Solutions as a Service N.Konstantinidis Technical Director - MNG

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1 Med Nautilus Greece Connected World April 10, 2014 Solutions as a Service N.Konstantinidis Technical Director - MNG

2 MedNautilus Greece Solutions as a Service 2014 SINCE 2002 Data Center Physical Colocation as a Service Data Center as a Service (DCaaS) SINCE 2013 Cloud Computing Stack Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) (IaaS) Network as a Service (NaaS) Enhanced IT services Security as a Service (MSSP) Desktop as a Service (DaaS) Backup as a Service (BaaS) Disaster Recovery as a Service (DRaaS)

3 MedNautilus Greece Network FTTB Domestic and international connectivity We serve our customers home and abroad. Biggest Global Internet Transit Provider in Med Basin and worldwide coverage through proprietary and legacy infrastructure, as well as subsidiaries and local partner networks.

4 MedNautilus Greece Data Centers State of the Art Data Centers Buildings (Metamorphosis, Koropi & Chania) : Owned and operated by MedNautilus Co-location, Physical and Virtual Hosting Solutions Single or Part (e.g 10 U,22U) of Cabinet, Caged Space, Suite, entire Floor PoP (Thessaloniki) Dedicated Electrical Area Entire Floor ISO 9001:2008 ISO/IEC 27001:2005 Single Cabinet Caged Space

5 MedNautilus Greece Data Centers MED Nautilus Data Centers : E/M infrastructure Electrical Supply: redundant 2N Cooling supply: redundant N+1 Monitoring systems: 24x7 Communication Infrastructure: Reliable and redundant connectivity Security: Fire Control: State-of-the-art systems & reliable services Automated systems /int l standards

6 MedNautilus Greece Solutions as a Service Cloud Computing Stack Software Application Platform Infrastructure Network Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) Network as a Service (NaaS)

7 MedNautilus Greece Cloud Solutions Med Nautilus CLOUD Solutions Features High Service Security and Availability ICT Best of Breed Connectivity: High Availability Full Internet Reach Highly qualified Solution Design and Operational Support Economics Reduced Total cost of Ownership Disposal of Investments Capex turned into Opex Flexibility Offer highly configurable and modular Flexible contractual solutions Easy and fast implementation Strategic Outsourcing of non-core activities Pay-as-U-growth ICT evolution without effort Reduced Time to Market

8 MedNautilus Greece Cloud Service Area ESX 1 Virtual Hosting Infrastructure ESX 2 vcenter Service Area vcenter Server Farm STATE OF THE ART ARCHITECTURE Customer Area ESX 1 Primary site (Metamorphosis) ESX 4 Storage and Backup Infrastructure Backup Server FC Switch NAS SAN Storage Node Storage Array Physical Hosting Server Colocation Server LAN Switch FC Switch Secondary site (Koropi) Virtual Tape Library Tape Library Two different server domains physically separated

9 MedNautilus Greece Cloud VCenter Operation management Suite Proven virtualization platform Improve resource utilization and availability for your applications Capacity planning Know how many days before capacity runs out so IT can continue to be responsive Optimize efficiency Know on which virtual machines might be overprovisioned Improve performance Faster root cause identification of emerging issues

10 MedNautilus Greece Cloud CLOUD PLATFORM- IaaS Network segregation Customer isolation Data privacy Secure Access Hardware redundancy

11 MedNautilus Greece An IaaS Success Story CUSTOMER Med Nautilus Latency 8-30ms Enhanced Security Full monitoring & provisioning Snapshot services & custom made Multiple back up scenarios >20 VM Local pre and after sales support 24x7 Other DC EU Latency ms Security Basic monitoring level Some snapshot services Very few back up scenarios Basic support * Source PROSVASIS

12 MedNautilus Greece Cloud Security Networks and Services Isolation All Networks are segregated into zones (i.e. ISP Network, Public DMZ, Ethernet Network, Intranet) Cloud has been organized into five different networks Production Area (customer VMs) Service Area (supporting platforms) Management (administration) Storage Area (storage systems) Backups Areas (backup systems) Strict Access control is used by the means of hardware redundant firewalls on each zone. Dedicated networks for Administrators and for the management of the Security Equipment are used. Transmission Network (Isolated) Administrators Network Ethernet Service MedNautilus Cloud Management Cloud Management IDC-Router With ACL Administrators Only FW- MGT Firewall Intranet Cloud Management ASAIDC Firewall Internet Access FW- Inside Firewall Security Administrators Cloud Production Area Cloud Service Area Security Management Zone Internet Feed Internet Feed BackUPs Network ISP Service Public DMZ FW- Outside Firewall Public Internet Juniper Routers Internet Feed WLAN

13 MedNautilus Greece Cloud Security systems IDS/IPS system Advance malware & botnet detection and prevention DDoS system has been deployed to detect and stop DDoS attacks Security Information and Event Management system (SIEM) Servers, applications and network equipment logs are collected, analyzed and correlated by the architecture Admins Session Monitoring System has been deployed to control administrative traffic Authentication system Radius/Tacacs technologies have been deployed and enforced through all MedNautilus networks Vulnerability Management (VM) Additional Protection to cloud customers Antivirus application is provided to each VM Antivirus updates are centrally deployed VmWare Introspect functionality (i.e. all VMs send their suspected files to a central Antivirus Scanning Engine) ensures stable VM performance.

14 MedNautilus Greece Security as a Service

15 MedNautilus Greece Desktop as a Service Logical resources (O.S., Applications, Users data) Private/Public Cloud Physical resources (CPU, RAM, Hard Disk, ) The user desktop as a whole is in the Data Center. The user can access to his personal environment by using both a pc and/or a thin client with proper connectivity bandwidth Main benefits: Full access to the virtual desktop and the related applications throught any device with an Internet connection Client Semplification Centralized and standardized management of all the working stations

16 MedNautilus Greece Desktop as a Service Customers needs Desktop cost reduction Desktop Management Simplification Med Nautilus VDI (HVD) answers Increased pc life Reduced desktop OPEX thanks to a centralized management Management tasks automation Updates and patching optimization IT flexibility improvement Faster provisioning Faster assurance Business continuity increase Higher security and compliancy Everywhere access from any device with internet connectivity Secured data within the DC which is subject to high and rigorous compliancy requirements

17 MedNautilus Greece Customer Assurance 24/7 monitoring NOC Customer Care Fault management, escalation (>2h) & reporting Reliability Supported by SLA :99,99% for the collocation & network services, 99,97% for the server uptime on hosting services Track record of consistency over the 12 years

18 Let s Cloud with us! Business Cloud Computing Stack IT The Greek Cloud with the Network Inside

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