WHAT ARE THE KEY FEATURES OF ON DEMAND FILE SERVER?

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1 INTRODUCING ON DEMAND FILE SERVER FROM BT WHOLESALE APPLICATION STORE WHAT IS ON DEMAND FILE SERVER? The three most common technology challenges facing every small business are data storage, information sharing and computer backup. Egnyte is an on-demand file server which lets your End Users share files with colleagues, vendors and partners while automatically backing up files and folders on PCs. The on-demand file server solution eliminates the cost and complexity typically associated with buying, installing and maintaining hardware servers, VPNs and FTP sites. It removes these barriers and lets small businesses take advantage of technology that help them grow whilst protecting their valuable data against loss and corruption. The file server stores files in a folder hierarchy and includes policy enforcement, letting your End Users control who has access. They can also set files to read-only or determine who has permission to modify or delete files. While the data backup portion of the service provides automatic, continuous backup to the Egnyte file server, customers can also select the files and folders on their PCs that they want protected. WHAT ARE THE KEY FEATURES OF ON DEMAND FILE SERVER? Online file storage Egnyte provides your business quick and cost-effective online data storage to save and share your growing volume of files. With Egnyte, you get an online File Server, without the need to buy any hardware or incur ongoing maintenance costs. Configurable You can define any number of folders and sub-folders in the File Server. Each folder can be set with varying permission levels for people within or outside your company, providing a secure online storage location for all your files. Web & desktop access Egnyte provides secure access to your files using a web browser and from a mapped drive on your desktop. You can drag and drop files and edit documents in Egnyte using My Computer on Windows or Finder on a Mac. Support for large files Egnyte is optimized for easy upload and storage of large files and data (e.g. medical images, engineering drawings, web digital assets) across a range of internet connection speeds. Powerful search Egnyte has built in search, allowing you to quickly find and retrieve any information. It supports a wide variety of search techniques, for e.g. key word search, find similar files, match file names etc. Egnyte is the only online service that addresses three of your critical needs - file storage, document collaboration and continuous backup, in one secure solution.

2 Continuous data backup Egnyte provides your business with powerful data backup, ensuring continuity of your business operations in case of unplanned events. With Egnyte, you can securely backup and file folders from your computers. Its disaster recovery allow you to easily restore data to your computer with a single click. You can also restore older versions of files as they are automatically maintained in Egnyte. Non-intrusive Egnyte's backup works on a continuous basis, making it more effective than conventional "scheduled" backups. It is explicitly designed not to slow down your computer, allowing you to work normally on tasks. Egnyte backs up your files during periods of low activity, and it also provides you with the ability to do an "instantaneous" backup. Easy access Egnyte lets you securely access your backed up data from anywhere on the web. Backed up folders can be easily be shared with other users. Document collaboration Egnyte enables powerful online file sharing within and outside your business. Whether you are located in the same office, or working with remote teams, Egnyte empowers business collaboration by letting you consolidate information and keep all team members in touch with the latest files. Get going in minutes Egnyte enables you to quickly define an entire hierarchy of folders that allow your business to collaborate around specific objectives and milestones. You can provide varying permission levels (e.g. Read Only, Read & Write) on a folder to each person. This lets you work with multiple parties securely from one central online location. For example, you can create one set of folders to support document collaboration with your employees and create another set of folders for online file sharing with your customers. The permissions can be set such that your customers cannot view the employee folders and vice versa. Automatic file versioning Egnyte automatically creates versions as files change so you don't need to change filenames to capture versions. Since Egnyte never "overwrites" one person s version with another s, you get a complete audit trail of who changed a file and when they changed it. This greatly enhances collaboration on business documents, spreadsheets and presentations. Get notified of changes As new files are added or as existing files change, Egnyte notifies everyone having access to those files. Each person can specify a notification frequency indicating how often they would like to be notified. 2

3 Local cloud Egnyte Local Cloud is an always available, local cache of files from the On Demand File server. The Egnyte Local Cloud solution : Off-line access to the files Work faster with large files Local copy of your files Easy to install You can download and install the Egnyte Local Cloud (ELC) software on any inexpensive off the shelf storage device or on your computer hard drive. Off-line access Egnyte Local Cloud provides you with off-line access to your files. If your internet connection is not available, you can directly access the files on the ELC. When the internet connectivity is restored, the ELC synchronizes the changed files to the On Demand File Server. Faster access to large files Certain application files can be large, for example Photoshop files or CAD drawings. Accessing them locally is much faster than accessing them over the internet. Not only does the ELC allow you to edit these files locally, it also synchronizes the changes to the On Demand File Server. You need not maintain versions of the files, since Egnyte automatically creates versions. Work Locally, Access Globally When you are in the office, you can edit your files on the ELC. When you are out of the office, you can access these files via the On Demand File Server. Similarly, when you have distributed teams, the ELC combined with On Demand File Server, provides you seamless access to these files. Security & Privacy Egnyte provides world class security, data protection and performance that you can trust. Security and Privacy concepts and techniques in Egnyte give you complete control and protection of your data. Total access control All access to data within Egnyte is governed by access rights. Every person accessing Egnyte is authenticated for their username and password and also the domain (custom web address) that they are logging in to. The administrator of your account can define a folder structure on your File Server with varying read/write/delete access permissions. Also, you can invite suppliers, customers, business partners to share data with complete control over their access rights. Data transfer security All communications with Egnyte - continuous data backup, access via the web browser or via desktop- is encrypted using 128-bit AES encryption over SSL. This ensures that no "sniffers" can be deployed on the internet traffic between you and Egnyte. Unlike based communication, most of which flows unprotected over the internet, your communication with Egnyte is completely protected. 3

4 Physical security & disaster recovery Egnyte servers are hosted at a tier-1, SAS 70 compliant collocation facility that features 24-hour manned security, biometric access control, video surveillance and physical locks. Egnyte ensures that all your data is secure by having redundant independent storage units using RAID. Network security Our network is protected by best-of-class firewall and router technology, strong SSL encryption and a Network Intrusion Detection System that monitors and proactively blocks worms, hackers, and other undesirables. Data safe guarantee Egnyte provides an industry leading detailed Service Level Agreement (see our terms of service), guaranteeing recovery of your data in the event that Egnyte's ability to operate as a business is compromised. BENEFITS OF ON DEMAND FILE SERVER Egnyte is a file management system that will work for both personal and business purposes. By simply installing Egnyte, you can activate a folder and its contents will be uploaded and tracked on a regular basis. It s important to note that the Egnyte Uploader also supports Macs. Egnyte saves versions of the document each time it is modified and notifies selected users as well. The privacy settings for Egnyte s shared documents are superb, and the format is simple and easy to use. On an individual usage level, Egnyte automates the tedious functions of file management without making it hard for you to keep track of what is being taken care of on your behalf. At the group level, sharing files with one person or an entire team has never been easier, and the privacy settings go beyond the basic, to even choosing who another user can share your files with. Accommodating every level of their user base is what makes Egnyte such a useful tool. Egnyte provides an industry leading detailed Service Level Agreement (see our terms of service), guaranteeing recovery of your data in the event that Egnyte's ability to operate as a business is compromised. 4

5 Full List of features and descriptions. Product Name Professional On Demand Pr Professional Local Cloud Product Code SaaS TOTAL WHOLESALE Users 1-10 users users Definition This is an Online file sever for storing, sharing and backing up company files always available local cache of files from the On cloud solution 1] offline access to files 2] work faster with larger files 3]local copy of your files 2] work faster Group On Demand Group Local Cloud Enterprise On Demand Enterprise Local Cloud users users >50 users >50 users This is an Online file sever for storing, sharing and backing up company files always available local cache of files from the On cloud solution 1] offline access to files 2] work faster with larger files 3]local copy of your files This is an Online file sever for storing, sharing and backing up company files Egnythe local always available local cache of files from the On cloud solution 1] offline access to files 2] work faster with larger files 3]local copy of your files Support 1st Line Vendor Support Y Y Y Y Y Y Why BT Wholesale? We have a heritage of unrivalled experience in the Wholesale Reseller market as the operators of the largest network in the UK and a commitment to the highest standards of quality and reliability in all we do. This is clearly evident in the importance BT Wholesale places on after-sales service where we appoint dedicated Account Managers to customers. For more information on On Demand File Server contact your Account Manager or BT Wholesale at How can I get help with On Demand File Server? If you are an existing On Demand File Server customer and need help and support with your service, please view the support available on Help & Tips We've started cataloguing some of the questions we get asked on a regular basis. You may be able to find the answer to your query here or please get in contact with your BT Account Manager. FAQs and Getting Started Information can be found at 5

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