Information Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Information Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO"

Transcription

1 Information Governance Workshop David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO

2 Recognition of Information Governance in Industry Research firms have begun to recognize the importance of Information Governance in companies and have analyzed organizational structures to tools used for supporting data management initiatives. SAP s own Information Governance program has been recognized in 2013 with two awards. One SAP for Data Quality Wins for Organizational Structures Category 2011 SAP AG. All rights reserved. 2

3 Recognition of Information Governance in Industry (con t) Nucleus Research is an information technology research firm specializing in investigative research and the return on investment (ROI) analysis of technology deployments SAP AG. All rights reserved. 3

4 What Is Information Governance? Information governance is a management process providing oversight to ensure successful execution of your data initiatives by establishing policies, standards and objectives Can be applied to one project Can be started with one data type Can and should be extended to the enterprise Information governance also includes the ongoing oversight necessary to manage data risks 2011 SAP AG. All rights reserved. 4

5 Information Governance is Tailored An information governance program is tailored to match an organization s Culture Information Management Maturity Business Priorities Data Domains & Processes Affected Management Sponsorship 2011 SAP AG. All rights reserved. 5

6 Types of Information Governance Data Domains and Processes One information domain, many business processes Many information domains, one business process Many information domains, many business processes Master Data Governance: Customer, Product, Employee Financial Planning, Sales Management, Financial Reporting Enterprise Governance: Corporate KPI Scorecard, Enterprise Information Strategy 2011 SAP AG. All rights reserved. 6

7 What Aspects of Information Can Be Governed? Not all aspects have to be governed for all information: decide based on the business results that need to be achieved Information Ownership and Accountability Data Handling (Creation, Updating, Deleting) Data consolidation Data integration Information Access (Who, When, Where, What) Trusted data sources Data availability Archive Retrieval Security Data controls Privacy Information Storage Data Quality Dimensions of Quality Quality Criteria Metrics Data Definitions Definitions Formats Enrichment Allowable Values Information Architecture Analysis & Reporting (Who, When, What) KPI Metrics (Process/DQ) Process analytics Process reporting 2011 SAP AG. All rights reserved. 7

8 10 Questions that Will Shape Your Information Governance Program What business priority will your governance program enable? What data fields are the most important to govern? What are the potential benefits of governing this information? Who are the stakeholders for the business priority? What is the perceived and actual level of data quality? What processes and systems are used to create and update information? Are there standards in place today? What technology is used to govern information today? How can I ensure success? Where can I get additional information? 2011 SAP AG. All rights reserved. 8

9 10 Questions that Will Shape Your Information Governance Program What business priority is enabled most by quality information? What data fields and aspects of data are the most important to govern? What are the potential benefits of governing this information? Who are the stakeholders for the business priority? What is the perceived and actual level of data quality? What processes and systems are used to create and update information? Are there standards in place today? What technology is used to govern information today? How can I ensure success? Where can I get additional information 2011 SAP AG. All rights reserved. 9

10 Getting Started with Information Governance Pick the Information Pick the Projects Pick the Team Pick the Management System Business drivers Data domain Fields Data inventory, profiling, baseline Information strategy Data pain points with root cause analysis Business IT Executive sponsors Governance staff Metrics Forums Tools Governance process Data quality improvement IT project MCV LLC copyright 2011 SAP AG. All rights reserved. 10

11 Question 1 1 What business priority will your information governance program enable/improve/benefit Note: The answer will influence the scope, projects and stakeholders of the governance program 2011 SAP AG. All rights reserved. 11

12 Business Drivers for Information Governance Apply information governance to important business drivers where quality information is a key enabler Company data quality pain point Critical process re-engineering Strategic business initiative Strategic IT initiative AND where governing the ownership, access, data quality, handling, storing, definitions, values and/or architecture will lead to business benefit 2011 SAP AG. All rights reserved. 12

13 Company Data Pain Point Data quality Customer issue Business process gaps Financial re-statements Regulatory or legal issue Information Governance : Data quality ownership and accountability Quality metrics Trusted data sources Data standardization Data handling (create, update) Business Process & Data Metrics Pervasive, Well Known Data Issues 2011 SAP AG. All rights reserved. 13

14 Company Data Pain Point Financial re-statements Regulatory or legal issue Data quality Customer issue Business process gaps Information Governance : Data Controls(security, privacy, auditability, compliance) Data ownership and accountability Data architecture Data quality Business Process & Data Metrics Reporting Process & Control escapes? 2011 SAP AG. All rights reserved. 14

15 Critical Process Re-engineering Information Governance Data ownership and accountability CRM HR ERP Data architecture Data quality Data consolidation Data standardization Data access Data handling Privacy and security Process & Data metrics and reporting Process analytics Processes, systems & data consolidation Answer Question 1? 2011 SAP AG. All rights reserved. 15

16 Question 2 2 What data fields are the most important to govern? Note: The answer will influence the scope, projects and stakeholders of the governance program 2011 SAP AG. All rights reserved. 16

17 Selecting Data Domain and Fields for Your Information Governance Program The business driver will determine which specific data domain is selected for governance and which aspects will be governed Not all information has to be governed. A selection process will be needed Identify the data fields that will affect the business goals and quality of the domain 2011 SAP AG. All rights reserved. 17

18 What Information Should Be Governed? Governed Strategic Information: provides competitive advantage Critical Information: materially affects a critical process Shared Information: shared across two or more processes Not Governed Department Information: used by one department and not shared Application data not needed for regulatory or cross department communication 2011 SAP AG. All rights reserved. 18

19 Selecting Data and Fields to Be Governed Shared, Critical, Strategic Reports/Documentation Surveys Reverse-engineer financial reports Reverse-engineer regulatory reports Reverse-engineer business reports Analyze Process Documents Survey the enterprise data warehouse analysts Survey the business data stewards Survey key business users and business analysts Include data analysis in process analysis Answer Question 2 MCV LLC copyright 2011 SAP AG. All rights reserved. 19

20 Question 3 3 What are the potential benefits of governing this information? Note: The answer will influence the scope, projects and stakeholders of the governance program 2011 SAP AG. All rights reserved. 20

21 Why Govern Information? Requirements and benefits Legal Requirements (ex: contractual obligations) Regulatory and standards compliance requirements Where information management is a key enabler to a business initiative Existing company data pain point New critical process re-engineering Strategic business initiative Strategic IT initiative AND where governing the ownership, access, data quality, handling, storing, definitions, values and/or architecture will lead to business benefit Cost advantages Process efficiency Competitive advantage 2011 SAP AG. All rights reserved. 21

22 Reducing Costs: Benefits of Information Governance Redundant databases Redundant data tools and BI reporting systems Manual, duplicate data quality checking Duplicate external data vendors providers Business process inefficiencies Demand Identification Demand Generation Lead Management Opportunity Management Invoicing Cross-/Up-sell Service Lead Management Opportunity Creation Yearly Billing DSO 2011 SAP AG. All rights reserved. 22

23 Process Efficiency Benefits of Information Governance Reduced number of data handoffs and checks Increased process speed from manual to automated data checks Improved process execution from higher quality data (invoicing, marketing campaigns) Employee productivity gains from reduced time on data searches, handling duplicate records Better coordination among groups and systems from data standardization Improved business process management from data accuracy and timeliness Better visibility into the business Faster reaction to events 2011 SAP AG. All rights reserved. 23

24 Competitive Advantage of Information Governance Improved customer relationship, and revenue growth( cost of wallet) Efficient supply chain and supplier management ( inventory turns, supplier efficiencies) Improved strategic planning (product penetration, time to market) Improved business intelligence, analytics 2011 SAP AG. All rights reserved. 24

25 Picking the Operational Goals and Metrics Cost Goals Strategic Business & IT Process Re-eng Business Value Measures Process-Re-eng, Company pain point Data Quality Goals All Compliance Goals Strategic Business Company pain point TCO improvements % Returned mail Reduced manual costs 3 rd party data provider costs Employee productivity Process improvements (speed, revenue, cust sat) Errors per record Field/ Record Completeness, Validity, Accuracy score Total defects remaining Data quality costs % compliance to standards Non-compliance issues resolved 2011 SAP AG. All rights reserved. 25

26 Enabling Information Governance Goals and KPIs Information governance goals and KPIs are translated into: Data policies and standards Integrated into business and technology processes Supported by people Enabled by technology Governed for compliance Answer Question SAP AG. All rights reserved. 26

27 Question 4 4 Who are the stakeholders for the business priority? Note: The answer will influence the scope, projects and stakeholders of the governance program 2011 SAP AG. All rights reserved. 27

28 Examples of Key Executive Stakeholders Business Process Re-engineering (CRM, ERP) COO Head of Sales, Supply Chain, Marketing CIO Critical Data Quality Pain Point Pain Point Business Lead Internal Auditors CIO Employee Efficiency and Productivity COO Business Process Owner Functional Heads Internal Auditors Head of Compliance Chief Privacy Officer Business Unit Leader Regulatory Business BI and KPIs IT Simplification and Cost Reduction CEO CFO COO Business Process Owners Head of IT BI reporting CIO CFO Head of IT Operations 2011 SAP AG. All rights reserved. 28

29 People in Information Governance Management Provide oversight support, resources, resolve issues Business Process Owners Business process & operations all play a role in information governance Information Governance Project Office Drives IG program deliverables, chairs IG forums, provides IG services IT Provides data technology roadmap, data architecture, models & technical standards Builds & Runs trusted data stores 2011 SAP AG. All rights reserved. 29

30 Management Role in Information Governance Managers oversee the process of governance: Provide subject matter experts to the governance projects and ensures they are held accountable for their results Funds data management and quality projects Provide guidance on the value of data projects to their department and organization Arbitrates across their organization Drive data management accountability into the organization MCV LLC copyright 2011 SAP AG. All rights reserved. 30

31 Picking the Governance Forums Enterprise Council Executives Cross-Dept Operational Management Council Data Steward, IT, Business Local Forums IT and Business Subject Matter Experts Answer Question SAP AG. All rights reserved. 31

32 Question 5 5 What is the perceived and actual level of quality? Note: The answer will influence the governance projects, the requirements and KPIs for data quality 2011 SAP AG. All rights reserved. 32

33 How Should Data Quality Be Measured? Data Quality IS Determined by Fit for use Different for each process The 3 Myths of Data Quality 1) Quality Issues are IT Issues 2) We cleaned the data during initial project deployment so it must still be good 3) Good data quality means the same thing to everyone Dimensions of Quality Completeness Validity Timeliness Consistency Accuracy Measure DQ metrics can be grouped at record, field, database level : by function, country, region or process 2011 SAP AG. All rights reserved. 33

34 Contributors to Data Quality: Potential Areas of Governance Gaps Process Data Decay Data Quality Checks Source Data Data Quality Data Handoffs Manual Operations Number of Systems Training Answer Question SAP AG. All rights reserved. 34

35 Question 6 6 What are the processes and systems used to create and update this information? Note: The answer will influence the business process and IT stakeholders in the operational governance team, the process improvement KPIs and potential governance projects 2011 SAP AG. All rights reserved. 35

36 Information Governance & Process Business & IT Processes that Create Read CRUD Update Delete Transfer Critical, shared, strategic information Govern to ensure the processes are meeting business goals Sales Processes Marketing Lead Processes Billing and Invoicing Processes Web Processes Partner/Supplier Processes IT Archive Process Define business rules Define access control Define standards Define operational metrics Define checks and balances Compliance time frame Define policies Answer Question SAP AG. All rights reserved. 36

37 Question 7 7 Are there standards in place today? Note: The answer will identify gaps and influence additional governance policies and standards that will need to be developed by the governance program 2011 SAP AG. All rights reserved. 37

38 Types of Information Policies and Standards To Meet Data Quality Goals : Establish Policies & Standards Data Quality Policies & Standards Create, Read, Update, Delete (CRUD), Archive, Transfer Architecture, Security & Privacy Examples: 1) Data quality ownership & accountability policies 2) Rules for who can perform CRUD 3) Standards for trusted data store sources, mandatory fields & allowable values 4) Common CRUD Business Rules 5) Corporate data quality direction 6) Data Stewardship policies Answer Question SAP AG. All rights reserved. 38

39 Question 8 8 What technology is used to govern information today? Note: the answer will determine the technology gaps that need to be filled in the governance program and the technology roadmap 2011 SAP AG. All rights reserved. 39

40 Technology in Information Governance Data quality tools Extract/Transform/Load tools Workflow management tools Metadata/Enterprise repository Business Rule engine Business Intelligence Reporting Tools and Dashboards Master Data Governance solutions IT provides the technology that makes compliance to standards, measuring conformance, and tracking accountability easier Answer Question SAP AG. All rights reserved. 40

41 Question 9 9 How can I ensure success? Note: the answer will determine the success factors for your governance program? 2011 SAP AG. All rights reserved. 41

42 Information Governance Success Factors Company Readiness Business Sponsorship Funding Keep Momentum Focus Scope Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 42

43 Information Governance Success Factors Company Readiness Business Sponsorship Funding Keep Momentum Focus Scope Company Readiness: Previous experiences Cross Business Unit collaboration LOB & IT collaboration Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 43

44 Information Governance Success Factors Company Readiness Business Sponsorship Funding Keep Momentum Focus Scope Business Sponsorship Executives Business Management Business Process owners Friends of Data Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 44

45 Information Governance Success Factors Company Readiness Business Sponsorship Funding Funding Multi-year funding is required Yearly re-evaluation for priorities & KPIs Keep Momentum Focus Scope Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 45

46 Information Governance Success Factors Company Readiness Business Sponsorship Funding Keep Momentum Focus Scope Keeping Momentum Yearly Deliverables Regular KPI tracking tied to business goals Ongoing communication Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 46

47 Information Governance Success Factors Company Readiness Business Sponsorship Funding Tools and Automation : Can not scale without it Have a technology roadmap Have a business plan first Keep Momentum Focus Scope Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 47

48 Information Governance Success Factors Company Readiness Business Sponsorship Funding Getting the Right Skills/People: Information Governance Project Office Extended Team Keep Momentum Focus Scope Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 48

49 Extended Information Governance Team Management Provide oversight support, resources, resolve issues Both Executive & Middle Business Process Owners Business process & operations all play a role in information governance New : Business Data Steward Information Governance Project Office Drives IG program deliverables, Chairs IG forums, Provides IG services IT Provides data technology roadmap, data architecture, models & technical standards. Builds & Runs trusted data stores Success Factors: Right skills, Dedicated time, Decision makers, Held accountable for IG work, Supported by their management 2011 SAP AG. All rights reserved. 49

50 Critical Business Roles in Information Governance Business Data Steward Understands the business processes that create data Custodian of the data definitions Responsible for quality and management of data Represents data function to other business units Business Executive Sponsor Go to Executive Arbitrates between business units Funds data quality and management programs Values the IG program and demonstrates it SAP AG. All rights reserved. 50

51 Attributes of an Effective Business Data Steward Business Knowledge Team Builder Communicator Effective Business Data Steward Change Manager Respected Consensus Builder Senior Management Support? 2011 SAP AG. All rights reserved. 51

52 Information Governance Success Factors Company Readiness Overcoming Resistance Business Sponsorship Funding Keep Momentum Focus Scope Tools and Automation Get the Right Skills/People/Organization Overcome Resistance 2011 SAP AG. All rights reserved. 52

53 Resistance Busters Company Readiness Business Sponsorship Funding Keep Momentum Focus Scope Tools and Automation Get the Right Skills/People/Organization Overcome Resistance Multi-year funding Metric-based accomplishments Fact-based methods Use the friends of data One-on-one education, training Incentive driven motivation Business speak not data speak 2011 SAP AG. All rights reserved. 53

54 Question Where can I get additional information? Note: the answer will determine the success factors for your governance program? 2011 SAP AG. All rights reserved. 54

55 Additional Information What is information governance? ce/index.epx White Paper : EIM (Philip Russom ) White Paper: SAP Governance from the Ground UP (Jill Dyche) Making Information Governance work for you Solutions from SAP Book : Managing your Business Data : From Chaos to Confidence (Villar) 2012 SAP AG. All rights reserved. 55

56 Thank You

Enterprise Data Management

Enterprise Data Management Enterprise Data Management - The Why/How/Who - The business leader s role in data management Maria Villar, Managing Partner Business Data Leadership Introduction Good Data is necessary for all business

More information

Enterprise Data Governance

Enterprise Data Governance Enterprise Aligning Quality With Your Program Presented by: Mark Allen Sr. Consultant, Enterprise WellPoint, Inc. (mark.allen@wellpoint.com) 1 Introduction: Mark Allen is a senior consultant and enterprise

More information

Enabling Data Quality

Enabling Data Quality Enabling Data Quality Establishing Master Data Management (MDM) using Business Architecture supported by Information Architecture & Application Architecture (SOA) to enable Data Quality. 1 Background &

More information

EXPLORING THE CAVERN OF DATA GOVERNANCE

EXPLORING THE CAVERN OF DATA GOVERNANCE EXPLORING THE CAVERN OF DATA GOVERNANCE AUGUST 2013 Darren Dadley Business Intelligence, Program Director Planning and Information Office SIBI Overview SIBI Program Methodology 2 Definitions: & Governance

More information

Best Practices in Enterprise Data Governance

Best Practices in Enterprise Data Governance Best Practices in Enterprise Data Governance Scott Gidley and Nancy Rausch, SAS WHITE PAPER SAS White Paper Table of Contents Introduction.... 1 Data Governance Use Case and Challenges.... 1 Collaboration

More information

IRMAC SAS INFORMATION MANAGEMENT, TRANSFORMING AN ANALYTICS CULTURE. Copyright 2012, SAS Institute Inc. All rights reserved.

IRMAC SAS INFORMATION MANAGEMENT, TRANSFORMING AN ANALYTICS CULTURE. Copyright 2012, SAS Institute Inc. All rights reserved. IRMAC SAS INFORMATION MANAGEMENT, TRANSFORMING AN ANALYTICS CULTURE ABOUT THE PRESENTER Marc has been with SAS for 10 years and leads the information management practice for canada. Marc s area of specialty

More information

Explore the Possibilities

Explore the Possibilities Explore the Possibilities 2013 HR Service Delivery Forum Best Practices in Data Management: Creating a Sustainable and Robust Repository for Reporting and Insights 2013 Towers Watson. All rights reserved.

More information

Enterprise Data Governance

Enterprise Data Governance DATA GOVERNANCE Enterprise Data Governance Strategies and Approaches for Implementing a Multi-Domain Data Governance Model Mark Allen Sr. Consultant, Enterprise Data Governance WellPoint, Inc. 1 Introduction:

More information

Data Governance Best Practice

Data Governance Best Practice Data Governance Best Practice Business Connexion Michelle Grimley Senior Manager EIM +27 (0)11 266 6499 Michelle.Grimley@bcx.co.za Inri Möller Master Data Manager +27 (0)11 266 5146 Inri.Möller@bcx.co.za

More information

Getting Started with Data Governance. Philip Russom TDWI Research Director, Data Management June 14, 2012

Getting Started with Data Governance. Philip Russom TDWI Research Director, Data Management June 14, 2012 Getting Started with Data Governance Philip Russom TDWI Research Director, Data Management June 14, 2012 Speakers Philip Russom Director, TDWI Research Daniel Teachey Senior Director of Marketing, DataFlux

More information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information 1 BI STRATEGY 3 04 Executive Summary 08 What is a BI Strategy 10 BI Strategy Overview 24 Getting Started 28 How SAP Can Help 33 More Information 5 EXECUTIVE SUMMARY EXECUTIVE SUMMARY TOP 10 BUSINESS PRIORITIES

More information

Top 10 Trends In Business Intelligence for 2007

Top 10 Trends In Business Intelligence for 2007 W H I T E P A P E R Top 10 Trends In Business Intelligence for 2007 HP s New Information Management Practice Table of contents Trend #1: BI Governance: Ensuring the Effectiveness of Programs and Investments

More information

Building a Data Quality Scorecard for Operational Data Governance

Building a Data Quality Scorecard for Operational Data Governance Building a Data Quality Scorecard for Operational Data Governance A White Paper by David Loshin WHITE PAPER Table of Contents Introduction.... 1 Establishing Business Objectives.... 1 Business Drivers...

More information

Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement

Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement Bruce Eckert, National Practice Director, Advisory Group Ramesh Sakiri, Executive Consultant, Healthcare

More information

Data Governance: A Business Value-Driven Approach

Data Governance: A Business Value-Driven Approach Data Governance: A Business Value-Driven Approach A White Paper by Dr. Walid el Abed CEO January 2011 Copyright Global Data Excellence 2011 Contents Executive Summary......................................................3

More information

Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff

Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff The Challenge IT Executives are challenged with issues around data, compliancy, regulation and making confident decisions on their business

More information

SAP BusinessObjects Information Steward

SAP BusinessObjects Information Steward SAP BusinessObjects Information Steward Michael Briles Senior Solution Manager Enterprise Information Management SAP Labs LLC June, 2011 Agenda Challenges with Data Quality and Collaboration Product Vision

More information

Data Governance Best Practices

Data Governance Best Practices Data Governance Best Practices Rebecca Bolnick Chief Data Officer Maya Vidhyadharan Data Governance Manager Arizona Department of Education Key Issues 1. What is Data Governance and why is it important?

More information

Why Data Governance - 1 -

Why Data Governance - 1 - Data Governance Why Data Governance - 1 - Industry: Lack of Data Governance is a Key Issue Faced During Projects As projects address process improvements, they encounter unidentified data processes that

More information

Data Governance: A Business Value-Driven Approach

Data Governance: A Business Value-Driven Approach Global Excellence Governance: A Business Value-Driven Approach A White Paper by Dr Walid el Abed CEO Trusted Intelligence Contents Executive Summary......................................................3

More information

DISCIPLINE DATA GOVERNANCE GOVERN PLAN IMPLEMENT

DISCIPLINE DATA GOVERNANCE GOVERN PLAN IMPLEMENT DATA GOVERNANCE DISCIPLINE Whenever the people are well-informed, they can be trusted with their own government. Thomas Jefferson PLAN GOVERN IMPLEMENT 1 DATA GOVERNANCE Plan Strategy & Approach Data Ownership

More information

The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into

The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any

More information

BI Strategy: Getting to Where You Want to Go with a Business-Driven Strategy

BI Strategy: Getting to Where You Want to Go with a Business-Driven Strategy BI Strategy: Getting to Where You Want to Go with a Business-Driven Strategy ASUG IL Chicago Chapter Meeting, Nov. 1, 2013 Pat Saporito, Global Center of Excellence Agenda Business Challenges Importance

More information

Business Performance & Data Quality Metrics. David Loshin Knowledge Integrity, Inc. loshin@knowledge-integrity.com (301) 754-6350

Business Performance & Data Quality Metrics. David Loshin Knowledge Integrity, Inc. loshin@knowledge-integrity.com (301) 754-6350 Business Performance & Data Quality Metrics David Loshin Knowledge Integrity, Inc. loshin@knowledge-integrity.com (301) 754-6350 1 Does Data Integrity Imply Business Value? Assumption: improved data quality,

More information

Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization

Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization Intros - Name - Interest / Challenge - Role Data Governance is a Business Function Data governance should

More information

Data Governance Baseline Deployment

Data Governance Baseline Deployment Service Offering Data Governance Baseline Deployment Overview Benefits Increase the value of data by enabling top business imperatives. Reduce IT costs of maintaining data. Transform Informatica Platform

More information

Agile Master Data Management TM : Data Governance in Action. A whitepaper by First San Francisco Partners

Agile Master Data Management TM : Data Governance in Action. A whitepaper by First San Francisco Partners Agile Master Data Management TM : Data Governance in Action A whitepaper by First San Francisco Partners First San Francisco Partners Whitepaper Executive Summary What do data management, master data management,

More information

DATA GOVERNANCE AND DATA QUALITY

DATA GOVERNANCE AND DATA QUALITY DATA GOVERNANCE AND DATA QUALITY Kevin Lewis Partner Enterprise Management COE Barb Swartz Account Manager Teradata Government Systems Objectives of the Presentation Show that Governance and Quality are

More information

Session 0905 ASUG SBOUC Align your Business and IT with a Solid BI Strategy. Deepa Sankar Pat Saporito

Session 0905 ASUG SBOUC Align your Business and IT with a Solid BI Strategy. Deepa Sankar Pat Saporito Session 0905 ASUG SBOUC Align your Business and IT with a Solid BI Strategy Deepa Sankar Pat Saporito Agenda Business Challenges The Importance of a BI Strategy How SAP Can Help in Defining Your BI Strategy

More information

Proactive DATA QUALITY MANAGEMENT. Reactive DISCIPLINE. Quality is not an act, it is a habit. Aristotle PLAN CONTROL IMPROVE

Proactive DATA QUALITY MANAGEMENT. Reactive DISCIPLINE. Quality is not an act, it is a habit. Aristotle PLAN CONTROL IMPROVE DATA QUALITY MANAGEMENT DISCIPLINE Quality is not an act, it is a habit. Aristotle PLAN CONTROL IMPROVE 1 DATA QUALITY MANAGEMENT Plan Strategy & Approach Needs Assessment Goals and Objectives Program

More information

mysap ERP FINANCIALS SOLUTION OVERVIEW

mysap ERP FINANCIALS SOLUTION OVERVIEW mysap ERP FINANCIALS SOLUTION OVERVIEW EFFECTIVE FINANCIAL MANAGEMENT ... IS KEY TO BUSINESS SUCCESS mysap ERP FINANCIALS YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS mysap ERP is the world s most complete

More information

BUSINESS INTELLIGENCE

BUSINESS INTELLIGENCE BUSINESS INTELLIGENCE Enabling Insights Across the Enterprise Patrick Callahan AST Corporation Practice Director Business Intelligence Naperville, Illinois USA 2011 Southern California Public Sector EBS

More information

Software Industry KPIs that Matter

Software Industry KPIs that Matter Software Companies Run Better on NetSuite. Software Industry KPIs that Matter Sponsored by Improved Results from Businesses Like Yours Business Visibility 360 o Visibility & Actionable Insight Increased

More information

The Business in Business Intelligence. Bryan Eargle Database Development and Administration IT Services Division

The Business in Business Intelligence. Bryan Eargle Database Development and Administration IT Services Division The Business in Business Intelligence Bryan Eargle Database Development and Administration IT Services Division Defining Business Intelligence (BI) Agenda Goals Identify data assets Transform data and

More information

DATA GOVERNANCE AND INSTITUTIONAL BUSINESS INTELLIGENCE WORKSHOP

DATA GOVERNANCE AND INSTITUTIONAL BUSINESS INTELLIGENCE WORKSHOP NERCOM, Wesleyan University DATA GOVERNANCE AND INSTITUTIONAL BUSINESS INTELLIGENCE WORKSHOP ORA FISH, EXECUTIVE DIRECTOR PROGRAM SERVICES OFFICE NEW YORK UNIVERSITY Data Governance Personal Journey Two

More information

SAP BusinessObjects BI Competency Centers People + Information = Intelligence

SAP BusinessObjects BI Competency Centers People + Information = Intelligence SAP BusinessObjects BI Competency Centers People + Information = Intelligence Timo Elliott, Senior Director, Strategic Marketing May 2009 Agenda 1. Why have a BI Competency Center 2. BICC Organization

More information

ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE

ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE Organizations with the ability to transform information into action enjoy a strategic advantage over their competitors. Reduced costs,

More information

Data Quality Management and Financial Services

Data Quality Management and Financial Services Data Quality Management and Financial Services Loretta O Connor Data Quality Sales Manager Data Quality Divion May 2007 1 PG 961 Content Introduction Defining the Data Quality Problem Solutions for Data

More information

Big Data for Higher Education and Research Growth

Big Data for Higher Education and Research Growth Big Data for Higher Education and Research Growth Hao Wang, Ph.D. Chief Information Officer The State University of New York 8/1/2013 What is Big Data? 8/1/2013 Draft for Discussion 2 Big Data 250 Years

More information

Presented By: Leah R. Smith, PMP. Ju ly, 2 011

Presented By: Leah R. Smith, PMP. Ju ly, 2 011 Presented By: Leah R. Smith, PMP Ju ly, 2 011 Business Intelligence is commonly defined as "the process of analyzing large amounts of corporate data, usually stored in large scale databases (such as a

More information

Oracle Business Intelligence Applications Overview. An Oracle White Paper March 2007

Oracle Business Intelligence Applications Overview. An Oracle White Paper March 2007 Oracle Business Intelligence Applications Overview An Oracle White Paper March 2007 Note: The following is intended to outline our general product direction. It is intended for information purposes only,

More information

Data Governance Overview

Data Governance Overview Data Governance Overview Anthony Chalker Managing Director August 12, 2014 2:05 2:55 Session What is Data Governance? Data Governance is the specification of decision rights and an accountability framework

More information

... Foreword... 17. ... Preface... 19

... Foreword... 17. ... Preface... 19 ... Foreword... 17... Preface... 19 PART I... SAP's Enterprise Information Management Strategy and Portfolio... 25 1... Introducing Enterprise Information Management... 27 1.1... Defining Enterprise Information

More information

SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite

SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite SAP Solution Overview SAP Business Suite SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE ESSENTIAL ENTERPRISE BUSINESS STRATEGY PROVIDING A SOLID FOUNDATION FOR ENTERPRISE FINANCIAL MANAGEMENT 2 Even

More information

Turning Data into Knowledge: Creating and Implementing a Meta Data Strategy

Turning Data into Knowledge: Creating and Implementing a Meta Data Strategy EWSolutions Turning Data into Knowledge: Creating and Implementing a Meta Data Strategy Anne Marie Smith, Ph.D. Director of Education, Principal Consultant amsmith@ewsolutions.com PG 392 2004 Enterprise

More information

Visual Enterprise Architecture

Visual Enterprise Architecture Business Process Management & Enterprise Architecture Services and Solutions October 2012 VEA: Click About to edit Us Master title style Global Presence Service and Solution Delivery in 22 Countries and

More information

C A S E S T UDY The Path Toward Pervasive Business Intelligence at an Asian Telecommunication Services Provider

C A S E S T UDY The Path Toward Pervasive Business Intelligence at an Asian Telecommunication Services Provider C A S E S T UDY The Path Toward Pervasive Business Intelligence at an Asian Telecommunication Services Provider Sponsored by: Tata Consultancy Services November 2008 SUMMARY Global Headquarters: 5 Speen

More information

Halliburton: Moving up on the Enterprise Data Management maturity scale in upstream Oil & Gas services company

Halliburton: Moving up on the Enterprise Data Management maturity scale in upstream Oil & Gas services company [ Halliburton: Moving up on the Enterprise Data Management maturity scale in upstream Oil & Gas services company Gerald Hughes, Halliburton Energy Services Nitin Joshi, SAP America [ Learning Points How

More information

Introduction to Business Intelligence

Introduction to Business Intelligence IBM Software Group Introduction to Business Intelligence Vince Leat ASEAN SW Group 2007 IBM Corporation Discussion IBM Software Group What is Business Intelligence BI Vision Evolution Business Intelligence

More information

ABOUT US WHO WE ARE. Helping you succeed against the odds...

ABOUT US WHO WE ARE. Helping you succeed against the odds... ACCURACY DELIVERED ABOUT US WHO WE ARE BizAcuity is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the

More information

Process-Based Business Transformation. Todd Lohr, Practice Director

Process-Based Business Transformation. Todd Lohr, Practice Director Process-Based Business Transformation Todd Lohr, Practice Director Process-Based Business Transformation Business Process Management Process-Based Business Transformation Service Oriented Architecture

More information

ACCOUNTS PAYABLE AUTOMATION FOR SAP

ACCOUNTS PAYABLE AUTOMATION FOR SAP ebook: Accounts Payable ACCOUNTS PAYABLE AUTOMATION FOR SAP How Adding AP Workflow Automation to Vendor Invoice Processing Can Make Your AP Operation Best-in-Class Accounts Payable Automation for SAP 2

More information

Enterprise Data Management for SAP. Gaining competitive advantage with holistic enterprise data management across the data lifecycle

Enterprise Data Management for SAP. Gaining competitive advantage with holistic enterprise data management across the data lifecycle Enterprise Data Management for SAP Gaining competitive advantage with holistic enterprise data management across the data lifecycle By having industry data management best practices, from strategy through

More information

Data Quality Assessment. Approach

Data Quality Assessment. Approach Approach Prepared By: Sanjay Seth Data Quality Assessment Approach-Review.doc Page 1 of 15 Introduction Data quality is crucial to the success of Business Intelligence initiatives. Unless data in source

More information

Implementing a Data Governance Initiative

Implementing a Data Governance Initiative Implementing a Data Governance Initiative Presented by: Linda A. Montemayor, Technical Director AT&T Agenda AT&T Business Alliance Data Governance Framework Data Governance Solutions: o Metadata Management

More information

Operationalizing Data Governance through Data Policy Management

Operationalizing Data Governance through Data Policy Management Operationalizing Data Governance through Data Policy Management Prepared for alido by: David Loshin nowledge Integrity, Inc. June, 2010 2010 nowledge Integrity, Inc. Page 1 Introduction The increasing

More information

Business Intelligence Competency Centers People + Information = Intelligence. Timo Elliott

Business Intelligence Competency Centers People + Information = Intelligence. Timo Elliott Business Intelligence Competency Centers People + Information = Intelligence Timo Elliott 1.Why have a BI Competency Center 2.BICC Organization and Staffing 3.BICC Functional areas and Key Tasks 4.Creating

More information

IDC Abordagem à Implementação de Soluções BPM

IDC Abordagem à Implementação de Soluções BPM IDC Abordagem à Implementação de Soluções BPM 30 de Setembro de 2008 HP Portugal Consulting & Integration 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change

More information

Data Integrity and Integration: How it can compliment your WebFOCUS project. Vincent Deeney Solutions Architect

Data Integrity and Integration: How it can compliment your WebFOCUS project. Vincent Deeney Solutions Architect Data Integrity and Integration: How it can compliment your WebFOCUS project Vincent Deeney Solutions Architect 1 After Lunch Brain Teaser This is a Data Quality Problem! 2 Problem defining a Member How

More information

Fortune 500 Medical Devices Company Addresses Unique Device Identification

Fortune 500 Medical Devices Company Addresses Unique Device Identification Fortune 500 Medical Devices Company Addresses Unique Device Identification New FDA regulation was driver for new data governance and technology strategies that could be leveraged for enterprise-wide benefit

More information

ElegantJ BI. White Paper. Operational Business Intelligence (BI)

ElegantJ BI. White Paper. Operational Business Intelligence (BI) ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence

More information

Master Data Governance & SAP Information Steward Integration. Jens Sauer, SAP Switzerland September 11 th, 2013

Master Data Governance & SAP Information Steward Integration. Jens Sauer, SAP Switzerland September 11 th, 2013 Master Data Governance & SAP Information Steward Integration Jens Sauer, SAP Switzerland September 11 th, 2013 Agenda Enterprise Master Data Management Trends & Functions SAP Enterprise MDM Product Portfolio

More information

WHITE PAPER. The 7 Deadly Sins of. Dashboard Design

WHITE PAPER. The 7 Deadly Sins of. Dashboard Design WHITE PAPER The 7 Deadly Sins of Dashboard Design Overview In the new world of business intelligence (BI), the front end of an executive management platform, or dashboard, is one of several critical elements

More information

Data Governance. Unlocking Value and Controlling Risk. Data Governance. www.mindyourprivacy.com

Data Governance. Unlocking Value and Controlling Risk. Data Governance. www.mindyourprivacy.com Data Governance Unlocking Value and Controlling Risk 1 White Paper Data Governance Table of contents Introduction... 3 Data Governance Program Goals in light of Privacy... 4 Data Governance Program Pillars...

More information

BUSINESS INTELLIGENCE COMPETENCY CENTER (BICC) HELPING ORGANIZATIONS EFFECTIVELY MANAGE ENTERPRISE DATA

BUSINESS INTELLIGENCE COMPETENCY CENTER (BICC) HELPING ORGANIZATIONS EFFECTIVELY MANAGE ENTERPRISE DATA BUSINESS INTELLIGENCE COMPETENCY CENTER (BICC) HELPING ORGANIZATIONS EFFECTIVELY MANAGE ENTERPRISE DATA Executive Summary Companies continue to remain challenged in deriving meaningful insights from the

More information

Enterprise Information Management

Enterprise Information Management Enterprise Information Management A Key Business Enabler July 2012 The Vision Auckland Council s vision is for Auckland to become the worlds most liveable city. In order to achieve this vision, it needs

More information

EIM Strategy & Data Governance

EIM Strategy & Data Governance EIM Strategy & Data Governance August 2008 Any Information management program must utilize a framework and guiding principles to leverage the Enterprise BI Environment Mission: Provide reliable, timely,

More information

Data Governance 8 Steps to Success

Data Governance 8 Steps to Success Data Governance 8 Steps to Success Anne Marie Smith, Ph.D. Principal Consultant Asmith @ alabamayankeesystems.com http://www.alabamayankeesystems.com 1 Instructor Background Internationally recognized

More information

Trends In Data Quality And Business Process Alignment

Trends In Data Quality And Business Process Alignment A Custom Technology Adoption Profile Commissioned by Trillium Software November, 2011 Introduction Enterprise organizations indicate that they place significant importance on data quality and make a strong

More information

Make information work to your advantage.*

Make information work to your advantage.* Advisory Consulting Make information work to your advantage.* Help reduce operating costs, respond to competitive pressures, and improve collaboration. pwc.com *connectedthinking (Year) PwC copyright statement

More information

Measure Your Data and Achieve Information Governance Excellence

Measure Your Data and Achieve Information Governance Excellence SAP Brief SAP s for Enterprise Information Management SAP Information Steward Objectives Measure Your Data and Achieve Information Governance Excellence A single solution for managing enterprise data quality

More information

Data Governance: From theory to practice. Zeeman van der Merwe Manager: Information Integrity and Analysis, ACC Zeeman.vanderMerwe@Acc.co.

Data Governance: From theory to practice. Zeeman van der Merwe Manager: Information Integrity and Analysis, ACC Zeeman.vanderMerwe@Acc.co. Data Governance: From theory to practice Zeeman van der Merwe Manager: Information Integrity and Analysis, ACC Zeeman.vanderMerwe@Acc.co.nz 2010 SUNZ Conference 16 February 2010 Why Data Governance? Why

More information

Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer

Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer Terry Bouziotis: Director, IT Enterprise Master Data Management JJHCS Bob Delp: Sr. MDM Program Manager

More information

Best Practices for Planning and Budgeting. A white paper prepared by PROPHIX Software October 2006

Best Practices for Planning and Budgeting. A white paper prepared by PROPHIX Software October 2006 A white paper prepared by PROPHIX Software October 2006 Executive Summary The continual changes in the business climate constantly challenge companies to find more effective business practices. However,

More information

Make information work to your advantage. Help reduce operating costs, respond to competitive pressures, and improve collaboration.

Make information work to your advantage. Help reduce operating costs, respond to competitive pressures, and improve collaboration. Make information work to your advantage. Help reduce operating costs, respond to competitive pressures, and improve collaboration. May 2011 Advisory Consulting Table of contents Transform data from a hindrance

More information

Oracle Business Intelligence Applications: Complete Solutions for Rapid BI Success

Oracle Business Intelligence Applications: Complete Solutions for Rapid BI Success 1 Oracle Business Intelligence Applications: Complete Solutions for Rapid BI Success Lara Chedid Associate Project Manager Youssef Halawi Sales Consulting Manager Safe Harbor Statement

More information

Making Information Governance a Reality for Your Organization Maximize the Value of Enterprise Information

Making Information Governance a Reality for Your Organization Maximize the Value of Enterprise Information SAP Thought Leadership Paper Information Governance Making Information Governance a Reality for Your Organization Maximize the Value of Enterprise Information Table of Contents 6 The Importance of Information

More information

Make the right decisions with Distribution Intelligence

Make the right decisions with Distribution Intelligence Make the right decisions with Distribution Intelligence Bengt Jensfelt, Business Product Manager, Distribution Intelligence, April 2010 Introduction It is not so very long ago that most companies made

More information

Effective Enterprise Performance Management

Effective Enterprise Performance Management Seattle Office: 2211 Elliott Avenue Suite 200 Seattle, Washington, 98121 seattle@avanade.com www.avanade.com Avanade is a global IT consultancy dedicated to using the Microsoft platform to help enterprises

More information

SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT

SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT Your business intelligence strategy should take into account all sources

More information

Assessing and implementing a Data Governance program in an organization

Assessing and implementing a Data Governance program in an organization Assessing and implementing a Data Governance program in an organization Executive Summary As companies realize the importance of data and the challenges they face in integrating the data from various sources,

More information

Tackling ERP Modernization: A New Approach for State and Local Government

Tackling ERP Modernization: A New Approach for State and Local Government Tackling ERP Modernization: A New Approach for State and Local Government Today s Speakers Joe Morris Lead Analyst Center for Digital Government Government Technology Mike Bailey Finance Director City

More information

Real World Strategies for Migrating and Decommissioning Legacy Applications

Real World Strategies for Migrating and Decommissioning Legacy Applications Real World Strategies for Migrating and Decommissioning Legacy Applications Final Draft 2014 Sponsored by: Copyright 2014 Contoural, Inc. Introduction Historically, companies have invested millions of

More information

best practices guide

best practices guide BUSINESS INTELLIGENCE COMPETENCY CENTER best practices guide 2015 SAP SE or an SAP affiliate company. All rights reserved. TABLE OF CONTENTS 04 Executive Summary 08 BICC Defined 12 BICC Organizational

More information

BI STRATEGY FRAMEWORK

BI STRATEGY FRAMEWORK BI STRATEGY FRAMEWORK Overview Organizations have been investing and building their information infrastructure and thereby accounting to massive amount of data. Now with the advent of Smart Phones, Social

More information

Supply Chain Analytics and Data Management Deloitte Consulting Perspectives. June 4, 2009

Supply Chain Analytics and Data Management Deloitte Consulting Perspectives. June 4, 2009 Supply Chain Analytics and Data Management Deloitte Consulting Perspectives June 4, 2009 Contents Defining Enterprise KPIs Institutionalizing KPI and Data Management Useful Principles and Tools Select

More information

Advertising and Media Industry KPIs that Matter

Advertising and Media Industry KPIs that Matter Businesses Run Better on NetSuite. Advertising and Media Industry KPIs that Matter Sponsored by Improved Results Achieved by Businesses Like Yours Business Visibility 360 o Visibility & Actionable Insight

More information

OPTIMUS SBR. Optimizing Results with Business Intelligence Governance CHOICE TOOLS. PRECISION AIM. BOLD ATTITUDE.

OPTIMUS SBR. Optimizing Results with Business Intelligence Governance CHOICE TOOLS. PRECISION AIM. BOLD ATTITUDE. OPTIMUS SBR CHOICE TOOLS. PRECISION AIM. BOLD ATTITUDE. Optimizing Results with Business Intelligence Governance This paper investigates the importance of establishing a robust Business Intelligence (BI)

More information

Five Fundamental Data Quality Practices

Five Fundamental Data Quality Practices Five Fundamental Data Quality Practices W H I T E PA P E R : DATA QUALITY & DATA INTEGRATION David Loshin WHITE PAPER: DATA QUALITY & DATA INTEGRATION Five Fundamental Data Quality Practices 2 INTRODUCTION

More information

Business Intelligence Market Trends Study

Business Intelligence Market Trends Study Use, duplication, or sale of this information, or data contained herein, is strictly prohibited. Copyright 2005 Gantry Group LLC, SourceMedia, Inc. All rights reserved. Business Intelligence Market Trends

More information

Part of the solution. Bringing it all Together - Informa2on and Data Management

Part of the solution. Bringing it all Together - Informa2on and Data Management Bringing it all Together - Informa2on and Data Management 1 Information vs. Data Information Knowledge, meaning The input needed to make business decisions The Focus Area of The Business Data Factual information

More information

Technical Management Strategic Capabilities Statement. Business Solutions for the Future

Technical Management Strategic Capabilities Statement. Business Solutions for the Future Technical Management Strategic Capabilities Statement Business Solutions for the Future When your business survival is at stake, you can t afford chances. So Don t. Think partnership think MTT Associates.

More information

Business Intelligence Standardization. Executive Overview

Business Intelligence Standardization. Executive Overview Business Intelligence Standardization Executive Overview AUTHOR: Timo Elliott CONTRIBUTORS: Darren Cunningham, Peter Lorant, MaryLouise Meckler, Jennifer Meegan, Pat Morrissey, David Townley, Lance Walter

More information

Understanding the Business Value of Social Solutions in Sales

Understanding the Business Value of Social Solutions in Sales WHITE PAPER Understanding the Business Value of Social Solutions in Sales Sponsored by: SAP Vanessa Thompson April 2014 IDC OPINION The confluence of the changing competitive landscape, strategic business

More information

Planning for a Successful Information Governance Program. Kathy Downing, MA, RHIA CHPS,PMP AHIMA Senior Director IG

Planning for a Successful Information Governance Program. Kathy Downing, MA, RHIA CHPS,PMP AHIMA Senior Director IG Planning for a Successful Information Governance Program Kathy Downing, MA, RHIA CHPS,PMP AHIMA Senior Director IG Objectives Overview of Project Management Applying Project Management techniques to Information

More information

Business Intelligence

Business Intelligence Transforming Information into Business Intelligence Solutions Business Intelligence Client Challenges The ability to make fast, reliable decisions based on accurate and usable information is essential

More information

Governance Is an Essential Building Block for Enterprise Information Management

Governance Is an Essential Building Block for Enterprise Information Management Research Publication Date: 18 May 2006 ID Number: G00139707 Governance Is an Essential Building Block for Enterprise Information Management David Newman, Debra Logan Organizations are seeking new ways

More information

Performance Management Applications. Gain Insight Throughout the Enterprise

Performance Management Applications. Gain Insight Throughout the Enterprise Performance Management Applications Gain Insight Throughout the Enterprise Applications that Span the Enterprise Managers need a consolidated view of their key enterprise metrics and performance indicators

More information

Project Management Office (PMO) Charter

Project Management Office (PMO) Charter Project Management Office (PMO) Charter Information & Communication Technologies 10 January 2008 Information & Communication Technologies Enterprise Application DISCLAIMER Services Project Management Office

More information

Building a Successful Data Quality Management Program WHITE PAPER

Building a Successful Data Quality Management Program WHITE PAPER Building a Successful Data Quality Management Program WHITE PAPER Table of Contents Introduction... 2 DQM within Enterprise Information Management... 3 What is DQM?... 3 The Data Quality Cycle... 4 Measurements

More information