Hardware, Software & Network Requirements
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1 Hardware, & Network Requirements System requirements for the Enterprise application, including Business Objects, are provided in this document. These requirements include hardware, software, and network environments. Marsh ClearSight reserves the right to amend these requirements based on testing prior to the current, as well as future releases. Note: The document does not cover the requirements for the database server due to widely varying database needs when Enterprise is locally hosted. Database server requirements should be determined by your DBA team. Hardware Requirements... 3 Client... 3 Web Server... 3 Job Server... 3 Business Objects Server (optional)... 3 Administrative Tools Server... 3 Tablet/iPhone... 4 Enterprise iphone... 4 Intake... 4 Discovery... 4 Requirements... 5 Web, Job, & Administrative Utilities Servers... 5 Operating System... 5 Internet Server... 5 Database Client... 5.Net Components... 5 Other Components... 5 Client Machine... 6 Operating System... 6 Browsers*... 6 Other Components... 6 Browser Support Details... 6 Enterprise Direct URL... 6 Enterprise Direct URL Admin... 6 Business Objects Server*... 7 Operating System... 7 Internet Server... 7 Business Objects... 7
2 Database Client... 7 Other Components... 7 Tablet Intake App... 7 Operating System... 7 Enterprise Version... 7 Tablet Discovery... 7 Operating System... 7 Enterprise Version... 7
3 Hardware Requirements Aside from the database system, there can be up to four types of hardware required for use of the Enterprise system: Web Server Job Server Business Objects Server (optional) Administrative Tools Workstation/Server Most configurations will require four separate physical machines for production operation: a single dedicated Web Server, a single dedicated Job Server, a single dedicated Business Objects Server, and a single database server. Client DSL/ISDN/Cable Internet Connection Monitor that can support a resolution of 1024 x 768 2GB RAM Web Server Intel Xeon processor (Dual 2.93 GHz) 4 GB or more of RAM 40 GB system drive + 20GB drive Job Server Intel Xeon processor (Dual 2.93 GHz) 8 GB or more of RAM 40 GB system drive + 20GB drive Business Objects Server (optional) Intel Xeon processors (Dual 2.93 GHz) 16 GB or more of RAM 40 GB drive + 45 GB drive (SAN storage supported for file store) Administrative Tools Server The Administrative tools can reside on the Web Server or Job Server but it can also reside on a separate server machine or on a workstation that has access to the database system. Intel Xeon processor (Dual/2.93 GHz) (for server OS) 4 GB or more of RAM 20 GB of hard drive space
4 Tablet/iPhone Enterprise iphone App is compatible with SaaS Enterprise using the hardware listed below. Other versions of Enterprise, PE, and Audit are not compatible with the iphone app. iphone 4 mobile device and above Intake is compatible with SaaS Enterprise using the hardware listed below. Other versions of Enterprise, PE, and Audit are not compatible with Intake. Android tablets Android phones ipad 2 mobile device and above (32 bit & 64 bit devices) iphone 4 mobile device and above Discovery is compatible with SaaS Enterprise using the hardware listed below. Other versions of Enterprise, PE, and Audit are not compatible with Discovery. ipad 1 and above (32 bit & 64 bit devices)
5 Requirements Covered in this section are the software requirements for accessing Enterprise, as well as software requirements for Intake and Discovery. Client Machine runs browser that enables user to access application interface Web Server houses the Enterprise web application and supporting components Job Server houses the job server components Business Objects Server (optional) Web, Job, & Administrative Utilities Servers Version Operating System Windows 2008 R2 (64-bit) SP1 Internet Server Microsoft Internet Information Service(IIS) for 7.5 Database Client Windows Server Microsoft Internet Information Service (IIS) Manager 6.0 Oracle Enterprise Edition 11g R2 Client (64-bit) Oracle Enterprise Edition 11g R1 Client (32-bit) Access Database Engine 2010** Net Components Microsoft.Net Framework Microsoft ADOMD.Net** 8.0 Microsoft ASP.Net MVC Microsoft ASP.Net MVC Other Components Microsoft ASP.Net MVC 5.0* 5.0*** SAP Crystal Reports Runtime Engine for.net Framework 4.0 SAP Business Objects BI 4.1 Client Tools SP SAP Business Objects BI bit SDK SP5**** * IIS must be configured to work with ASP.NET applications ** Not required for locally-hosted environments *** Microsoft ASP.NET MVC 5.0 is supported and separate installation is not required on Web Server, Job Server, Tool Server and SDIA server. ****Only required for Business Intelligence implementations
6 Client Machine Operating System Browsers* Other Components Windows Microsoft Internet Explorer Mozilla Firefox Safari Version(s) Windows 7 (64-bit) Windows 8 (64-bit) 9.0 (64-bit) 10.0 (32-bit)** 10.0 (64-bit) 11.0 (64-bit) Version 39 and above Version and above Adobe Reader 9.0, 10.0, 11.0 JVM (Java Client) (latest version as of 2/3/2012) 1.7.0_51 Silverlight** (minimum) Microsoft Office (Word/Excel) 2007, 2010, 2013 Microsoft.Net Framework***** 3.5 SP1, 4.0, * Refer to Browser Support Details section below. ** Note that 10.0 (32-bit) has not been tested; however, we do not anticipate any issues. *** Silverlight has been tested. Browser Support Details Enterprise Direct URL The following browsers can be used when accessing Enterprise directly via url: IE 9, IE 10, IE 11 Firefox Safari Note: With the release of Enterprise 15.1, IE 8 is no longer a supported browser. Enterprise Direct URL Admin System administrators accessing Enterprise Admin directly via url should use IE 9, IE 10, or IE 11.
7 Business Objects Server* Version Operating System Windows Server 2008 R2 (64-bit) SP1 Internet Server Apache Tomcat Business Objects BOXi 4.1 SP Database Client Oracle Enterprise Edition 11g R2 Client Other Components Java 1.7 * Only required for Business Intelligence implementation. Tablet Intake App Operating System Version Apple ios 7.x, 8.x Android platform and above Enterprise Version Enterprise 15 Tablet Discovery Version Operating System Apple ios 7.x, 8.x Enterprise Version Enterprise 15
8 Marsh ClearSight LLC ("Marsh ClearSight") is one of the Marsh & McLennan Companies, together with Marsh, Guy Carpenter, Mercer, and Oliver Wyman. This document and any recommendations, analysis, or advice provided by Marsh ClearSight (collectively, the "Marsh ClearSight Analysis") are intended solely for the entity identified as the recipient herein ("you"). This document contains proprietary, confidential information of Marsh ClearSight and may not be shared with any third party, including other insurance producers, without Marsh ClearSight s prior written consent. Any statements concerning actuarial, tax, accounting, or legal matters are based solely on our experience as insurance brokers and risk consultants and are not to be relied upon as actuarial, accounting, tax, or legal advice, for which you should consult your own professional advisers. Any modeling, analytics, or projections are subject to inherent uncertainty, and the Marsh ClearSight Analysis could be materially affected if any underlying assumptions, conditions, information, or factors are inaccurate or incomplete or should change. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Except as may be set forth in an agreement between you and Marsh ClearSight, Marsh ClearSight shall have no obligation to update the Marsh ClearSight Analysis and shall have no liability to you or any other party with regard to the Marsh ClearSight Analysis or to any services provided by a third party to you or Marsh ClearSight. Marsh ClearSight makes no representation or warranty concerning the application of policy wordings or the financial condition or solvency of insurers or reinsurers. Marsh ClearSight makes no assurances regarding the availability, cost, or terms of insurance coverage Marsh ClearSight LLC. All rights reserved. Visit us at Bing, Excel, Internet Explorer, Access Database Engine, Microsoft ADOMD.Net, Microsoft ASP.Net, Microsoft.NET Framework, Microsoft Internet Information Server (IIS), Microsoft Internet Information Manager, Microsoft Office, Silverlight, SQL Server, Visual Basic, Windows 7, Windows Vista, Windows XP, and Word are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe Reader is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries. Safari, ipad, iphone and Apple ios are trademarks or registered trademarks of Apple Inc., in the U.S. and other countries. Android, Chrome, and Nexus 7 are trademarks or registered trademarks of Google Inc., in the U.S. and other countries. Oracle and Java are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. SAP BusinessObjects Web Intelligence, and SAP Crystal Reports Runtime Engine are either trademarks or registered trademarks of SAP AG in Germany and in several other countries. Wi-Fi is a registered trademark of Wi-Fi Alliance. Intel and Xeon are trademarks or registered trademarks of Intel Corporations in the U.S. and/or other countries. Apache Tomcat is either a trademark or registered trademark of the Apache Foundation in the United States and/or other countries. Galaxy Tab is a trademark of Samsung Electronics Co., Ltd. Rather than list the names and entities that own the trademarks at every instance, the publisher states that it is using the names only for editorial purposes, and to the benefit of the trademark owner, with no intention of infringing upon that trademark.
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