Security International Services. Corporate Profile

Transcription

1 Security International Services Corporate Profile

2 SECURITY INTERNATIONAL SERVICES (LLC) KEEP YOUR RESIDENCE, BUSINESS AND PROPERTY SAFE & SECURE. For Security Services You Can Rely On At (SIS), we partner with you to provide the security services you need to keep your business running smoothly. We have more than 2,000 trained and accredited staff to help you with : Since 2002, we ve been a leading provider of security guard and mobile patrol services and we re continuing to expand our range of services and geographical locations,we belong to the Australian Security Industry Association and The Victorian Security Institute. Security guards - With reliable security officers to work on-site We aim to provide you with affordable and reliable security services to match your risk profile and Mobile patrol services security requirements. - Using our fleet of patrol cars across United Arab Emirates (UAE) Monitoring and installation - Providing the latest security systems technology Our values As an SIS client, you can expect efficient service from an experienced professional team. Our company operates on the basis of: Trust - to build mutual support and respect with our clients. We provide our team with ongoing training and personal development to ensure they have the highest quality training across all areas, from completing basic duties to managing the most complex multi-services sites. Honesty - we operate with integrity. Member of ASIAL Commitment - we aim to provide only the best service in the industry Respect - this is essential to build and maintain strong relationships with our clients and their customers. 2 3

3 OUR TEAM, EXPERIENCE AND VALUES TRUST, RESPECT AND HONESTY The security expertise you need We use the Smart-Track Vehicle Tracking and Fleet Management system, which is a sophisticated automatic vehicle locator software. The Smart-Track system allows our trained operations staff to access our fleet activity data online at any time. This means that we can track, message and navigate our fleet from almost any computer in any location around the world. Our management support team with extensive experience in security and OH&S A fully-trained security team Supported by our state of the art patrol vehicles Our management team follows stringent procedures to resolve any incidents, so you can enjoy the peace of mind of knowing you have experienced security experts on your side. We strive to exceed your expectations When you re a SIS client we supply you with a monthly report generated from our Smart Track and Secure-A Track software. The report contains data from the GPS technology fitted to our vehicles or carried by our officers at selected sites. We will report our average response times, time on-site and other key performance indicators that will we set with you before we commence work. Your dedicated SIS Customer Service Manager will meet with you every month to discuss the report and address any issues. OUR VALUES As a SIS client, you can expect efficient service from an experienced team of professionals. Our company operates on the basis of: Trust to build mutual support and respect with our clients. Honesty SIS operate with integrity. Commitment - SIS aim to provide only the best service in the industry. Respect this is essential for management & staff to build and maintain strong relationships with our clients and their customers. SIS provide our team with ongoing training and personal development to ensure that they have the highest quality of protection skills and capabilities across all areas, from completing basic duties to managing the most complex multi-service sites. 4 5

4 OUR SERVICES Guard Operations Our trained and accredited security officers are committed to providing you with the best possible customer service. Our officers are supervised by a trained security management consultant, and will immediately report all information relating to occurrences at your site.we aim to be flexible and meet your specific security requirements whilst keeping within the limitations of legislation. Patrol Operations SIS operates fleet mobile patrols 24 hours a day, seven days a week. Our security services are available for: High rise building Construction sites Shopping Centre s/mall s Gatehouse duties Concierge Special events Crowd control Loss prevention Unarmed guards Control room operators Static security officers Dedicated mobile patrols 6 7

5 SELECTION, INDUCTION AND TRAINING WE HAVE EMBRACED ISO STANDARDS SINCE 2003 Reliable and experienced security staff We make a significant investment in the way we select, induct and train our staff. It is essential that all members of our team work to maintain a safe and supportive working environment, and uphold our commitment to compliance and excellence in customer service. All of our applicants need to pass through our rigorous recruitment process, which includes: A negative vetting process Aptitude testing A medical check A two-tiered interview process Literacy and numeracy assessments Pre-employment licencing check We also conduct detailed reference checks to confirm the integrity of each applicant before they are able to join our team. Our commitment to health and safety At SIS, we are committed to protecting the health and safety of our staff, clients and the communities they work in. Our Occupational Health and Safely Policy is consistent with the role and duties of a Security Officer. Our staff members are trained to use risk minimization and risk avoidance strategies to make safety a priority as they carry out their duties. We strive to build teams with the ability to show initiative and take responsibility in difficult situations. We have embraced ISO standards since 2003 Our work systems - including health and safety, environmental, auditing, service delivery and customer support - are documented and routinely reviewed to ensure that they remain at the highest standard. TRUST, RESPECT AND HONESTY 8 9

6 SYSTEMS State of the art systems to meet your security needs We use the Smart-Track Vehicle Tracking and Fleet Management system in Australia, which is a sophisticated automatic vehicle locator software. The Smart-Track system allows our trained operations staff to access our fleet activity data online at any time. This means that we can track, message and navigate our fleet from almost any computer in any location around the world. Comprehensive reporting to keep you up to-date As part of our suite of security services, we provide all of our patrol service clients with a monthly report. These in-depth reports cover all the services with statistical and graphical data downloaded from our system. This allows us to work with you to identify and fix any problems, and evaluate the strengths in the areas of service. Our Smart data solution In Australia our trained operators use the Smart system to dispatch responses, and allocate work as required. This allows us to store and retrieve data quickly and safely. We can use SMART to add new details or access details from our accounting, monitoring, or other systems. The system can even exchange selected information with our clients and service providers, by using mobile data services with a secure Internet connection. The system allows us to run our business efficiently, so we can focus on delivering excellent service. Harnessing the latest technology We work with our national security partners to provide the latest technology available in the industry. We use the most advanced electronic monitoring systems to meet your security needs - whether you re a retail, industrial, commercial, construction, defense, health or government client

7 SIS Australia Office Australia Head Office: 15, 191 Parramatta Road, Auburn, NSW 2144 Melbourne Office: 6, 75 Lorimer Street, Southbank, VIC 3006 Queensland Office: 6A, 140 Station Road, Yerrongpilly, QLD 4105 ACT Office: 9,9 Buckland Street, Mitchell ACT 2911 NT Office: 12 Rapheal Road, Woolner NT 081 WA Office Suite 2, 164 Beaufort Street Northbridge WA 6003 SIS UAE Office Dubai Corporate Office: Level No Level No. 16, Office Tower Crown Plaza, Sheikh Zayed Road DuBai - UAE SIS India Office India Corporate Office B-36,37, Idc, Mdi Chowk, Opp. Sec-14 Gate No. 5, Mehrauli Road, Gurgaon Noida Office : SIS Contacts Contact Us Today For more information on our services, please contact Phone: Fax: info@siservices.com.au No. 27, Sector 12, Noida Banglore Office : No. 2, Punia Bhumi Layout 4th Cross, Kelkari, Banglore 43 Jaipur Office : 104, Ashoka Chamber Khasakothi Circle Jaipur SIS Licences Master License Number: NSW VIC S QLD ACT NT 217 WA SA42300 Australian Business Number: