Business Intelligence on the Cloud: Overview and Use Cases

Size: px
Start display at page:

Download "Business Intelligence on the Cloud: Overview and Use Cases"

Transcription

1 White Paper Busiess Itelligece o the Cloud: Overview ad Use Cases The use of Busiess Itelligece (BI) i the cloud is a game-chager, as it makes BI affordable ad easily available as compared to traditioal BI. It is expected that customers will slowly but surely migrate from ihouse BI to BI i the cloud. Cloud Computig was a big topic of discussio i the early part of 21 ad may vedors developed strategies ad solutios aroud Cloud BI i 211. Customers are expected to cotiue their shift to the cloud i 212, helped i part by big vedors eablig their traditioal BI solutios as a cloud offerig i a attempt to capture more of the mid-size market. Vedors are expected to further stregthe their cloud BI offerigs ad refie the migratio approach to promote better adoptio. This paper touches upo the drivers ad challeges related to Cloud BI, ad ca act as a source of iformatio related to leadig Cloud BI vedors. It also covers a few sample use cases ad recommeded solutios for each sceario.

2 About the Authors Lekha Meo With a Bachelor degree i Electroics Egieerig, Lekha is a Solutio Architect ad the Busiess Itelligece ad Performace Maagemet (BIPM) Lead for HiTech Idustry Solutio Uit s Domai group, Lekha has bee ivolved i ECM ad its developmet for the last 6 years with a overall experiece of 13 years i Software Desig, Developmet, Solutio Architectig ad Traiig. You ca reach her at Bhawa Rehai With a Masters i Techology IT, Bhawa is a Solutio Desiger ad a member of the Busiess Itelligece ad Performace Maagemet Ceter of Excellece for HiTech Idustry Solutio Uit s group, Bhawa has bee ivolved i desig ad developmet of may BI projects for several huge BI deploymets withi TCS. Her total experiece is 7.5 years. You ca reach her at 2

3 List of Abbreviatios BI BIPM Busiess Itelligece Busiess Itelligece ad Performace Maagemet Capex Capital expediture DBMS Database Maagemet System DW ETL IaaS IRR NPV Opex PaaS RoI SaaS SI SLA SMB Data Warehouse Extract, trasform ad load Ifrastructure-as-a-Service Iteral Rate of Retur Net Preset Value Operatioal expediture Platform-as-a-Service Retur o Ivestmet Software-as-a-Service Systems Itegrators Service Level Agreemet Small ad Medium Busiesses 3

4 Table of Cotets 1. Itroductio 5 2. Itroductio to Cloud BI 5 3. Busiess Itelligece o the Cloud: Drivers 6 4. BI o the Cloud: Cocers 6 5. Cloud BI optios 7 6. ROI for a cloud BI implemetatio 8 7. ROI METRICS 9 Fiacial RoI 9 No Fiacial RoI 9 8. Compariso of o-premise ad Cloud-based RoI 1 9. Cloud BI Product Ladscape Cloud BI Use Cases Coclusio 14 4

5 Itroductio Busiess Itelligece (BI) o the Cloud is a delivery model that is slowly catchig up ad a area that is beig actively watched by may. Although it is ot expected that customers will rapidly replace their opremise BI solutios i favor of Cloud BI optios, it is observed that there are a few, legitimate use cases where the Cloud BI model would be beeficial ad worth cosideratio. This paper touches upo the primary drivers for Cloud BI as well as the mai challeges ad cocers aroud it. It further delves o a Retur o Ivestmet (RoI) calculator desiged to aid a customer to calculate the log term savigs of movig to a cloud model as agaist a o-premise solutio. Fially the paper touches upo the Cloud BI product ladscape ad the leadig vedors i this space i the curret date, alog with a few use cases where the Cloud BI model could be cosidered. Itroductio to Cloud BI Cloud deploymet strategies are ofte categorized either as Ifrastructure-as-a-Service (IaaS), Platformas-a-Service (PaaS), or Software-as-a-Service (SaaS). IaaS typically provides maaged etworkig, servers, storage, platform virtualizatio, ad operatig system eviromets. PaaS builds o IaaS to further iclude maaged middleware, such as applicatio servers, database maagemet systems, data itegratio services, BI developmet services, etc. SaaS exteds this stack to also icorporate the applicatio layer. Web Based Iterface Software as a Service (SaaS) O Demad Applicatios Platform as a Services (PaaS) BI Applicatios BI Developmet Services Data Itegratio Services Database Maagemet Services Ifrastructure as a Service (IaaS) Logical Ifrastructure Physical Ifrastructure Figure 1: Cloud BI Models 5

6 I the curret sceario, the adoptio of cloud BI has bee observed i the followig categories: 1. Small ad Medium Busiesses (SMBs): Used as a horizotal BI tool to deliver stadaloe, iterally facig reportig ad aalysis applicatios, with a traditioal relatioal database (or data mart) as the primary source data system. 2. Large Eterprises: Used as a horizotal tool to provide a simple, distict, affordable IT sadbox where project experimetatio ad evaluatio ca occur far from a productio eviromet. 3. Systems Itegrators (Sis): Used as a applicatio framework or pre-built reportig ad aalysis template for assemblig customer-specific fuctioal or domai solutios more quickly. These cotai reusable compoets ad applicatio logic that ca be tailored to specific eeds. Busiess Itelligece o the Cloud: Drivers There are several operatioal ad fiacial factors that work i favor of Cloud Busiess Itelligece (BI), the key beig: Speed of Implemetatio ad Deploymet: Immediate availability of eviromet without ay depedece o the log periods associated with ifrastructure procuremet, applicatio deploymet, etc. drastically reduces the BI implemetatio time widow. Elasticity: Leverage the massive computig power available o the Web, scale up ad scale dow based o chagig requiremets. Focus o Core Stregth: Outsource ruig of BI apps to professioals ad focus o their core capabilities. Lower Total Cost of Owership: Covert some part of capital expediture (capex) to operatioal expediture (opex), cost-effective pricig models, pay per use model, etc. O-demad Availability: Support mobile ad remote users, Browser-based access to cotrol everythig from the cloud platform to database maagemet, from the data warehouse layer to the aalytics platform. BI O the Cloud: Cocers There are also may ihibitors which have resulted i a very slow adoptio rate to Cloud BI so far. A few commo ad leadig cocers are metioed here, alog with recommedatios o addressig the cocers: Data Security: Security cocers icludig cofidetiality, itegrity ad availability of the data cotiues as the top cocer for utilizig the Cloud. For some orgaizatios, the cocers over security may be a barrier that is impossible to overcome today. However, as more orgaizatios move 6

7 to the Cloud it is expected that the cocers will lesse. I may cases, the Cloud vedors provide a more secure eviromet tha what exists at customer sites. O premise Itegratio: Sudde movemet to cloud is ot feasible ad a phased approach is usually recommeded. There will be a co-existece model util the cloud BI market is more mature. Lack of cotrol: Tough to get Service Level Agreemets (SLAs) from cloud providers. Data cotrol ad data owership, reliability of service challeges are some of the mai reasos for cliet cocer. To mitigate this, orgaizatios should already have i place thorough IT goverace ad service delivery stadards ad models. Vedor Maturity: Too may cloud BI vedors, hostig providers with varyig offerigs, etc. makes it cofusig to choose the right vedor based o required eeds ad vedor capabilities. Performace: Limits to the size ad performace of data warehouses i the Cloud, sigificat latecy if BI applicatios exist i the Cloud but the data exists at a cliet site, especially whe processig ad returig large amouts of data. Pricig models: Lack of stadardized pricig models makes it difficult for customers to select the right oe Cloud BI Optios The followig optios list the basic models by which BI ca be deployed o the cloud: Public cloud-based IaaS for a BI system This optio ivolves subscribig to a IaaS vedor such as Savvis, Amazo, Rackspace or GoGrid ad a pay-as-you-use model o hardware ad systems software. Compaies ca the buy ad deploy their ow ETL, DBMS ad BI software o top of this. There may be some limitatios by the vedors o what it will maitai i terms of the BI/Data Warehouse (DW) ifrastructure. BI/DW Platform as a Service (PaaS) This optio ivolves deployig the BI/DW system o a public cloud or a exterally hosted BI/DW for buildig oe s ow cloud-based BI system. Sample product vedors i this area are AsterData MPP o Amazo EC2, IBM Cogos Express o Amazo EC2, Teradata Express o Amazo EC2 ad RightScale/ Taled/Vertica/Jaspersoft o Amazo EC2. Sample use cases where this optio ca be cosidered are BI systems for SMBs, Custom Aalytic applicatios, Eterprise BI systems, Data Miig, Prototypig, short-lived BI projects, etc. There are two optios of vedors here: a. Multi-vedor DW/BI PaaS: A example of a multi-vedor optio is the RightScale/ Taled/Vertica/Jaspersoft PaaS offerig o Amazo EC2. I this offerig, data itegratio is very much file based, such that oe ca upload files of data ad the there is some processig 7

8 of that data to load it ito the PaaS DW/BI database. Several sigle-vedor PaaS offerigs give oly fairly lightweight data itegratio oce data is uploaded ad ot full blow ETL with built-i data quality that might be used to i a data cetre. b. Sigle: A sigle vedor PaaS offerig would be GoodData, SAP Busiess Objects O-Demad, Birst, Idicee, PivotLik, etc. I this space there are vedors such as GoodData that provide pre-built itegratio with cloud-based data itegratio tools such as Iformatica cloud, SapLogic ad Boomi. Thus oe ca use these tools to itegrate data before passig the data sets to them. Aother alterative is to perform a major part of the data itegratio i-house before uploadig data files. Aalytics o the Cloud Vedors i this space iclude may relatively ew vedors (for example, Cloud9 Aalytics, Rossly Aalytics, Lixto) as well as traditioal maistream vedors, for example, SAS, IBM Cogos. These vedors provide pre-built solutios Public cloud or exterally hosted SaaS BI for operatioal reportig o cloud-based operatioal data This optio ivolves usig a cloud-based reportig system o operatioal data typically from a cloudbased trasactio processig system such as Salesforce.com. For example, SAP BusiessObjects CrystalReports.com for Salesforce. Private cloud-based BI system ruig iterally The largest private cloud-based BI system is IBM s iteral Blue Isight which is based o IBM System Z ad IBM Cogos 8 BI. IBM has also lauched the Smart Aalytics Cloud, a private cloud offerig for large eterprises based o the same techologies. ROI for a Cloud BI Implemetatio For a give use of moey i a eterprise, the RoI (retur o ivestmet) is how much profit or cost savig is realized. We eed to aalyze ad predict the RoI for ay implemetatio to uderstad if the implemetatio will be beeficial for the orgaizatio. Whe a orgaizatio plas to move to a Cloud BI solutio or a Hybrid solutio, they eed to compare the expected RoI of this solutio with the RoI of a pure o-premise implemetatio. (Hybrid solutio is where some compoets of the BI stack are moved to the cloud, keepig the rest o premise) This will help i makig the decisio o what compoets of BI should be moved to the cloud for the most beeficial sceario. 8

9 RoI Metrics Busiess Beefits ca be categorized as: Fiacial Beefits: Iclude impacts o the orgaizatio's budget ad fiaces, for example, cost reductios or reveue icreases No-fiacial Beefits: Iclude impacts o operatios or missio performace ad results, for example, improved customer satisfactio, better iformatio, shorter cycle-time. Fiacial RoI The followig three metrics are the key measures of the Fiacial RoI of a orgaizatio. Payback Period: The amout of time required for the beefits to pay back the cost of the project. This does ot take ito accout discouted cashflows. Net Preset Value (NPV): The value of future beefits restated i terms of today s moey. Iteral Rate of Retur (IRR): The beefits restated as a iterest rate. No Fiacial RoI These are the itagible beefits of a BI implemetatio. Some of the o-fiacial metrics ca be: Customer Satisfactio Idex (CSI) Ratigs by Idepedet agecies Better time utilizatio by busiess ad IT users Quality Data for Dowstream/Upstream applicatios Public relatios Risk avoidace Greater cofidece i the decisio makig process I the followig sectio we will focus o the calculatio of three Fiacial RoI metrics: To calculate the metrics, we first eed to list dow the cashflows of the orgaizatio. This icludes Cost ad Returs. Cost ad Returs are estimated for x years where x is the life of BI implemetatio i umber of years. Geerally the life spa where a BI implemetatio brigs beefit is: 3 to 5 years. 9

10 Cost The Cost for a BI implemetatio ca have two compoets: Capital Expese (Capex): For example, oe time hardware cost, software licese procuremet, software services cost for Implemetatio, etc. Operatioal Expese(Opex): For example, support services cost, Aual Maiteace Cotract for software, hardware Returs The beefits achieved from the BI implemetatio are of two types: Savigs: For example, time savig for data cosolidatio, time savig for data fixig. Reveue: For example, earigs due to marketig campaigs derived exclusively from the DW. Oce we kow the cashflows, the RoI metrics ca be calculated. The followig example shows the calculatio fore these metrics. Discout Rate 1 Cumulative value 1.1 Year Expected Cash Flow Iflow/Outflow Deomiator Discouted Cash Flow Value Year-1 Year-2 Year-3 Year-4 Year-5 Year-6 ($3,) $2, $2, $2, $2, $2, Outflow Iflow Iflow Iflow Iflow Iflow ($2,727.27) $1, $1,52.63 $1,366.3 $1, $1, Total $4,165.7 NPV (with discout rate - 1%) $4,165.7 IRR 6% Payback Period Payback Period is calculated as the time duratio whe total expeses (outflow) has bee compesated by the reveue eared (iflow) by the ew implemetatio I this example, expese 15 are recovered i 1 year (1) plus half year (1/2) = 1.5 years. Hece payback period = 1.5 years) Figure 2: RoI Calculatio Metrics Compariso of o-premise ad Cloud-based RoI Though the process for calculatig the RoI remais the same i o-premise ad cloud/hybrid implemetatios, the cost ad returs will vary. Here are some of the factors which will be differet. 1. Hardware cost: For cloud compoets, there will be o hardware cost required for productio servers. Orgaizatio may still have to buy developmet servers; this cost will have to be cosidered. Also, i a hybrid system, the cost of productio servers will be zero for compoets o cloud but for o-premise compoets it will remai the same. 1

11 2. Software Licese Cost: The licese cost will be differet for both the solutios. The cloud cost will be based o factors such as umber of users ad specific features required. This eeds to be cosidered separately. I a hybrid system, the cost of liceses will be cosidered separately for o-premise ad cloud compoets. 3. IT Services Cost: IT implemetatio skills required for cloud-based applicatios may be differet, hece effort ca be differet 4. Support cost: I cloud-based solutio, primary support of applicatio will be provided by the cloud vedor. This cost will ot be required i cloud applicatio. 5. Upgrade: Geerally withi a spa of BI implemetatio (typically 3 to 5 years), there will be at least oe software upgrade required. This cost will come as Opex i a o-premise solutio, but will ot be required i cloud solutio as this is hadled by cloud vedor. Based o the above differeces, the RoI metrics ca be calculated for cloud ad o-premise solutios. The value of the three metrics will help i decidig which is a better cost effective solutio for a give problem statemet. Give here is a sample out of the RoI calculator. Cashflow Calculatio Worksheet O Premise vs. O cloud/hybrid Cost Compoet Outflow Capex-Hardware Capex-Software Capex-Cloud Liceses Capex-IT Services Opex-AMC (Aual Maiteace Cotract) for TCO period AMC-Hardware for TCO Period Total outflow Iflow Savigs Reveue Total Iflow Cashflow Year Year Year Year Year 4 Year 5 Year Year Year Year Year 4 Year 5 ROI Metrics Payback Period Net Preset Value (NPV) Iteral Rate of Retur (IRR) Formula No of years whe Total Iflow = Total Outflow The value of future beefits restated i terms of today s moey The beefits restated as a iterest rate. Value (i Years) Cloud O Premise $122, $12, % 13% Figure 3: Sample RoI Calculator 11

12 Cloud BI Product Ladscape There are may optios, both from traditioal BI vedors ad from ewcomers, providig differet BI fuctioality based o differet architectures ad platforms. The followig figure ad table lists the major vedors offerig Cloud BI solutios. Software as a Service Vedors Platform as a Service Vedors Ifrastructure as a Service Vedors 11data, Birst, Oco, Pivotlik, Rossly Aalytics, SAP Busiess Objects, Petaho, Microstrategy, Actuate, Kogitio... RightScale, Force.com, Widows Azure... Amazo, AT&T, GoGrid, RackSpace... Figure 4: Cloud BI Product Ladscape Architecture ad platform SaaS BI Solutios BI/DW Platform as a Service (PaaS) Traditioal BI hosted SaaS BI Packaged Aalytic Applicatio Solutios Cloud Based Data Itegratio Tools Represetative vedors Adaptive Plaig, Aalytix O Demad, Birst, BlikLogic, GoodData, HostAalytics, Idicee, LiteBI, Oco, PivotLik BI, SAP Busiess Objects o Demad AsterData MPP o Amazo EC2 IBM Cogos Express o Amazo EC2 Teradata Express o Amazo EC2 RightScale/ Taled/Vertica/Jaspersoft o Amazo EC2 Actuate, IBM Cogos, Iformatio Builders, Jaspersoft, Kogitio, MicroStrategy, Oracle, Paorama Software, Petaho, QlikView, SAS Istitute, TIBCO Spotfire Cloud9 Aalytics, IBM Cogos Aalytic Applicatios, PivotLik, Rossly Aalytics, SAS, SAP BusiessObjects BI O-demad for Salesforce IBM Ifosphere DataStage, IBM CastIro, Iformatica Powerceter Cloud Editio, Saplogic Dataflow, Taled Itegratio Suite o RightScale Maaged Platform 12

13 Cloud BI Use Cases Use Case Coexistece case: SaaS BI applicatio for trasactios alog with o-premises BI solutio. For example, Salesforce used for sales ad marketig. SaaS cetric Eterprises: Orgaizatios are movig may of their key systems to cloud. For example, CRM, HR, ERP Small mid-sized busiess eterprises: Orgaizatios which are growig from very small busiess to middle size, or expadig locatio from oe to two/three. Elasticity Requiremets: Compaies with strog variatio i trasactioal data periodically. For example, high data activity whe aalysis required for yeared data, or high trasactio volumes i Poit-of-Sales i the peak festival seaso. Cosolidatio Sceario: Orgaizatios with multiple departmets workig i silos, each havig its ow BI system Aalysis SaaS BI applicatio data eeds to be brought ito the eterprise data warehouse for itegrated iformatio aalysis. Usig o premise itegratio solutios to extract cloud-based applicatio data has its challeges. CRM, HR, ERP are some of the key sources for ay BI applicatio. If the sources are movig to cloud, it makes sese to store the itegrated iformatio to the cloud as well. Such orgaizatios, eed a BI system but will ot like to sped o their ow fully fuctioal BI systems The Customer will ot like to maitai a high capacity warehouse for the whole year. There is a eed to provide flexibility i payig for oly the used capacity. Multiple BI tools, servers may coexist, with each ot beig used to the fullest of capacity. Need for a itegrated/cosolidated BI system which is available eterprise wide. The server capacity ad user liceses ca be shared amog the departmets for better utilizatio of costs icurred i BI systems. Recommeded Solutio ETL o Cloud SaaS BI DW o Cloud SaaS BI model DW o Cloud Aalytics o Cloud Private Cloud 13

14 Coclusio Cloud is a big part of future Busiess Itelligece ad offers several advatages i terms of cost beefits, flexibility of implemetatio, availability ad speed of implemetatio. It is very relevat to BI/DW implemetatios as typical BI/DW applicatios demad high ifrastructure requiremets, hadle upredictable load volumes, ivolve high upfrot ivestmet, high developmet ad maiteace costs, takes a loger duratio for provisioig ad has so far displayed a high reliace o IT. Although iitially cloud-based solutios were desiged for small- to mid-size compaies that did ot have available IT resources or capital to sped o creatig ad maagig a software ad hardware ifrastructure, today, may large compaies are ivestigatig the cloud as a way to add ew busiess solutios quickly ad augmet existig data ceter capacity. While cosiderig Cloud BI, orgaizatios are recommeded to follow a few risk mitigatio steps ad strategies: Perform due diligece for security, backup, ad disaster recovery: Check whether the BI SaaS provider complies with emergig SaaS stadards such as the SAS 7 Type II audit. Thoroughly uderstad the BI SaaS pricig ad cotract matters: Uderstad the various pricig models offerig by the vedor ad choose the oe that is defiitely eeded, study the service-level agreemets (SLAs) agreed upo by the vedor ad keep track of actual applicatio usage. Evaluate true log-term total costs of owership: Perform a detailed RoI calculatio to calculate logterm total owership costs based o the specific eviromet ad requiremets. Double-check whether ay additioal source data liceses are eeded: Uderstad if ay additioal liceses eed to be procured for other eterprise applicatios that the SaaS BI applicatio would eed to iterface with. Pla for the worst: Have a detailed cloud to o-premise migratio strategy i place i case the Cloud Vedor fails to perform accordig to desired expectatios. Refereces

15 About TCS HiTech Idustry Solutio Uit TCS' HiTech idustry Solutios Uit provides optimal, customized, ad comprehesive solutios across varied High Tech idustry segmets: Computer Platform ad Services Compaies, Software Firms, Electroics ad Semicoductor Compaies, ad Professioal Services Firms (Legal, HR, Tax & Accoutig ad Cosultig & Advisory/Aalyst firms). Buildig o its vast experiece i egieerig, busiess process trasformatio, iovatio ad IT solutios, TCS offers a comprehesive portfolio of services that maximize growth, maage risk, ad reduce costs. The TCS HiTech Idustry Solutio Uit parters with High Tech eterprises to provide ed-to-ed solutios which help realize operatioal excellece, iovatio ad greater profitability. For more iformatio, visit us at Cotact For feedback o this article ad more iformatio, please cotact us at: Subscribe to TCS White Papers TCS.com RSS: Feedburer: About Tata Cosultacy Services (TCS) Tata Cosultacy Services is a IT services, cosultig ad busiess solutios orgaizatio that delivers real results to global busiess, esurig a level of certaity o other firm ca match. TCS offers a cosultig-led, itegrated portfolio of IT ad IT-eabled ifrastructure, egieerig TM ad assurace services. This is delivered through its uique Global Network Delivery Model, recogized as the bechmark of excellece i software developmet. A part of the Tata Group, Idia s largest idustrial coglomerate, TCS has a global footprit ad is listed o the Natioal Stock Exchage ad Bombay Stock Exchage i Idia. For more iformatio, visit us at IT Services Busiess Solutios Outsourcig All cotet / iformatio preset here is the exclusive property of Tata Cosultacy Services Limited (TCS). The cotet / iformatio cotaied here is correct at the time of publishig. No material from here may be copied, modified, reproduced, republished, uploaded, trasmitted, posted or distributed i ay form without prior writte permissio from TCS. Uauthorized use of the cotet / iformatio appearig here may violate copyright, trademark ad other applicable laws, ad could result i crimial or civil pealties. Copyright 212 Tata Cosultacy Services Limited TCS Desig Services I M I 4 I 12

On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices

On-Premise CRM to Salesforce Migration - Benefits, Challenges and Best Practices White Paper O-Premise CRM to Salesforce Migratio - Beefits, Challeges ad Best Practices With the advet of cloud computig, orgaizatios are lookig to move their Customer Relatioship Maagemet (CRM) applicatios

More information

Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites

Digital Enterprise Unit. White Paper. Web Analytics Measurement for Responsive Websites Digital Eterprise Uit White Paper Web Aalytics Measuremet for Resposive Websites About the Authors Vishal Machewad Vishal Machewad has over 13 years of experiece i sales ad marketig, havig worked as a

More information

Business Application Services. Business Applications that provide value to your enterprise.

Business Application Services. Business Applications that provide value to your enterprise. Busiess Applicatio Services Busiess Applicatios that provide value to your eterprise. Sesiple s expertise ca help orgaizatio decode the performace issues ad trasform them ito valuable beefits that meet

More information

Business Process Services. White Paper. Smart Ways to Implement Smart Meters: Using Analytics for Actionable Insights and Optimal Rollout

Business Process Services. White Paper. Smart Ways to Implement Smart Meters: Using Analytics for Actionable Insights and Optimal Rollout Busiess Process Services White Paper Smart Ways to Implemet Smart Meters: Usig Aalytics for Actioable Isights ad Optimal Rollout About the Authors Sumit Joshi Sumit is part of the Aalytics ad Isights team

More information

An Approach to Fusion CRM Adoption

An Approach to Fusion CRM Adoption White Paper A Approach to Fusio CRM Adoptio May eterprise customers are ivestig time ad effort to evaluate how ext-geeratio Oracle eterprise applicatios will chage iteractios with iteral ad exteral stakeholders.

More information

Creating an Agile BI Environment

Creating an Agile BI Environment White Paper Creatig a Agile BI Eviromet The rapidly chagig IT ecoomy has iflueced the Busiess Itelligece (BI) systems to look at iovative ways to be equally fast ad flexible. There is a eed to be more

More information

Effective Data Deduplication Implementation

Effective Data Deduplication Implementation White Paper Effective Data Deduplicatio Implemetatio Eterprises with IT ifrastructure are lookig at reducig their carbo foot prit ad ifrastructure maagemet cost by slimmig dow their data ceters. I cotrast,

More information

HiTech. White Paper. Adopting an Effective Strategy for Seamless Adoption of Cloud Integration

HiTech. White Paper. Adopting an Effective Strategy for Seamless Adoption of Cloud Integration HiTech White Paper Adoptig a Effective Strategy for Seamless Adoptio of Cloud Itegratio About the Author Vekata Nagedra Vekata Nagedra M. is a EAI ad Service Orieted Architecture (SOA) solutio architect

More information

To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e,

To c o m p e t e in t o d a y s r e t a i l e n v i r o n m e n t, y o u n e e d a s i n g l e, Busiess Itelligece Software for Retail To c o m p e t e i t o d a y s r e t a i l e v i r o m e t, y o u e e d a s i g l e, comprehesive view of your busiess. You have to tur the decisio-makig of your

More information

Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV)

Enhancing Oracle Business Intelligence with cubus EV How users of Oracle BI on Essbase cubes can benefit from cubus outperform EV Analytics (cubus EV) Ehacig Oracle Busiess Itelligece with cubus EV How users of Oracle BI o Essbase cubes ca beefit from cubus outperform EV Aalytics (cubus EV) CONTENT 01 cubus EV as a ehacemet to Oracle BI o Essbase 02

More information

(VCP-310) 1-800-418-6789

(VCP-310) 1-800-418-6789 Maual VMware Lesso 1: Uderstadig the VMware Product Lie I this lesso, you will first lear what virtualizatio is. Next, you ll explore the products offered by VMware that provide virtualizatio services.

More information

optimise your investment in Microsoft technology. Microsoft Consulting Services from CIBER

optimise your investment in Microsoft technology. Microsoft Consulting Services from CIBER optimise your ivestmet i Microsoft techology. Microsoft Cosultig Services from Microsoft Cosultig Services from MICROSOFT CONSULTING SERVICES ca help with ay stage i the lifecycle of adoptig Microsoft

More information

Benefits of CRM Going Social

Benefits of CRM Going Social White Paper Beefits of CRM Goig Social The era of the passive customer is goe ad a ew cocept, that of the social customer has evolved. The customer of today is vocal expressig his thoughts about the products

More information

ion Wellness Solution

ion Wellness Solution ion Welless Solutio Overview As the competitio i the welless idustry grows more itese, players feel the eed to set i place effective systems to attract, service, ad retai customers. The focus today, is

More information

IT Support. 020 8269 6878 n www.premierchoiceinternet.com n support@premierchoiceinternet.com. 30 Day FREE Trial. IT Support from 8p/user

IT Support. 020 8269 6878 n www.premierchoiceinternet.com n support@premierchoiceinternet.com. 30 Day FREE Trial. IT Support from 8p/user IT Support IT Support Premier Choice Iteret has bee providig reliable, proactive & affordable IT Support solutios to compaies based i Lodo ad the South East of Eglad sice 2002. Our goal is to provide our

More information

Platform Solution. White Paper. Transaction Based Pricing in BPO: In Tune with Changing Times

Platform Solution. White Paper. Transaction Based Pricing in BPO: In Tune with Changing Times Platform Solutio White Paper Trasactio Based Pricig i BPO: I Tue with Chagig Times About the Author(s) Raj Agrawal Curret Desigatio Raj heads the Platform Solutios Uit at TCS. I his career spaig over 19

More information

The ERP Card-Solution. The power, control and efficiency of ERP combined with the ease-of-use and financial benefits of a P-Card.

The ERP Card-Solution. The power, control and efficiency of ERP combined with the ease-of-use and financial benefits of a P-Card. The ERP Card-Solutio Xpoetial - It's about Itegratio The power, cotrol ad efficiecy of ERP combied with the ease-of-use ad fiacial beefits of a P-Card. TM poetial The ERP-Card Solutio P-Cards ad ERP For

More information

Silver Lining of Cloud Computing

Silver Lining of Cloud Computing White Paper Silver Liig of Cloud Computig - Key Priciples ad Best Practices CXOs eed to evaluate differet deploymet models, service models ad key characteristics of the cloud to implemet the precise spectrum

More information

From Customer Satisfaction to Customer Advocacy

From Customer Satisfaction to Customer Advocacy White Paper From Customer Satisfactio to Customer Advocacy Impact of First Time Resolutio (FTR) o Customer Satisfactio ad Sales Performace Baks ad Fiacial Istitutios are ivestig heavily i customer-cetric

More information

Six Optimization Opportunities in Multichannel Retailing

Six Optimization Opportunities in Multichannel Retailing White Paper Six Optimizatio Opportuities i Multichael Retailig Multichael retailers are facig challeges i adoptig e-commerce stadards ad so are strugglig to stay i touch with the chagig behavior of cosumers.

More information

FPO. A global telecom s strategy. for Canada

FPO. A global telecom s strategy. for Canada FPO A global telecom s strategy for Caada A global telecom s strategy for Caada Global telecommuicatios compaies that support multi-atioal corporatios (MNC) are tasked with providig a cosistet cliet experiece

More information

Domain 1: Designing a SQL Server Instance and a Database Solution

Domain 1: Designing a SQL Server Instance and a Database Solution Maual SQL Server 2008 Desig, Optimize ad Maitai (70-450) 1-800-418-6789 Domai 1: Desigig a SQL Server Istace ad a Database Solutio Desigig for CPU, Memory ad Storage Capacity Requiremets Whe desigig a

More information

LEASE-PURCHASE DECISION

LEASE-PURCHASE DECISION Public Procuremet Practice STANDARD The decisio to lease or purchase should be cosidered o a case-by case evaluatio of comparative costs ad other factors. 1 Procuremet should coduct a cost/ beefit aalysis

More information

BPM Capabilities in CRM Landscape

BPM Capabilities in CRM Landscape White Paper BPM Capabilities i CRM Ladscape Customer Relatioship Maagemet (CRM) is all about maagig the relatioships you have with your customers. It s a overall strategy to help you lear about your customers

More information

CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD

CCH CRM Books Online Software Fee Protection Consultancy Advice Lines CPD Books Online Software Fee Protection Consultancy Advice Lines CPD Books Olie Software Fee Fee Protectio Cosultacy Advice Advice Lies Lies CPD CPD facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig

More information

Baan Service Master Data Management

Baan Service Master Data Management Baa Service Master Data Maagemet Module Procedure UP069A US Documetiformatio Documet Documet code : UP069A US Documet group : User Documetatio Documet title : Master Data Maagemet Applicatio/Package :

More information

The Importance of Change Management in Application Managed Services Outsourcing

The Importance of Change Management in Application Managed Services Outsourcing A Poit of View The Importace of Chage Maagemet i Applicatio Maaged Services Outsourcig Itroductio Sice its arrival i the early 1960s, IT outsourcig has evolved sigificatly. Now ofte kow as maaged services,

More information

Five Effective Testing Practices to Assure Meaningful Use of Electronic Health Records

Five Effective Testing Practices to Assure Meaningful Use of Electronic Health Records Poit of View Five Effective Testig Practices to Assure Meaigful of Electroic Health Records Abstract Meaigful ' has bee the buzzword i the US healthcare commuity as every care provider is gearig up for

More information

Digital Enterprise Unit. White Paper. Multi-Device & Multi-OS Enterprise Mobility Strategy: What Your Organization Needs To Plan For

Digital Enterprise Unit. White Paper. Multi-Device & Multi-OS Enterprise Mobility Strategy: What Your Organization Needs To Plan For Digital Eterprise Uit White Paper Multi-Device & Multi-OS Eterprise Mobility Strategy: What Your Orgaizatio Needs To Pla For About the Author Rahul Trisal Rahul is a seior digital strategy cosultat with

More information

How To Find FINANCING For Your Business

How To Find FINANCING For Your Business How To Fid FINANCING For Your Busiess Oe of the most difficult tasks faced by the maagemet team of small busiesses today is fidig adequate fiacig for curret operatios i order to support ew ad ogoig cotracts.

More information

Content and Rights Management in the Broadcasting Industry

Content and Rights Management in the Broadcasting Industry White Paper Cotet ad Rights Maagemet i the Broadcastig Idustry The Broadcastig busiess has udergoe drastic chages i recet times. Due to the rapid advaces i techology, cotet is ow available i various ew

More information

Mobile Application Testing

Mobile Application Testing White Paper Mobile Applicatio Testig Device ad platform diversity, short release cycles, lack of mature testig tools ad the variety of etwork coectivity optios result i frequet cost overrus ad missed deadlies

More information

CCH Accountants Starter Pack

CCH Accountants Starter Pack CCH Accoutats Starter Pack We may be a bit smaller, but fudametally we re o differet to ay other accoutig practice. Util ow, smaller firms have faced a stark choice: Buy cheaply, kowig that the practice

More information

Business Process Services. White Paper. Customer Lifetime Value Not Just a Marketing Metric

Business Process Services. White Paper. Customer Lifetime Value Not Just a Marketing Metric Busiess Process Services White Paper Customer Lifetime Value Not Just a Marketig Metric About the Author Arvid Mahishi Arvid Mahishi is a subject matter expert o Customer Lifetime Value. He holds a MBA

More information

facing today s challenges As an accountancy practice, managing relationships with our clients has to be at the heart of everything we do.

facing today s challenges As an accountancy practice, managing relationships with our clients has to be at the heart of everything we do. CCH CRM cliet relatios facig today s challeges As a accoutacy practice, maagig relatioships with our cliets has to be at the heart of everythig we do. That s why our CRM system ca t be a bolt-o extra it

More information

IT-as-a-Service for Small and Medium Businesses

IT-as-a-Service for Small and Medium Businesses White Paper IT-as-a-Service for Small ad Medium Busiesses The demad for IT from the SMB segmet is growig. The SMB segmet is characteristically differet from large eterprises i that it is a attractive market

More information

HiTech. White Paper. Data Virtualization: Enabling Next-Generation Business Intelligence

HiTech. White Paper. Data Virtualization: Enabling Next-Generation Business Intelligence HiTech White Paper Data Virtualizatio: Eablig Next-Geeratio Busiess Itelligece About the Authors Vijay Raj Sigh Vijay Raj Sigh is the Ceter of Excellece (CoE) lead for the Busiess Itelligece ad Performace

More information

Banking & Financial Services. White Paper. Cloud Solutions for Centralized Reference Data Management

Banking & Financial Services. White Paper. Cloud Solutions for Centralized Reference Data Management Bakig & Fiacial Services White Paper Cloud Solutios for Cetralized Referece Maagemet About the Authors Sriivasa Kumar Yerchuru Sriivasa heads the Capital Markets practice at TCS ad has over 20 years of

More information

SOCIAL MEDIA. Keep the conversations going

SOCIAL MEDIA. Keep the conversations going SOCIAL MEDIA Keep the coversatios goig Social media is where most of the world is. It is therefore a ope source of cosumer data, a chael of commuicatio ad a platform for establishig relatioships with customers.

More information

Supply Chain Management

Supply Chain Management Supply Chai Maagemet LOA Uiversity October 9, 205 Distributio D Distributio Authorized to Departmet of Defese ad U.S. DoD Cotractors Oly Aim High Fly - Fight - Wi Who am I? Dr. William A Cuigham PhD Ecoomics

More information

Driving Superior Outcomes: Making Performance Engineering an Integral Part of Business Operations

Driving Superior Outcomes: Making Performance Engineering an Integral Part of Business Operations A Poit of View Drivig Superior Outcomes: Makig Performace Egieerig a Itegral Part of Busiess Operatios Abstract The core of performace egieerig is geared towards a meticulous desig of techology solutios

More information

Enabling Optimized Network Operations

Enabling Optimized Network Operations A Poit of View Eablig Optimized Network Operatios The Evictio Mechaism Approach to Maagig Data Flows based o Importace Itroductio The explosive growth i the umber of users alog with differet types of etwork

More information

Agency Relationship Optimizer

Agency Relationship Optimizer Decideware Developmet Agecy Relatioship Optimizer The Leadig Software Solutio for Cliet-Agecy Relatioship Maagemet supplier performace experts scorecards.deploymet.service decide ware Sa Fracisco Sydey

More information

Transformation of Storage Technology Industry: Digital Trends and their Impact

Transformation of Storage Technology Industry: Digital Trends and their Impact A Poit of View Trasformatio of Storage Techology Idustry: Digital Treds ad their Impact The Evolvig Storage Idustry Ladscape With limitless possibilities throw ope by the Digital Five Forces Big Data ad

More information

Managing an Oracle ERP Upgrade with Best Practices in Organizational Change Management

Managing an Oracle ERP Upgrade with Best Practices in Organizational Change Management A Poit of View Maagig a Oracle ERP Upgrade with Best Practices i Orgaizatioal Chage Maagemet The implemetatio or upgrade of eterprise-wide systems, such as resource plaig tools, creates sigificat chage

More information

INVESTMENT PERFORMANCE COUNCIL (IPC) Guidance Statement on Calculation Methodology

INVESTMENT PERFORMANCE COUNCIL (IPC) Guidance Statement on Calculation Methodology Adoptio Date: 4 March 2004 Effective Date: 1 Jue 2004 Retroactive Applicatio: No Public Commet Period: Aug Nov 2002 INVESTMENT PERFORMANCE COUNCIL (IPC) Preface Guidace Statemet o Calculatio Methodology

More information

Telecom. White Paper. Actionable Intelligence in the SDN Ecosystem: Optimizing Network Traffic through FRSA

Telecom. White Paper. Actionable Intelligence in the SDN Ecosystem: Optimizing Network Traffic through FRSA Telecom White Paper Actioable Itelligece i the SDN Ecosystem: Optimizig Network Traffic through FRSA About the Authors Sumit Kapoor Sumit is a solutio architect i the telecom busiess uit at Tata Cosultacy

More information

Banking & Financial Services. White Paper. Managing Enterprise Financial Risk Using Big Data Technologies

Banking & Financial Services. White Paper. Managing Enterprise Financial Risk Using Big Data Technologies Bakig & Fiacial Services White Paper Maagig Eterprise Fiacial Risk Usig Big Data Techologies About the Author Alok Bisai Alok Bisai is a Solutio Architect with the Tata Cosultacy Services (TCS) BFS Risk

More information

Healthcare. White Paper. Extracting Value from Healthcare Data: An Analysis of Industry Leading Data Models

Healthcare. White Paper. Extracting Value from Healthcare Data: An Analysis of Industry Leading Data Models Healthcare White Paper Extractig Value from Healthcare Data: A Aalysis of Idustry Leadig Data Models About the Authors Pakaj Siha Pratice Head - Iformatio Maagemet, Big Data & Aalytics, Tata Cosultacy

More information

Full Lifecycle Project Cost Controls

Full Lifecycle Project Cost Controls Full Lifecycle Project Cost Cotrols EcoSys EPC is a ext geeratio plaig ad cost cotrols software solutio deliverig best practices for full lifecycle project cost maagemet i a itegrated, easy-to-use web

More information

Configuring Additional Active Directory Server Roles

Configuring Additional Active Directory Server Roles Maual Upgradig your MCSE o Server 2003 to Server 2008 (70-649) 1-800-418-6789 Cofigurig Additioal Active Directory Server Roles Active Directory Lightweight Directory Services Backgroud ad Cofiguratio

More information

Telecom. White Paper. Automating Performance Testing of Network Virtualization Platforms

Telecom. White Paper. Automating Performance Testing of Network Virtualization Platforms Telecom White Paper Automatig Performace Testig of Network Virtualizatio Platforms About the Author Sahil Shah Sahil Shah is the Techical Lead of NextGe R&D Telecom iitiatives withi Tata Cosultacy Services'

More information

Make Your Dive into Big Data Rewarding with an Effective Quality Assurance and Testing Strategy

Make Your Dive into Big Data Rewarding with an Effective Quality Assurance and Testing Strategy A Poit of View Make Your Dive ito Big Data Rewardig with a Effective Quality Assurace ad Testig Strategy Data has always bee a itegral part of busiess. Techology trasformatio has further reiforced this

More information

CCH Accounts Production

CCH Accounts Production CCH Accouts Productio accouts productio facig today s challeges Preparig statutory ad fiacial accouts is a core activity for our practice, as it is for may professioal firms. Although legislatio ad accoutig

More information

A Guide to Better Postal Services Procurement. A GUIDE TO better POSTAL SERVICES PROCUREMENT

A Guide to Better Postal Services Procurement. A GUIDE TO better POSTAL SERVICES PROCUREMENT A Guide to Better Postal Services Procuremet A GUIDE TO better POSTAL SERVICES PROCUREMENT itroductio The NAO has published a report aimed at improvig the procuremet of postal services i the public sector

More information

Trustwave Leverages OEM Partnerships to Deepen SIEM Market Penetration

Trustwave Leverages OEM Partnerships to Deepen SIEM Market Penetration Trustwave Leverages OEM Parterships to Deepe SIEM Market Peetratio Accelerated lauch of ew security appliaces delivers reveue growth with assist from UNICOM Egieerig ad Dell OEM Solutios Itroductio Trustwave

More information

CHAPTER 3 THE TIME VALUE OF MONEY

CHAPTER 3 THE TIME VALUE OF MONEY CHAPTER 3 THE TIME VALUE OF MONEY OVERVIEW A dollar i the had today is worth more tha a dollar to be received i the future because, if you had it ow, you could ivest that dollar ad ear iterest. Of all

More information

Big Data Adoption An Iterative Approach to Harness the Power of Big Data

Big Data Adoption An Iterative Approach to Harness the Power of Big Data White Paper Big Data Adoptio A Iterative Approach to Haress the Power of Big Data The emergece of every ew techology brigs its ow share of Wow! ad Aha! factors. While these factors add value to the techology

More information

A Rimini Street White Paper. Why Oracle Database Customers Choose Independent Support

A Rimini Street White Paper. Why Oracle Database Customers Choose Independent Support A Rimii Street White Paper Why Oracle Database Customers Choose Idepedet Support About Rimii Street, Ic. Rimii Street is the global leader i providig idepedet eterprise software support services. The compay

More information

Document Control Solutions

Document Control Solutions Documet Cotrol Solutios State of the art software The beefits of Assai Assai Software Services provides leadig edge Documet Cotrol ad Maagemet System software for oil ad gas, egieerig ad costructio. AssaiDCMS

More information

Global Consulting Practice. White Paper. Application Portfolio Rationalization How IT Simplification and Standardization Ensure Business Growth

Global Consulting Practice. White Paper. Application Portfolio Rationalization How IT Simplification and Standardization Ensure Business Growth Global Cosultig Practice White Paper Applicatio Portfolio Ratioalizatio How IT Simplificatio ad Stadardizatio Esure Busiess Growth About the Author Sombit Neogi Sombit Neogi is a seior cosultat with TCS'

More information

Ideate, Inc. Training Solutions to Give you the Leading Edge

Ideate, Inc. Training Solutions to Give you the Leading Edge Ideate, Ic. Traiig News 2014v1 Ideate, Ic. Traiig Solutios to Give you the Leadig Edge New Packages For All Your Traiig Needs! Bill Johso Seior MEP - Applicatio Specialist Revit MEP Fudametals Ad More!

More information

Forensic Readiness for Effective Incident Management

Forensic Readiness for Effective Incident Management A Poit of View Foresic Readiess for Effective Icidet Maagemet Abstract Bakig ad fiacial istitutios today face several iformatio security related threats. There is a visible surge i cyber-attacks, which

More information

leasing Solutions We make your Business our Business

leasing Solutions We make your Business our Business if you d like to discover how Bp paribas leasig Solutios Ca help you to achieve your goals please get i touch leasig Solutios We make your Busiess our Busiess We look forward to hearig from you you ca

More information

Agenda. Outsourcing and Globalization in Software Development. Outsourcing. Outsourcing here to stay. Outsourcing Alternatives

Agenda. Outsourcing and Globalization in Software Development. Outsourcing. Outsourcing here to stay. Outsourcing Alternatives Outsourcig ad Globalizatio i Software Developmet Jacques Crocker UW CSE Alumi 2003 jc@cs.washigto.edu Ageda Itroductio The Outsourcig Pheomeo Leadig Offshore Projects Maagig Customers Offshore Developmet

More information

client communication

client communication CCH Portal cliet commuicatio facig today s challeges Like most accoutacy practices, we ow use email for most cliet commuicatio. It s quick ad easy, but we do worry about the security of sesitive data.

More information

InventoryControl. The Complete Inventory Tracking Solution for Small Businesses

InventoryControl. The Complete Inventory Tracking Solution for Small Businesses IvetoryCotrol The Complete Ivetory Trackig Solutio for Small Busiesses Regular Logo 4C Productivity Solutios for Small Busiesses Logo Outlie Get i cotrol of your ivetory with Wasp Ivetory Cotrol the complete

More information

Investing in Stocks WHAT ARE THE DIFFERENT CLASSIFICATIONS OF STOCKS? WHY INVEST IN STOCKS? CAN YOU LOSE MONEY?

Investing in Stocks WHAT ARE THE DIFFERENT CLASSIFICATIONS OF STOCKS? WHY INVEST IN STOCKS? CAN YOU LOSE MONEY? Ivestig i Stocks Ivestig i Stocks Busiesses sell shares of stock to ivestors as a way to raise moey to fiace expasio, pay off debt ad provide operatig capital. Ecoomic coditios: Employmet, iflatio, ivetory

More information

TIAA-CREF Wealth Management. Personalized, objective financial advice for every stage of life

TIAA-CREF Wealth Management. Personalized, objective financial advice for every stage of life TIAA-CREF Wealth Maagemet Persoalized, objective fiacial advice for every stage of life A persoalized team approach for a trusted lifelog relatioship No matter who you are, you ca t be a expert i all aspects

More information

KEY CONSIDERATIONS ABOUT SELECTING A CRM SYSTEM IN THE INSURANCE SECTOR

KEY CONSIDERATIONS ABOUT SELECTING A CRM SYSTEM IN THE INSURANCE SECTOR THOUGHT LEADERSHIP KEY CONSIDERATIONS ABOUT SELECTING A CRM SYSTEM IN THE INSURANCE SECTOR I a market where it costs eight times more to wi ew customers tha retai the oes you already have, ay errors caused

More information

Optimize your Network. In the Courier, Express and Parcel market ADDING CREDIBILITY

Optimize your Network. In the Courier, Express and Parcel market ADDING CREDIBILITY Optimize your Network I the Courier, Express ad Parcel market ADDING CREDIBILITY Meetig today s challeges ad tomorrow s demads Aswers to your key etwork challeges ORTEC kows the highly competitive Courier,

More information

Successful Agile Project Management

Successful Agile Project Management Poit of View Successful Agile Project Maagemet Practical Demad Maagemet for Optimizig Cost, Time, ad Quality Abstract Agile, oe of the most popular software methodologies i the IT idustry today, offers

More information

IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs.

IntelliSOURCE Comverge s enterprise software platform provides the foundation for deploying integrated demand management programs. ItelliSOURCE Comverge s eterprise software platform provides the foudatio for deployig itegrated demad maagemet programs. ItelliSOURCE Demad maagemet programs such as demad respose, eergy efficiecy, ad

More information

BI Solutions Strategy: Business Suite or Best-of-Breed?

BI Solutions Strategy: Business Suite or Best-of-Breed? BI Solutios Strategy: Busiess Suite or Best-of-Breed? Alex Chaves-Saz ad Ihsa Al-Awamy Alex Chaves-Saz, MBA, is a recet master of ERP systems graduate from Victoria Uiversity, Melboure, Australia. alex.chaves.saz@gmail.com

More information

Commercial Real Estate Women Network

Commercial Real Estate Women Network Commercial Real Estate Wome Network About CREW Network Fouded i 1989, CREW Network is the idustry s premier busiess etworkig orgaizatio dedicated to ifluecig the success of the commercial real estate idustry

More information

Banking & Financial Services. White Paper. Basel III Capital Disclosure Requirements The Way Forward For Banks

Banking & Financial Services. White Paper. Basel III Capital Disclosure Requirements The Way Forward For Banks Bakig & Fiacial Services White Paper Basel III Capital Disclosure Requiremets The Way Forward For Baks About the Author Rekha George Rekha George is part of TCS BFS Fiace & Reportig Practice. She is a

More information

QUADRO tech. PST Flightdeck. Put your PST Migration on autopilot

QUADRO tech. PST Flightdeck. Put your PST Migration on autopilot QUADRO tech PST Flightdeck Put your PST Migratio o autopilot Put your PST Migratio o Autopilot A moder aircraft hardly remids its pilots of the early days of air traffic. It is desiged to eable flyig as

More information

Skytron Asset Manager

Skytron Asset Manager Skytro Asset Maager Meet Asset Maager Skytro Asset Maager is a wireless, pateted RFID asset trackig techology specifically desiged for hospital facilities to deliver istat ROI withi a easy to istall, fully

More information

ANALYTICS. Insights that drive your business

ANALYTICS. Insights that drive your business ANALYTICS Isights that drive your busiess Eterprises are trasformig their busiesses by supplemetig their databases with real ad up-to-date customer data. Aalytics, as a catalyst, refies raw data ad aligs

More information

The Agile Supply Chain:

The Agile Supply Chain: A Poit of View The Agile Supply Chai: Drivig ad Supportig Agility through Sales ad Operatios Plaig Agility ad the Supply Chai The supply chai is the core of the busiess for early all product-producig eterprises.

More information

*The most important feature of MRP as compared with ordinary inventory control analysis is its time phasing feature.

*The most important feature of MRP as compared with ordinary inventory control analysis is its time phasing feature. Itegrated Productio ad Ivetory Cotrol System MRP ad MRP II Framework of Maufacturig System Ivetory cotrol, productio schedulig, capacity plaig ad fiacial ad busiess decisios i a productio system are iterrelated.

More information

Utilities. White Paper. Reimagining Customer Care for Utilities during Storms

Utilities. White Paper. Reimagining Customer Care for Utilities during Storms Utilities White Paper Reimagiig Customer Care for Utilities durig Storms About the Authors Sumit Kumar Ray Head, Strategy & Iovatio, Utilities Idustry Solutio Uit Sumit has over 18 years of experiece i

More information

Enabling Offshore Collaboration in German Engineering Services

Enabling Offshore Collaboration in German Engineering Services White Paper Eablig Offshore Collaboratio i Germa Egieerig Services Germa egieerig compaies, who are market leaders i their respective domais, are experiecig challeges i terms of acquirig sufficiet egieerig

More information

Making training work for your business

Making training work for your business Makig traiig work for your busiess Itegratig core skills of laguage, literacy ad umeracy ito geeral workplace traiig makes sese. The iformatio i this pamphlet will help you pla for ad build a successful

More information

CCH Practice Management

CCH Practice Management 1 CCH Practice Maagemet practice maagemet facig today s challeges Every year it seems we face more regulatios, growig cliet expectatios ad lower margis o our compliace work. It s a tough time for a accoutig

More information

Mobility. Manage Agility with Our Technology

Mobility. Manage Agility with Our Technology Mobility Maage Agility with Our Techology Smart mobile strategies are redefiig busiess performace today. Mobility as a eabler is oe of our key busiess objectives. As a radical orgaizatio, we defie comprehesive

More information

Device Management for Retail and Enterprise - Challenges and Recommendations

Device Management for Retail and Enterprise - Challenges and Recommendations White Paper Device Maagemet for Retail ad Eterprise - Challeges ad Recommedatios This paper highlights some of the major challeges beig faced today by Telcos i deployig Device Maagemet (DM) Solutio for

More information

ODBC. Getting Started With Sage Timberline Office ODBC

ODBC. Getting Started With Sage Timberline Office ODBC ODBC Gettig Started With Sage Timberlie Office ODBC NOTICE This documet ad the Sage Timberlie Office software may be used oly i accordace with the accompayig Sage Timberlie Office Ed User Licese Agreemet.

More information

Platform Solutions. White Paper. Sustainable Savings through Category Approach

Platform Solutions. White Paper. Sustainable Savings through Category Approach Platform Solutios White Paper Sustaiable Savigs through Category Approach About the Authors Sajit Ghati Sajit is a procuremet cosultat with TCS' Platform Solutios uit. He has over 20 years of experiece

More information

Semiconductor Solutions and Services. HiTech

Semiconductor Solutions and Services. HiTech Semicoductor Solutios ad Services HiTech The semicoductor market is set for a cotiued growth i the comig years as the cosumer devices market grows rapidly. This resurgece is drive by a demad for smart

More information

3G Security VoIP Wi-Fi IP Telephony Routing/Switching Unified Communications. NetVanta. Business Networking Solutions

3G Security VoIP Wi-Fi IP Telephony Routing/Switching Unified Communications. NetVanta. Business Networking Solutions 3G Security VoIP Wi-Fi IP Telephoy Routig/Switchig Uified Commuicatios NetVata Busiess Networkig Solutios Opportuity to lower Total Cost of Owership ad improve Retur o Ivestmet The ADTRAN Advatage ADTRAN

More information

Withdrawals with SunAmerica Income Plus 6% SM

Withdrawals with SunAmerica Income Plus 6% SM Guaratee cliets Withdrawals with SuAmerica Icome Plus 6% SM More Now More Later More Flexibility Growth with SuAmerica Icome Builder 8% SM For fiacial professioal use oly. Not for distributio to the public.

More information

Enable Compliance, Quality, and Efficiency in Your Safety Operations with Oracle Argus

Enable Compliance, Quality, and Efficiency in Your Safety Operations with Oracle Argus Eable Compliace, Quality, ad Efficiecy i Your Safety Operatios with Oracle Argus A Complete Solutio for Cliical ad Post-Marketig Safety A costatly evolvig regulatory climate worldwide, the critical focus

More information

Frequently Asked Questions

Frequently Asked Questions Logview Tax Frequetly Asked Questios Logview Tax FAQ Logview Tax FAQ Page 2 What is Logview Tax? Logview Tax is a suite of tax techology software products for Corporate Tax. Logview uderstads the types

More information

Banking & Financial Services. White Paper. Unleash the Power of Personal Financial Management for Customer Engagement

Banking & Financial Services. White Paper. Unleash the Power of Personal Financial Management for Customer Engagement Bakig & Fiacial Services White Paper Uleash the Power of Persoal Fiacial Maagemet for Customer Egagemet About the Authors K Krithivasa Presidet, Bakig ad Fiacial Services (BFS) Busiess Uit, TCS K Krithivasa

More information

Manufacturing. White Paper. Greater Gains from Effective Indirect Expense Management

Manufacturing. White Paper. Greater Gains from Effective Indirect Expense Management Maufacturig White Paper Greater Gais from Effective Idirect Expese Maagemet About the Author(s) Milid Karve Cosultig Parter, Maufacturig Iovatio ad Trasformatio Group, TCS Milid brigs over 22 years of

More information

ContactPro Desktop for Multi-Media Contact Center

ContactPro Desktop for Multi-Media Contact Center CotactPro Desktop for Multi-Media Cotact Ceter CCT CotactPro (CP) is the perfect solutio for the aget desktop i a Avaya multimedia call ceter eviromet. CotactPro empowers agets to efficietly serve customers

More information

Environmental Compliance Management Systems

Environmental Compliance Management Systems White Paper Evirometal Compliace Maagemet Systems Compliace towards Evirometal Regulatios like Restrictio of Hazardous Substaces (RoHS), Registratio, Evaluatio, Authorizatio ad Restrictio of Chemical substaces

More information