CA Productivity Accelerator v :

Transcription

1 CA Productivity Accelerator v : Technical Specifications CA Productivity Accelerator is a single, synchronized content development platform which allows organizations deliver a broad range of user training and support materials reducing content development costs and accelerating user adoption. This document provides the minimum system requirements for various CA Productivity Accelerator components. Your organization might be implementing some or all of these components, so refer to the sections that are applicable to you. Multi-Developer Install The content authors who create training and support content use the CA Productivity Accelerator development tool. This section outlines the technical requirements for a multi-developer installation. In a multi-developer installation, the core CA Productivity Accelerator development tool files are installed on a central server for content sharing, and a client version of the CA Productivity Accelerator development tool is installed locally on the content author s workstation. Server Requirements for a Multi-Developer Install 4 cores; 2 GHz or greater 4 GB or greater 100 MB for program files 100 MB connection capable of communicating vai HTTP(S) and TCP/IP Connection used for communication between the development server and the database server. Increased bandwidth typically improves performance. Web server Microsoft Windows 2008 Server SP2 32-bit and 64-bit Microsoft Windows 2008 Server R2 SP1 Microsoft Windows 2012 Server Microsoft Windows 1012 Server R2 Microsoft Internet Information Services is required framework Microsoft.NET Framework 4.5 Copyright 2015 CA. All rights reserved.

2 Server Requirements for a Multi-Developer Install (Continued) Database Database (one required) Oracle Database v11.1 Oracle Database v11.2 Oracle Database v12.1 Microsoft SQL Server 2005 SP4 Microsoft SQL Server 2008 SP3 Microsoft SQL Server 2008 R2 SP2 Microsoft SQL Server 2012 SP1 500 MB for initial installation; additional storage possibly required depending on amount of content created Client Requirements for a Multi-Developer Install 2 cores; 2GHz or greater 2GB or greater 1.2 GB (600 MB for program files; 600 MB for locally stored content) Broadband or faster (1.5 mb/s download, 512 kb/s upload) connection capable of communicating via HTTP(S) and TCP/IP Connection utilized for communication between the CA PA Developer client and the CA PA server. Increased bandwidth typically improves performance. DPI setting Browsers supported for client installation Microsoft Windows 7 SP1 1 Microsoft Windows 8 1,2 Microsoft Windows 8.1 1,2 96 DPI Fonts Copyright 2015 CA. All rights reserved. 2

3 Client Requirements for a Multi-Developer Install (Continued) Browsers supported for recording topics with object recognition and automatic context capture Oracle JRE Mozilla Firefox for Windows version 24 (ESR) and 31 (ESR) Latest Oracle JRE version tested for object recognition during recording: , and framework Microsoft.NET Framework 4.5 Other required applications NOTES Microsoft Word 2007(SP3), (SP2) or 2013 is required to publish and/or edit document styles or player styles using Print It! mode and to publish document outputs using Word, PowerPoint and PDF. Microsoft Excell 2007, 2010, or 2013 is required to view CA PAgenerated Test Case documents. Excel is not required to generate the document in *.xlsx format. Microsoft Save As PDF add-in is required to publish to.pdf using Microsoft Word 2007 Adobe Flash 11 or 12 required for sound playback on desktop operating systems. Test Case document outputs are supported for use with the following testing suites and versions: Oracle Application Testing Suite 9.1, 9.2, 9.3, 12.1.x, 12.2; HP Quality Center 11 and IBM Rational Quality Manager ifix4 and Both 32-bit and 64-bit versions supported where applicable. 2. For detailed information regarding Windows 8 support please refer to the My Oracle Support Knowledge Base, UPK: Oracle User Productivity Kit Know Windows 8 Client Issues (Article ID# ). Single User Install The CA Productivity Accelerator development tool is installed for use by content authors who will be creating training and support content. This section outlines the system requirements for a single user installation. In a single user installation, the core CA Productivity Accelerator development tool files are installed locally on the content author s workstation. Copyright 2015 CA. All rights reserved. 3

4 Requirements for a Single User Install DPI setting Browsers supported for client installation Browsers supported for recording topics with object recognition and automatic context capture Oracle JRE 2 cores; 2GHz or greater 2GB or greater 1.3 GB (700 MB for program files; 600 MB for locally stored content) Microsoft Windows 7 SP1 1 Microsoft Windows 8 1,2 Microsoft Windows 8.1 1,2 96 DPI Fonts Mozilla Firefox for Windows version 24 (ESR) and 31 (ESR) Latest Oracle JRE version tested for object recognition during recording: , and framework Microsoft.NET Framework 4.5 Microsoft Word 2007(SP3), (SP2) or 2013 is required to publish and/or edit document styles or player styles using Print It! mode and to publish document outputs using Word, PowerPoint and PDF. Microsoft Excell 2007, 2010, or 2013 is required to view CA PA-generated Test Case documents. Other required applications Excel is not required to generate the document in *.xlsx format. Microsoft Save As PDF add-in is required to publish to.pdf using Microsoft Word 2007 Adobe Flash 11 or 12 required for sound playback on desktop operating systems. Test Case document outputs are supported for use with the following testing suites and versions: Oracle Application Testing Suite 9.1, 9.2, 9.3, 12.1.x, 12.2; HP Quality Center 11 and IBM Rational Quality Manager ifix4 and Both 32-bit and 64-bit versions supported where applicable. NOTES 2. For detailed information regarding Windows 8 support please refer to the My Oracle Support Knowledge Base, UPK: Oracle User Productivity Kit Known Windows 8 Client Issues (Article ID# ). Copyright 2015 CA. All rights reserved. 4

5 Content Publication This section discusses the system requirements for published output from CA Productivity Accelerator that is, the content that end users will view and use. After recording CA Productivity Accelerator content using CA Productivity Accelerator developer tools, content authors will publish the content to one or more different published outputs. There are three types of published outputs discussed in this document: player, learning management system (LMS), and HTML Web site. Server Requirements for Player and LMS Package and HTML Web Site 4 cores; 2 GHz or greater 2 GB or greater Between 500MB and 4GB of physical storage is adequate for most implementations 100 Mb/sec. capable of communicating via HTTP(S) and TCP/IP Connection utilized for communication between the web server and content consumers. Web server LMS package Any. Both 32-bit and 64-bit versions supported. Any Compliant with AICC 3.5, SCORM 1.2, or SCORM 2004 (4 th edition). Note: AICC deployments utilize a Java applet for LMS server communication. Oracle JRE is required on client workstations. Knowledge Center CA Productivity Accelerator includes an additional component called the CA PA Knowledge Center. The CA PA Knowledge Center enables the management of content and users, content deployment and access control, as well as usage tracking and reporting of deployed content. This section discusses the requirements for implementing this component. Server Requirements for Knowledge Center 4 cores; 2 GHz or greater 4 GB or greater 800 MB 300 MB for initial software installation, between 500 MB and 4 GB of physical storage is adequate for most implementations Copyright 2015 CA. All rights reserved. 5

6 Server Requirements for Knowledge Center Web server 100 MB/s capable of communicating via HTTP(S) and TCP/IP Connection utilized for communication between the server and the database. Content consumers can use lower bandwidth rates to access content. Microsoft Windows 2008 Server SP2 1 Microsoft Windows 2008 Server R2 SP1 Microsoft Windows 2012 Server Microsoft Windows 2012 Server R2 Microsoft Internet Information Services is required framework Microsoft.NET Framework 4.5 Database Database Physical Storage Oracle Database v11.1 Oracle Database v11.2 Oracle Database v12.1 Microsoft SQL Server 2005 SP4 Microsoft SQL Server 2008 SP3 Microsoft SQL Server 2008 R2 SP2 Microsoft SQL Server 2012 SP1 500 MB for initial installation; additional storage possibly required depending on amount of content created. NOTES 1. Both 32-bit and 64-bit versions supported Third Party LMS Package Requirements for Knowledge Center Supported Standards Limited support for SCORM 2004 (4 th edition) See Considerations for SCORM-Compliant Titles in the Knowledge Center documentation for more information. Copyright 2015 CA. All rights reserved. 6

7 End-User Requirements for Player/LMS Package, Knowledge Center and HTML Web Site (One supported browser and OS combination required) Browser Microsoft Internet Explorer 1 8.0, 9.0 or 10.0 or 11.0* Mozilla Firefox 24 (ESR) or 31 or later Apple Safari 6.0, 6.1 and 7.0 Google Chrome 33 Other required applications NOTES Operating System Microsoft Windows 7 SP1 1,2,3 Microsoft Windows 8 1,2,3 Microsoft Windows 8.1 1,2,3 Microsoft Windows 7 SP1 1,2,3 Microsoft Windows 8 1,2,3 Microsoft Windows 8.1 1,2,3 Apple OS X 10.2.x or later 1,2 Modern Linux distribution 1,2 Apple OS X 10.2 or later 1,2 Apple ios 6.0 and 7.0 (ipad only) 2 Microsoft Windows 7 SP1 1,2 Microsoft Windows 8 1,2 Microsoft Windows 8.1 1,2 Apple OS X ( or later) 1,2 Modern Linux distribution 1,2 Adobe Flash 11 or 12 is required for sound playback on desktop operating systems. 1. Both 32-bit and 64-bit versions supported. 2. Browser and Operating System combination supported for In-Application Support deployment 3. Browser and Operating System combination supported for SmartHelp deployment. *With IE11, the Do It! Mode will fall behind the application when you click into the application. You can bring it back on top by clicking on it. This is due to a change by Microsoft to not allow popups to stay on top of the browser. All other functionality is the same. Copyright 2015 CA. All rights reserved. 7