BMC s Security Strategy for ITSM in the SaaS Environment
|
|
- Kristopher Cannon
- 8 years ago
- Views:
Transcription
1 BMC s Security Strategy for ITSM in the SaaS Environment
2 TABLE OF CONTENTS Introduction... 3 Data Security... 4 Secure Backup... 6 Administrative Access... 6 Patching Processes... 6 Security Certifications... 7 Penetration Tests... 7 Disaster Recovery/Business Continuity (DR/BC)... 8 Notification of Security Breaches... 8 BMC Remedy OnDemand for Public Sector... 8 Summary... 9 Next Steps... 9 Page 2
3 INTRODUCTION Faced with a growing number of regulatory, corporate, and industry requirements, organizations must be absolutely sure their important applications and data are secure when deploying them through a software-as-aservice (SaaS) model. This is as true for IT service management as for any other application. IT service management does the critical work of assuring IT applications, devices, and services are available to meet business needs. Juggling IT service management tasks, such as help desk calls, requests for new servers, required security updates, and changes in user access rights, is difficult enough. Maintaining the hardware, software, and storage required to run the IT service management solution is, for some organizations, not a good use of staff, budget, or time. Choosing a SaaS solution lets organizations reduce their management costs and focus on keeping applications running, passwords updated, servers patched, and employees productive rather than on running the IT service management infrastructure. Yet IT service management applications may hold sensitive data about users and the business, ranging from the names of servers to changes in employee status. With its BMC Remedy OnDemand SaaS offering, BMC has built in the security tools and processes needed to provide the strongest possible protection for data. This means that you can reduce the total cost of ownership of IT service management, while also securing your sensitive corporate and user information. This white paper examines the key security concerns facing organizations considering BMC Remedy OnDemand, and how BMC addresses these concerns. Page 3
4 DATA SECURITY The data contained in IT service management systems ranges from ticket structures to the tickets themselves to usage logs. Organizations must be assured this data is secure, both during the initial migration of IT service management data to the BMC data center and whenever they retrieve that data for reporting or other purposes. BMC maintains the security of the network infrastructure with a three-tiered architecture consisting of an external zone, a DMZ, and an internal zone. All are protected by firewalls and network monitoring devices, as well as by intrusion prevention systems that are monitored 24x7 by a security operations center. (See Figure 1) Figure 1. The BMC Remedy OnDemand three-tiered architecture, with the BMC Remedy system and the data safely in the internal zone i All servers that access or store data are protected by antivirus software and are hardened at the operating system, database, and application levels against attack through a series of defined policies and procedures. Any changes made to the operating system, database, or application configurations are monitored by change management processes to ensure that an accepted baseline is maintained. Security and other patches are Page 4
5 applied at least monthly, with critical security patches applied whenever available. All patches are tested in a staging environment before deployment to production servers. All data entering the BMC cloud is encrypted using IP SEC or a minimum of AES 256-bit encryption. What s more, BMC can comply with any authentication policies established by your organization for your own employees. (See Figure 2) AES 256-bit encryption Figure2. Application server with data inside and protected Page 5
6 SECURE BACKUP Sensitive data, such as that stored in IT service management systems, must be protected both at rest in servers and on storage arrays and in transit, such as during backups. Backups that are done within the BMC data center are protected by its firewalls, network, and server protection policies. Backup to a remote location, if requested, is encrypted through a VPN with a minimum of AES 256-bit encryption. Sensitive data must be protected both at rest in servers and on storage arrays and in transit. If you require the use of digital signatures to assure the authenticity of the sending or receiving device, BMC is prepared to adopt any PKI model that you request. ADMINISTRATIVE ACCESS Given that many attacks on corporate data are carried out by insiders, it s critical that you can restrict which users have administrative access to your IT service management system (and thus can see all the tickets in process or even change the look and feel of the system) and which users can see only the tickets that they have submitted. BMC administrators must pass through a two-factor authentication system before accessing servers and network devices through a VPN. By default, all administrators are given the minimum access needed to do their jobs, and are granted greater privileges only as needed. The authentication system logs all transactions and user activity, allowing its use as not only a security tool, but also as a tool for auditing, accounting, and compliance. PATCHING PROCESSES As new vulnerabilities are identified, software vendors respond with patches to remediate them and protect sensitive data. Although regular patches are essential to maintaining security, in a SaaS environment, you must rely on your vendor for that patching. You must also rely on the vendor to test patches to ensure they do not harm applications, and to have processes in place to roll back the patches if needed. As hackers roll out new attacks, applying regular patches is essential to maintaining security. BMC applies all required patches to its BMC Remedy OnDemand environment at least monthly, with critical patches applied as soon as they have been tested and made available. All patches are tested in a staging environment before being released to production to ensure system stability and performance. Page 6
7 SECURITY CERTIFICATIONS Security certifications are a critical indicator of the level of skill and commitment a SaaS provider brings to protecting data. BMC Remedy OnDemand for Public Sector's infrastructure data centers are audited annually to the SAS-70 Type 2/SSAE 16 Type 2 standard and maintain ISO/IEC certification. The latest available audit reports are: 1) SSAE 16, SOC1 Report for Plano Technology Center (PTC); for period of 1/1/2011 through 10/31/2011 2) SSAE 16, SOC1 Report for Florence Technology Center (FTC) ); for period of 1/1/2011 through 10/31/2011 PENETRATION TESTS Periodic penetration tests are essential to assuring that the proper security tools and processes are in place to meet ever-changing security threats. A SaaS vendor should rigorously perform such tests. BMC maintains a third-party white hat security penetration team that regularly conducts tests of the security of its BMC Remedy OnDemand environment. BMC s Web application monitoring teams continually monitor the results of such tests and remediate any vulnerability that is found. (See Figure 3) Page 7
8 Figure 3. BMC employs proper protection from outside attacks to ensure data center is secure i BMC also performs a weekly critical parameters audit and monthly operations review. An outside vendor conducts an external ISO audit and a penetration test every six months as well as annual SSAE 16 Type II and ISAE 3402 Type II audits. DISASTER RECOVERY/BUSINESS CONTINUITY (DR/BC) Being able to quickly resume operations in the wake of a natural or man-made disaster is critical in today s 24x7 economy. When you run your own data centers, you can control the nature, scope, and quality of your DR/BC efforts. However, when deploying applications in a SaaS model, you must get assurances from your SaaS vendor that the proper steps are being taken to assure application uptime. BMC Remedy OnDemand environment uses industry-standard, high-capacity servers and a network infrastructure employing redundant switches and networks to avoid a single point of failure. The use of clustered servers and backup systems helps assure uninterrupted access to service desk functions even in the event of system failure. BMC also follows its own DR/BC policies, which are continuously updated and modified to reflect changes in the technical and business environments, as well as its own regular mock drills and tests. NOTIFICATION OF SECURITY BREACHES Organizations that trust their data to a SaaS provider need to know if the vendor has suffered a security breach, so that they can take the proper steps internally to safeguard their data and to make any legally required notifications. BMC has a formal incident response and reporting procedure that is tested regularly. BMC REMEDY ONDEMAND FOR PUBLIC SECTOR As the first and only cloud-based IT service management solution designed to support the Federal Information Security Management Act (FISMA) with Low and Moderate NIST controls for infrastructure, services, and applications, BMC Remedy OnDemand for Public Sector is managed by U.S. staff from U.S.-based data centers. ENCRYPTION In support of FISMA and FIPS-197, BMC uses one of the strongest block ciphers available, the Advanced Encryption Standard (AES), and encrypts all application and database data at the 256-AES level and with SSL assurance. AES specifies a FIPS-approved cryptographic algorithm that can be used to protect electronic data. The AES algorithm is a symmetric block cipher that can encrypt (encipher) and decrypt (decipher) information. Encryption converts data to an unintelligible form called ciphertext; decrypting the ciphertext converts the data back into its original form, called plaintext. The AES algorithm is capable of using cryptographic keys of 128, 192, and 256 bits to encrypt and decrypt data in blocks of 128 bits. Encrypting databases at rest is an important part of most regulatory compliance requirements, such as PCI, HIPAA, FISMA, and HiTech, and can help protect all of your agency s sensitive data. U.S.-BASED SOLUTION SUPPORT BMC has implemented its cloud offering in U.S.-based data centers (both primary and recovery sites) that are managed by U.S.-based personnel. Although data is encrypted, as an additional layer of security, BMC employees who may have visibility into customer data are U.S. citizens. Page 8
9 FISMA/FEDRAMP To provide the highest quality of support to our customers, BMC Remedy OnDemand offerings have been designed to securely operate under the strict security controls and technical implementation guidelines of FISMA and Federal Risk and Authorization Management Program (FedRAMP) with minimal risk to your organization. SUMMARY In building its BMC Remedy OnDemand environment, BMC has taken into account the sensitivity of the information contained in organizations IT service management systems. BMC provides a rigorous, ISOcertified security environment that includes 24x7 monitoring of physical and logical systems, encryption of all sensitive data, continual Web application security monitoring, industry-leading authentication, access control, and password management. With BMC Remedy OnDemand, you can be assured that your IT service management data is protected. In addition to its own stringent safeguards, BMC allows organizations to specify their own requirements in such areas as disaster planning, business continuity, and visibility into the results of ongoing security tests. With BMC Remedy OnDemand, you can be assured that your IT service management data is protected even as you take advantage of the cost and flexibility benefits of the SaaS model. NEXT STEPS For more information or to register for a demo, please visit Business runs on IT. IT runs on BMC Software. Business thrives when IT runs smarter, faster and stronger. That s why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2011, BMC revenue was approximately $2.2 billion. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. 2010, 2012 BMC Software, Inc. All rights reserved. *228965* i All diagrams are for general illustrative purposes only. Page 9
Securing the Service Desk in the Cloud
TECHNICAL WHITE PAPER Securing the Service Desk in the Cloud BMC s Security Strategy for ITSM in the SaaS Environment Introduction Faced with a growing number of regulatory, corporate, and industry requirements,
More informationThe Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER
The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER TABLE OF CONTENTS EXECUTIVE SUMMARY............................................... 1 BUSINESS CHALLENGE: MANAGING CHANGE.................................
More informationClient Security Risk Assessment Questionnaire
Select the appropriate answer from the drop down in the column, and provide a brief description in the section. 1 Do you have a member of your organization with dedicated information security duties? 2
More informationKenna Platform Security. A technical overview of the comprehensive security measures Kenna uses to protect your data
Kenna Platform Security A technical overview of the comprehensive security measures Kenna uses to protect your data V2.0, JULY 2015 Multiple Layers of Protection Overview Password Salted-Hash Thank you
More informationBMC Remedy OnDemand. Product Overview
Alf Abuhajleh January 2012 Table of Contents BMC Remedy OnDemand 2 What you get with your subscription 2 Applications... 2 Purchase Requirements... 2 Internationalization... 2 Infrastructure and Service-level
More informationIT Best Practices Audit TCS offers a wide range of IT Best Practices Audit content covering 15 subjects and over 2200 topics, including:
IT Best Practices Audit TCS offers a wide range of IT Best Practices Audit content covering 15 subjects and over 2200 topics, including: 1. IT Cost Containment 84 topics 2. Cloud Computing Readiness 225
More informationSecurity Controls for the Autodesk 360 Managed Services
Autodesk Trust Center Security Controls for the Autodesk 360 Managed Services Autodesk strives to apply the operational best practices of leading cloud-computing providers around the world. Sound practices
More informationInfor CloudSuite. Defense-in-depth. Table of Contents. Technical Paper Plain talk about Infor CloudSuite security
Technical Paper Plain talk about security When it comes to Cloud deployment, security is top of mind for all concerned. The Infor CloudSuite team uses best-practice protocols and a thorough, continuous
More informationUniversity of Pittsburgh Security Assessment Questionnaire (v1.5)
Technology Help Desk 412 624-HELP [4357] technology.pitt.edu University of Pittsburgh Security Assessment Questionnaire (v1.5) Directions and Instructions for completing this assessment The answers provided
More informationKeyLock Solutions Security and Privacy Protection Practices
KeyLock Solutions Overview KeyLock Solutions hosts its infrastructure at Heroku. Heroku is a cloud application platform used by organizations of all sizes to deploy and operate applications throughout
More informationAPPENDIX G ASP/SaaS SECURITY ASSESSMENT CHECKLIST
APPENDIX G ASP/SaaS SECURITY ASSESSMENT CHECKLIST Application Name: Vendor Name: Briefly describe the purpose of the application. Include an overview of the application architecture, and identify the data
More informationThe SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution
BEST PRACTICES WHITE PAPER The SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution Nine Things to Look For in Your Next SaaS Service Desk Table of Contents Introduction...................................................
More informationThe Education Fellowship Finance Centralisation IT Security Strategy
The Education Fellowship Finance Centralisation IT Security Strategy Introduction This strategy outlines the security systems in place to optimise, manage and protect The Education Fellowship data and
More informationOur Key Security Features Are:
September 2014 Version v1.8" Thank you for your interest in PasswordBox. On the following pages, you ll find a technical overview of the comprehensive security measures PasswordBox uses to protect your
More informationFamly ApS: Overview of Security Processes
Famly ApS: Overview of Security Processes October 2015 Please consult http://famly.co for the latest version of this paper Page 1 of 10 Table of Contents 1. INTRODUCTION TO SECURITY AT FAMLY... 3 2. PHYSICAL
More informationensure prompt restart of critical applications and business activities in a timely manner following an emergency or disaster
Security Standards Symantec shall maintain administrative, technical, and physical safeguards for the Symantec Network designed to (i) protect the security and integrity of the Symantec Network, and (ii)
More informationSection 1 CREDIT UNION Member Information Security Due Diligence Questionnaire
SAMPLE CREDIT UNION INFORMATION SECURITY DUE DILIGENCE QUESTIONNAIRE FOR POTENTIAL VENDORS Section 1 CREDIT UNION Member Information Security Due Diligence Questionnaire 1. Physical security o Where is
More informationCloud Security Trust Cisco to Protect Your Data
Trust Cisco to Protect Your Data As cloud adoption accelerates, organizations are increasingly placing their trust in third-party cloud service providers (CSPs). But can you fully trust your most sensitive
More informationHealthcare Compliance Solutions
Privacy Compliance Healthcare Compliance Solutions Trust and privacy are essential for building meaningful human relationships. Let Protected Trust be your Safe Harbor The U.S. Department of Health and
More informationPCI Requirements Coverage Summary Table
StillSecure PCI Complete Managed PCI Compliance Solution PCI Requirements Coverage Summary Table December 2011 Table of Contents Introduction... 2 Coverage assumptions for PCI Complete deployments... 2
More informationHealthcare Compliance Solutions
Healthcare Compliance Solutions Let Protected Trust be your Safe Harbor In the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), the U.S. Department of Health and Human
More information3rd Party Assurance & Information Governance 2014-2016 outlook IIA Ireland Annual Conference 2014. Straightforward Security and Compliance
3rd Party Assurance & Information Governance 2014-2016 outlook IIA Ireland Annual Conference 2014 Continuous Education Services (elearning/workshops) Compliance Management Portals Information Security
More informationCloud Security and Managing Use Risks
Carl F. Allen, CISM, CRISC, MBA Director, Information Systems Security Intermountain Healthcare Regulatory Compliance External Audit Legal and ediscovery Information Security Architecture Models Access
More informationWhite Paper How Noah Mobile uses Microsoft Azure Core Services
NoahMobile Documentation White Paper How Noah Mobile uses Microsoft Azure Core Services The Noah Mobile Cloud service is built for the Microsoft Azure platform. The solutions that are part of the Noah
More informationSecure, Scalable and Reliable Cloud Analytics from FusionOps
White Paper Secure, Scalable and Reliable Cloud Analytics from FusionOps A FusionOps White Paper FusionOps 265 Santa Ana Court Sunnyvale, CA 94085 www.fusionops.com World-class security... 4 Physical Security...
More informationFive keys to a more secure data environment
Five keys to a more secure data environment A holistic approach to data infrastructure security Compliance professionals know better than anyone how compromised data can lead to financial and reputational
More informationSecurity Controls What Works. Southside Virginia Community College: Security Awareness
Security Controls What Works Southside Virginia Community College: Security Awareness Session Overview Identification of Information Security Drivers Identification of Regulations and Acts Introduction
More informationPCI Requirements Coverage Summary Table
StillSecure PCI Complete Managed PCI Compliance Solution PCI Requirements Coverage Summary Table January 2013 Table of Contents Introduction... 2 Coverage assumptions for PCI Complete deployments... 2
More informationVMware vcloud Air Security TECHNICAL WHITE PAPER
TECHNICAL WHITE PAPER The Shared Security Model for vcloud Air The end-to-end security of VMware vcloud Air (the Service ) is shared between VMware and the customer. VMware provides security for the aspects
More informationMAXIMUM DATA SECURITY with ideals TM Virtual Data Room
MAXIMUM DATA SECURITY with ideals TM Virtual Data Room WWW.IDEALSCORP.COM ISO 27001 Certified Account Settings and Controls Administrators control users settings and can easily configure privileges for
More informationEllucian Cloud Services. Joe Street Cloud Services, Sr. Solution Consultant
Ellucian Cloud Services Joe Street Cloud Services, Sr. Solution Consultant Confidentiality Statement The information contained herein is considered proprietary and highly confidential by Ellucian Managed
More informationIBM Cognos TM1 on Cloud Solution scalability with rapid time to value
IBM Solution scalability with rapid time to value Cloud-based deployment for full performance management functionality Highlights Reduced IT overhead and increased utilization rates with less hardware.
More informationProjectManager.com Security White Paper
ProjectManager.com Security White Paper Standards & Practices www.projectmanager.com Introduction ProjectManager.com (PM) developed its Security Framework to continue to provide a level of security for
More informationLibrary Systems Security: On Premises & Off Premises
Library Systems Security: On Premises & Off Premises Guoying (Grace) Liu University of Windsor Leddy Library Huoxin (Michael) Zheng Castlebreck Inc. CLA 2015 Annual Conference, Ottawa, June 5, 2015 Information
More informationJohn Essner, CISO Office of Information Technology State of New Jersey
John Essner, CISO Office of Information Technology State of New Jersey http://csrc.nist.gov/publications/nistpubs/800-144/sp800-144.pdf Governance Compliance Trust Architecture Identity and Access Management
More informationWhy Migrate to the Cloud. ABSS Solutions, Inc. 2014
Why Migrate to the Cloud ABSS Solutions, Inc. 2014 ASI Cloud Services Information Systems Basics Cloud Fundamentals Cloud Options Why Move to the Cloud Our Service Providers Our Process Information System
More informationManaged Security Services for Data
A v a y a G l o b a l S e r v i c e s Managed Security Services for Data P r o a c t i v e l y M a n a g i n g Y o u r N e t w o r k S e c u r i t y 2 4 x 7 x 3 6 5 IP Telephony Contact Centers Unified
More informationDoes Company Size Matter? Sizing up SaaS for your IT Help Desk SOLUTION WHITE PAPER
Does Company Size Matter? Sizing up SaaS for your IT Help Desk SOLUTION WHITE PAPER Table of Contents Organization Size and Sizing up SaaS for the IT Help Desk................... 1 What SaaS can bring
More informationA Rackspace White Paper Spring 2010
Achieving PCI DSS Compliance with A White Paper Spring 2010 Summary The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard defined by the Payment Card Industry
More informationTable of Contents. FME Cloud Architecture Overview. Secure Operations. Application Security. Shared Responsibility.
FME Cloud Security Table of Contents FME Cloud Architecture Overview Secure Operations I. Backup II. Data Governance and Privacy III. Destruction of Data IV. Incident Reporting V. Development VI. Customer
More informationPayment Card Industry Data Security Standard
Symantec Managed Security Services support for IT compliance Solution Overview: Symantec Managed Services Overviewview The (PCI DSS) was developed to facilitate the broad adoption of consistent data security
More informationProjectplace: A Secure Project Collaboration Solution
Solution brief Projectplace: A Secure Project Collaboration Solution The security of your information is as critical as your business is dynamic. That s why we built Projectplace on a foundation of the
More informationComplying with PCI Data Security
Complying with PCI Data Security Solution BRIEF Retailers, financial institutions, data processors, and any other vendors that manage credit card holder data today must adhere to strict policies for ensuring
More informationEnterprise level security, the Huddle way.
Enterprise level security, the Huddle way. Security whitepaper TABLE OF CONTENTS 5 Huddle s promise Hosting environment Network infrastructure Multiple levels of security Physical security System & network
More informationSupplier Information Security Addendum for GE Restricted Data
Supplier Information Security Addendum for GE Restricted Data This Supplier Information Security Addendum lists the security controls that GE Suppliers are required to adopt when accessing, processing,
More informationPROTECTING YOUR VOICE SYSTEM IN THE CLOUD
PROTECTING YOUR VOICE SYSTEM IN THE CLOUD Every enterprise deserves to know what its vendors are doing to protect the data and systems entrusted to them. Leading IVR vendors in the cloud, like Angel, consider
More informationOCTOBER 2015 TAULIA SUPPLIER ARCHITECTURE OVERVIEW TAULIA 201 MISSION STREET SAN FRANCISCO CA 94105
OCTOBER 2015 TAULIA SUPPLIER ARCHITECTURE OVERVIEW TAULIA 201 MISSION STREET SAN FRANCISCO CA 94105 CONTENTS OVERVIEW 3 SOFTWARE DESIGN 3 CUSTOMER ARCHITECTURE.. 4 DATA CENTERS. 4 RELIABILITY. 5 OPERATIONS
More informationCLOUD FRAMEWORK & SECURITY OVERVIEW
CLOUD FRAMEWORK & OVERVIEW From small businesses to the largest Fortune 500 Enterprises, customers trust the irise cloud infrastructure when collaborating to define and design their applications. This
More informationLas Vegas Datacenter Overview. Product Overview and Data Sheet. Created on 6/18/2014 3:49:00 PM
Las Vegas Datacenter Overview Product Overview and Data Sheet Product Data Sheet Maintaining a Software as a Service (SaaS) environment with market leading availability and security is something that Active
More informationBSM for IT Governance, Risk and Compliance: NERC CIP
BSM for IT Governance, Risk and Compliance: NERC CIP Addressing NERC CIP Security Program Requirements SOLUTION WHITE PAPER Table of Contents INTRODUCTION...................................................
More informationHIPAA Privacy & Security White Paper
HIPAA Privacy & Security White Paper Sabrina Patel, JD +1.718.683.6577 sabrina@captureproof.com Compliance TABLE OF CONTENTS Overview 2 Security Frameworks & Standards 3 Key Security & Privacy Elements
More informationBAE Systems PCI Essentail. PCI Requirements Coverage Summary Table
BAE Systems PCI Essentail PCI Requirements Coverage Summary Table Introduction BAE Systems PCI Essential solution can help your company significantly reduce the costs and complexity of meeting PCI compliance
More informationAHLA. JJ. Keeping Your Cloud Services Provider from Raining on Your Parade. Jean Hess Manager HORNE LLP Ridgeland, MS
AHLA JJ. Keeping Your Cloud Services Provider from Raining on Your Parade Jean Hess Manager HORNE LLP Ridgeland, MS Melissa Markey Hall Render Killian Heath & Lyman PC Troy, MI Physicians and Hospitals
More informationRSA SecurID Two-factor Authentication
RSA SecurID Two-factor Authentication Today, we live in an era where data is the lifeblood of a company. Now, security risks are more pressing as attackers have broadened their targets beyond financial
More informationVendor Audit Questionnaire
Vendor Audit Questionnaire The following questionnaire should be completed as thoroughly as possible. When information cannot be provided it should be noted why it cannot be provided. Information may be
More informationSecurity Issues in Cloud Computing
Security Issues in Computing CSCI 454/554 Computing w Definition based on NIST: A model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources
More informationSmall Business IT Risk Assessment
Small Business IT Risk Assessment Company name: Completed by: Date: Where Do I Begin? A risk assessment is an important step in protecting your customers, employees, and your business, and well as complying
More informationData Security and Privacy Principles for IBM SaaS How IBM Software as a Service is protected by IBM s security-driven culture
Data Security and Privacy Principles for IBM SaaS How IBM Software as a Service is protected by IBM s security-driven culture 2 Data Security and Privacy Principles for IBM SaaS Contents 2 Introduction
More informationSecurity Model Overview
Security Model Overview WHITE PAPER November 2014 Table of Contents INTRODUCTION...................................................................... 1 APPLICATION SECURITY..............................................................
More informationSECURITY OVERVIEW FOR MY.ENDNOTE.COM. In line with commercial industry standards, Thomson Reuters employs a dedicated security team to protect our
ENDNOTE ONLINE SECURITY OVERVIEW FOR MY.ENDNOTE.COM In line with commercial industry standards, Thomson Reuters employs a dedicated security team to protect our servers from attacks and other attempts
More informationImproving PCI Compliance with Network Configuration Automation
Improving PCI Compliance with Network Configuration Automation technical WHITE PAPER Table of Contents Executive Summary...1 PCI Data Security Standard Requirements...2 BMC Improves PCI Compliance...2
More informationTHE BLUENOSE SECURITY FRAMEWORK
THE BLUENOSE SECURITY FRAMEWORK Bluenose Analytics, Inc. All rights reserved TABLE OF CONTENTS Bluenose Analytics, Inc. Security Whitepaper ISO 27001/27002 / 1 The Four Pillars of Our Security Program
More informationNetwork Security Guidelines. e-governance
Network Security Guidelines for e-governance Draft DEPARTMENT OF ELECTRONICS AND INFORMATION TECHNOLOGY Ministry of Communication and Information Technology, Government of India. Document Control S/L Type
More informationCloud Assurance: Ensuring Security and Compliance for your IT Environment
Cloud Assurance: Ensuring Security and Compliance for your IT Environment A large global enterprise has to deal with all sorts of potential threats: advanced persistent threats (APTs), phishing, malware
More informationPCI Compliance for Cloud Applications
What Is It? The Payment Card Industry Data Security Standard (PCIDSS), in particular v3.0, aims to reduce credit card fraud by minimizing the risks associated with the transmission, processing, and storage
More informationPCI DSS Policies Outline. PCI DSS Policies. All Rights Reserved. ecfirst. 2010. Page 1 of 7 www.ecfirst.com
Policy/Procedure Description PCI DSS Policies Install and Maintain a Firewall Configuration to Protect Cardholder Data Establish Firewall and Router Configuration Standards Build a Firewall Configuration
More informationSecurity Whitepaper. NetTec NSI Philosophy. Best Practices
Security Whitepaper NetTec NSI provides a leading SaaS-based managed services platform that to efficiently backup, monitor, and troubleshoot desktops, servers and other endpoints for businesses. Our comprehensive
More informationBest Practices For Department Server and Enterprise System Checklist
Best Practices For Department Server and Enterprise System Checklist INSTRUCTIONS Information Best Practices are guidelines used to ensure an adequate level of protection for Information Technology (IT)
More informationSecuring Data in the Virtual Data Center and Cloud: Requirements for Effective Encryption
THE DATA PROTECTIO TIO N COMPANY Securing Data in the Virtual Data Center and Cloud: Requirements for Effective Encryption whitepaper Executive Summary Long an important security measure, encryption has
More information¼ããÀ ããè¾ã ¹ãÆãä ã¼ãîãä ã ããõà ãäìããä ã½ã¾ã ºããñ à Securities and Exchange Board of India
CIRCULAR CIR/MRD/DP/13/2015 July 06, 2015 To, All Stock Exchanges, Clearing Corporation and Depositories. Dear Sir / Madam, Subject: Cyber Security and Cyber Resilience framework of Stock Exchanges, Clearing
More informationBuilding Energy Security Framework
Building Energy Security Framework Philosophy, Design, and Implementation Building Energy manages multiple subsets of customer data. Customers have strict requirements for regulatory compliance, privacy
More informationOverview... 2. Servers and Infrastructure... 2. Communication channels... 3. Peer-to-Peer connections... 3. Data Compression and Encryption...
Data security is a high priority at Brosix, enabling us to continue achieving the goal of providing efficient and secure online realtime communication services. Table of Contents Overview... 2 Servers
More informationSMS. Cloud Computing. Systems Management Specialists. Grupo SMS www.grupo-sms.com 949.223.9240 option 3 for sales
SMS Systems Management Specialists Cloud Computing Grupo SMS www.grupo-sms.com 949.223.9240 option 3 for sales Cloud Computing The SMS Model: Cloud computing is a model for enabling ubiquitous, convenient,
More information6. AUDIT CHECKLIST FOR NETWORK ADMINISTRATION AND SECURITY AUDITING
6. AUDIT CHECKLIST FOR NETWORK ADMINISTRATION AND SECURITY AUDITING The following is a general checklist for the audit of Network Administration and Security. Sl.no Checklist Process 1. Is there an Information
More informationAutodesk PLM 360 Security Whitepaper
Autodesk PLM 360 Autodesk PLM 360 Security Whitepaper May 1, 2015 trust.autodesk.com Contents Introduction... 1 Document Purpose... 1 Cloud Operations... 1 High Availability... 1 Physical Infrastructure
More informationGoodData Corporation Security White Paper
GoodData Corporation Security White Paper May 2016 Executive Overview The GoodData Analytics Distribution Platform is designed to help Enterprises and Independent Software Vendors (ISVs) securely share
More information<cloud> Secure Hosting Services
Global Resources... Local Knowledge Figtree offers the functionality of Figtree Systems Software without the upfront infrastructure investment. It is the preferred deployment solution for organisations
More informationMIGRATIONWIZ SECURITY OVERVIEW
MIGRATIONWIZ SECURITY OVERVIEW Table of Contents Introduction... 2 Shared Security Approach... 2 Customer Best Practices... 2 Application Security... 4 Database Level Security... 4 Network Security...
More informationOvercoming PCI Compliance Challenges
Overcoming PCI Compliance Challenges Randy Rosenbaum - Security Services Exec. Alert Logic, CPISM Brian Anderson - Product Manager, Security Services, SunGard AS www.sungardas.com Goal: Understand the
More informationWhite Paper. BD Assurity Linc Software Security. Overview
Contents 1 Overview 2 System Architecture 3 Network Settings 4 Security Configurations 5 Data Privacy and Security Measures 6 Security Recommendations Overview This white paper provides information about
More informationSecurity Threat Risk Assessment: the final key piece of the PIA puzzle
Security Threat Risk Assessment: the final key piece of the PIA puzzle Curtis Kore, Information Security Analyst Angela Swan, Director, Information Security Agenda Introduction Current issues The value
More informationBENEFITS OF A CLOUD ERP SYSTEM April 12, 2016
BENEFITS OF A CLOUD ERP SYSTEM April 12, 2016 Ricardo de Rojas Senior Managing Consultant rderojas@bkd.com Colleen Gutirrez Senior Consultant II cgutirrez@bkd.com 1 TO RECEIVE CPE CREDIT Participate in
More informationPRIVATE, TRUSTWORTHY AND SCALEABLE Providing Secure Remote Service and Support. white paper
PRIVATE, TRUSTWORTHY AND SCALEABLE Providing Secure Remote Service and Support white paper EXECUTIVE SUMMARY A Methodology for Providing a Secure Connected Products Service Security is a primary concern
More informationsecurity in the cloud White Paper Series
security in the cloud White Paper Series 2 THE MOVE TO THE CLOUD Cloud computing is being rapidly embraced across all industries. Terms like software as a service (SaaS), infrastructure as a service (IaaS),
More informationSafeNet DataSecure vs. Native Oracle Encryption
SafeNet vs. Native Encryption Executive Summary Given the vital records databases hold, these systems often represent one of the most critical areas of exposure for an enterprise. Consequently, as enterprises
More informationSecurity from a customer s perspective. Halogen s approach to security
September 18, 2015 Security from a customer s perspective Using a cloud-based talent management program can deliver tremendous benefits to your organization, including aligning your workforce, improving
More informationEnterprise Computing Solutions
Business Intelligence Data Center Cloud Mobility Enterprise Computing Solutions Security Solutions arrow.com Security Solutions Secure the integrity of your systems and data today with the one company
More informationCloud Contact Center. Security White Paper
Cloud Contact Center Security White Paper Introduction Customers communicate with organizations in a variety of forms from phone conversations to email, web chat and social media. As each interaction may
More informationFIREWALL CHECKLIST. Pre Audit Checklist. 2. Obtain the Internet Policy, Standards, and Procedures relevant to the firewall review.
1. Obtain previous workpapers/audit reports. FIREWALL CHECKLIST Pre Audit Checklist 2. Obtain the Internet Policy, Standards, and Procedures relevant to the firewall review. 3. Obtain current network diagrams
More informationtwilio cloud communications SECURITY ARCHITECTURE
twilio cloud communications SECURITY ARCHITECTURE July 2014 twilio.com Security is a lingering concern for many businesses that want to take advantage of the flexibility and ease of cloud services. Businesses
More informationMarch 2012 www.tufin.com
SecureTrack Supporting Compliance with PCI DSS 2.0 March 2012 www.tufin.com Table of Contents Introduction... 3 The Importance of Network Security Operations... 3 Supporting PCI DSS with Automated Solutions...
More informationSysAid Cloud Architecture Including Security and Disaster Recovery Plan
SysAid Cloud Architecture Including Security and Disaster Recovery Plan This document covers three aspects of SysAid Cloud: Datacenters Network, Hardware, and Software Components Disaster Recovery Plan
More informationAmazon Web Services: Risk and Compliance May 2011
Amazon Web Services: Risk and Compliance May 2011 (Please consult http://aws.amazon.com/security for the latest version of this paper) 1 This document intends to provide information to assist AWS customers
More informationTOP SECRETS OF CLOUD SECURITY
TOP SECRETS OF CLOUD SECURITY Protect Your Organization s Valuable Content Table of Contents Does the Cloud Pose Special Security Challenges?...2 Client Authentication...3 User Security Management...3
More informationCloud & Security. Dr Debabrata Nayak Debu.nayak@huawei.com
Cloud & Security Dr Debabrata Nayak Debu.nayak@huawei.com AGENDA General description of cloud Cloud Framework Top issues in cloud Cloud Security trend Cloud Security Infrastructure Cloud Security Advantages
More informationFortinet Solutions for Compliance Requirements
s for Compliance Requirements Sarbanes Oxley (SOX / SARBOX) Section / Reference Technical Control Requirement SOX references ISO 17799 for Firewall FortiGate implementation specifics IDS / IPS Centralized
More informationCloud Contact Center. Security White Paper
Cloud Contact Center Security White Paper Introduction Customers communicate with organizations in a variety of forms from phone conversations to email, web chat and social media. As each interaction may
More informationCautela Labs Cloud Agile. Secured. Threat Management Security Solutions at Work
Cautela Labs Cloud Agile. Secured. Threat Management Security Solutions at Work Security concerns and dangers come both from internal means as well as external. In order to enhance your security posture
More informationCloud Security Implications for Financial Institutions By Scott Galyk Director of Software Development FIMAC Solutions, LLC
Cloud Security Implications for Financial Institutions By Scott Galyk Director of Software Development FIMAC Solutions, LLC www.fmsinc.org 1 2015 Financial Managers Society, Inc. Cloud Security Implications
More informationCloudCheck Compliance Certification Program
CloudCheck Compliance Certification Program Ensure Your Cloud Computing Environment is Secure with CloudCheck Certification Organizations today are increasingly relying on a combination of private and/or
More information