What is SharePoint Adoption? How did we get here? Defining the Enterprise Application. Building the Foundation. Maximizing Technology

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3 What is SharePoint Adoption? How did we get here? Defining the Enterprise Application Organizational Investment & Involvement Building the Foundation Discussion, Description and Reality Maximizing Technology Working with what you have Lifecycle Feedback Lessons Learned and Moving Forward

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5 What s Your Responsibility? IT Pro Developer Project Manager Business Analyst C-Level

6 Small Employees Medium Employees Large Employees

7 If you build it, will they come?

8 Why are you using SharePoint? p

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10 2014 Concatenate Inc.. All rights reserved.

11 Inconsistency is a virus

12 which grows throughout your organization

13 Become a Connected Organization From systems of record to systems of engagement

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15 Traditional Organizations Silo Thinking Board CEO CFO CFO Treasurer Business Unit Manager Internal Audit

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18 An adoption strategy is what defines the SharePoint opportunity and need while aligning it with corporate goals and objectives

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21 Who is leading the charge?

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26 What process in your organization would you consider to be low-hanging fruit? Don t forget to triage what is the biggest pain right now? How can you alleviate it?

27 Commitment

28 SMART Governance Sensible Meaningful Articulate Real Tactical The policy will make good business sense throughout the organization The policies promote your business core competencies and moves the company forward The policy is defined appropriately and is not questioned by staff The policy is pragmatic and does not limit the effectiveness of SharePoint The policy empowers a business function and is easily implemented

29 Yammer and Office 365 Basic Integration Deeper Connectors Connected Experience

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31 Remember What Matters

32 Cultivating End-Users

33 Get Real Strategy doesn t always succeed Why and how do we fail? Users don t necessarily *have* to use SharePoint to get their job done New way(s) of doing something cultural changes take months to stick

34 Concatenates Business Critical SharePoint Maturity SharePoint Maturity Initial Basic Management Control Repeatable Controlled Environment Process Definition Defined Consistent Execution Process Measurement Managed Quality and Productivity Improvement Process Control Optimized Continuing improvement Process Integration Integrated Cooperative optimization Chaotic

35 Maturation SharePoint Maturity Maturation SharePoint Level Document Management Collaboration Business Process Automation Data Integration and Insight Business Intelligence Business Technology Alignment 500 Optimizing Innovating 400 Managed Predictable 300 Defined Standardized 200 Reactive Repeatable Content is personalized to the user. Content can be shared across multiple functions and systems without duplication. Content is monitored, maintained, some is targeted to specific groups. Usage is analyzed. Site Columns/ Managed Metadata standardize the taxonomy. If more than one document mgmt system is present, governance is defined. Custom metadata is applied to content. Multiple document mgmt systems may be present without governance for which system should be used for which purpose. Collaboration occurs outside the firewall i.e. with external contributors. Collaboration tools are used across the entire organization. Governance is defined and followed. Collaboration efforts extend sporadically to discussion threads, wikis, blogs, and doc libs with versioning. Collaboration efforts are collected in SP document libraries (links ed rather than documents) Power users can edit existing workflows to adapt them to changing business needs. Mobile views exist. The majority of business processes are represented in the system and have audit trails. Content types are leveraged. Workflows can recognize the user (i.e. knows my manager ). Business process is defined; out-of-box workflows are used sporadically. Data from key systems is fully integrated with SharePoint. Data from key systems is surfaced in read-only views on pages. Excel Services or data view web parts may be used to surface data to select individuals. Printed or exported business data is stored in document libraries. Real Time Dashboards and Data Visualization being fed by multiple data sources inside and outside SharePoint. Reports being generated with dynamic charts/graphs. Power Pivot/View and or Excel Services being used for analytics. Key reports are generated monthly and posted to Team Sites. Some reporting using data generated within SP. Reports are posted on SP in native format as documents. Enterprise platform used to drive efficiencies, automate core processes, source of business critical data and strategic reporting. SP integrated with other business systems, core business processes automated, source of strategic data. Some low level tactical business processes automated with workflow and forms. SP used for collaboration, team sites being used to manage projects, documents are well organized. 100 Initial Folder structure is recreated from shared drives. Content that could be in lists is posted in Content Editor WP. Collaboration occurs by walking down the hall, picking up the phone, ing colleagues. Achieved manually on an individual basis. Paper forms and manual data entry abound. Links to enterprise systems posted on SP site. Printed / exported data is visible to select individuals. Reporting is point in time, ad hoc and created outside SP using Word, Excel and PowerPoint. SP being used as company Intranet with document storage, news, shared calendar, etc.

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37 Enterprises with several years of Enterprise 2.0 efforts under their belt have failed to reach the tipping point and cross into mainstream adoption of social collaboration Information Week 80% of organizations with SharePoint continue ing documents back and forth - Usamp Survey Only 13% of IT professionals believe their internal social networks have been a success - Laurie Buczek The Big Failure of Enterprise 2.0 Social Business

38 Adoption Doesn t Just Happen

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40 Q & A

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42 Let s Connect