MBA Experience Overview

Transcription

1 MBA Experience Overview Maggie Braid Associates Limited (MBA) was formed in January 2000, as the corporate successor to Maggie Braid s 10 successful years in the consultancy business. MBA is a company specialising in the creation, implementation, delivery, management, assessment and audit of competence assurance systems. MBA currently has a permanent team of 25 staff, supported by a specialist subject team of 12 consultants, all of whom have extensive experience in the oil and gas industry. MBA personnel work in a number of international locations, both offshore and onshore. This real work experience enables the team to be more responsive to the practical requirements of MBA clients. A realistic, flexible approach to all competence assurance projects, together with a commitment to deliver practical and workable solutions, has ensured that MBA is recognised as one of the leading providers of competence solutions to the oil and gas industry. Managing CMS Systems Industry Standards Setting Body OPITO approved competence management systems are recognised by the oil and gas industry as being responsible for ensuring Best in Class competence assurance systems. MBA has currently developed the competence standards, along with associated processes and procedures for more than 70% of the existing OPITO approved CMS systems, and MBA continues to support and manage more than 80% of OPITO approved Competence Management Systems on behalf of a number of global organisations within the oil and gas industry. Software Services and Products MBA has drawn on our experience in working with various types of software-based competence management systems to develop a range of software products and services, including : Encompass Competence Management System: MBA s flag-ship enterprise competence and training management software a scalable, flexible and customisable database and reporting system designed by experts in the field of competence assurance. Custom Software Development: MBA also use their extensive expertise to develop bespoke competence and training management software for specific clients who wish to have their own system. 0 P a g e

2 Developing Competence Standards MBA has extensive experience in the development of competence standards (profiles) for global operating companies across a range of technical, managerial and support roles. These include the development of company-specific occupational standards, along with the tailoring of national occupational standards to meet company specific requirements. A selection from the extensive list of occupational standards developed by MBA is listed below: Offshore Installation Manager Electrician/Chief Electrician Welder Site Manager Dynamic Positioning Operator Maintenance Co-ordinator Operations Engineer Marine Supervisor Ex-Inspector Operations Supervisor Marine Superintendent Approved and Senior Electrician Maintenance Supervisor Maintenance Co-ordinator Hydraulics Engineer Production Technician Emergency Response Coordinator Motor Services Technician Trainee Production Technician Safety Coach Scale Control Specialist roles Control Room Operator Construction Superintendent Offshore Chemist Maintenance Technicians General Foreman Applications Engineer Lead Maintenance Technician Instrument Pipefitter Design Draftsman LOLER Focal Point Construction Electrician Engineers Junior-Senior Lead Production Technician Fabrication Plater Drilling all levels General Production Assistant Pipefitter Well Services Engineer Piping Technical Authority Mechanical Fitter Drilling Manager Structural Technical Authority Rigger Erector Principal Reservoir Engineer Chief Engineer Materials Controller Completions Engineer Master Principal Geologist - Reservoir Drilling Superintendent 1 st /2 nd Officers Principal Geologist Exploration Well Maintenance Engineer 1 st /2 nd Engineers Various management roles Various construction roles MBA also uses its wide experience and expertise within the oil and gas industry to provide clients with ongoing guidance and support to ensure their competence standards continue to reflect changing legislative requirements, industry competence requirements and assessment and verification methodology best practice. MBA ensures the guidance takes into account all global assessment locations covered by the client s competence management system. In the oil and gas industry operating environment many companies are focusing their competence standards on role specific competence as well as general non-asset specific areas of competence. MBA has supported many companies in the development of role specific competency standards to meet the needs of particular client key job role requirements and specific operating environment. 1 P a g e

3 Developing Assessment Materials Besides developing competence standards, MBA produces support materials, along with guidance information, to ensure a simple, effective and systematic approach to assessment. This step is of particular importance and MBA use their extensive experience in the practical implementation of competence assurance systems worldwide to develop assessment materials which are user-friendly, simple to apply and whose application is easily understood. Training Assessors As an organisation, MBA are industry approved by OPITO (oil and gas industry standards setting body) and ECITB (Engineering Construction Industry Training Board) to deliver industry required Assessor and Internal Verifier training. Over the past 12 years MBA personnel have trained and assessed more than 5,000 individuals in the oil and gas industry, to operate as Assessors or Internal Verifiers in many locations, including UK, Middle East, Azerbaijan, Kazakhstan, Pakistan, India, Bangladesh, various African countries, USA, and Far East. In doing so, MBA have used a number of different assessment methodologies and systems and gained considerable expertise in adapting and responding to the needs of different systems, while continuing to maintain the required industry standard of assessment quality assurance. Conducting CMS Audits Also enhancing the MBA team s skills and experience base, is the experience gained by members of the team in conducting audits of competence assurance systems globally, representing industry regulatory bodies (including OPITO), and on behalf of oil and gas industry operating companies. MBA has 6 members of staff who are qualified Lead Auditors. All of the competence assurance systems MBA operates and manages around the world are subject to regular external audit. MBA is approved by various awarding bodies to offer a range of Competence Based Qualifications, as well as academic management qualifications. As such, MBA is regularly audited by all the external regulatory authorities. This has enabled MBA staff to gain a unique perspective when conducting competence management system audits. We are able to see things from both sides. The approach normally applied by MBA competence assurance system auditors, is based on an open, friendly approach to the audit process, thereby gaining people s co-operation. This cooperation, combined with the fact that MBA auditors know exactly what they are looking at, enables them to find the unexpected and identify things which don t actually work, even when the procedures and systems indicate that they should. It is MBA s approach that auditing is not just about finding out what is wrong with a competence system: practical experience allows the auditor to see what is right about the system and, perhaps, what can be done to make it more effective for all system users. It is MBA s policy that auditors ensure training provision should not merely comply with contractual obligations but, wherever possible, reflect industry best practice. For example, is the existing training course the best the industry provides, or is it merely the easiest or cheapest? Where there is a disparity, MBA will indicate this in the audit findings report, along with a recommended course of action for the future. 2 P a g e

4 MBA Approvals MBA is approved by various awarding bodies to offer a range of Competence Based Qualifications (CBQ), as well as academic management qualifications. MBA is a Centre of Excellence for the Chartered Management Institute. MBA is regularly audited by all the external regulatory authorities, ensuring MBA internal quality assurance processes continue to meet 21st-Century assessment practice and appropriately applying these in the workplace. Awarding Body Chartered Management Institute Scottish Qualifications Authority Management CBQ levels 3 5 Qualification Approved Level 3 Award, Certificate and Diploma in First Line Management Level 5 - Award, Certificate and Diploma in Management and Leadership Level 7 Award, Certificate and Diploma in Strategic Management and Leadership (QCF) Chartered Manager Award L9DI Assessor Award L11DI Internal Quality Assurance Award L9DI Assessor Award L11DI Internal Quality Assurance Award Business & Administration NVQ levels 1 4 Customer Service NVQ levels 2-4 Learning & Development SVQ levels 3 5 Management of L&D Provision SVQ level 4-5 Professional Development Awards Management SVQ levels 3 5 ECITB Management CBQ level 3 City and Guilds EAL OPITO Performing Engineering Operations CBQ levels 2-3 Learning and Development CBQ level 3-5 Certificate in Training and Presenting in the Workplace Certificate in Coaching and Mentoring in the Workplace Bulk Liquid Warehousing Process Engineering Maintenance CBQ levels 2 3 Processing Operations: Hydrocarbons CBQ levels 2 3 Processing Operations: Hydrocarbons (Control Room) CBQ level 3 Refinery Field Operations CBQ level 3 Refinery Control Room Operations CBQ level 3 Engineering Maintenance CBQ level 3 Performing Engineering Operations CBQ levels 2 3 Approved Assessor Certificate Approved Verifier Certificate 3 P a g e

5 Examples of MBA Competence Experience BG Global Assets from 2009 to Ongoing Provide consultancy services to support BG in the development of technical occupational standards for all E&P assets globally Provide consultancy support services to develop the BG global IT competence assurance system Deliver Assessor and Internal Quality Assurance training and certification for BG global assets Provided consultancy services to support BG in the attainment of OPITO CMS approval for global operation Continues to provide support in the preparation, development and implementation of BG Group competence assurance system application for each Asset global to gain OPITO CMS approval Conducts key contractor competence assurance system audits, in overseas assets, to ensure compliance with contractual obligations conducts monthly remote internal quality assurance sampling of all assessments conducted within each BG Group asset globally continues to provide Asset compliance audits to ensure efficient and effective sustainability of the system in each of their E&P assets globally Bluewater Limited Offshore FPSO Operator : from 2004 to Ongoing Manages entire Competence Assurance System. Acts as main focal point for all competence assurance issues, conduct sub-contractor Acts as company representative during client and regulatory authority audits During MBA refined the existing competence assurance standards for approximately 200 job roles and launched the refined version to all personnel during 2007 and again in 2009 Trains and certificates Bluewater assessors and internal verifiers in accordance with the Competence Assurance System Currently seeking OPITO approval for Bluewater CMS system Developed a Bluewater specific development programme for their supervisory and management levels, and are currently delivering this programme. This programme is linked to the assessment of management competence. In January 2010 MBA commenced a programme of continuous improvement of the competence assurance standards for all job roles, to ensure they will reflect Bluewater s strategic business aims for the next 5 years. This is an ongoing process involving detailed analysis of market conditions and the legislative requirements for a 21 st century competence system Conducting key contractor competence assurance system audits to ensure compliance with contractual obligations Developing training system to support FPSO specific training programme for all technical positions BP Houston, USA /2008 Developed a professional discussion style of assessment records and support materials for BP to use globally to confirm the competence of their Site Managers, Offshore Installation Managers and Site Leaders Provided consultancy support and delivered the training necessary for the assessors to use this particular method of assessment Cegelec Limited, Paris from Ongoing Provided consultancy services to support the development of technical occupational standards and a linked training programme for their training facilities in Nigeria, Angola and the Philippines Provided expertise in the preparation of their competence assurance systems and the application to OPITO for CMS approval. Continues to provide consultancy support and training sessions for assessors and internal verifiers Centrica Energy from Ongoing 4 P a g e

6 Conducts key contractor audits including a range of agreed competence assurance measures and critical business risk criteria Provides ongoing consultancy and management support to incorporate 21 st century competence assurance practices into the existing CMS system for Morecambe Bay and associated assets Clariant Oil from 2012 to Ongoing Providing consultancy services to develop technical occupational standards for chemists, engineers, various management positions, etc., for implementation globally Providing consultancy services in the preparation, development and implementation of their competence assurance system and the application to OPITO for CMS approval. Supporting internal CMS system owner to ensure successful handover of system responsibility Producing bespoke version of Encompass electronic competence management system, including Ensure electronic training management system Provides assessor and internal quality assurance training to support system implementation ENI Saipem from Italy Ongoing Provides assessor training for the implementation of the competence assurance system for FPSOs offshore Italy Hydrasun Limited from Ongoing Provides consultancy support and delivers management development training Gained OPITO CMS approval in 2007 Involved in the revision of, and addition to, Hydrasun s in-house competence standards Delivers part of the training associated with achievement of Hydrasun staff development programme, using the company s competence standards Conducts assessment and verification of relevant standards within Hydrasun s OPITO approval. Conduct regular internal audits of the competence assurance system. Maersk FPSO from 2011 Ongoing Provides consultancy support to revise and enhance the competence assurance system for global implementation Provides management and technical assessment services both onshore and offshore Maersk Oil Copenhagen from 2012 Ongoing Provides consultancy support to revise and enhance the competence assurance system for global implementation Produced detailed analysis of specific competence assurance needs of each global Business Unit, along with suggestions for global framework Maersk Oil Qatar from 2012 Ongoing Provides consultancy support to revise and enhance the competence assurance system for implementation in Qatar Provides technical assessment services both onshore and offshore NALCO Limited P a g e

7 Provided consultancy services to develop technical occupational standards for scale development specialists, chemists, engineers, account managers, etc., for implementation globally Provided consultancy services in the preparation, development and implementation of their competence assurance systems and the application to OPITO for CMS approval. Oil Spill Response Limited Provider of Tier 3 Oil Spill Response & Consultancy Services from September 08 - Ongoing Manages the entire global Competence Assurance System on behalf of OSR, acting as main focal point for all competence assurance issues MBA have supported the development of additional senior occupational standards for job roles within the OSR organigram and refining the existing competence standards MBA have supported the Competence Assurance System implementation to successful approval by OPITO MBA continue to support the ACMS system by developing additional competence frameworks; conducting annual internal audits and supporting senior management reviews Conducting key contractor competence assurance system audits to ensure compliance with contractual obligations OPITO Conducted Systems Health Checks for organisations wishing to gain OPITO approval of their Competence Management System Conducted competence management system approval audits for organisations based in UK and overseas locations Carried out compliance audits of existing competence management systems in UK and overseas locations The first organisation globally to achieve approval to offer the OPITO Approved Competence Assessor Certificate and the OPITO Approved Competence Verifier Certificate Production Services Network Limited (PSN) Offshore Contracting Company from June 2007 to Ongoing Produced PSN Global Competence Assurance System including competence frameworks for all technical disciplines Piloted the Competence Assurance System in various locations within the PSN organisation, including Vietnam, Bangladesh, Africa and offshore UK. Conducts assessment and internal verification services for all offshore supervisors and managers Supported the Competence Assurance System implementation to successful approval by OPITO. Continue to support the CMS system by developing additional competence frameworks; conducting annual internal audits and supporting senior management reviews Rapid Solutions, Baku Provider to global oil companies from April 2008 to Ongoing Produced a Competence Assurance System including competence frameworks for all technical disciplines. MBA have supported the Competence Assurance System implementation to successful approval by OPITO Continues to support the Rapid Solutions CMS system by developing additional competence frameworks; conducting annual internal audits and supporting senior management reviews Sapura Acergy from April to Ongoing 6 P a g e

8 Produced a Competence Assurance System including competence frameworks for all Marine disciplines Supported the Competence Assurance System implementation Provided a dedicated technical assessment team to carry out on site assessments on the Sapura300 pipe lay vessel Trained Assessors and Verifiers to nationally recognised award 9Di and L&D11 Provide ongoing management of the SapuraAcergy competence assurance system using MBA s electronic competence assurance database Encompass SNEPCo Shell Nigeria E&P Co., Nigeria Provided consultancy services to gain Competence Assurance System implementation to successful approval by OPITO. Developed additional competence frameworks; conducting annual internal audits and supporting senior management reviews Stena Drilling from 2012 to Ongoing Providing specialist consultancy services to refine global competence assurance system in line with industry best practice and ensuring fit for purpose for end users Delivering assessor and internal quality assurance training and certification Providing ongoing audit and consultancy services to support sustainability of CMS system Stork Services Ltd (formerly RBG Ltd) from 2008 to Ongoing Train Assessors and Verifiers within the in-house assessment programme Provide consultancy support and deliver management development training SUBSEA 7 (formerly Acergy) from 2009 to Ongoing Provide consultancy services to support in the development of technical occupational standards for Construction and Marine personnel as part of the CAAP assessment programme Train Assessors and Verifiers within the in-house CAAP assessment programme Conduct internal verification services for all CAAP technical assessments Sureclean Limited, UK - April 2008 to 2010 Produced a Competence Assurance System including competence frameworks for all technical disciplines. Supported the Competence Assurance System implementation to successful approval by OPITO Train Assessors and Verifiers to 9DI and L&D11 standards Conducted annual internal audits and supporting senior management reviews TAQA Bratani UK Limited from 2012 to Ongoing Revised entire competence assurance system to reflect future strategic business needs Produced bespoke version of Encompass electronic competence management system, including Ensure electronic training management system 7 P a g e

9 TOTAL E&P UK PLC from 2008 to Ongoing Providing ongoing consultancy and management support to incorporate 21 st century competence assurance practices into the existing CAMS system for all UK assets Supporting development of CAMS for implementation for senior technical roles During 2011 MBA reviewed and refined the existing CAMS competence standards for maintenance, operations and drilling personnel and re launched the revised CAMS system Provision of technical assessment support for offshore assessment campaign Provides OPITO approved assessor and verifier training to support the CAMS system and its implementation across all UK assets In 2011 was awarded a further contract with TE&P UK to support the management of their HR Training Database Tullow Oil Bangladesh from 2012 Ongoing Revised entire competence assurance system to reflect future strategic business needs Produced bespoke version of Encompass electronic competence management system, including Ensure electronic training management system Conducting management development gap analysis and providing competence assessment services for management team in Bangladesh Weatherford Limited, Houston from Ongoing Provide consultancy services to support Weatherford in the development of technical occupational standards for global implementation 6347 Provide consultancy support services to develop the Weatherford Employee CONNECT global IT competence assurance system and roll out across the world Provided consultancy services to support Weatherford in the attainment of OPITO approval of their inhouse Assessor course MBA continues to provide consultancy support in relation to product line competence standards development Provides Verifier training to OPITO and subsequently nationally recognised standard (L&D11) The following MBA clients have agreed to be approached for reference. John Barclay General Manager Bluewater Limited Bluewater House Badentoy Industrial Estate Aberdeen John.Barclay@bluewater.com Trish Craig HR Manager Stena Drilling Limited Ullevi House Greenbank Crescent Aberdeen Trish.Craig@Stena.com Bill Hunter Chief Production Manager CAMS BG Group plc Thames Valley Park Bill.Hunter@bg-group.com David Weston Approvals Auditor OPITO Minerva House Bruntland Road Aberdeen, AB12 4QL david.weston@opito.com 8 P a g e