Mailers Are You Ready For The Cloud?

Transcription

1 Mailers Are You Ready For The Cloud? Period 15 Wednesday, March 23, :00am Your Presenters Scott Eganhouse VP Business Development TEC Mailing Solutions, LLC Scott Holton Product Manager Pitney Bowes Presort Services 1

2 Agenda Brief history of SaaS The impact SaaS has had on other service bureaus The positive impacts of SaaS for the mailer To Saas or Not to Saas? Wrap up Q &A What is SaaS? SaaS (Software as a Service) Centrally hosted by the provider Typically accessed via a Web browser Licensed on an annual subscription basis Developed in the 1960 s by IBM Other terms commonly used to describe SaaS: On Demand Cloud Hosted solution 2

3 Finding SaaS solutions is easy New Workflows Where You Need Them SaaS based APIs allow a variety of solution providers to extend list processing in new areas to improve workflow MIS e.g. EFI s Monarch W2P more and more common place Workflow automation tools e.g. Enfocus Switch Data Quality and Presort Software Lights Out Solutions Mailers with standardized input files and workflow are able to create completely automated schemes Set it and forget it 3

4 Growth Projections Growth of cloud based solutions continues 2015 projection: $78.4B 2020 projection: $160B A Tale of Two industries Financial Services Service bureaus that provide updates to accountants and other financial professionals Challenge of constantly changing rules and compliance requirements SaaS only! No options for onsite applications AICPA initiated change Mail Service Providers Provide services to mail owners Challenge of constantly changing data & compliance requirements Choice of onsite applications and SaaS No association pushing for these changes 4

5 Mailing Industry Has Been Slow to Adapt Lack of incentive for software providers to offer SaaS Higher initial licensing fees Maintenance fees and directories Legacy systems were not built to handle the chain of custody of clients data Software to SaaS is a dramatic business model shift Most have a hard time bridging SaaS Eliminates Tasks and Creates Continuity Compliance issues and mandated rule changes Shifts burden of management Internal IT infrastructure Backup and security Update testing and implementation Standardized (Common) Platform Everyone knows how to move around in a web browser Common Amazon.com or Ebay.com like interfaces Consistent Output Virtually from Anywhere Nothing to install or maintain locally Access to the Internet? You are capable of processing! Always up to date Centralized Processing with Decentralized use Centralized controls and rules Decentralized utilization (without multiple software installs) 5

6 SaaS User Experience Exceeds Most Installed Applications Simplified UIs and wizard based functions are the norm Greater visibility into work being performed OS agnostic Mac, PC, Android, Linux, Thin Client the choice is yours SaaS vendor does not have to be well versed in every operating system or on site applications that may affect performance Cloud Drivers Top 3 Responses Source: InfoTrends, Cloud Based Infrastructures & Workflows for Graphic Communications, Nov

7 Cloud Inhibitors Top 3 Responses Source: InfoTrends, Cloud Based Infrastructures & Workflows for Graphic Communications, Nov SaaS Incorporates a High Level of Security Any licensed provider of NCOA Link or DSF 2 services are required to meet a specific set of security requirements HTTPS is a better and more secure means of transferring data than the common FTP or Hosted Solutions are often physically housed in secure data centers with rigid security requirements vs. data stored on local desktops Generally, a hosted solution provider is more secure than most local environments 7

8 To Saas or Not to Saas? What is the Use Case Highly Detailed and Customized? Aptitude and Appetite for Change and Adapting? Many Special Operations (Data Manipulation, Filtering, Rekeying)? Size of the Organization and Resources Available Cost Benefit Analysis NPF Tune into National Postal Forum Success 8

9 Thank You Scott Eganhouse, VP Business Development TEC Mailing Solutions, LLC Scott Holton, Product Manager Pitney Bowes Presort Services 9