in premiums per month.

More information

Users and Vendors Speak Out: Intrusion Detection and Prevention

Users and Vendors Speak Out: Intrusion Detection and Prevention Market Analysis Users and Vendors Speak Out: Intrusion Detection and Prevention Abstract: With network security concerns multiplying, intrusion protection systems are a hot commodity. But don't count out

More information

EMEA CRM Analytics Suite Magic Quadrant Criteria 3Q02

EMEA CRM Analytics Suite Magic Quadrant Criteria 3Q02 Decision Framework, J. Radcliffe Research Note 26 September 2002 EMEA CRM Analytics Suite Magic Quadrant Criteria 3Q02 Europe, the Middle East and Africa Customer Relationship Management Analytics Suite

More information

New Sales and Marketing Models Required to Sell Business Process Services

New Sales and Marketing Models Required to Sell Business Process Services Research Brief New Sales and Marketing Models Required to Sell Business Process Services Abstract: Numerous internal and external catalysts of change are forcing service providers to continuously reassess

More information

Research Agenda and Key Issues for Converged Infrastructure, 2006

Research Agenda and Key Issues for Converged Infrastructure, 2006 Research Publication Date: 20 July 2006 ID Number: G00141507 Research Agenda and Key Issues for Converged Infrastructure, 2006 Sylvain Fabre Gartner's research will cover fixed-mobile convergence, the

More information

BSM Definition, Drivers and Inhibitors

BSM Definition, Drivers and Inhibitors Events, D. Curtis, M. Govekar Research Note 11 August 2003 BMC Positions Itself for Business Service Management BMC Software's announcement of its business service management strategy is solidified by

More information

CIO Update: Gartner s IT Security Management Magic Quadrant Lacks a Leader

CIO Update: Gartner s IT Security Management Magic Quadrant Lacks a Leader IGG-04092003-04 M. Nicolett Article 9 April 2003 CIO Update: Gartner s IT Security Management Magic Quadrant Lacks a Leader Vendors in the Gartner IT Security Management Magic Quadrant for 1H03 are driven

More information

How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary

How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary Publication Date: 2 January 2004 Author Bruce M. Caldwell This document has been published to the following

More information

Managers Begin to Apply Business Activity Monitoring

Managers Begin to Apply Business Activity Monitoring Research Brief Managers Begin to Apply Business Activity Monitoring Abstract: Managers are not fully using real-time capabilities for decision making; they implement BAM with basic analytic methods instead

More information

Management Update: Gartner s Updated Help Desk Outsourcing Magic Quadrant

Management Update: Gartner s Updated Help Desk Outsourcing Magic Quadrant IGG-02192003-03 R. Matlus Article 19 February 2003 Management Update: Gartner s Updated Help Desk Outsourcing Magic Quadrant The North American help desk outsourcing market is growing despite a down economy.

More information

Candidate AD Roles for Outsourcing

Candidate AD Roles for Outsourcing Decision Framework, M. Blechar Research Note 22 October 2003 Balancing the Risks Involved With AD Roles Outsourcing Deciding which application development roles to selectively outsource requires enterprises

More information

Business Intelligence Software Market: Europe, 2002 (Executive Summary) Executive Summary

Business Intelligence Software Market: Europe, 2002 (Executive Summary) Executive Summary Business Intelligence Software : Europe, 2002 (Executive Summary) Executive Summary Publication Date: 9 January 2004 Authors Fabrizio Biscotti Colleen Graham This document has been published to the following

More information

Management Update: Gartner s Large-Enterprise HRMS Magic Quadrant for 2002

Management Update: Gartner s Large-Enterprise HRMS Magic Quadrant for 2002 IGG-10232002-03 J. Holincheck Article 23 October 2002 Management Update: Gartner s Large-Enterprise HRMS Magic Quadrant for 2002 The market for large-enterprise human resources management system (HRMS)

More information

Use These Guidelines for Making Better CRM Consulting Provider Selections

Use These Guidelines for Making Better CRM Consulting Provider Selections Research Publication Date: 7 July 2006 ID Number: G00141062 Use These Guidelines for Making Better CRM Consulting Provider Selections Matthew Goldman, Ed Thompson, Lorrie Scardino Gartner sees many inconsistencies

More information

What Are Network Security Platforms?

What Are Network Security Platforms? Markets, J. Pescatore, M. Easley, R. Stiennon Research Note 7 November 2002 Network Security Platforms Will Transform Security Markets An integrated network security platform approach will increase network

More information

Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary

Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary Publication Date: October 30, 2002 Authors Thomas Topolinski Chad Eschinger Pranav Kumar This document has

More information

SPECIAL REPORT ENTERPRISE-CLASS SPAM SOLUTIONS A Q&A SESSION WITH GARTNER

SPECIAL REPORT ENTERPRISE-CLASS SPAM SOLUTIONS A Q&A SESSION WITH GARTNER SPECIAL REPORT ENTERPRISE-CLASS SPAM SOLUTIONS A Q&A SESSION WITH GARTNER Exclusive Gartner Analyst Interview with Arabella Hallawell As e-mail volume continues to increase, enterprises are faced with

More information

PLM Eclipses CPC as a Software Market

PLM Eclipses CPC as a Software Market Markets, M. Halpern, K. Brant Research Note 20 March 2003 PLM Eclipses CPC as a Software Market Gartner is retiring the Collaborative Product Commerce Magic Quadrant and introducing the Product Life Cycle

More information

Magic Quadrant for Global Enterprise Desktops and Notebooks

Magic Quadrant for Global Enterprise Desktops and Notebooks Magic Quadrant for Global Enterprise Desktops and Notebooks Gartner RAS Core Research Note G00207470, Stephen Kleynhans, 10 November 2010, R3553 11302011 In the general PC market, price is often the main

More information

Like all football clubs, PSG suffered from unsold seats for the less-popular games. Even when it was able to sell tickets for

Like all football clubs, PSG suffered from unsold seats for the less-popular games. Even when it was able to sell tickets for Case Studies, E. Thompson Research Note 2 January 2004 Paris Saint-Germain Football Club Scores With CRM Strategy French soccer club Paris Saint-Germain switched from mass marketing to more targeted customer

More information

Don't Pay to Support CRM 'Shelfware'

Don't Pay to Support CRM 'Shelfware' Tactical Guidelines, J. Disbrow Research Note 3 May 2003 Don't Pay to Support CRM 'Shelfware' Enterprises license customer relationship management solutions that are often never totally deployed. Software

More information

RESEARCH NOTE. Workplace Service. Hot Vendors in Knowledge and Collaboration, 2014

RESEARCH NOTE. Workplace Service. Hot Vendors in Knowledge and Collaboration, 2014 Author: Jim Lundy Hot Vendors in Knowledge and Collaboration, 2014 Summary: Business people are increasingly looking for software products that help them get their jobs done faster. Our 2014 Hot Vendors

More information

IT Services Opportunities in IP Telephony (Executive Summary) Executive Summary

IT Services Opportunities in IP Telephony (Executive Summary) Executive Summary IT Services Opportunities in IP Telephony (Executive Summary) Executive Summary Publication Date: 12 January 2004 Author Eric Goodness This document has been published to the following Marketplace codes:

More information

Achieving Enterprise Software Success

Achieving Enterprise Software Success Achieving Enterprise Software Success A study of buyer and seller perspectives on the drivers of enterprise software success 2008 Table of Contents Executive Summary... 2 What is Success?... 3 A New Study

More information

CARRIER-NEUTRAL COLOCATION 2009 DATACENTER REPORT BY JASON SCHAFER APRIL 2009 2009 TIER1 RESEARCH & THE 451 GROUP DATACENTER

CARRIER-NEUTRAL COLOCATION 2009 DATACENTER REPORT BY JASON SCHAFER APRIL 2009 2009 TIER1 RESEARCH & THE 451 GROUP DATACENTER CARRIER-NEUTRAL COLOCATION 2009 DATACENTER REPORT BY JASON SCHAFER APRIL 2009 2009 TIER1 RESEARCH & THE 451 GROUP DATACENTER REPORT SNAPSHOT TITLE Carrier-Neutral Colocation 2009 ANALYST Jason Schafer,

More information

Estimating the Costs of an ERP/Business Application Initiative

Estimating the Costs of an ERP/Business Application Initiative Estimating the Costs of an ERP/Business Application Initiative Gartner RAS Core Research Note G00167162, Denise Ganly, 30 April 2009, RA4 09122009 Using a cost-estimation process will help to ensure that

More information

Prediction 2003: CRM Software Market Faces Tough Times

Prediction 2003: CRM Software Market Faces Tough Times Dataquest Predicts Prediction 2003: CRM Software Market Faces Tough Times Abstract: The customer relationship management software market falls from its pinnacle, and downward license revenue challenges

More information

DATACENTER NORTH AMERICAN MULTI- TENANT DATACENTER SUPPLY EMERGING MAJOR MARKETS 2011 JEFF PASCHKE, RICK KURTZBEIN & MICHAEL LEVY REPORT BY JULY 2011

DATACENTER NORTH AMERICAN MULTI- TENANT DATACENTER SUPPLY EMERGING MAJOR MARKETS 2011 JEFF PASCHKE, RICK KURTZBEIN & MICHAEL LEVY REPORT BY JULY 2011 NORTH AMERICAN MULTI- TENANT DATACENTER SUPPLY EMERGING MAJOR MARKETS 2011 DATACENTER REPORT BY JEFF PASCHKE, RICK KURTZBEIN & MICHAEL LEVY JULY 2011 2011 TIER1 RESEARCH & THE 451 GROUP DATACENTER Tier1Research

More information

Management Update: How to Implement a Successful ERP II Project

Management Update: How to Implement a Successful ERP II Project IGG-09252002-02 B. Zrimsek, P. Phelan Article 25 September 2002 Management Update: How to Implement a Successful ERP II Project Gartner provides insights and recommendations on how enterprises can make

More information

Global Case Studies in Highly Efficient Datacenters 2014

Global Case Studies in Highly Efficient Datacenters 2014 Global Case Studies in Highly Efficient Datacenters 2014 For datacenters, efficiency and operational excellence are achievable in any location, despite regional differences in datacenter markets across

More information

Management Update: The Eight Building Blocks of CRM

Management Update: The Eight Building Blocks of CRM IGG-06252003-01 S. Nelson Article 25 June 2003 Management Update: The Eight Building Blocks of CRM Customer relationship management (CRM) represents the key business strategy that will determine successful

More information

Data Center Conference Survey Results: Server Consolidation

Data Center Conference Survey Results: Server Consolidation Events, J. Phelps Research Note 31 March 2004 Data Center Conference Survey Results: Server Consolidation At the December 2003 Data Center Conference, attendees were asked questions for each presentation.

More information

Vendor Classification

Vendor Classification Markets, L. Geishecker, F. Buytendijk Research Note 2 October 2002 Introducing the CPM Suites Magic Quadrant Vendors are developing a wide range of new functionality for corporate performance management.

More information

IP Centrex and IP Telephony Offer Different Capabilities

IP Centrex and IP Telephony Offer Different Capabilities Competitive Analysis IP Centrex and IP Telephony Offer Different Capabilities Abstract: As IP Centrex and hosted IP telephony services become more mainstream, organizations must assess which solution is

More information

Enterprise Mobility Services. Market Opportunity for Mobile Service Providers

Enterprise Mobility Services. Market Opportunity for Mobile Service Providers Enterprise Mobility Services Market Opportunity for Mobile Service Providers Prepared by: Greg Collins Founder & Principal Analyst Exact Ventures, Inc. www.exactventures.com January 2013 TABLE OF CONTENTS

More information

This document has been provided by the International Center for Not-for-Profit Law (ICNL).

This document has been provided by the International Center for Not-for-Profit Law (ICNL). This document has been provided by the International Center for Not-for-Profit Law (ICNL). ICNL is the leading source for information on the legal environment for civil society and public participation.

More information