In order to get the most out of your Bert Rodgers courses, it is important to ensure that your computer meets some minimum system requirements.

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1 System Requirements In order to get the most out of your Bert Rodgers courses, it is important to ensure that your computer meets some minimum system requirements. Please select your preferred or current browser from the list below to complete your system updates. Internet Explorer Google Chrome Mozilla Firefox Opera ipad AOL USERS: Please follow the link below for special instructions: AOL

2 Internet Explorer You have selected Internet Explorer as your Browser of choice. If this is incorrect: Return to Browser List System Checklist Use the following checklist to ensure your system is up-to-date: 1. Updated Browser Version Internet Explorer 9*, Internet Explorer 7 or 8. Internet Explorer 9 is required for our 14-hour License Renewal Course, where Internet Explorer 7 or 8 will work for our other courses. To download the correct version of Internet Explorer, see our section on Browser Versions 2. Add-ons Java, Flash Player, Adobe PDF Reader, and Windows Media Player. These add-ons are needed to run our course content. To download or to check if you already have these add-ons, see our Add-ons section. 3. Pop-up Blockers OFF Allow for pop-ups. If pop-up blockers are not turned off, the browser will prevent you form accessing course content; here s how to turn off your pop-up blocker. After you have checked these items, your system will be able to support our online courses. If you have any questions or concerns, please call Thank you for choosing Bert Rodgers! *Please note: Our 14-hour License Renewal Course features E-grading, a program only compatible with Internet Explorer 9; This version of Internet Explorer requires Windows Vista, Windows 7, or Windows 8 Operating system, and will not work with Windows XP. Due to this issue, we offer this course in a correspondence format. For questions about our 14-hour course, please call

3 Browser Versions If you plan to take the online version of our 14-hour course, you need to have the latest version of Internet Explorer: Download the 32-bit version of Internet Explorer 9 here. Our other courses will run on Internet Explorer 7 and 8: To download the 32-bit Internet Explorer 8, click here. Follow the download instructions to install your updated version of Internet Explorer. Return to Checklist

4 Add-ons In order to access the full scope of Bert Rodgers course content, you ll need to make sure you have Java, Flash, Adobe PDF Reader, and Windows Media Player (which comes pre-installed on your computer). Follow the links to check your system for installed versions of these programs and to download if needed: Do I have Java? - check for Java and/or download the latest version. Do I have Flash? check for Flash and/or download the latest version. Do I have Adobe PDF Reader? check for PDF Reader. If you don t: o Download Adobe PDF Reader Return to Checklist

5 Pop-up Blockers Pop-up blockers prevent sites from opening smaller windows that generally contain advertisements. Our site uses the pop-up feature to access content such as our interactive course-text books and exams. It is important that you turn off the pop-up blockers in your browser. Neglecting to do so will prevent you from accessing your courses. To turn off pop-up blockers in Internet Explorer 9, click here. To turn off pop-up blockers in Internet Explorer 7 & 8, click here.

6 Turning Off Pop-up Blockers in Internet Explorer 9 Step 1: After opening the browser window, select the Tools button, then click Internet options. Next step

7 Step 2: On the Privacy tab, select or clear the Turn on Pop-up Blocker check box, then click OK. Return to Checklist

8 Turning off Pop-up Blockers in Internet Explorer 7 & 8 Step 1: With the browser open, click the Tools button, then click Internet Options. Next step

9 Step 2: Select the Privacy Tab and uncheck the box that reads Turn on Pop-up Blocker ; Click OK. Return to Checklist

10 Google Chrome You have selected Google Chrome as your Browser of choice. If this is incorrect: Return to Browser List If you do not have Google Chrome, but would like to download it, click here for the latest version. System Checklist Use the following checklist to ensure your system is up-to-date: 1. Add-ons Java, Flash Player, Adobe PDF Reader, and Windows Media Player. These add-ons are needed to run our course content. To download or to check if you already have these add-ons, see our Add-ons section. 2. Pop-up Blockers OFF Allow for pop-ups. If pop-up blockers are not turned off, the browser will prevent you form accessing course content; here s how to turn off your pop-up blocker. After you have checked these items, your system will be able to support our online courses. If you have any questions or concerns, please call Thank you for choosing Bert Rodgers!

11 Add-ons In order to access the full scope of Bert Rodgers course content, you ll need to make sure you have Java, Flash, Adobe PDF Reader, and Windows Media Player (which comes pre-installed on your computer). Follow the links to check your system for installed versions of these programs and to download if needed: Do I have Java? - check for Java and/or download the latest version. Do I have Flash? check for Flash and/or download the latest version. Do I have Adobe PDF Reader? check for PDF Reader. If you don t have it: o Download Adobe PDF Reader Return to Checklist

12 Pop-up Blockers Pop-up blockers prevent sites from opening smaller windows that generally contain advertisements. Our site uses the pop-up feature to access content such as our interactive course-text books and exams. It is important that you turn off the pop-up blockers in your browser. Neglecting to do so will prevent you from accessing your courses. Turning off Pop-up Blockers in Google Chrome Step 1: After opening the browser, click the the search bar. button, located on the right side of Next step

13 Step 2: Select Settings from the drop-down menu. Next step

14 Step 3: In the Settings screen, scroll down to the bottom and click Show advanced settings Next step

15 Step 4: Scroll down until you see Privacy; click the Content Settings button. Next step

16 Step 5: Scroll down to the Pop-ups section, and click Allow all sites to show popups; then click the Done button at the bottom of the screen. Your Pop-up blockers are now off, and you will be able to access our course material. Return to Checklist

17 Mozilla Firefox You have selected Firefox as your Browser of choice. If this is incorrect: Return to Browser List If you do not have Firefox, but would like to download it, click here for the latest version. System Checklist Use the following checklist to ensure your system is up-to-date: 1. Add-ons Java, Flash Player, Adobe PDF Reader, and Windows Media Player. These add-ons are needed to run our course content. To download or to check if you already have these add-ons, see our Add-ons section. 2. Pop-up Blockers OFF Allow for pop-ups. If pop-up blockers are not turned off, the browser will prevent you form accessing course content; here s how to turn off your pop-up blocker. After you have checked these items, your system will be able to support our online courses. If you have any questions or concerns, please call Thank you for choosing Bert Rodgers!

18 Add-ons In order to access the full scope of Bert Rodgers course content, you ll need to make sure you have Java, Flash, Adobe PDF Reader, and Windows Media Player (which comes pre-installed on your computer). Follow the links to check your system for installed versions of these programs and to download if needed: Do I have Java? - check for Java and/or download the latest version. Do I have Flash? check for Flash and/or download the latest version. Do I have Adobe PDF Reader? check for PDF Reader. If you don t: o Download Adobe PDF Reader Return to Checklist

19 Pop-up Blockers Pop-up blockers prevent sites from opening smaller windows that generally contain advertisements. Our site uses the pop-up feature to access content such as our interactive course-text books and exams. It is important that you turn off the pop-up blockers in your browser. Neglecting to do so will prevent you from accessing your courses. Turning off Pop-up Blockers in Firefox Step 1: With the browser window open, click the Tools button, then click Options. Next step

20 Step 2: Under the Content tab, uncheck the box that reads Block pop-up windows, then click OK. Your Pop-up blockers are now off, and you will be able to access our course material. Return to Checklist

21 Opera You have selected Opera as your Browser of choice. If this is incorrect: Return to Browser List If you do not have Opera, but would like to download it, click here for the latest version. System Checklist Use the following checklist to ensure your system is up-to-date: 1. Add-ons Java, Flash Player, Adobe PDF Reader, and Windows Media Player. These add-ons are needed to run our course content. To download or to check if you already have these add-ons, see our Add-ons section. 2. Pop-up Blockers OFF Allow for pop-ups. If pop-up blockers are not turned off, the browser will prevent you form accessing course content; here s how to turn off your pop-up blocker. After you have checked these five items, your system will be able to support our online courses. If you have any questions or concerns, please call Thank you for choosing Bert Rodgers!

22 Add-ons In order to access the full scope of Bert Rodgers course content, you ll need to make sure you have Java, Flash, Adobe PDF Reader, and Windows Media Player (which comes pre-installed on your computer). Follow the links to check your system for installed versions of these programs and to download if needed: Do I have Java? - check for Java and/or download the latest version. Do I have Flash? check for Flash and/or download the latest version. Do I have Adobe PDF Reader? check for PDF Reader. If you don t: o Download Adobe PDF Reader Return to Checklist

23 Pop-up Blockers Pop-up blockers prevent sites from opening smaller windows that generally contain advertisements. Our site uses the pop-up feature to access content such as our interactive course-text books and exams. It is important that you turn off the pop-up blockers in your browser. Neglecting to do so will prevent you from accessing your courses. Turning off Pop-up Blockers in Opera Step 1: With the browser open, click the Opera button; click Settings, then Preferences. Next step

24 Step 2: Under the General tab, locate the drop down bar in the Pop-ups section; press the down arrow, then select Open all pop-ups. Click OK to close the window. Your Pop-up blockers are now off, and you will be able to access our course material. Return to Checklist

25 AOL You have selected the special instructions for AOL users. If you are not an AOL user, click here to return to the browser list. AOL User Instructions While we recommend using a browser other than the default AOL browser, you will still need to disable AOL s Pop-up and spam blockers in order to access Bert Rodgers courses and notifications. 1. For instructions on turning off AOL pop-up blocker, click here. 2. For instructions on turning off AOL spam blocker, click here. 3. Once you have completed these steps, minimize AOL to access your desktop, and launch one of our recommended browsers: For important browser instructions, select your preferred browser from the list below: Internet Explorer Google Chrome Mozilla Firefox Opera

26 Pop-up Blockers Pop-up blockers prevent sites from opening smaller windows that generally contain advertisements. Our site uses the pop-up feature to access content such as our interactive course-text books and exams. It is important that you turn off the pop-up blockers on the AOL desktop. Neglecting to do so will prevent you from accessing your courses. Turning Off Pop-up Blockers on the AOL Desktop Step 1: After signing in to your AOL account, navigate to any webpage. Step 2: Click Blocking Pop-ups, located at the bottom-right corner of the screen, then click Set Pop-up Control Preferences. Step 3: In the Pop-up Control Settings window, uncheck the box labeled Supress pop-ups from Web sites I visit using AOL software. Step 4: Click Save. Return to Checklist

27 Spam Blockers AOL comes with a built-in spam blocker that may prevent you from receiving messages from Bert Rodgers. This can be corrected by marking our s: Step 1: With your AOL open, click the Spam folder in the My Mail Folders column on the left-hand side of the screen. Step 2: Locate s sent from Imsnotifcation.com and bertrodgers.com; highlight these s, then click the This is not Spam button. Return to Checklist

28 Safari for ipad You have selected Safari for ipad as your Browser of choice. If this is incorrect: Return to Browser List Pop-up Blockers Pop-up blockers prevent sites from opening smaller windows that generally contain advertisements. Our site uses the pop-up feature to access content such as our interactive course-text books and exams. It is important that you turn off the pop-up blockers in your browser. Neglecting to do so will prevent you from accessing your courses. Turning Off Pop-up Blockers on Your ipad Step 1: From the home screen, select your Settings menu. Next step

29 Step 2: Tap the Safari tab on the left-had side of the screen to open the browser settings menu. Next step

30 Step 3: Under the Security section, slide the Block Pop-ups switch to the OFF position. Press the button to return to the Home screen. You should now be able to access your Bert Rodgers ipad courses. If you have any questions or concerns, please call Thank you for choosing Bert Rodgers!

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