What are the Browser requirements for Desire2Learn?

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1 What are the Browser requirements for Desire2Learn? Browsers Supported by Desire2Learn: Browsers that are supported by Desire2Learn are listed below: 1. Chrome 2. Firefox 3. Internet Explorer - Instructions Below 4. Safari ***NOTE: AOL users should minimize AOL once connected to the Internet and open one of the above browsers. Desire2Learn System Check: A System Check can be run to ensure a computer meets the minimum system requirements for Desire2Learn. To run the System Check: 1. Select System Check from the help drop-down menu on the My Home page. 2. Review the results to ensure the computer has passed each section and meets the minimum system requirements.

2 Computer Access At LCC: If for any reason you do not have a computer system or Internet connection, there are services at LCC where you can use a computer to access your Desire2Learn course. LCC Library Located in the Technology Learning Center (TLC) Building on the Second Floor. Visit their website for location and hours: LCC Main Campus Computer Lab Located in the TLC Building on the First Floor. Visit their website for location and hours: LCC West Campus Computer Lab Located at the West Campus on the First Floor. Visit their website for location and hours: LCC East Campus Computer Lab Located at the East Campus on the First Floor. Visit their website for location and hours: What advanced settings about Internet Explorer (IE) should a Student know? Internet Browsers have many settings that can affect whether you are able to access content in Desire2Learn. Below are some important settings to check before you begin your Desire2Learn course. Internet Explorer (IE) Security Warning: Users are now able to drag-and-drop content from their desktop or a folder directly into Desire2Learn. This feature does not always function correctly when using Internet Explorer. If the user has Windows 7 or 8 and Internet Explorer 10, drag-and-drop should function correctly if the user is in Compatibility Mode. All other combinations of Windows & Internet Explorer do not support the drag-and-drop functionality. Safari does not support the drag-and-drop functionality. elearning recommends using Firefox or Chrome if users wish to drag-and-drop content into Desire2Learn.

3 Internet Explorer (IE) Security Warning: In IE 9 or above, you may see the following security warning when you try to access content on Desire2Learn. If you receive this security warning, be sure to select No. If you do not select No, you will be unable to access some content for your course. ***NOTE: If you accidently click Yes in IE 9 or Above/Windows 7, follow the instructions below regarding clearing your cookies/cache and restart your browser and select the correct option in the pop up. Settings in Internet Explorer (IE): 1. Open IE. 2. Select Internet Options from the Tools menu (gear icon) Clearing the Browser Cookies/Cache: 3. Select the General tab. 4. Under the Browsing History section, select Delete

4 5. Select Delete. Disabling the Pop-Up Blocker: To view some content in Desire2Learn, you may need to disable your pop up blocker as some content opens in another Browser window/tab. 3. Select the Privacy tab. 4. Uncheck the Checkbox next to Turn On Pop-up Blocker. 5. Select OK.

5 Enabling JavaScript: 3. Select the Security tab. 4. Select Internet. 5. Select Custom Level 6. Scroll through the list until you find the Scripting Section. 7. Select Enable under Active scripting. 8. Select OK.

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