Bachelor of Science in Nursing

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1 Bachelor of Sciece i Nurig Cotact Pero: Sue Odom Program Accreditatio: Commiio o Collegiate Nurig Educatio Program Miio: Coitet with the miio tatemet of Clayto State Uiverity, the School of Nurig i committed to providig compreheive urig educatio to reidet from a divere rage of ethic, ocioecoomic, experietial, ad geographical backgroud. The followig eetial coideratio iform ad guide the program offered by the School of Nurig: icreaigly complex global cotext of cotemporary life; promotig commuity- baed, experietial learig; cotiuou educatio ad growth; promotig health ad huma developmet of the global commuity i traitio; providig high quality educatioal ervice for the developmet of competet, carig, ad committed profeioal ure; developig program which icorporate iovative health care ad educatioal techologie. maitaiig tadard of profeioal urig practice that recogize ad value the ocial, ecoomic, ethic ad cultural diverity of idividual a cetral to the promotio of health ad huma developmet. promotig collaborative, iterdicipliary practice model. It i the faculty miio to ue thoe reource that will promote lifelog learig ad ehace the acquiitio of kill i moder techology. Matery of critical thikig kill, compreheive care, theory- baed practice, reearch, ad commuicatio i uccefully accomplihed by itegratig theory, cliical practice, ad advaced techologie. The curriculum facilitate the traitio of tudet ito profeioal urig role i a multifaceted ad multicultural health care eviromet. Outcome 1. Outcome 2. Outcome 3. Outcome 4. Outcome 5. Outcome 6. Learig Outcome Demotrate huma carig a a key philoophical bai for the practice of urig. Utilize effective commuicatio kill to promote therapeutic ure- cliet iteractio ad good collegial relatiohip. Egage i critical thikig by uig creative problem olvig ad makig appropriate iferece, baed o evidece derived from cliical practice. Demotrate cliet care that reflect the coideratio of ocioecoomic, political, legal, ethical ad huma diverity variable i the chagig health care eviromet. Demotrate competece i utilizig iformatio techology reource to advace profeioal practice. Collaborate with health care provider from other diciplie to improve cliet outcome. 1

2 Outcome 7. Outcome 8. Outcome 9. Utilize urig therapeutic baed o a ythei of critical thikig trategie ad a theoretical kowledge bae i urig to provide competet profeioal care ad maximize healthy outcome. Demotrate commitmet to ogoig profeioal developmet a a life- log learer. Apply elected theoretical framework to urig practice i divere ettig Key Elemet SYSTEMATIC EVALUATION PLAN Repoible Pero Aalyi Fidig / Recommedatio Stadard I. Program Quality: Miio ad Goverace The miio, goal, ad expected outcome of the program are cogruet with thoe of the paret ititutio, reflect profeioal urig tadard ad guidelie, ad coider the eed ad expectatio of the commuity of iteret all i the puruit of the cotiuig advacemet ad improvemet of the program. Policie of the paret ititutio ad urig program clearly upport the program miio, goal, ad expected outcome. The faculty ad tudet of the program are ivolved i the goverace of the program ad i the ogoig effort to improve program quality I. Program Quality: Miio ad Goverace I-A. The miio, goal, ad expected outcome of the program are writte, cogruet with thoe of the paret ititutio, ad coitet with profeioal urig tadard ad guidelie for the preparatio of urig profeioal. I-B. The miio, goal, ad expected outcome of the program are The chool miio, philoophy, ad goal/objective are coitet with thoe of CSU. The chool miio ad/or philoophy are coitet with Match cocept of philoophy with value ad cocept held i curret CSU miio. Review Faculty & Curriculum committee miute Match cocept with miio ad/or philoophy, AACN Curriculum committee Curriculum committee Every 4 year Every 4 year Our miio/philoophy are coitet with ad reflect expectatio of the commuity. 2

3 Key Elemet Repoible Pero Aalyi Fidig / Recommedatio reviewed periodically ad revied, a appropriate, to reflect profeioal tadard ad guidelie. AACN eetial of baccalaureate ad Mater urig educatio ad Georgia Board of Nurig Stadard The miio, goal, ad expected outcome of the program are reviewed ad updated. eetial of baccalaureate ad Mater urig educatio ad Georgia Board of Nurig Stadard Provide copie of urig tadard ad guidelie. Provide copie of report ubmitted to ad official correpodece received from accreditig ad regulatory agecie ice the lat accreditatio review. Provide iformatio o cope, breath, ad timig of evaluatio of miio, goal, ad expected outcome ad documetatio of review proce ad chage. Our miio/philoophy are coitet with ad reflect expectatio of the commuity. I-C. The miio, goal, ad expected outcome of the program are reviewed periodically ad revied, a appropriate, to reflect The miio, goal, ad expected outcome reflect demographic ad ititutioal characteritic. Compare demographic of commuity of iteret with miio, goal, ad expected outcome 3

4 Key Elemet the eed ad expectatio of the commuity of iteret. The commuity of iteret i decribed i the miio, goal ad expected outcome. Examie catalog, Web ite, ad other recruitmet material to ee if they reflect the commuity of iteret. Solicitatio of third party letter i repoe to CCNE accreditatio viit. Repoible Pero Aalyi Fidig / Recommedatio I-D. Role of faculty & tudet i goverace of program are clearly defied & eable meaigful participatio At leat 25% of fulltime faculty member & 50% of admiitrator of departmet participate i Uiverity elected or appoited committee. At leat oe tudet repreetative from each cohort i program participate i committee of departmet. - Review committee lit for all CSU faculty ad tudet appoitmet. - Review faculty bylaw, rule, ad regulatio. - Ae faculty & tudet committee miute for faculty actio committee fuctio a etablihed by bylaw committee 2003 Revied February bylaw to reflect chage (ee revied documet) I-E. Documet ad publicatio are accurate. Ay referece i promotioal material to the program offerig, outcome, Policie of urig program are coitet with policie of goverig orgaizatio or differece are jutified by urig - Review aual ummary report of committee for recommedatio or chage regardig policie committee Dea Publicatio accurately reflect 4

5 Key Elemet accreditatio/approval tatu, academic caledar, admiio policie, gradig policie, degree completio requiremet, tuitio, ad fee are accurate. program purpoe. - Review of catalog, tudet hadbook, ad CSU SHS web ite to eure policie are coitet - Provide copie of catalog, tudet hadbook, faculty hadbook, ad peroel maual. Repoible Pero Aalyi Fidig / Recommedatio miio, philoophy, & objective & chage are made i a timely fahio I-F. Policie of the paret ititutio ad the urig program are cogruet with ad upport the miio, goal, ad expected outcome of the program; thee policie are fair, equitable, publihed, ad are reviewed ad revied a eceary to reflect ogoig improvemet. Thee policie iclude, but are ot limited to, thoe relative to tudet recruitmet, admiio, Policie upport ad are cogruet with the program miio, goal, ad expected outcome; eable the recruitmet, admiio, ad retetio of qualified tudet; upport tudet performace, achievemet, ad progre Examie policie for cogruecy with CSU. Provide copie of curret affiliatio agreemet. Copie of major ititutioal ad urig uit report ad record for the pat three year, uch a miute of faculty meetig, trategic plaig documet ad aual report. Copie of policie ad example of applicatio. 5

6 Key Elemet Repoible Pero Aalyi Fidig / Recommedatio ad retetio. Provide copie of program advertiig directed at tudet. Stadard II. Program Quality: Ititutioal Commitmet ad Reource Stadard II. Program Quality: Ititutioal Commitmet ad Reource The paret ititutio demotrate ogoig commitmet ad upport. The ititutio make available reource to eable the program to achieve it miio, goal, ad expected outcome. The faculty, a a reource of the program, eable the achievemet of the miio, goal, ad expected outcome of the program Program Quality: Ititutioal Commitmet ad Reource II-A. II-A. The paret ititutio ad program provide ad upport a eviromet that ecourage faculty teachig, cholarhip, ervice, ad practice i keepig with the miio, goal, ad expected outcome of the program. There i a eviromet that allow the diverity of talet amog the urig faculty to demotrate recogitio of the fuctio of cholarhip through reachig, applicatio, itegratio, ad dicovery of kowledge (Boyer Model of Scholarhip). Review aual lit of faculty achievemet to determie that their cholarhip of teachig, applicatio, itegratio, ad dicovery of kowledge i appropriate ad i keepig with the uiverity miio. Dea of Nurig. Summary report provided to II-B. Fical ad phyical reource are ufficiet to eable the program to fulfill it miio, goal, ad The budget of the urig uit i comparable to the budget of other uit with imilar umber Review departmet budget, chool budget, budget plaig proce, trategic pla ad plaig proce. Dea of Nurig ad Dea School of Health How ofte? 6

7 Key Elemet expected outcome. Thee reource are reviewed, revied, ad improved a eeded of tudet ad requiremet for field uperviio. The urig uit receive a equitable ditributio of capital ad equipmet fud. Program chage, modificatio, ad ehacemet are approved/fuded equitably acro the uiverity. The urig uit ha appropriate claroom, laboratory ad office facilitie to upport the urig program. Office pace allocatio i comparable to that of other uit at the uiverity. Learig reource are appropriate to meet the etablihed goal of the urig uit ad the learig outcome of the Review committee meetig miute ad viual ipectio of phyical facilitie Review committee meetig miute, web ite, purchae requiitio Repoible Pero Sciece Summary report ubmitted to for review Dea of Nurig, Faculty, Reource ad Techology, ad Dea of Nurig with Reource ad Techology ad How ofte? 2002 How ofte? Aalyi 2003 Fidig / Recommedatio 7

8 Key Elemet curriculum. Learig reource iclude prit material, audio, video, lab upplie, ad web-baed material. Repoible Pero Aalyi Fidig / Recommedatio II-C. Academic upport ervice are ufficiet to eure quality ad are evaluated o a regular bai to meet program ad tudet eed. II-D. The chief ure admiitrator i academically ad experietially qualified ad i veted with the authority required to accomplih the miio, goal, ad expected outcome. The chief ure admiitrator provide effective leaderhip to the urig uit i achievig it miio, goal, ad expected outcome The Dea for Nurig will be a regitered ure i the State of Georgia with a eared doctorate i urig or a related field ad experiece i urig educatio ad admiitratio. The Dea of Nurig will be repoible for the day-to-day Review curriculum vitae of the Dea for Nurig ad academic tracript a eceary. Review job decriptio for Dea. Review aggregate evaluatio data to determie fit betwee job requiremet ad job performace. Review of fiacial report. Examie exitig ititutioal ad departmet coducted by Dea of Nurig ad Dea of School of Health Sciece. Summary to be ubmitted to coducted by How ofte? How ofte?

9 Key Elemet operatio of the urig program ad will fuctio collaboratively with the Dea of the School of Health Sciece ad other uiverity admiitrator withi the uiverity. policie regardig fiacial repoibility of admiitrator. Iterview faculty ad appropriate admiitrator Repoible Pero Dea of Nurig, Dea of School of Health Sciece, ad urig faculty. Summary to be ubmitted to Aalyi Fidig / Recommedatio II-E. Faculty member are academically ad experietially qualified ad ufficiet i umber to accomplih the miio, goal, ad expected outcome of the program.. All faculty member i urig hold a miimum of the mater degree i urig. Workload i equitable acro the faculty ad i coitet with the eed of the departmet ad the profeio. The miimum umber of faculty per tudet headcout a etablihed i the rule of the Georgia Board of Nurig are Faculty qualificatio record are updated aually a a part of the GA Board of Nurig report. Schedule of clae, faculty elfevaluatio, peer evaluatio. Aual report to GA Board of Nurig ad AACN documet umber ad ratio of faculty to tudet. Dea of Nurig Nurig Faculty Dea of Nurig Dea of Nurig 9

10 Key Elemet met icludig at leat 1 full-time faculty member for every 20 tudet erolled i urig coure ad 1 faculty member for every 10 tudet egaged i cliical practice (GA Board of Nurig). Repoible Pero Aalyi Fidig / Recommedatio II-F. The faculty role i teachig, cholarhip, ervice, ad practice are idetified clearly ad are cogruet with the miio, goal, ad expected outcome of the program Teachig aigmet reflect cliical expertie of faculty a well a related field expertie. Ue of faculty member outide the educatioally idetified area of expertie i jutified baed o pecialized preparatio or cotiuig educatio. Nure practitioer faculty i provided with opportuitie to meet practice requiremet to maitai certificatio. The GA Board of Nurig report reflect the educatioal ad experietial qualificatio of faculty a they relate to teachig aigmet. Report of faculty practice ad cotiuig educatio are reviewed alog with elfevaluatio Schedule for required Dea of Nurig, Nurig Faculty Dea of Nurig, Nurig Faculty 10

11 Key Elemet Repoible Pero Aalyi Fidig / Recommedatio At leat 25% of all coure are coordiated by faculty member who hold doctoral degree (SACS requiremet). urig coure are reviewed for achievemet of 25% of coure beig coordiated by faculty member who hold a doctoral degree. Dea of Nurig Cliical preceptor are orieted to the role. They meet the requiremet for preceptor etablihed by the Georgia Board of Nurig. Cliical preceptor electio proce i coitet with rule ad regulatio of the Georgia Board of Nurig. The cliical preceptor are ufficiet ad appropriate to meet Preceptor packet, otebook, preceptor evaluatio by tudet, preceptor evaluatio of the experiece kept i cetral locatio. Letter of agreemet are et to preceptor who practice i agecie with curret cliical cotract. of preceptor ad agecy are coducted. Dea of Nurig ad Cliical Faculty review preceptor eed, ad curret preceptor iformatio. Cliical faculty will provide aggregate data to the Dea of Nurig Dea of Nurig, Cliical Nurig Faculty 11

12 Key Elemet the objective for coure ad program outcome. Repoible Pero Aalyi Fidig / Recommedatio 2001II-F Documet ad publicatio accurately reflect reource available to the program. All iformatio about the program iteded to iform the geeral public, propective tudet, employer, ad other itereted partie are curret, accurate, clear, ad coitet reflectig the reource available to the program. Review of catalog, applicatio, web ite ad ay additioal material icludig hadbook ad fact heet. Dea of Nurig, Nurig faculty ad Every 2 year Every 2 year STANDARD III. PROGRAM QUALITY: CURRICULUM AND TEACHING-LEARNING PRACTICES The curriculum i developed i accordace with the miio, goal, ad expected outcome of the program ad reflect profeioal urig tadard ad guidelie ad the eed ad expectatio of the commuity of iteret. There i cogruece betwee teachiglearig experiece ad expected outcome. The eviromet for teachig, learig ad evaluatio of tudet performace foter achievemet of the expected outcome. III. PROGRAM QUALITY: CURRICULUM AND TEACHING-LEARNING PRACTICES III-A. The curriculum i developed, implemeted, ad revied to reflect clear Develop curriculum that cotai eetial cotet which will eable tudet to practice a profeioal Compare coure outlie/tet blueprit to AACN Eetial ad NCLEX RN Examiatio tet pla, ANA Scope ad Curriculum Every 4 year Every 4 year

13 Key Elemet tatemet of expected tudet learig outcome that are coitet with profeioal urig tadard ad guidelie ad cogruet with the program miio, goal, ad expected outcome. ure. Create a eviromet coducive to learig. Stadard of Practice ad Natioal Coucil of State Board of Nurig Role Delieatio Study. Review NCLEX pa rate to atioal average Repoible Pero Aalyi Fidig / Recommedatio III-B. The curriculum i developed, implemeted, ad revied to reflect profeioal urig tadard ad guidelie. Thee tadard ad guidelie are clearly evidet withi the curriculum tructure ad expected learig outcome. Coure/uit/level outcome are coitet with the role for which the program i preparig it graduate. Core requiremet provide the foudatio for urig curriculum. Compare urig core requiremet with uiverity core requiremet. Revie a eeded. Curriculum Every 4 year Every 4 year 1. The 13

14 Key Elemet baccalaureate curriculum icorporate kowledge ad kill idetified i The Eetial of Baccalaureate Educatio for Profeioal Nurig Practice (AACN, 1998). 2. The mater curriculum icorporate kowledge ad kill idetified i The Eetial of Mater Educatio for Advaced Practice Nurig (AACN, 1996). Ay pecialty tadard adopted for the mater program are icorporated ito the curriculum. Repoible Pero Aalyi Fidig / Recommedatio III-C. The curriculum i logically tructured to Learig activitie are tructured i Studet evaluatio of coure, coure Iformatio techology Every emeter Every emeter 14

15 Key Elemet meet expected program outcome. 1. The baccalaureate curriculum build upo a foudatio of the art, ciece, ad humaitie. 2. The mater' curriculum build o the baccalaureate level foudatio uch a way a to aure that tudet achieve learig outcome ad are provided with adequate reource for iteractio with faculty ad other tudet yllabi, review of web ite, CID Faculty Coure Form ERI reult Repoible Pero committee Coure coordiator Curriculum Aalyi Fidig / Recommedatio III-D. Curriculum ad teachig-learig practice are evaluated at regularly cheduled iterval to foter ogoig improvemet III-E. The didactic ad cliical teachiglearig practice ad Curriculum ad teachig-learig practice foter ogoig improvemet. Review Curriculum cotet ad teachiglearig practice Studet ucce i coure ERI reult Reearch tudy reult related to predictor of ucce Faculty member ad curriculum committee A & P Curriculum Faculty Tak Force Every 2 year Every 2 year

16 Key Elemet learig eviromet upport the achievemet of tudet learig outcome. Repoible Pero Aalyi Fidig / Recommedatio III-F. The curriculum ad teachig-learig practice coider the eed ad expectatio of the idetified commuity of iteret. Cliical facilitie are utilized appropriately to achieve the outcome of the program ad coure objective Agecie, tudet evaluatio, agecy cotract Cliical coordiator, Dea Every three year Every three year III-F. Curriculum i equetially ad logically orgaized to facilitate tudet achievemet of expected reult. Curriculum icorporate cotet ad learig experiece eetial to practice i profeioal urig The curriculum prepare graduate for profeioal practice. Rate of ucce o NCLEX i 80% or above. Reult of graduate urvey ad employer urvey. Dea ad Curriculum Sytematic III-G. Academic policie related to tudet are fair, equitable, publihed ad are reviewed & revied a Studet policie of the urig uit are cogruet with thoe of the goverig orgaizatio, publicly Studet Hadbook of the Departmet of Nurig ad CSU. Uiverity Catalog, coure yllabi, miute Studet ad Commuity Relatio,

17 Key Elemet eceary to reflect ogoig improvemet. III-H. Academic policie are jutifiable. Academic policie relate to ad upport the miio, philoophy ad goal/objective of the program ad ititutio. acceible, ad odicrimiatory; differece are jutified by urig uit purpoe Policie of the Departmet of Nurig are coitet with policie of the goverig orgaizatio or differece are jutified by urig uit policie SYSTEMATIC EVALUATION PLAN of Admiio ad Progreio. Review of Catalog, Studet Hadbook, Miute, CSU Web ite for material ditributed i that maer. Repoible Pero Dea ad Dea Studet ad Commuity Relatio, Dea ad Dea Stadard IV. Program Effectivee: Studet Performace ad Faculty Accomplihmet Aalyi Fidig / Recommedatio The program i effective i fulfillig it miio, goal, ad expected outcome. Actual tudet learig outcome are coitet with the miio, goal, ad expected outcome of the program. Alumi atifactio ad the accomplihmet of graduate of the program attet to the effectivee of the program. Actual faculty outcome are coitet with the miio, goal, ad expected outcome of the program. Data o program effectivee are ued to foter ogoig improvemet. IV Program Effectivee: Studet Performace ad Faculty Accomplihmet IV-A. Studet performace i evaluated by the faculty ad reflect achievemet of expected outcome. Faculty ad tudet evaluate tudet cliical performace (formative ad ummative). Goal for cliical improvemet are idetified by a Review of Cliical form Portfolio reviewed for idividual ad aggregate data. Writig aemet ad remediatio data committee Dea ad aociate dea Role Every 3 year

18 Key Elemet policie ad procedure are defied ad coitetly applied. tudet i cojuctio with faculty. Mater tudet are eligible to it for certificatio exam i either admiitratio or educatio Review of Catalog, Studet Hadbook, Miute, CSU Web ite for material ditributed i that maer. Example of coure that prepare Mater tudet for certificatio. Repoible Pero Traitio Coure Nurig 4502 faculty with review ad approval by faculty a idicated. Aalyi Fidig / Recommedatio Commuicatio Critical Thikig Patter of Employmet Graduatio rate NCLEX pa rate Program atifactio Profeioal developmet Policie of the Departmet of Nurig are coitet with thoe of CSU pecifically related to gradig cale, co-requiite coure, ad dimial. IV-B. Survey ad other data ource are ued to collect iformatio Data collected i ufficiet to upport ad improve the Review graduatio ad employer urvey; review Board of committee, Dea SHC Every 3 year

19 Key Elemet about tudet, alumi, ad employer atifactio ad demotrated achievemet of graduate. Studet outcome data iclude, but are ot limited to, graduatio rate, NCLEX-RN pa rate, certificatio examiatio pa rate, ad job placemet rate, a appropriate IV-C. Program outcome data are aalyzed to provide evidece of program effectivee ad are ued to foter ogoig program improvemet program. Nurig data regardig NCLEX performace; Review graduatio rate Studet portfolio aalyi. Review certificatio ad job rate. Idetify how NCSBN i ued to guide curriculum chage. Repoible Pero Dea of Nurig Nurig Faculty Aalyi Fidig / Recommedatio Fidig: Data from tudet performace o NCLEX, Bechmark I urvey, & tudet portfolio aalyi provide trog & covicig evidece of program effectivee. Alumae & employer urvey retur rate i poor ad data collected i of quetioable value. IV-D. Faculty outcome demotrate achievemet of the program miio, goal, ad expected outcome, ad ehace program quality ad All faculty member i urig hold a miimum of the mater degree i urig. Teachig aigmet reflect Faculty qualificatio record are updated aually a part of the Board of Nurig report. Thee record reflect the educatio ad experietial Every 3 year 2001 Recommedatio: Cotiue moitorig NCLEX performace, & EBI aalyi. Add qualitative 19

20 Key Elemet effectivee. cliical expertie of faculty a well a related field expertie. Ue of faculty member outide the educatioally idetified area of expertie i jutified baed o pecialized preparatio or cotiuig educatio (p.4) Workload i equitable acro the faculty ad i coitet with the eed of the departmet ad the profeio. Nure practitioer faculty i provided with opportuitie to meet practice requiremet to maitai certificatio. At leat 25% of all coure are coordiated by doctorally prepared faculty member (SACS requiremet) The miimum umber of faculty qualificatio of faculty a they relate to teachig aigmet. Schedule of clae, faculty elf evaluatio, peer evaluatio. Report of faculty practice ad cotiuig educatio are reviewed alog with the elfevaluatio. Schedule for required urig coure are reviewed for achievemet of thee outcome. Aual report to Board of Nurig, AACN, ad NLN (CCNE) documet umber ad ratio of faculty to tudet. Repoible Pero Aalyi Fidig / Recommedatio quetio to EBI exit urvey. Ivetigate GBON help i trackig employmet rate & focu group of graduate ad employer. Revie method of aeig 20

21 Key Elemet per tudet headcout a etablihed i the rule of the Georgia Board of Nurig are met icludig at leat 1 full-time faculty member for every 20 tudet erolled i urig coure ad 1 faculty member for every 10 tudet egaged i cliical practice. (Georgia Board of Nurig) Cliical preceptor are orieted to the role. They meet the requiremet for preceptor etablihed by the Georgia Board of Nurig Cliical preceptor electio proce i coitet with rule ad regulatio of the Georgia Board of Nurig. The cliical preceptor are ufficiet ad Review faculty recruitmet ad retetio report. Examie teachig load policy ad practice. Preceptor packet, otebook kept i cetral locatio, preceptor evaluatio by tudet, preceptor evaluatio of the experiece. Review umber of faculty erolled i doctoral tudie Repoible Pero Aalyi Fidig / Recommedatio 21

22 Key Elemet appropriate to meet the objective for the coure ad program outcome The academic eviromet provided for cotiuig educatio of o-doctorally prepared faculty, icludig releae time or educatioal leave to purue advaced degree. At leat 95% of fulltime faculty member `meet the departmetally etablihed criteria for full-time faculty i a baccalaureate degree program. Documetatio of a performace improvemet pla exit i ay cae where the criteria are ot met. Faculty achievemet will reflect the cholarhip of teachig, applicatio, Review of aggregate data related to aual faculty evaluatio. Review of aggregate date related to ay performace improvemet pla. Review of aual lit of faculty achievemet. Review of catalog, applicatio, web ite ad ay additioal material icludig hadbook ad fact heet. Review coure evaluatio Repoible Pero Dea Dea Aalyi Fidig / Recommedatio 22

23 Key Elemet itegratio, ad dicovery of kowledge a i appropriate ad i keepig with the miio of CSU Repoible Pero Aalyi Fidig / Recommedatio Faculty achievemet will reflect the cholarhip of teachig, applicatio, itegratio, ad dicovery of kowledge a i appropriate ad i keepig with the miio of CCSU All iformatio about the program i reviewed ad revied if eceary. IV-E. The program ha etablihed policie ad procedure by which it defie ad review formal complait; aalye of aggregate data regardig formal complait are ued to foter ogoig program Complait about the program are addreed ad record of actio are available. Grievace are received by the aociate dea ad referred to the appropriate committee or idividual for reolutio. Record of actio are Dea, Coure Coordiator A eeded 23

24 Key Elemet improvemet. maitaied by the aociate dea Repoible Pero Dea Aalyi Fidig / Recommedatio IV-E. Curret documet & publicatio ditributed accurately reflect tudet performace & atifactio, a well a faculty accomplihmet. All iformatio about the program iteded to iform the geeral public, propective tudet employer, ad other itereted partie i curret, accurate, clear ad coitet. Review of Catalog, applicatio, web ite ad ay additioal material icludig hadbook ad fact heet. Dea, Dea /25/07 date reviio/bg 4/12/07 date reviio/bg 24

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