FAQ - Disable Pop-Up Blockers
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1 FAQ - Disable Pop-Up Blockers Document number: POP:01 Copyright (c) stWorks Corporation. All rights reserved. This FAQ describes how to disable some of the common pop-up blocking programs. Internet Explorer With the release of Microsoft Windows XP Service Pack 2, pop-up blocking is integrated into Internet Explorer. By default, pop-up blocking is enabled. Listed below is the location of the menu within Internet Explorer: To disable pop-up blocking: click Tools, then Pop-up Blocker, then Turn Off Pop-up Blocker. Yahoo Toolbar The Yahoo Toolbar includes pop-up blocking. This is an example Yahoo Toolbar. The following icon is the Pop-Up Blocker: To disable Pop-Up Blocking: 1. Click on the Down arrow in the icon to bring up a menu: 1
2 2. Uncheck the Enable Pop-Up Blocker option. To re-enable pop-up blocking, re-check the Enable Pop-Up Blocker option. Google Toolbar The Google Toolbar includes pop-up blocking. To disable pop-up blocking, you must close the toolbar. This icon shows pop-up blocking activity: To close the Google toolbar: 1. Right-click on the toolbar and a drop-down menu will appear with a listing of all of the toolbars. 2. Uncheck the Google option. To re-enable the Google Toolbar, right-click again in the toolbar area and recheck Google. Important Note: Changing the icon to reflect that Pop-Ups are now allowed will NOT allow hotcomm pop-ups to be displayed, even though it shows the following: 2
3 You MUST disable the entire Toolbar. MSN Toolbar The MSN toolbar includes pop-up blocking. This is an example MSN toolbar: The following icon is the Pop-Up Blocker: To disable Pop-Up Blocking: 1. Click on the Down arrow to the right of the text to bring up the Menu: 2. Click on the Allow Pop-ups option. To re-enable pop-up blocking, re-check the Allow Pop-ups option. AOL Toolbar The AOL Toolbar includes pop-up blocking. This is an example AOL Toolbar: The following icon is the Pop-Up Blocker: To allow Pop-ups to appear, click on the pop-up blocker icon. You should now see the following: To re-enable pop-up blocking, click the pop-up blocker icon again. 3
4 Netscape Toolbar Netscape's pop-up blocker is integrated into the browser. To disable the pop-up blocker: 1. From the Edit menu, select the Preferences option. The following window will appear: 2. Click on the arrow beside the Privacy & Security option on the left-hand side of the window to make it display the options shown above. 3. Click on the Pop-up Windows option 4. Remove the checkmark from beside the Block Unrequested Pop-up Windows option. 5. Click Ok to close the Window. To re-enable pop-up blocking, check the Block Unrequested Pop-Up Winodws option. Mozilla Firefox Toolbar The Mozilla Firefox pop-up blocker is integrated into the Firefox browser. To disable the pop-up blocker: 1. Open the Tools menu and click on Options: 4
5 The following window will appear: 2. Click on the Web Features icon in the list on the left. 3. Remove the checkmark beside the Block Pop-up windows option. 4. Click Ok to close the window. To re-enable pop-up blocking, check the Block Pop-up windows option. 5
6 Pop-Up Stopper This software is designed solely for preventing Pop-Ups. It will install an icon in the lower right corner of your Start Menu Toolbar This is the Pop-Up Blocker icon: To disable Pop-Up Blocking: 1. Right-click on the icon and a Pop-Up menu will appear with a list of options: 2. Uncheck the Block pop-up ad windows option. To re-enable pop-up blocking, check the Block pop-up ad windows option. Pop-Up Cop This software is also designed solely for preventing Pop-Ups. It installs the following toolbar within the browser: 6
7 To disable Pop-Up Blocking: 1. Click on the arrow to the right of the badge and a menu will appear with a list of options: 2. Click on Disable PopUpCop. To re-enable pop-up blocking, click on the arrow to the right of the badge and click on Enable PopUpCop. Security Software Check your Windows taskbar for security programs that may have a pop-up blocker, such as Norton Internet Security, McAfee Security Suite, and ZoneAlarm. Icons for these programs are usually located in the lower right-hand corner of your screen, next to the clock (see below). Try double-clicking the program icon to launch a window where you can change software settings. Refer to the software documentation to locate the pop-up blocker. 7
8 Internet Service Providers (ISP) Some Internet Service Provicers include pop-up blockers in their connection software. This is an example from Comcast: Example: Comcast - how to disable pop-up blocking software 1. Select the Privacy button from the Security Manager (icon shown below) 2. From the drop down list, select Privacy Settings. 3. You can enable pop-up blocker or banner-ad blocking by placing a checkmark in the corresponding box. To disable either feature, remove the checkmark from the box. 4. Click Apply and then Ok after making changes. 8
9 Pop-up Blocker Test Below is a link (use at your own discretion) which will help you determine if you have a pop-up blocker installed or enabled. Once you click on the link it will open up 10 pop-up windows. If it does not, you have something blocking the pop-ups or a possible issue with java. 1. Link: 2. Click on the Multi Pop-up Test link 9
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