Strategies and successes at DHS in persuading data owners to share data for analysis via the Management Cube April 8, 2015

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1 Strategies and successes at DHS in persuading data owners to share data for analysis via the Management Cube April 8, 2015 Trusted Analysis. Better Decisions. Stronger Department. / Page 1

2 DHS MGMT CUBE: Integrating the Data Information technology tool that integrates the Department s financial, acquisition, human capital, contracting, asset, and security data to support analysis and decision making Will improve data integrity, eliminate duplicative data calls, and allow for greater collaboration Allows analysts to go beyond reporting requirements to explore trends and relationships across data sets Trusted Analysis. Better Decisions. Stronger Department. / Page 2

3 BUSINESS DRIVERS Redundant, time consuming data calls to Components and program managers No single point for accessing all DHS business data No way to integrate across different types of business data Public sector analytics professionals spend 47 percent of their time collecting and organizing data IBM Institute for Business Value, The power of analytics for public sector. Trusted Analysis. Better Decisions. Stronger Department. / Page 3

4 BUSINESS APPLICATIONS & BENEFITS Portfolio management of investments Comprehensive Workforce Planning Enhanced analysis for budget builds and Congressional Justifications More informed real estate planning Increased collaboration Cross Department benchmarking and lessons learned Reduced number of duplicative data calls Improved data quality and reliability Improved performance reporting Trusted Analysis. Better Decisions. Stronger Department. / Page 4

5 THREE TIERED GOVERNANCE Final Decision Authority Deputy Under Secretary for Management MGMT Dashboard Executive Steering Committee Deputy Chief Information Officer Deputy Chief Financial Officer SES Level Voting Members of the ESC from Each LOB: CFO, CHCO, CIO, CPO, CRSO [CAO], CSO MGMT Cube Joint Program Team [Illustrative] Program Manager MGMT Dashboard Working Group LOB Analyst: CFO LOB Analyst: CHCO LOB Analyst: CIO LOB Analyst: CPO LOB Analyst: CRSO LOB Analyst: CSO Deputy Program Manager Technical Team Project Manager ETL Engineer Technical Analyst Data Architect Tester Business/Data Analyst Training, Tech Writer Comms, Change Mgmt, Policy LOB Expert LOB Expert LOB Expert LOB Expert LOB Expert Trusted Analysis. Better Decisions. Stronger Department. / Page 5

6 APPROACH Standardize business term definitions and use 61 terms added to the DHS Lexicon Term and data harmonization MGMT CDM MGMT LDM Host all line of business data marts on a common platform DHS Management Dashboard Integrate the Department s business data to create a comprehensive analysis and reporting capability MGMT Cube Develop the tools and skills necessary to produce comprehensive trusted analysis, which will lead to better decisions, and ultimately a stronger Department Trusted Analysis. Better Decisions. Stronger Department. / Page 6

7 DHS MGMT CUBE: Integrating the Data MGMT Cube LOB Business Intelligence Tools LOB Data Marts Data Source Systems Data Providers Trusted Analysis. Better Decisions. Stronger Department. / Page 7

8 INTEGRATION DIMENSIONS Who DHS Organizational Components and Offices What Programs (Mission Activities) Where Geographic Location When Date and Time Why Strategic Missions and Objectives How Functional Areas, Capabilities and Activities Trusted Analysis. Better Decisions. Stronger Department. / Page 8

9 MGMT CUBE DATA GOVERNANCE AND STEWARDSHIP Data Governance Three tiered data stewardship (Executive Steering Committee, Business Working Group, Tech Team) Approved Share First Policy, signed Memorandums of Understanding (MOU) and Interface Control Documents (ICD) Standard Operating Procedures ensure that data owners will approve the use of their data before any visualizations are published Data Quality MGMT Cube will ensure that the data in the system is the same as the original Source to target reconciliation before any new data is released within the Cube Establish measures and metrics for known quality concerns Data Confidence Data source owners are responsible for ensuring the data is right Confidence metrics and footnotes provide appropriate caveats about the data Entity and attribute level confidence indicators to be established in Metadata Building Trust in the Data Trusted Analysis. Better Decisions. Stronger Department. / Page 9

10 KEYS TO OUR SUCCESS Strong, High Level Leadership Support All lines of business are critical to the success AND will benefit from integrating data and using the tool 3 tiered Governance Structure Dedicated participation across lines of business at multiple levels Share First Policy and Memoranda of Understanding Data Governance, Data Quality Management Plans Consistent Communication to Leadership and to working groups Quarterly briefings at Under Secretary Internal Progress Reviews Bi weekly status s to working groups SharePoint page for information sharing and collaboration Patience Trusted Analysis. Better Decisions. Stronger Department. / Page 10

11 QUESTIONS & COMMENTS Trusted Analysis. Better Decisions. Stronger Department. / Page 11

Analyzing Data to Make Be1er Decisions July 21, 2015. Trusted Analysis. Be1er Decisions. Stronger Department. / Page 1

Analyzing Data to Make Be1er Decisions July 21, 2015. Trusted Analysis. Be1er Decisions. Stronger Department. / Page 1 Analyzing Data to Make Be1er Decisions July 21, 2015 Trusted Analysis. Be1er Decisions. Stronger Department. / Page 1 DHS MGMT CUBE: Integra(ng the Data Informa(on technology tool that integrates the Department

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