Empowered Self-Service with SAP HANA and SAP Lumira. Dennis Scoville BI Evangelist Business Intelligence & Technology Honeywell Aerospace

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1 Empowered Self-Service with SAP HANA and SAP Lumira Dennis Scoville BI Evangelist Business Intelligence & Technology Honeywell Aerospace

2 Agenda About Honeywell Introduction Self-Service Business Intelligence Business Case Keys to Success & Lessons Learned Q&A 2

3 About Honeywell Honeywell International Fortune 100 company Invents and manufactures safety, security and energy related technologies Approximately 132,000 employees worldwide Honeywell Aerospace Manufactures integrated avionics, engines, systems and service solutions for virtually every commercial and business aircraft in operation today Focus is on customers needs to make flying safer, more reliable, more efficient and more cost effective 3

4 Introduction Past Business Intelligence self-service offerings Primarily columnar-based reports Highly detailed SAP BusinessObjects Web Intelligence reports Provided capabilities to personalize reports Prompts to allow filtering down resulting data set Publishing allowed to favorites and group folders only No publishing allowed to Enterprise report folders No real-time data availability Oracle database based on SAP BusinessObjects Rapid Marts SAP BusinessObjects Data Services and Informatica jobs Extraction of SAP and other disparate systems 13-hour daily net change data load cycle Limited aggregated information SQL Server Analysis Services (SSAS) MOLAP cubes Excel pivot tables SharePoint Business Intelligence 4

5 Introduction Source Data Model Analytic Model User Interface User Maintained Data DB Link & Informatica ODS (Rapid Marts) SAP BusinessObjects Flat Files DB Link & Informatica Informatica & Data Services Staging Tables Non-SAP Source Systems Data Marts PerformancePoint SAP Source Systems Data Services & Informatica SQL Server Analysis Services Excel Services 11/6/2014 5

6 Introduction Source Data Model Analytic Model User Interface User Maintained Data DB Link & Informatica ODS (Rapid Marts) SAP BusinessObjects Flat Files DB Link & Informatica Informatica & Data Services Staging Tables Multiple skill sets required to maintain Multiple user interface locations Non-SAP Source Systems Data Marts PerformancePoint SAP Source Systems Data Services & Informatica Many different ETL tools and multiple transformation points SQL Server Analysis Services Excel Services 11/6/2014 6

7 Introduction What have we done since? Acquired and active on SAP HANA 1.0 and SAP BusinessObjects BI Platform 4.x since August 2011 SAP HANA Development, Quality and Production instances Development & Quality instances 500GB each Production instance is 3TB Web Intelligence Analysis for OLAP Crystal Reports for Enterprise Lumira Desktop Predictive Analysis (Client) Explorer (Planned Sunset 2015) Dashboards (Planned Sunset 2015) Design Studio (Planned Release September 2014) Lumira Server (Planned Release September 2014) 7

8 Introduction Source Data Model Analytic Model Semantic Model User Interface SAP SLT SAP Calculation View UNX Universe Web Intelligence Dashboard Analysis Analytic View Lumira Design Studio Dashboards Non-SAP Data Services 4.x Non-SAP Attribute View Explorer 11/6/2014 8

9 Introduction Source Data Model Analytic Model Semantic Model User Interface SAP SLT SAP Calculation View UNX Universe Web Intelligence Dashboard Analysis Few ETL tools and limited transformation points Analytic View Lumira Design Studio Dashboards Non-SAP Data Services 4.x Non-SAP Attribute View Explorer Common skill set required to maintain One Stop 11/6/2014 9

10 Self-Service Business Intelligence What is Self-Service Business Intelligence? Enabling access of enterprise-wide, governed, information to business users Requires no IT involvement after initial delivery of data sets What are the benefits of Self-Service Business Intelligence? Provides the business with a single source of truth Empowers business users to create personalized analytics and reports Encourages business decisions to be made based on information instead of intuition Reduces IT development and enhancement costs 10

11 Self-Service Business Intelligence Dashboard Design Studio Analysis Explorer Lumira Web Intelligence 11/6/

12 Self-Service Business Intelligence Honeywell Aerospace Self-Service Business Intelligence model splits responsibilities between IT and Business Users IT Extract, Transform and Load (ETL) SAP HANA Data Models SAP HANA Attribute Views, Analytic Views and Calculation Views SAP BusinessObjects Explorer Information Spaces SAP BusinessObjects Universes Higher complexity SAP BusinessObjects Web Intelligence reports SAP BusinessObjects Dashboards SAP BusinessObjects Design Studio Security Models Data Source Validation Explorer Lumira Dashboard Design Studio Analysis Web Intelligence 12

13 Self-Service Business Intelligence Honeywell Aerospace Self-Service Business Intelligence model splits responsibilities between IT and Business Users Business Users Lower complexity SAP BusinessObjects Web Intelligence reports SAP BusinessObjects Explorer View Sets SAP BusinessObjects Workspaces SAP BusinessObjects Analysis for OLAP SAP Lumira Desktop SAP Lumira Server SAP Predictive Analysis (Client) 13

14 Business Case Revenue, Direct Cost and Direct Margin Predictability model Sales Order Backlog as data foundation for Analytic View Existing Attribute Views were used for SAP delivered and custom dimension and attribute data Business Segment Hierarchy (Customer) Region Hierarchy (Customer) Product Line Hierarchy (Material) Time Hierarchy (Fiscal and Calendar) All data was acquired and visualization created in approximately 30 minutes 14

15 Business Case 15

16 Business Case 16

17 Business Case Seg 1 has the greatest Revenue, followed by Seg 2 and Seg 3 Seg 2 and Seg 3 have better linearity than Seg1 17

18 Business Case AMER has the greatest overall, but APAC and EMEA are growing AMER has better linearity than the other Regions 18

19 Business Case 19

20 Keys to Success & Lessons Learned Key prerequisites for successful Self-Service Business Intelligence Roles & Responsibilities between IT and Business Users must be clearly defined Information models need to be created with the business in mind Business needs to define key metrics and KPI thresholds Naming conventions need to be agreed upon and recognized across the enterprise Joint Application Development (JAD) of views will help foster this Training of Business Users Information models Self-Service Business Intelligence suite of tools SAP Learn BI content (sap.com/learnbi) Internally developed Self-Service Business Intelligence content 20

21 Keys to Success & Lessons Learned Lessons Learned Using SAP Lumira Very little training required for data junkies to be up-and-running on SAP Lumira How To documents for preferences, client setup and data acquisition 30-minute real-time data acquisition and visualization creation session Custom hierarchies was introduced in SAP Lumira 1.17 Filtering of data prior to acquisition was introduced in SAP Lumira 1.17 Like SAP BusinessObjects Explorer Information Spaces, too many attributes (Facets) will degrade performance in SAP Lumira Some visualizations do not use preferred palette For SAP Lumira client version, the more resources on the client machine, the better the tool will perform Freehand SQL data sources are difficult to work with Must login for each query (no profile) Executes queries serially on refresh 21

22 Q&A 22

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