NCR CLOUD SERVICES OVERVIEW. An NCR Brochure

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1 NCR CLOUD SERVICES OVERVIEW An NCR Brochure

2 Are you looking for a partner to provide unparalleled security, uptime and performance for your core applications? You have chosen to host your applications in the cloud; now allow NCR Cloud Services to provide the dependable and protected infrastructure you need. Our hosting environment lets us bear the responsibility of maintaining uptime and efficient software performance, so you can focus on running your core business. Our data centers are designed to be reliable and secure, operating in a fault-tolerant environment. 2

3 NCR Cloud Services NCR Cloud Services provides a wide variety of offerings, ranging from hardware procurement to application support, to meet your technology challenges. We encompass all of the technology and facility-related components to support the infrastructure, platform and software applications needed to run your business. Our data centers are highly secure with the certifications our customers demand in today s privacy-centric world. We are PCI compliant as required, ISO certified and annually reviewed by the FFIEC. On top of all that, our world-class customer service is unparalleled in the industry. Our environmental controls, generators, maintenance programs, and redundant configurations provide for best-in-class reliability. The safety of your data is our number one concern, that s why we have multiple layers of security built into our data center: Only authorized personnel can enter the data center with our card-access system requiring a card swipe and PIN; access to the computer room requires a card swipe and a biometric palm scan. Seismic sensors installed in the computer room s surrounding walls and ceiling help protect against any intrusion. Network security is also in place through the implementation of our Checkpoint Firewall-1 solution. Secure socket layer (SSL) protocol is used to protect information over the Internet. 3

4 Software as a Service NCR s Cloud Services allows you to use our SaaS solutions running in our secure cloud infrastructure through a thin client or secure web browser. NCR offers a deployment option known as Software as a Service (SaaS). Opting for a predictable, low monthly fee, you can depend on NCR to own, operate and maintain not only the application itself, but the underlying cloud infrastructure including the network, servers, operating systems, and storage. 4

5 Managed Hosting When you choose NCR Cloud Services to host your applications, you transform your business by lowering costs, accelerating solution deployment, and increasing efficiencies. In addition to high application availability and IT security, our secure hosting infrastructure helps shift your expenses from higher cost, upfront capital expenses to lower cost, hosted system implementations. New applications are quickly deployed, and infrastructure and personnel costs can be reduced. NCR s Cloud Services provides the infrastructure, platform and the software support needed to customize and integrate solutions in a secure environment. Rather than buy a software license and host it yourself, NCR offers an alternative known as Managed Hosting. You can choose to host your software applications in our Private Cloud, opting for a predictable, low monthly fee. You can depend on us to own, operate and maintain the hardware needed to run your software and securely store the associated data. You can be assured your systems are running at peak levels while you focus on your core business. Lowering costs Accelerating solution deployment Increasing efficiencies 5

6 NCR Cloud Services Offerings Combined, all of these layers provide a secure, robust data- and application-hosting environment. Software Implementation and Configuration Performance Monitoring, Reporting and Service Level Agreements Application Support and Help Desk Disaster Recovery as a Service Relationship Management Network Service and Tier I ISP Connectivity Operating System (OS) Administration IaaS and PaaS VM Cloud Solutions Database Administration Software and Hardware Procurement Project Managemnet 6

7 What makes NCR different? When you select NCR Cloud Services for SaaS or Managed Hosting, you are choosing a global leader in the financial, retail, travel, and telecom industries. We have served more than 500 clients worldwide. This represents: 3 million mobile bar codes downloaded each month 5 billion transactional and marketing messages sent each year NCR's online and mobile banking solutions facilitate $16 billion of transactions each month 15+ million consumers logging in to secure financial hosted applications Key Features 24x7x365 application management Audited intrusion detection Security reporting and fraud detection Security and network consultants Help desk and incident tracking World-class customer support 7

8 Competitive advantage NCR Cloud Services does more than just host applications, we provide secure access to the applications and maintain the servers, routers, storage and other infrastructure technologies necessary to keep the application running at peak performance. We deliver a stable, secure environment for critical business applications if they are SaaS or licensed. As a part of our competitive advantage, NCR provides: PCI Compliance and FFIEC reviews as required for our financial SaaS solutions A state-of-the-art cloud environment: built with Enterprise systems from Dell, Brocade and Juniper and VMware software System Architects to implement customer solutions as either a physical or virtual environment Domestic helpdesk support Professional services experts to customize and integrate the solution based on your specific needs Dedicated security experts to approve all network changes Dedicated analysts for each customer with assigned backups 8

9 why NCR? NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 300 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 26,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR Corporation 3097 Satellite Boulevard. Duluth, Georgia USA NCR continually improves products as new technologies and components become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions and operations described herein may not be marketed by NCR in all parts of the world. Consult your NCR representative or NCR office for the latest information. NCR APTRA is a registered trademark of NCR Corporation in the United States and/or other countries. All brand and product names appearing in this document are trademarks, registered trademarks or service marks of their respective holders NCR Corporation

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