Kirkwood Community College Quality Assurance Report 2010

Transcription

1 Kirkwood Community College Quality Assurance Report 2010

2 Association of Collegiate Business Schools and Programs (ACBSP) Associate Degree Commission Accredited Institutions Quality Assurance (QA) Report (Rev G January 2008) Institution: Kirkwood Community College Year Accredited/Reaffirmed: 2004 List All Accredited Programs: Accounting AAS Apparel Merchandising and Design AAS Business Administration - ASCO Financial Services AAS (previously Banking and Finance AAS) Interior Design AAS AAS Marketing AAS People Completing Report: Linda Abernathy and Heidi Hansel Phone: (319) Addresses: linda.abernathy@kirkwood.edu, heidi.hansel@kirkwood.edu ACBSP Co-Champion Names: Linda Abernathy and Heidi Hansel 1

3 Items to be Addressed A. Faculty Qualifications 1. Complete the following tables for new full-time and part-time faculty members only since last Report (Table VI): - TABLE VI New Full-Time and Part-Time Faculty Qualifications is attached - B. Curriculum 1. List any existing accredited associate degree programs/curricula that have been substantially revised since your last report and attach a Table VII Curriculum Summary for each program. - NONE - 2. List any new degree programs that have been developed and attach a Table VII Curriculum Summary for each new program since your last report. Business Administration - ASCO 3. List any accredited programs that have been terminated since your last report. Accounting ASCO Administrative Assistant AAS Banking and Finance ASCO Marketing ASCO C. Organization 1. List any organizational or administrative personnel changes within the business unit since your last report. - NONE - 2. List all new sites where can earn an accredited business degree (off-campus or on campus, on-line) that have been added since your last report? The AAS degree is now offered completely online. 2

4 D. Conditions/Notes/Opportunity for Improvement (OFI) to be Addressed There were no conditions, notes or opportunities for improvements listed. E. Program Outcomes Accounting AAS Apply career concepts as a basis for making appropriate career choices Demonstrate concepts, strategies, and systems needed to interact effectively with others Apply essential mathematical operations and statistical procedures using differential analysis to make decisions Explain economic principles and concepts fundamental to business Complete and explain the various steps in the accounting cycle and apply generally accepted accounting principles to determine the value of assets, liabilities, and owner s equity Prepare, interpret, and analyze financial statements for service, merchandising, and manufacturing businesses Use planning and control principles to evaluate the performance of an organization Apply appropriate accounting principles to special topics Apparel Merchandising and Design AAS Utilize communication skills effectively Demonstrate the proper mathematical concept Interpret basic understanding of arts and science concepts Employ marketing concepts Execute principles related to the apparel/retail industry Business Administration ASCO Apply basic economic principles to appropriate business situations Apply basic accounting principles of current business situations Prepare and analyze financial statements using basic accounting principles Demonstrate computer and web literacy Use leadership skills Acquire advanced business knowledge that fits individual career objectives 3

5 Financial Services AAS Prepare personal financial statements including balance sheets, income statements, and net worth Demonstrate an understanding of the current U.S. banking laws, regulations and system Explain the relationship between the deposit and lending functions within the banking system Compare and contrast the difference between consumer banking and commercial banking and describe the various aspects of each Identify and assess consumer and commercial banking needs, and recommend appropriate product and service solutions for each Demonstrate and advocate professionalism and ethical codes of conduct Exhibit effective written and verbal communication skills, utilizing a variety of methods and channels including , voic , person-to-person, and group/meeting settings Demonstrate superior customer service and sales skills in building positive client relationships Interior Design AAS Exhibit good communication skills and Professional Presence Integrate basic Design Elements & Principles, into Interior Design Assignments and Projects Program a client project to determine requirements for functional use of the space Develop detailed solutions and draw or use CAD to create Scaled Plan Drawings Apply Computational Skills to Estimating and Pricing Materials Present a project orally to a Client using a Finish Board as a visual aid, Color Rendered Drawings, and a Pricing Notebook Specify Green Finishes and Universal Design concepts into Projects to attain Sustainable Design AAS Conduct an environmental scan (SWOT analysis) and understand the importance in strategic planning Evaluate how businesses are organized to achieve desired goals to be effective and efficient Apply the correct motivational theory in a given situation to improve employee efficiency and effectiveness Determine the evaluating/controlling strategy (feedback loop on continuous process improvement, systems approach) for a given business situation Demonstrate awareness of ethical responsibility to business, individual, and society and understand guidelines for making ethical and socially responsible decisions Explain the impact of internationalization on the various functional areas of businesses including diversity in the workplace and the environment Analyze types of communication that are appropriate for specific situations and practice effective communication skills with fellow, instructors and administrators Identify the appropriate forms of ownership in the evolution of a business organization Evaluate the corporate culture of a business and describe the impact of that culture on the organization Investigate career options in as a basis for making appropriate career choices 4

6 Marketing AAS Apply marketing/management processes of product development, pricing, sales, distribution, and promotion Meet expectations of employers by performing in positions of increasing responsibility Apply business principles (Core Concepts) to new situations Demonstrate computer and web literacy (word processing, spreadsheets, databases, presentation software, and microcomputer problem-solving Prepare and analyze financial statements using basic accounting principles Use leadership and entrepreneurial skills Prepare for job seeking through preparation of resume, application letter, application form and by practicing job interview techniques F. Performance Results Tables I-V are attached. 5

7 Table I Student Learning Results (Required for each accredited program) NOTE: The ACBSP-accredited programs at Kirkwood Community College had previously focused on course outcomes assessment rather than assessing the outcomes of the programs. What follows is a combination of methods with some programs now reporting on program outcomes and others still reporting on courses within those programs. A process has been implemented to phase the assessment of program outcomes in to all of the ACBSP-accredited programs over the next few years so that all program will assess on all program outcomes each year. Performance Measure (Competency) Description of Measurement Instrument PROGRAM: Accounting AAS Apply career concepts as a basis for making appropriate career choices. Demonstrate concepts, strategies, and systems needed to interact effectively with others. Course: Accounting Capstone Portfolio a grade of 80% or Course: Accounting Capstone Ethics research and presentation as a group project a grade of 80% or Areas of Success Spring %. Number of assessed: %. Number of assessed: 35. Spring %. Number of student assessed: %. Number of assessed: 35. Analysis and Action Taken Students completed a comprehensive portfolio project including resumes, work samples, achievements, and awards. Students need to have a better understanding of the accounting program outcomes as they enter the program. Students worked collaboratively to research and discuss ethical issue in the business environment and present their results. Students worked well in groups and participated in the activity. Results of Action Taken (occurs in the following year) Students included completed projects from their coursework in the portfolios. Students completed a self assessment of their teamwork in the ethics project. Insert Graph of Resulting Trends for 3-5 Years Program Outcome #1 Spring 2009 Spring 2010 Program Outcome #2 Spring 2009 Spring

8 Analyze essential mathematical operations and statistical procedures. Explain the economic principles and concepts fundamental to business. Course: Accounting Capstone Financial Analysis project financial analysis of business entity with grade of 80% or Course: Accounting Capstone Financial Analysis project financial analysis of business entity with grade of 80% or Spring was 84.88%. Number of student assessed: 28. was 89.45%. Number of assessed: 35. Spring was 84.88%. Number of student assessed: 28. was 89.45%. Number of assessed: 35. Students calculated financial ratios, horizontal analysis, and vertical analysis of selected business entities. They analyzed the results of the businesses, compared results to industry standards, and proposed recommendations for strengthening the company s financial position. Faculty recommend take the WorkKeys assessment in Applied math. Students analyzed the financial status of a business entity. They calculated liquidity, solvency, and profitability of the entity and proposed recommendations based on the analysis. Students demonstrated a strong knowledge of Excel spreadsheets and how to set up proper mathematical computations on the computer. Students improved on their analytical skills and determined recommendation s for the companies analyzed. Program Outcome #3 Spring 2009 Spring 2010 Program Outcome #4 Spring 2009 Spring

9 Complete and explain the various steps in the accounting cycle and apply generally accepted accounting principles to determine the value of assets, liabilities, and owner s equity. Prepare, interpret, and analyze financial statements for service, merchandising, and manufacturing businesses. Use planning and control principles to evaluate the performance of an organization and apply differential analysis and present-value concepts to decisions. Course: Accounting Capstone Comprehensive exam covering financial accounting topics grade of 70% or Course: Accounting Capstone Comprehensive exam covering financial accounting topics grade of 70% or Course: Accounting Capstone Comprehensive final covering managerial and cost accounting concepts. a grade of 70% or Spring %. Number of assessed: %. Number of assessed: 35. Spring %. Number of assessed: %. Number of assessed: 35. Spring %. Number of assessed: %. Number of assessed: 35. Students scored well in accounting cycle transactions and depreciation calculations. Students had little difficulty with the preparation and analysis of the income statement and balance sheet. Students had some difficulty with the preparation of the cash flow statement. More practice problems were introduced for to practice cash flow statements. Students scored well with applying present value concepts to capital investment calculations of NPV and IRR. Students had more difficulty with differential analysis for business decision making and variable costing. Students struggled with bond and stock transactions. Students still struggle with the cash flow statement preparation. Students performed the NPV calculations for capital improvements accurately. Program Outcome #5 Spring 2009 Spring 2010 Program Outcome #6 Spring 2009 Spring 2010 Program Outcome #7 Spring 2009 Spring

10 Apply appropriate accounting principles to special topics. Course: Accounting Capstone Computerized job order costing project a grade of 70% or PROGRAM: Apparel Merchandising AAS Utilize Course: Fashion communication Show Procedures skills effectively. Portfolio rubric a score of 3.5 or better on a 5-point scale. Spring %. Number of assessed: 28. 8v5%. Number of assessed: Number of assessed: 11. Students had to use transferable computer skills to complete a comprehensive cost accounting project. Students adapted to the new software easily and completed the project efficiently within a limited time frame. Students had some difficulties with the manufacturing overhead account and applying overhead to specific jobs. Students complete more visual projects than written assignments in this program. Will restructure career assignments in principles of fashion merchandising to include research and traditional report format. Students still struggle with the application of overhead and ABC costing. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year Program Outcome #8 Spring 2009 Spring 2010 Program Outcome #1 Spring

11 Demonstrate the proper mathematical concepts. Course: Fashion Show Procedures Portfolio rubric a score of 3.5 or better on a 5-point scale Number of assessed: 11. Students cover basics of math in apparel course. Will include math calculation activity in class prior to fashion line projects. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year Program Outcome #2 Spring 2010 Interpret basic understanding of arts and science concepts. Course: Fashion Show Procedures Portfolio rubric a score of 3.5 or better on a 5-point scale Number of assessed: 11. Students completed a project focus on the arts of sub-cultural groups will continue the project but will include more class time on sub-cultural group project. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year Program Outcome #3 Spring 2010 Employ marketing concepts. Course: Fashion Show Procedures Portfolio rubric a score of 3.5 or better on a 5-point scale Number of assessed: 11. Students as merchandisers must understand basic marketing concepts. Instructor will create lecture on use of selling skills in apparel lines, which will be included in principles of fashion merchandising course. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year Program Outcome #4 Spring

12 Execute principles related to the apparel/retail industry. Course: Fashion Show Procedures Portfolio rubric a score of 3.5 or better on a 5-point scale Number of assessed: 11. Students demonstrated knowledge of design, visual, history and textiles of the apparel field. Will continue hands-on learning projects. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year Program Outcome #5 Spring 2010 PROGRAMS: Business Administration ASCO Apply basic Course: Capstone economic principles to appropriate Portfolio Evidence business Project Rubric situations. a score of 90% or 100%. Number of assessed: 4. Worked smoothly, No action needed. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year. Program Outcome #1 Spring 2010 Apply basic accounting principles of current business situations. Course: Capstone Portfolio Evidence Project Rubric a score of 90% or 100%. Number of assessed: 4. Worked smoothly, No action needed. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year. Program Outcome #2 Spring

13 Prepare and analyze financial statements using basic accounting principles. Course: Capstone Portfolio Evidence Project Rubric a score of 90% or 100%. Number of assessed: 4. Worked smoothly, No action needed. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year. Program Outcome #3 Spring 2010 Demonstrate computer and web literacy. Course: Capstone Portfolio Evidence Project Rubric a score of 90% or 100%. Number of assessed: 4. Students had difficulty with trial version of Adobe Acrobat. Will change curriculum to using PowerPoint. This change will take effect Spring Program Outcome #4 Spring 2010 Demonstrate computer and web literacy. Course: Capstone Portfolio Evidence Project Rubric 100%. Number of assessed: 4. Worked smoothly, No action needed. Added SIFE as elective class to program sheet. Program Outcome #5 a score of 90% or Spring

14 Acquire advanced business knowledge that fits individual career objectives. Course: Capstone Portfolio Evidence Project Rubric a score of 90% or 100%. Number of assessed: 4. Students needed remedial help with resume. Contacted Danielle Ebaugh for assistance. to offering Danielle s help via Career Development Center. Program Outcome #6 Spring 2010 PROGRAMS: Financial Services AAS Prepare Course: Personal personal Finance financial statements including Course Assignment balance sheets, income statements, and a score of 70% or net worth %. Number of assessed: 52. Students devised short and long term financial planning goals and created personal balance sheets, income statements, and budgets. Students were able to identify areas on concern and focus on improving their personal financial situation. Program Outcome # Demonstrate an understanding of the current U.S. banking laws, regulations and system. Course: Principles of Banking Chapter 2 Quiz a score of 70% or %. Number of assessed: 19. Spring %. Number of assessed: 14. Students completed various assignments and quizzes to demonstrate knowledge. They also did article reviews to illustrate their understanding. Students still had some difficulty in identifying the many regulations. Instructor plans to create an inclass learning activity to aid in comprehension. Program Outcome # Spring

15 Explain the relationship between the deposit and lending functions within the banking system. Course: Principles of Banking Chapter 4 & 7 Quizzes a score of 70% or %. Number of assessed: 19. Spring %. Number of assessed: 14. Students completed in class assignments/activitie s and scored well on quizzes. Students demonstrated a good knowledge of the deposit and lending functions. Program Outcome # Spring 2010 Compare and contrast the difference between consumer banking and commercial banking and describe the various aspects of each. Course: Principles of Banking Chapter 7 Quiz a score of 70% or %. Number of assessed: 19. Spring %. Number of assessed: 14. Students conducted in class activities and completed quizzes and test to show knowledge. Instructor will continue to facilitate the class activities and group projects. Program Outcome # Spring 2010 Identify and assess consumer and commercial banking needs, and recommend appropriate product and service solutions for each. Course: Principles of Banking Chapter 9 Quiz a score of 70% or %. Number of assessed: 92. Spring %. Number of assessed: 10. Students were give various scenarios and asked to recommend appropriate products. The scenarios exercises are engaging and effective. Instructor plans to add more. Program Outcome # Spring

16 Demonstrate and advocate professionalism and ethical codes of conduct. Course: Customer Service Strategies Final Exam a score of 70% or Spring %. Number of assessed: 20. In class discussion, video and scenarios were used to aid the learning for the exam. Students were engaged and scored well on the exam. Program Outcome #6 Spring 2010 Exhibit effective written and verbal communication skills, utilizing a variety of methods and channels including , voic , person-toperson, and group/meeting settings. Demonstrate superior customer service and sales skills in building positive client relationships. Course: Principles of Selling Chapter 11 Quiz a score of 70% or Course: Principles of Banking Chapter 11 Quiz a score of 70% or %. Number of assessed: 45. Spring %. Number of assessed: %. Number of assessed: 19. Spring %. Number of assessed: 12. Students demonstrated a final sales project including the sales plan and outline, the presentation and a self assessment. Students were exposed to videos illustrating desired skills and traits. In class discussion and role playing was also performed. Project was effective in demonstrating concepts and skills developed in class. Videos and discussion was effective. Instructor plans to add more roleplaying and project work to enhance skill set. Program Outcome # Spring 2010 Program Outcome # Spring

17 PROGRAMS: Interior Design AAS Exhibit good Course: Capstone communication Course skills and Professional Presence. Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. Oral Presentation Using Laptop computers with a printed Notebook Portfolio. Follows the path of 4 year Interior Programs. Omitted the large CAD drawings Program Outcome #1 Spring 2009 Spring 2010 Integrate basic Design Elements & Principles, into Interior Design Assignments and Projects. Course: Capstone Course Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. More hands-on Service Learning Projects with Clients Summer 2010 Bottleworks 2 nd Loft Condo Model Parade 2010 Lobby Presence Program Outcome #2 Spring 2009 Spring 2010 Program a client project to determine requirements for functional use of the space. Course: Capstone Course Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. More hands-on Service Learning Projects with Clients Summer 2010 Bottleworks 2 nd Loft Condo Model Parade 2010 Lobby Presence Program Outcome #3 Spring 2009 Spring

18 Develop detailed solutions and draw or use CAD to create Scaled Plan Drawings. Course: Capstone Course Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. More hands-on Service Learning Projects with Clients Summer 2010 Bottleworks 2 nd Loft Condo Model Parade 2010 Lobby Presence Program Outcome #4 Spring 2009 Spring 2010 Apply Computational Skills to Estimating and Pricing Materials. Course: Capstone Course Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. More hands-on Service Learning Projects with Clients Summer 2010 Bottleworks 2 nd Loft Condo Model Parade 2010 Lobby Presence Program Outcome #5 Spring 2009 Spring 2010 Present a project orally to a Client using a Finish Board as a visual aid, Color Rendered Drawings, and a Pricing Notebook. Course: Capstone Course Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. More hands-on Service Learning Projects with Clients Summer 2010 Bottleworks 2 nd Loft Condo Model Parade 2010 Lobby Presence Program Outcome #6 Spring 2009 Spring

19 Specify Green Finishes and Universal Design concepts into Projects to attain Sustainable Design. Course: Capstone Course Portfolio Assessment a score of 3.0 or better on a 4-point scale. Spring Redesigned The Electronic Portfolio PowerPoint. Hyperlinked Excels, JPGs (Swatchboards) CAD drawings Printed as PDF s. More hands-on Service Learning Projects with Clients Summer 2010 Bottleworks 2 nd Loft Condo Model Parade 2010 Lobby Presence Program Outcome #7 Spring 2009 Spring 2010 PROGRAM: AAS Conduct an environmental can (SWOT analysis) and understand the importance in strategic planning. Evaluate how businesses are organized to achieve desired goals to be effective and efficient. Course: Progressive Trends and Careers SWOT Analysis a score of 75% or Course: Progressive Trends and Careers Strategic Process Measurement will begin in Measurement will begin in Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. a score of 75% or 18

20 Apply the correct motivational theory in a given situation to improve employee efficiency and effectiveness. Determine the evaluating/contr olling strategy (feedback loop on continuous process improvement, systems approach) for a given business situation. Demonstrate awareness of ethical responsibility to business, individual, and society and understand guidelines for making ethical and socially responsible decisions. Course: Progressive Trends and Careers Small Group Presentation a score of 75% or Course: Progressive Trends and Careers Strategic Process a score of 75% or Course: Progressive Trends and Careers Strategic Process a score of 75% or Measurement will begin in Measurement will begin in Measurement will begin in Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. 19

21 Explain the impact of internationalizati on on the various functional areas of businesses including diversity in the workplace and the environment. Analyze types of communication that are appropriate for specific situations and practice effective communication skills with fellow, instructors, and administrators. Identify the appropriate forms of ownership in the evolution of a business organization. Course: Progressive Trends and Careers Research Project/Presenation a score of 75% or Course: Progressive Trends and Careers Small Group Presentation a score of 75% or Course: Progressive Trends and Careers Research Project/Presentation Measurement will begin in Measurement will begin in Measurement will begin in Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. Not available at this time. a score of 75% or 20

22 Evaluate the corporate culture of a business and describe the impact of that culture on the organization. Course: Progressive Trends and Careers Strategic Process Measurement will begin in Not available at this time. Not available at this time. Not available at this time. Investigate career options in as a basis for making appropriate career choices. a score of 75% or Course: Progressive Trends and Careers Research Project/Presenation Measurement will begin in Not available at this time. Not available at this time. Not available at this time. a score of 75% or 21

23 PROGRAMS: Marketing AAS Apply Courses: Marketing marketing/mana, gement Principles of processes of Retailing, Principles product of Advertising development, pricing, sales, distribution, and Capstone Project in promotion. each course Meet expectations of employers by performing in positions of increasing responsibility. a score of 80% or Courses: Marketing and Internship Capstone Project Marketing course a score of 80% or 2009 s of 80.5% (Marketing ), 81% (Principles of Retailing), and 88.08% (Principles of Advertising). Spring 2010 s of 84.45% (Marketing ), 93.71% (Principles of Retailing), and 88.17% (Principles of Advertising) %. Spring %. This program outcome was met. The program assessment tool for this program outcome will continue to be used to track student outcomes. At this time, there is not enough information to base an improvement on. This program outcome was met. The program assessment tool for this program outcome will continue to be used to track student outcomes. At this time, there is not enough information to base an improvement on. During the 2010 semester, actions/improvem ents will be implemented and tracked over time. During the 2010 semester, actions/improvem ents will be implemented and tracked over time. Program Outcome # Spring 2010 Program Outcome # Spring

24 Apply business principles (Core Concepts) to new situations. Demonstrate computer and web literacy (word processing, spreadsheets, databases, presentation software, and microcomputer problemsolving. Courses: Marketing and Principles of Retailing Capstone Project in each course a score of 80% or Course: Marketing Capstone Project a score of 80% or 2009 s of 95% (Marketing ) and 81% (Principles of Retailing). Spring 2010 s of 84.54% (Marketing ) and 93.71% (Principles of Retailing) %. Spring %. This program outcome was met. The program assessment tool for this program outcome will continue to be used to track student outcomes. At this time, there is not enough information to base an improvement on. This program outcome was met. The program assessment tool for this program outcome will continue to be used to track student outcomes. At this time, there is not enough information to base an improvement on. During the 2010 semester, actions/improvem ents will be implemented and tracked over time. During the 2010 semester, actions/improvem ents will be implemented and tracked over time. Program Outcome # Spring 2010 Program Outcome # Spring

25 Prepare and analyze financial statements using basic accounting principles. Use leadership and entrepreneurial skills. Courses: Marketing and Principles of Retailing Capstone Project in each course a score of 80% or Course: Marketing Capstone Project a score of 80% or 2009 s of 80.5% (Marketing ) and 81% (Principles of Retailing). Spring 2010 s of 84.45% (Marketing ) and 93.71% (Principles of Retailing) %. Spring %. This program outcome was met. The program assessment tool for this program outcome will continue to be used to track student outcomes. At this time, there is not enough information to base an improvement on. This program outcome was met. The program assessment tool for this program outcome will continue to be used to track student outcomes. At this time, there is not enough information to base an improvement on. During the 2010 semester, actions/improvem ents will be implemented and tracked over time. During the 2010 semester, actions/improvem ents will be implemented and tracked over time. Program Outcome # Spring 2010 Program Outcome # Spring

26 Prepare for job seeking through preparation of resume, application letter, application form and by practicing job interview techniques. Course: Employment Search/Workplace Success Undecided Basis for Success: Undecided Students are required to prepare a resume, application letter and cover interview techniques and the overall employment process. This program outcome is based on post graduate surveys a lack of sufficient student participation provides minimal data Students are not required to fill out prior to graduation, so data collection is difficult to measure even though most are getting employed in there area of interest, Marketing/Managem ent.. Not Available Since this was the first year assessing this outcome, analysis will be completed in the coming year. Not available at this time. 25

27 Table II Student and Stakeholder-Focused Results NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Student and Stakeholder- Focused Results. Thus, in many cases, the results of the action taken are not yet determinable. Performance Measure (Competency) At least 90% of graduates of the ACBSP-accredited program employed somewhat or directly in their field of study either agreed or strongly agreed that they were prepared for their occupation. Description of Measurement Instrument Survey of recent Kirkwood ACBSPaccredited program degree graduates as published in the annual Where is the Class of? Booklet prepared by the Department of Institutional Effectiveness. Areas of Success of 2008 graduates and of 2009 graduates of the ACBSPaccredited programs employed somewhat or directly in their field of study who responded to the survey reported they either agreed or strongly agreed that they were prepared for their occupation. Analysis and Action Taken Although the desired rate was met in the most recent year, the business faculty will continue to work with both their Advisory Committees and the local employment community to continue to better prepare over time. Results of Action Taken (occurs in the following year) The graduate survey is scheduled to be completed annually each fall, resulting in more comparative data and, hopefully, a consistent or high rate for Insert Graph of Resulting Trends for 3-5 Years 40.0% 20.0% 0.0% Graduate Satisfaction with Preparedness

28 At least 90% of surveyed employers employing ACBSPaccredited program graduates either agreed or strongly agreed that graduates were prepared for their occupation. 100% of the advisory committee members of the ACBSP-accredited program will report at least an average of 4 out of 5 (that they somewhat or strongly agree) that the curriculum is up-to-date with industry standards. Survey of employers of recent Kirkwood ACBSPaccredited program degree graduates as published in the annual Where is the Class of? Booklet prepared by the Department of Institutional Effectiveness. Survey of recent Kirkwood ACBSPaccredited program degree advisory committee members as compiled by the Department of Institutional Effectiveness. of employers in 2008 and of employers in 2009 of ACBSPaccredited program graduates who responded to the survey reported they either agreed or strongly agreed that the graduates were prepared for their occupation. Although not all accredited programs are represented, all of the advisory committee members who responded to the survey reported that they somewhat or strongly agreed that the curriculum is up-to-date with industry standards. Business faculty will continue to work diligently with their Advisory Committees and the local employers to ensure these rates stay above the goal. All faculty of ACBSPaccredited programs will continue to work with their advisory committees to ensure that their curriculum is kept up-to-date and is current with industry standards and needs. The employer survey is scheduled to be completed annually each spring, resulting in more comparative data. Advisory committee surveys are conducted annually and will continue to monitor this measure from year-to-year. 40.0% 20.0% 0.0% Employer Satisfaction with Preparedness Advisory Committee Survey Results Acctg Finl Svcs GIS Int Des Mgmt Dev Mktg Mgmt 27

29 The average results for Active and Collaborative Learning on the Community College Survey of Student Engagement (CCSSE) for majoring in ACBSPaccredited programs will meet or exceed the college averages. 100% of the Business and Information Technology Department ACBSP-accredited programs will have a placement/transfer rate of 75% or greater. Biannual survey results from the Community College Survey of Student Engagement (CCSSE) conducted during the Spring 2009 semester. Survey of recent Kirkwood ACBSPaccredited program degree graduates as published in the annual Where is the Class of? Booklet prepared by the Department of Institutional Effectiveness. Although data was not available for all programs, all 6 programs with data had rates below the college average of 52.0 and the national average of % of Business and Information Technology Department graduates in 2008 and of graduates in 2009 who responded to the survey reported that they were either continuing their education or working in jobs directly or somewhat related to their field of study at Kirkwood. Greater effort is being made, college-wide, to implement more classroom engagement techniques. This effort, beginning in the 2010, should produce both a higher college average as well as higher numbers for ACBSPaccredited programs. This rate has not improved over the past two years and has actually dipped below the goal rate in the most recent year. The business faculty will continue to work with both their local employment community and institutions of higher education to increase this rate to be above the goal. CCSSE is scheduled to be completed biannually in the spring with the next collection being conducted in Spring 2011, resulting in more comparative data. The graduate survey is scheduled to be completed annually each fall, resulting in more comparative data % 20.0% 0.0% Active and Collaborative Learning Acctg Finl Svcs Int Des Mgmt Mktg Mgmt Graduate Transfer/Placement

30 Table III Budgetary, Financial, and Market Results NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Budgetary, Financial, and Market Results. Thus, in many cases, the results of the action taken are not yet determinable. Performance Measure (Competency) The Business and Information Technology Department will strive to increase program enrollments in ACBSPaccredited programs at the same or higher rate than the college s growth. Description of Measurement Instrument The college s Program Data Booklet published annually by the Department of Institutional Effectiveness. Areas of Success Each semester since 2006, the ACBSPaccredited programs grew at a rate above the Kirkwood Community College rate. Analysis and Action Taken Kirkwood faculty will continue to actively recruit through high school visits and participation in Kirkwood TGIF (To Get Information Fast) programs as well as to keep their programs upto-date and desirable for potential. Results of Action Taken (occurs in the following year) Some program faculty have been more aggressive than at actively recruiting and, as a result, the programs have been growing at different rates. Please see the supplementary charts for enrollment information by program. Insert Graph of Resulting Trends for 3-5 Years Spring Enrollments Spring Spring ACBSP Program Enrollments Spring 2010 Projected Growth at Kirkwood Rates 29

31 The cost per credit hour of instruction for the institution will be below the average cost for community colleges as measured by the National Community College Benchmarking Project (NCCBP). The cost per fulltime equivalent (FTE) student for the institution will be below the average cost for community colleges as measured by the National Community College Benchmarking Project (NCCBP). The annual results of the National Community College Benchmarking Project (NCCBP). The annual results of the National Community College Benchmarking Project (NCCBP). In the Report of 2009 Aggregate Data for Kirkwood Community College from NCCBP, Kirkwood s cost per credit hour was $118 which was below the median for participating community colleges (the 31 st percentile nationally). In the Report of 2009 Aggregate Data for Kirkwood Community College from NCCBP, Kirkwood s cost per credit hour was $3,550 which was below the median for participating community colleges (the 31 st percentile nationally). The college will continue to monitor these costs in an effort to keep them at or below this same national ranking. The college will continue to monitor these costs in an effort to keep them at or below this same national ranking. The National Community College Benchmarking Project is scheduled to be completed annually, resulting in more comparative data. The National Community College Benchmarking Project is scheduled to be completed annually, resulting in more comparative data. $140 $130 $120 $110 $4,200 $4,000 $3,800 $3,600 $3,400 $3,200 College-Wide Cost per Credit Hour Kirkwood FY2008 National Average College-Wide Cost per FTE Student Kirkwood FY2008 National Average 30

32 Table III Budgetary, Financial, and Market Results Supplemental Charts Enrollments: Accounting - AAS Enrollments: App Merch & Design - AAS Enrollments: Business Admin - ASCO Accounting - AAS Projected Growth at Kirkwood Rates Apparel Merchandising and Design - AAS Projected Growth at Kirkwood Rates Banking and Finance - AAS Projected Growth at Kirkwood Rates Enrollments: Financial Services - AAS Enrollments: Interior Design - AAS Enrollments: - AAS Banking and Finance - AAS Projected Growth at Kirkwood Rates Interior Design - AAS Projected Growth at Kirkwood Rates - AAS Projected Growth at Kirkwood Rates Enrollments: Marketing Mgmt - AAS Marketing - AAS Projected Growth at Kirkwood Rates 31

33 Table IV Faculty- and Staff-Focused Results NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Faculty- and Staff-Focused Results. Thus, in many cases, the results of the action taken are not yet determinable. Performance Measure (Competency) The average results for Student-Faculty Interactions on the Community College Survey of Student Engagement (CCSSE) for majoring in ACBSPaccredited programs will meet or exceed the college averages. Description of Measurement Instrument Biannual survey results from the Community College Survey of Student Engagement (CCSSE) conducted in the Spring 2009 semester. Areas of Success Although data was not available for all programs, all 6 programs with data had rates below the college average of 50.5 and the national average of Analysis and Action Taken Greater effort is being made, college-wide, to implement more classroom engagement techniques. This effort, beginning in the 2010, should produce both a higher college average as well as higher numbers for ACBSPaccredited programs. Results of Action Taken (occurs in the following year) CCSSE is scheduled to be completed biannually in the spring with the next collection being conducted in Spring 2011, resulting in more comparative data. Insert Graph of Resulting Trends for 3-5 Years Student-Faculty Interactions Acctg Finl Svcs Int Des Mgmt Mktg Mgmt 32

34 The college s overall nonretirement departure rate of employees will be below the average rate for community colleges as measured by the National Community College Benchmarking Project (NCCBP). At least 75% of the full-time faculty in ACBSPaccredited programs will attend at least one professional development activity at the Kirkwood Center for Excellence in Learning and Teaching (KCELT) each year. The annual results of the National Community College Benchmarking Project (NCCBP). Records of attendance Kirkwood Center for Excellence in Learning and Teaching (KCELT) offerings as provided by the Department of Institutional Effectiveness. In the Report of 2009 Aggregate Data for Kirkwood Community College from the National Community College Benchmarking Project, Kirkwood s overall nonretirement departure rate was 4.47% which was below the median for participating community colleges (the 44 th percentile nationally) % of the full-time faculty in ACBSPaccredited programs attended at least one professional development activity at KCELT during the year. The college will continue to monitor the activity in this area to determine the reason for the turnover attempt to continue to be below the national average. The Business and Information Technology will continue to encourage faculty to take meaningful classes at KCELT as well as to monitor their attendance. The National Community College Benchmarking Project is scheduled to be completed annually, resulting in more comparative data. KCELT attendance data will continue to be collected annually for comparative purposes. 5.00% 4.80% 4.60% 4.40% 4.20% College-Wide Departure Rate Kirkwood FY2008 National Average Faculty Attendance at KCELT Not Attending 6.25% Attending 93.75% 33

35 Table V Organizational Performance Results NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Organizational Performance Results. Thus, in many cases, the results of the action taken are not yet determinable. Performance Measure (Competency) The ACBSPaccredited programs in the Business and Information Technology Department will have term-to-term persistence rates of 50% or greater. Description of Measurement Instrument The college s Program Data Booklet published annually by the Department of Institutional Effectiveness. Areas of Success The ACBSPaccredited programs have had continual persistence rates that exceed the minimum of 50% although have tended to fall just below the average for the institution. Analysis and Action Taken Although the rates usually have exceeded or been very close to the benchmark, greater emphasis continues to be made on student persistence by all department employees. Results of Action Taken (occurs in the following year) This data will continue to be collected and analyzed for each term with continued emphasis being made on both achieving the benchmark as well as exceeding the overall college average. Insert Graph of Resulting Trends for 3-5 Years 50.0% 40.0% Term-to-Term Persistence Rates 2006 to Spring 2007 Spring 2007 to to Spring 2008 Spring 2008 to to Spring 2009 ACBSP-Accredited Programs Kirkwood Average Minimum Spring 2009 to

36 100% of the ACBSPaccredited programs in the Business and Information Technology Department will graduate at least 10% of their enrolled per year. The average results for Support for Learners on the Community College Survey of Student Engagement (CCSSE) for majoring in ACBSPaccredited programs will meet or exceed the college averages. The college s Program Data Booklet published annually by the Department of Institutional Effectiveness. Biannual survey results from the Community College Survey of Student Engagement (CCSSE) conducted in the Spring 2009 semester. The ACBSPaccredited programs had varying graduate percentages for the past two years with most meeting or exceeding the 10% benchmark and two of the programs just below it. Although data was not available for all programs, 2 of the 6 programs with data had rates above the college average of 48.0 and only 1 of the 6 had rates above the national average of The two programs not meeting this goal, Apparel Merchandising and Banking and Finance will conduct degree audits and utilize e- advising in addition to their face-to-face advising to assist in their schedule planning. Greater effort is being made, college-wide, to implement more classroom engagement techniques. This effort, beginning in the 2010, should produce both a higher college average as well as higher numbers for ACBSPaccredited programs. This data will continue to be collected and analyzed for each year with continued emphasis made on achieving the benchmark for all programs. CCSSE is scheduled to be completed biannually in the spring with the next collection being conducted in Spring 2011, resulting in more comparative data. 30.0% 20.0% 10.0% 0.0% Acctg Graduate Percentages App Merch Acctg Finl Svcs Int Des Mgmt Support for Learners App Merch Finl Svcs Mktg Mgmt Mgmt Dev Mktg Mgmt 35

37 Table VI New Full-Time and Part-Time Faculty Requirements Name (Alphabetically by last name) Major Teaching Field Courses Taught (Unduplicated list of courses taught during reporting period) Earned Degrees (Degree as documented on transcript, including major field) Other Professional Certification Criteria 18 Graduate Cr. Hrs. in Field 2 Yrs. Work Exp. Teaching Excell. Publications Certification ACBSP Qualification Master Doctorate Prof. Exception FULL-TIME: DeJong, Peggy Accounting Financial Accounting Income Tax Accounting Intermediate Accounting I Intermediate Accounting II Master of Science in Accounting Certified Public Accountant Master Managerial Accounting Dutchik, Lisa Accounting Financial Accounting Santillan, Jessica Apparel Merchandising and Design Managerial Accounting Apparel Textiles Apparel Visual Merchandising Fashion Design Fashion History Fashion Show Procedures Fashion Trends/Consumer Analys Internship Intro to Entrepreneurship Prin of Fashion Merchandising Master of Arts in Accounting Master of Science in Textiles and Clothing Certified Public Accountant Master Master 36

38 PART-TIME: Alliman, Wendy Principles of Supervision Master of Business Administration Baird, Barbara Principles of Master of Business Administration Campagna, Richard Business Administration Business Law I Doctor of Jurisprudence Condon, Brad Financial Services Residential Mortgage Lending Bachelor of Business Administration Eichinger, Christine Business Administration Intro to Law Doctor of Jurisprudence Farebrother, Clay Business Administration Employ Search/Workpl Master of Success Education Franke, Marc Project Basics Bachelor of Friedman, Molly Human Relations in Science Master of Business Administration Gill, Scott Business Administration Introduction to Business Master of Business Administration Green, James Business Administration Entrepreneurial Finance Introduction to Business Grose, Raylene Business Administration Introduction to Business Microcomputer Literacy Master of Business Administration Master of Arts in International Relations Masters Masters Doctorate Exception Doctorate Exception Exception Masters Masters Masters Exception 37