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1 iq. link XG SM Services Expert Contract Maintenance for Your iq. link XG Server

2 Are You Getting All You Can From Your iq. link XG System? A chain is only as strong as its weakest link. With iq. link XG, you ve got one of the most advanced and powerful link design and planning solutions available. Don t let your server become the weak link in your network planning chain. You ve made the investment in iq. link XG. Why wouldn t you optimize your server to take full advantage of its power? Introducing iq. link XG SM Services from Comsearch, a contract maintenance program that protects and optimizes your server and maximizes the potential of your iq. link XG solution. What is your time worth? Time is among your most precious resources. An hour of your time spent on coordinating server maintenance is an hour of project planning time lost. Consider how much time your staff spends on the phone with an overwhelmed IT department; how long does it take to restore a server after an unexpected shut down; what about trying to coordinate server installations and upgrades with a third party IT contractor with limited resources? The value of your department is in planning and designing for the growth of your networks. With iq. link XG SM Services, you spend more time proving your value and less time maintaining your equipment. 2

3 Detailed user license management and usage statistics are configured to your specifications. iq. link XG SM services help keep your installation running with the latest features to ensure your system configuration is optimized for your needs. Our SM services offer complete map installations testing and configuration including optional updates for site coordinates when changing map references (e.g., International 1924/ED50 to WGS84).

4 iq. link XG SM Services: So Much Value For One Low Price. Originally developed for selected Comsearch customers, the iq. link XG SM Services package is now available to all iq. link XG customers. It is a contracted service that frees you from the routine tasks of maintaining your iq. link XG servers, so you can focus on doing more of what you do best using iq. link XG to plan and design for whatever is next. Maximize productivity. Minimize error. Lower Opex and IT Costs. The iq. link XG SM Services package provides twelve months of comprehensive server maintenance for one low price. Working through remote VPN access, our Comsearch engineers perform a variety of essential tasks that keep your iq. link XG server running at full speed. iq. link XG SM Services include: You ve made the investment in iq. link XG. Why wouldn t you optimize your server to take full advantage of its power? Continually updating your iq. link XG installation with the latest patches and features. Customizing your iq. link XG installation with detailed user license management, usage reports, and more. Installing, testing and configuring your GIS maps and updating your iq. link XG coordinate system and site coordinates when changes are made to the reference datum. Managing and customizing a variety of iq. link XG utilities. Maintaining your server operating system, including OS permissions and access privileges, running regular diagnostics, installing security patches, and performing complete system recovery and maintenance, should you have an unexpected hardware failure. Configuring new servers with all components required to run iq. link XG. Providing complete server backup and optional off-site storage to protect your main system installation including databases.

5 Nobody Knows Your iq. link XG System Better Best of all, this service is provided by some of the world s leading experts in network planning and design: the engineers at Comsearch. We created iq. link XG who better to help you squeeze every ounce of productivity out of it? We can protect and optimize your server, enabling you to take full advantage of your iq. link XG system, now and in the future. Comsearch, in turn is backed and supported by CommScope, a global leader in network infrastructure, design, and support. As a division of CommScope, Comsearch has access to a world of engineering resources and expertise. With research and manufacturing facilities worldwide, we ve got the people and the presence you need to support every facet of the network planning process. Other members of the iq.link XG Services family. iq. link XG SM Services is one of four exciting new service packages developed by Comsearch and designed to help you maximize your microwave network planning and iq. link XG potential. iq. link XG ENA (Equipment and Network Audit) Services: iq. link XG ENA Services, takes a comprehensive look at your entire network and equipment database to ensure that this critical data reflects what is actually installed and in operation. This Services package includes a detailed review of your radio and antenna equipment specifications, identification of potential interference hot spots, comparison of planned and physical network databases to identify discrepancies and an evaluation of spectrum allocation and load capacity. All for one low predetermined price. iq. link XG NUA (Network Upgrade Analysis) Services: With iq. link XG NUA Services, operators considering a capacity upgrade can quickly and accurately simulate the impact of an upgrade on system requirements. Our engineers conduct a full interference analysis, link capacity assessment and additional spectrum prediction. We ll also think through the impact of any antenna upgrades or equipment and help you create an upgrade plan that meets your availability requirements and performance objectives. iq. link XG DM (Database Management) Services: iq. link XG DM Services provides complete management and maintenance of your iq. link XG database. This service ensures that your complete iq. link XG database is protected, contains accurate and current technical specifications and is as representative of your live network as possible. All for one low annual fee.

6 Don t just optimize your planning. Optimize your people. The industry is evolving much too fast to go it alone. With more emphasis being placed on planning to keep up with the ever-growing demand for capacity, there is precious little time to devote to the routine but important tasks. In Comsearch you have the perfect partner. Experienced and proactive, we not only maintain your servers and databases, we ensure you have the critical information you need to make well-informed decisions. In the process, we free your staff to do what you re paying them to do lay the groundwork for your network s long-term success. iq.link XG SM Services Expert Contract Maintenance for Your iq. link XG Server For more information on iq. link XG SM Services or any package in the iq. link XG Services family, contact Comsearch at or visit &

7 Partners to the World s Best Networks First, Comsearch made microwave networks possible. Next, we made those networks even better. As a CommScope company, we re taking those networks to the next level. Since 1977, Comsearch has led the industry with spectrum management solutions and wireless engineering services that improve the way people communicate and how data moves. We ve become a trusted global leader in the planning, design and administration of thousands of microwave networks around the world, with interference analysis and mitigation procedures that have become the industry standard. As part of CommScope, we ve aligned our extensive research, technology, innovation and expertise to drive faster, stronger connections and the next evolution in microwave communication.

8 We re proud to be a part of your network s story. Here at CommScope, we embrace our role as a trusted resource, partner, and facilitator. We create the infrastructure that connects the world and evolves with every advance in technology. By investing all of our capabilities, resources, relationships, and products into your toughest challenges, we continue our long history of solving problems together paving the way for new ideas and fresh ways of thinking. We re a trusted resource and partner around the world because we re invested in you: your people, your networks, your success. It inspires us to build relationships and infrastructure connect people and technologies across protocols, oceans, and time zones and share what we learn along the way. We ll never stop connecting and evolving networks for the business of life at home, at work, and on the go. This is our promise to you. This is CommScope Janelia Farm Blvd. Ashburn, VA USA Customer Support Center From North America Telephone: International Telephone: Fax: BR EN (08/11) 2011 CommScope, Inc. All rights reserved. This document is for planning purposes only and is not intended to modify or supplement any specifications or warranties relating to Comsearch products or services. Comsearch and iq. link XG are registered trademarks of CommScope, Inc. All other marks are not owned by CommScope.

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