Masterplan Link. Technische Dokumentation. ASEKO GmbH. Version 1.0

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1 Technische Dokumentation ASEKO GmbH Version 1.0

2 1 Table of Contents 2 Einleitung... Fehler! Textmarke nicht definiert. 3 Technische Tickets... Fehler! Textmarke nicht definiert. 4 Steuerung der IP-TK-Systeme... Fehler! Textmarke nicht definiert. 4.1 Voice Ports User aus dem AD Nicht AD User... Fehler! Textmarke nicht definiert. 4.4 Gruppenfunktionen (soweit durch IP-TK-System unterstützt) Sammelanschlüsse... Fehler! Textmarke nicht definiert Chef/Sek... Fehler! Textmarke nicht definiert Team/Partner... Fehler! Textmarke nicht definiert. 4.5 Codewahlziele (Kurzwahllisten)... Fehler! Textmarke nicht definiert. 4.6 Netzinformationen... Fehler! Textmarke nicht definiert. 4.7 PIN Verwaltung Zusatzdienste UMS (Fax, Voice) Elektronisches Telefonbuch... Fehler! Textmarke nicht definiert. 5 Masterplan BI Suite by ASEKO GmbH Im Heidkampe 36, Hannover Telefon:

3 2 Introduction The Masterplan Link is responsible for the provisioning of the IP-PBX. It is linking the the IP- PBX with the interfaces of the Masterplan Modules. The integration in the Masterplan BI Suite optimizes the processes that are needed for managing, controlling and provisioning complex IP-PBX systems. It is possible to connect different IP-PBX system, for a parallel operation or to ensure a smooth migration. 3 Technical Tickets The actual technical tickets, which are generated to execute the orders, can be adjusted during the technical specification if needed. They are not part if this document. Within this document only the available functions are described. 2 by ASEKO GmbH Im Heidkampe 36, Hannover Telefon:

4 4 Operating the IP-PBX 4.1 Voice Ports The Masterplan Link can add, delete and configure different kinds of voice ports in the IP- PBX. An expansion of the supported voice ports is possible. 4.2 Subscribers from the Active Directory Adding, deleting and configuring subscribers from the Active Di 4.3 Other subscribers Subscribers that usually cannot be retrieved from the Active Directory, so called AC- Subscribers like e.g. conference rooms, can also be added, deleted and configured in the IP- PBX. 4.4 Groupfunction (if supported by the IP-PBX) Hunt Group Adding, deleting and configuring hunt groups Timetable The timetables for the hunt groups can be configured. The timetables define at which times the hunt group is activated Configuration Parameters Different kinds of parameters for the hunt group can be configured, i.e. distrubution time, forwarding time until overflow, postprocessing time, queue length, time in queue until overflow, queue overflow destination and escalation destination Executive Assistant Group Exectutive assitant groups with up to five executives and five assistants can be added, deleted and configured Call Pickup Group Call pickup groups can be added, deleted and configured. 4.5 Speeddial list Adding, deleting and editing of speeddial lists. For the display in the Masterplan Auftrgascenter names can be assigned to the lists. 3 by ASEKO GmbH Im Heidkampe 36, Hannover Telefon:

5 4.6 Network Information Adding, deleting and configuring network information. This includes IP-Ranges (IP addresses), phone number ranges, emergency call-back number, emergency handler and CAC values. 4.7 PIN Management The following PINs can be added, deleted and edited: PIN for Mobile User PIN for Business Call (Projectnumber) Private calls 4.8 Additional Services UMS (Fax, Voice) For the accesibility of additional services the LDAP interface of the respective UMS system is used. The UMS systems periodically retrieve data from a defined area in the LDAP and generate entries in their data base. 4.9 Electronic telephone directoy The Masterplan BI Suite has an integrated LDAP server for the maintanance of the electronic telephone directory. Available customer s data is enriched and provided for the following systems. The following interfaces are offered: LDAP (OpenLDAP) read/write Date base view In- and Export via CSV file. 4 by ASEKO GmbH Im Heidkampe 36, Hannover Telefon:

6 5 Masterplan BI Suite The Masterplan Link module of the Masterplan BI Suite for the integration and provisioning of different IP-PBX systems. 5 by ASEKO GmbH Im Heidkampe 36, Hannover Telefon:

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