AY PLO Cycle: Five-Year Program-Level Assessment Plan

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1 AY PLO Cycle: Five-Year Program-Level Assessment Plan Human Services Therese Madden April 15, 2014 I. Program Level Learning Outcomes 1. Students will develop the ability to understand and demonstrate adherence to ethical principles. 2. Students will demonstrate analytical, problem solving, and project management skills. 3. Students will develop critical thinking abilities and a foundation of ethical understanding that will allow them to serve people of diverse ethnic, cultural, gender, and other backgrounds. 4. Students will demonstrate a love for the pursuit of continuous learning and an ability to inspire others with that love. 5. Students will be able to communicate effectively, in writing and orally, and will be able to do so with clarity, accuracy, and conviction. 2. Curriculum Map for Human Services Program Level Learning Outcomes Outcome 1 Outcome 2 Outcome 3 Outcome 4 Outcome 5 1. Ethical principles 2. Project Management 3. Service to others Continuous learning Effective Communication BUS2000 : Mgt Prin/Org Behav I P M I BUS2008 : Legal Env of Bus P/M P P BUS2010: Prof Ethics/Soc Resp P P M BUS2006: Contemporary Prof Writing BUS2226 : Corp Finance I P I/P BUS2300 :Marketing Principles I P M BUS2335: Intl Business P P P BUS2600: Op and IT Systems I I M I BUS2980 :Bus Policy/Strategy (Capstone) M M M M Level of Delivery of Material: I = Students are Introduced to the content/skill - material is taught at a basic level Human Services Assessment Plan

2 P = Students Practice/apply the content/skill - material is taught in depth M = Students demonstrate Mastery of the content/skill - continued in depth teaching and/or synthesis 3. Assessment Timeline Assessment Procedures and Timeline: The UG Intensive Business Program will assess at least one program-level learning outcome annually, using at least one required or elective course as the venue for that assessment. The primary responsibility for choosing and designing the assessment instruments will be the instructor of the class, in collaboration with and approval of the director and the Assessment Coordinator for their school/division. The Department will hold a meeting in either January or May (depending on the semester) for the purpose of assessing student progress on that specific learning outcome. All full-time faculty members will be expected to participate, with part-time faculty invited to participate. A report (see #4 below) will then be submitted by the instructor to the department chair/program director, who will then forward it to the appropriate Assessment Coordinator (see #4 below). The table following indicates the learning outcome to be assessed, the identified course, and the year that the assessment will occur. Learning Outcomes Yr Demonstrate analytic/problem solving skills in variety of disciplines Describe/discuss and analyze current events in American Business BUS2980 BUS POLICY/STRATEGY BUS 2980 BUS POLICY/STRATEGY BUS2600 OPER/TECH BUS2000 BUS 2980 Acquire comm, research and tech skills to analyze bus situation, prepare and present report BUS2226 CORPORATE FINANCE Develop critical thinking abilities and ethical principles to work with diverse populations BUS2010 PRO ETHICS/SOC RESP BUS2335 INTERNATIONAL BUS Human Services Assessment Plan

3 MGMT PRIN/OB BUS2300 MARKETING/PRINCIPLES BUS POLICY/STRATEGY BUS 2008 LEGAL ENV OF BUS 4 Intro: PLO s in Intensive Business have been primarily measured both for the NDNU Assessment and that required by the ACBSP through three methods used in the capstone course: ETS testing which is benchmarked nationally, a graduate survey of student assessment of program learning outcomes, and an assessment of their final case analysis and presentation. The program director is currently piloting a career portfolio process with the Spring 2014 capstone class, which may or may not become part of the assessment project. We have also created individual course maps for the major core courses in order to better align course outcomes with PLO s. Further a concentration outcome description has been incorporated in this report to highlight how concentration courses relate to program outcomes. Following is an outline of PLOAssessments tentatively planned for the next 2 years of the 5 year assessment cycle. SPRING Students will learn to describe, discuss and analyze current events in American business with attention to the global, social and ethical dimensions of events. Course/Project to be Used/Semester Business Policy/Strategy (BUS2980) Final Case Analysis and Major team case analyzing a organization using the tools of strategic analysis and planning, create a business plan and present it in a professional manner. Projects reviewed/samples kept for assessment of proficiency. Instructor BARDEN ETS testing, graduate surveys, case analysis scoring rubric Have results from 2009 for comparison purposes Review/Action Review with faculty As indicated by faculty Retention SPRING 2015 Course/Project to be Used/Semester 4. Students will develop critical thinking abilities and a foundation of ethical principles that allows them to work effectively, respectfully, ethically and professionally with people of diverse ethnic, cultural, gender and other backgrounds Professional Ethics/Social Responsibility (BUS2010) Submission of a major research Human Services Assessment Plan

4 Instructor Review/Action Retention paper analyzing a critical ethical issue in business, identifying the moral and philosophical views and presenting an ethical perspective for action. Presentation to class Faculty/director evaluation of final presentations when possible. LADINE Rubric for final projects to be developed by director/instructo Comparison to course grades Review with faculty FALL 2015 Course/Project to be Used/Semester 3. Students will acquire the communication, research and technological skills needed to analyze a business situation (problem and/or opportunity), and prepare and present a management report Corporate Finance (BUS2226) Students assignments and exams require demonstrative understanding of both appropriateness and relevancy of analysis. Case Projects are reviewed by program chair/directors to ascertain evidence of students ability to apply financial analysis to real world cases. Instructor HUA Case scoring, Match with ETS questions on Finance Review/Action Review with faculty As indicated by assessment Retention SPRING Students will acquire and demonstrate analytical and problem solving skills within various disciplines of business accounting, economics, finance, management and marketing. Course/Project to be Used/ Business Policy/Strategy (BUS2980) Final Case Analysis and Major team case analyzing a organization using the tools of strategic analysis and planning, create a business plan and present it in a professional manner. Projects reviewed/samples kept for assessment of proficiency. Instructor BARDEN ETS testing, graduate surveys, case analysis scoring rubric Have results from 2009 for comparison purposes Review/Action Review with faculty As indicated by faculty Human Services Assessment Plan

5 Retention B.S. IN BUSINESS ADMINISTRATION ACCELERATED EVENING PROGRAM Aquire and demonstrate Analytical and Problem Solving Skills within various disciplinesaccounting, economics, finance, management and marketing. PROGRAM LEARNING OUTCOMES Describe, discuss and analyze current events in American business with attention to the global, social, and ethical dimensions of events. Acquire the communication, research and technological skills to analyze a business situation, prepare and present a management report Develop critical thinking abilities and ethical principles to work effectively, respectfully, ethically, and professionally with people of diverse backgrounds. CORE COURSES ( See individual course maps for Learning Outcome) BS2000 BS2006 BUS2008 BUS2010 BUS2226 BUS2300 BUS2335 BUS2600 BUS298 Mgmt Prin & Org Behavior Contemporary Professional Writing Legal Env of Business Professional Ethics & Soc. Resp Corporate Finance Marketing Principles International Business Operations & Technology Bus Policy & Strategy CONCENTRATION LEARNING OUTCOMES Management Marketing Accounting Finance Entrepreneurship Building on a foundation of the historic management principles and activities of planning, organizing, leading and controlling, students will explore diverse aspects of the managers role in the contemporary business environment to develop the knowledge, skills, attitudes and values needed for success. Students will expand their expertise in specific areas of marketing, including public relations, communication, research, analysis, evaluation, and application of the tools, methods, and practices of marketing in nonprofit, for-profit, domestic and global environments Students will acquire competency in the more advanced phases of analysis of financial statements, investments and fixed assets; depreciation and depletion; intangible assets; current and long-term liabilities and stockholders equity. Students will learn concepts in advanced accounting areas e.g. tax, cost, auditing to enhance their financial Students will deepen their ability to analyze financial information and apply financial models for decision-making. They will develop skills in explaining the role of markets and financial institutions on the economy and in being able to analyze risk and determine investment and financial policies Students will develop a framework for evaluating business opportunities, understanding the special operational, marketing and financial issues of startups. They will learn to identify the challenges, and evaluate their own abilities and goals in regard to managing the startup organization as well as develop plans for Human Services Assessment Plan

6 decision making investor information. Human Services Assessment Plan

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