WATTLE. Adobe Connect 9.4 Upgrade Key Differences. Author: Jo Jo Maung, Business Analyst, ITS Version: 1.3 Date: 16 September 2015.

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1 WATTLE Adobe Connect 9.4 Upgrade Key Differences Author: Jo Jo Maung, Business Analyst, ITS Version: 1.3 Date: 16 September 2015 WATTLE Page 1

2 Table of Contents ADOBE CONNECT MEETING ACCESS VIA WATTLE (Unchanged)... 4 Access Adobe Connect Meetings via Wattle... 4 MEETING - PREFERENCES... 6 NEW feature in General for Room Appearance Background Alignment... 6 Removal of Room Bandwidth settings Meeting Preferences... 7 Change in Audio Conference settings menu for Meeting Preferences... 8 Changes in Video Settings menu for Meeting Preferences... 9 NEW feature of Microphone settings for Meeting Preferences Change in Screen Share settings menu for Meeting Preferences Change in Attendees Pod settings for Meeting Preferences NEW feature of Whiteboard Settings for Meeting Preferences MEETING - RECORD MEETING NEW feature of Pause Recording & Resume Recording in Record Meeting Options PODS OPTIONS NEW feature of Export Snapshot for Share Whiteboard in Pods Options NEW feature to Enable Participants to draw for Share Whiteboard in Pods Options NEW feature for Short Answer as a Select Question Type in Poll Options AUDIO OPTIONS NEW feature for Audio Conference Settings in the Audio Options AUDIO SPEAKERS OPTIONS Removal of Mute Conference Audio Only in Audio Speaker Options MICROPHONE OPTIONS NEW Select Microphone feature in Microphone Options WEBCAM OPTIONS NEW Select Camera feature in Webcam Options VIDEO POD OPTIONS NEW Select Layout features in Video Pod Options ATTENDEES POD OPTIONS NEW Show Active Speakers features in Attendees Pod Options NEW Mute All Users features in Attendees Pod Options WATTLE Page 2

3 KNOWN ISSUES IN ADOBE CONNECT Known Issue: Adobe Connect Meeting URL issue for Apple ipad/iphone/ios Users Known Issue: Adobe Connect App incompatibility issue with ios 9 Operating System Devices 26 ADOBE CONNECT 9.4 SYSTEM REQUIREMENTS & SUPPORT Adobe Connect 9.4 Minimal System Requirements Adobe Connect 9.4 Loss of Support WATTLE Page 3

4 ADOBE CONNECT MEETING ACCESS VIA WATTLE (Unchanged) Step 1 - Click on Adobe Connect Meeting Access Adobe Connect Meetings via Wattle There is no change in Wattle after the Adobe Connect upgrade. Lecturers and students can access the Adobe Connect Room as normal. From your web browser, enter URL: Enter your University ID and Password Go to your Wattle Course Site Search for your Adobe Connect meetings in Wattle Course Site o Follow the Steps below: Step 2 Review the meeting details and click on Join Meeting WATTLE Page 4

5 Adobe Connect Meeting Room General Layout (unchanged) Adobe Connect Meeting Room Options Menus Main Layouts Options: Sharing, Discussion, Collaboration Active Pods e.g (Sharing Layout) Video Pod Share Pod Attendee Chat Pod WATTLE Page 5

6 MEETING - PREFERENCES NEW feature in General for Room Appearance Background Alignment Meeting Preferences General Room Appearance Background Alignment NEW feature in Adobe Connect 9.4: Top Left, Top Right, Bottom Left, Bottom-Right This feature enables customisation of the Room Appearnace by using a specific background image to be aligned WATTLE Page 6

7 Removal of Room Bandwidth settings Meeting Preferences Meeting Preferences Room Bandwidth allows optimisation of room bandwidth for performance of screen and video sharing The Room Bandwidth optimisation feature has been removed in Adobe Connect 9.4. WATTLE Page 7

8 Change in Audio Conference settings menu for Meeting Preferences Meeting Preferences Audio Conference / Audio - Adobe Connect 9.4 no longer has audio settings for: Echo Suppression and Use Speex Codec or Audio Quality in this meeting room options Adobe Connect 9.4 version provides options to create Audio Profiles for customised auto settings, and new Audio Conference settings for managing participants microphone use. WATTLE Page 8

9 Changes in Video Settings menu for Meeting Preferences Meeting Preferences Video - new video settings: Disable Webcam Preview & Highlight Active Speakers & Aspect Ratio options such as Standard (4:3) & Wide Screen (16:9) WATTLE Page 9

10 NEW feature of Microphone settings for Meeting Preferences Meeting Preferences Microphone this feature is NEW in Adobe Connect 9.4. The Microphone feature allows advanced audio settings and customisation previously available as Audio settings in Adobe Connect 8.2. Advanced Audio Settings available from Microphone settings include: - Use Enhanced Audio: Acoustic Echo Cancellation Modes (Full Duplex, Half Duplex and Headphones - Automatic Gain Control (check/uncheck) - Audio Quality: Best, Fast, Custom - Use Speex Codec in this Meeting room (check/uncheck) - Audio Quality: Best, Fast, Custom WATTLE Page 10

11 Change in Screen Share settings menu for Meeting Preferences Meeting Preferences Screen Share: Screen Share settings in Adobe Connect 9.4 includes a default Standard setting to previous versions Low, Medium and High quality settings. Other new features include: Cursor - Show Application Cursor (Application Sharing) Mini Control Panel enabling a mini control panel for screen share mode Features no longer available include Frame Rate for Screen Sharing options of Low, Medium or High frame rate WATTLE Page 11

12 Change in Attendees Pod settings for Meeting Preferences Meeting Preferences Attendees Display Settings : NEW feature Mask Telephone Numbers - option to not display the teleconference or contact phone numbers of participants WATTLE Page 12

13 NEW feature of Whiteboard Settings for Meeting Preferences Meeting Preferences Whiteboard: NEW feature enables participants to draw in Adobe Connect Whiteboard function Enabling participants to draw on Whiteboard feature not available in Adobe Connect 8.2 version. WATTLE Page 13

14 MEETING - RECORD MEETING NEW feature of Pause Recording & Resume Recording in Record Meeting Options Meeting Record Meeting Record Meeting Provide a Name recording and Summary then OK : NEW feature Pause Recording while the Meeting session is being recorded. Users/Presenters will have the option to Resume Recording or Stop Recording after a recording session has been paused WATTLE Page 14

15 PODS OPTIONS NEW feature of Export Snapshot for Share Whiteboard in Pods Options Pods Share Share Whiteboard: NEW options in Share-Whiteboard Pod Options : Export Snapshot Save As PNG or Send Snapshot Export Snapshot of the shared whiteboard is not an available feature in Adobe Connect 8.2 version. WATTLE Page 15

16 NEW feature to Enable Participants to draw for Share Whiteboard in Pods Options Pods Share Share Whiteboard: NEW options in Share-Whiteboard Pod Options : Enable Participants to draw (see also 1.8 Meetings > Preferences> Whiteboard Settings) Enabling Participants to draw on a shared whiteboard is not an available feature in Adobe Connect 8.2 version. WATTLE Page 16

17 NEW feature for Short Answer as a Select Question Type in Poll Options Pods Poll Poll 1: NEW feature for a Short Answer from Select Question Type: Multiple Choice Multiple Answers Short Answer (NEW) WATTLE Page 17

18 AUDIO OPTIONS NEW feature for Audio Conference Settings in the Audio Options Audio Audio Conference Settings: NEW option in Audio Options (see also 1.3 Meeting Preferences Audio Conference Settings options WATTLE Page 18

19 AUDIO SPEAKERS OPTIONS Removal of Mute Conference Audio Only in Audio Speaker Options Speaker Options (Speaker Symbol) Mute Conference Audio Only: this feature has been removed from Adobe Connect 9.4 version WATTLE Page 19

20 MICROPHONE OPTIONS NEW Select Microphone feature in Microphone Options Microphone Option (Microphone Symbol) Select Microphone: NEW feature allows the user to select the Microphone / Audio Input for the Adobe Connect meeting session WATTLE Page 20

21 WEBCAM OPTIONS NEW Select Camera feature in Webcam Options Webcam Option (Webcam Icon) Select Camera: NEW feature allows the user to select the Webcam/ External Camera Input for the Adobe Connect Session WATTLE Page 21

22 VIDEO POD OPTIONS NEW Select Layout features in Video Pod Options Video Pod Video Pod Options icon: from the drop down menu select Select Layout : NEW feature for Users/Presenter to arrange Video Webcam participants in: Grid View Filmstrip View WATTLE Page 22

23 ATTENDEES POD OPTIONS NEW Show Active Speakers features in Attendees Pod Options Attendees Pod Attendees Pod Options (icon) Show Active Speakers: NEW feature allows Users/ Presenters to Show Active Speakers in the Attendees Pod during an Adobe Connect Session WATTLE Page 23

24 NEW Mute All Users features in Attendees Pod Options Attendees Pod Attendees Pod Options (icon) Mute All Users: NEW feature Users/Presenter are able to mute the microphone and audio inputs from all attendees to the Adobe Connect Session WATTLE Page 24

25 KNOWN ISSUES IN ADOBE CONNECT 9.4 Known Issue: Adobe Connect Meeting URL issue for Apple ipad/iphone/ios APP Users Description: ios 8 (or below) users can join Adobe Connect meetings by clicking the Join Meeting button or by copy/pasting the meeting URL in the Adobe Connect ios App. When an Apple ios user try to join a meeting by copy/pasting the meeting URL, users are unable to join the session. Cause: The HTTPS port number :443 appears in the meeting link. The current ios Adobe Connect App will not recognise the meeting room with the port number. Workarounds include: Re-entering the Meeting URL to Adobe Connect App :443 from the URL link. i.e. the revised meeting link for an ios user: HTTPS Port Number 443 issue Resolution: Remove :443 (port number) from the URL link provided and access the meeting for Apple ipad users: REVISED Meeting URL Note: This issue does not affect users on Google Android platforms for tablets or smartphones WATTLE Page 25

26 Known Issue: Adobe Connect App incompatibility issue with ios 9 Operating System Devices Description: Any ios users (Apple ipad & iphone) who upgrade their devices to Apple mobile operating system ios 9 using the Adobe Connect mobile app will be unable to access or launch into the meeting room in the Adobe Connect app, the session will instead be launched into Apple s Safari Web Browser. Cause: Adobe Connect is not compatible with Apple s ios 9 operating system. Workaround Solution: ios 9 users are able to copy the Meeting URL link and paste the link directly into the open Adobe Connect App Resolution: Adobe have announced this issue will be resolved in Adobe Connect version 9.5 and they will release a patch for version ios 9 users will also need to update their Adobe Connect Mobile App to the latest version. WATTLE Page 26

27 ADOBE CONNECT 9.4 SYSTEM REQUIREMENTS & SUPPORT Adobe Connect 9.4 Minimal System Requirements Microsoft Windows OS 1.4GHz Intel Pentium 4 or faster processor (or equivalent) for Microsoft Windows 7, Windows 8 or Windows 8.1 Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit) 512MB of RAM (1GB recommended) for Windows 7 or Windows 8 Microsoft Internet Explorer 8 or later; Mozilla Firefox; Google Chrome Adobe Flash Plater Apple Mac OS 1.83GHz Intel Core Duo or faster processor 512MB of RAM (1GB recommended) MAC OS X 10.8, Mozilla Firefox; Apple Safari; Google Chrome Adobe Flash Player Linux OS Ubuntu 14.04; Red Hat Enterprise Linux 6; OpenSuSE 13.1 No Add-in support for Linux. Users on Linux can attend meetings in the browser Google Chrome Adobe Flash Plater Virtual Environment Citrix XenApp 7.5 Mobile OS Apple supported devices: iphone 5S, iphone 5, iphone 4S, ipad with Retina Display, ipad 3, ipad 2, ipad mini, and ipod touch (4 th & 5 th generations) Apple supported OS versions summary: ios 6 and higher Android supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab , Samsung Galaxy S3 & S4, Nexus 7 tablet Android supported OS version summary: and higher Note: On Android devices, the Adobe Connect Mobile 2.1 app no linger requires the Adobe AIR Runtime to b installed WATTLE Page 27

28 Adobe Connect 9.4 Loss of Support Adobe Connect 9.4 version will no longer support users on the following systems: Microsoft Windows OS Windows XP Windows Vista Apple Mac OS Mac OS X 10.5 or lower Mac OS X 10.6 Adobe Connect users currently on these legacy systems will be required to upgrade to a machine with the specified minimum requirements to ensure access and quality of service in Adobe Connect 9.4 version. WATTLE Page 28

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