STAYING ON TOP IN AN INDUSTRY ON THE MOVE NCR Travel Services has what it takes to help you deliever what your customers are asking for

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "STAYING ON TOP IN AN INDUSTRY ON THE MOVE NCR Travel Services has what it takes to help you deliever what your customers are asking for"

Transcription

1 STAYING ON TOP IN AN INDUSTRY ON THE MOVE NCR Travel Services has what it takes to help you deliever what your customers are asking for An NCR Travel Brochure

2 Happy customers? It s all about being ready. So... are you? Travelers know what they want and they re direct about asking for it. Let s get you set to deliver. NCR Travel has the knowledge, and the depth and breadth of services, to help make you the first choice for travelers, every time. NCR travel services and solutions. Explore more. First look what our customers say: Initial feedback from our customers has been very positive. Investing in innovative technology is a core part of our strategy to place our customers at the center of it all. An NCR Travel Brochure Jim Phoenix, Managing Director Airport Technology, American Airlines

3 So, what do travelers really want? This is what we know:* THE NEW SHOPPING TRIP Percentage of people likely to purchase ancillary items and amenities using self-service technology at various points throughout their journey While waiting to go through security on a mobile device Before arriving at airport on mobile device 38% At check in kiosk 38% Before arriving at airport on mobile device 38% 24% While waiting to go through security on a mobile device 24% While waiting at the gate using a kiosk 31% While waiting at the gate using a mobile device 32% While waiting at the gate using a mobile device 32% *2014 NCR Traveler Experience Survey They want their needs met, every step of the way They want providers that embrace the latest technologies They want service that s available 24/7, from anywhere Throughout the airport on a digital sign 28%

4 Lead the way with knowledge and service NCR Travel Services can help you become and remain the provider your customers prefer, with the profitability and efficiency your business demands. All with the power of our cross-industry knowledge and technology expertise behind you. Want to be the one customers turn to again and again? It s easy: When you have Deep industry and consumer knowledge so you can anticipate customer needs The industry s best solutions to deliver the most reliable customer service Convenient selfservice options that empower customers Travelers can Get the services and options they want, like self-service and mobile purchasing when they want them Enjoy the kind of service and experience they ve always wanted Check in, re-book, or make purchases all on their own terms And you can Strengthen your reputation for innovation, and for putting customers first Develop a customer relationship that extends long after their most recent journey Streamline operations and dedicate more time to customers needing agent assistance With NCR, you can take leadership and excellence to new heights Being the first airline to make self-service check-in available at the Macau International Airport is an important step in creating an exceptional passenger experience. NCR s leadership within the global travel industry was important to us, but their local support and expertise during the implementation process proved to us that we made the right choice. An NCR Travel Brochure Yang Jianhua, Commercial Vice President, Air Macau

5 From strategy to technology, NCR can help you succeed NCR s Travel Services portfolio offers proven solutions that will help you be the most intuitive, efficient, and responsive travel provider possible. Take advantage of NCR s consulting, deployment, and managed services for travel solutions, networks, and data centers to help you improve the way you get things done. In their words Our focus is on providing exceptional passenger experiences by giving our customers the ability to more quickly and easily access the information they need. NCR s ability to integrate all these systems helps us provide the best service for all our passengers. Joseph Mohan, Commercial and Planning Senior Vice President, Copa Airlines

6 It s not easy to stay on top, but we can help The travel business is evolving all the time. If you re prepared, it s not such a wild ride. To smooth out the bumps in the road, you need the best tools, strategies and support. And that s what NCR brings. When things change, we can help you: Design and roll out the right technologies, quickly, with Resolve technical issues faster, with Operate more efficiently than ever before, with NCR Transformation Consulting How would you make your business better? Our multidisciplinary team of consultants can help you find the solutions to resolve your biggest business challenges. NCR Deployment Services We ll manage the implementation of those solutions from start to finish, delivering them on time, on spec and on budget NCR Managed Services Giving you access to Help Desk professionals who can remotely resolve issues and make sure your systems stay up and running. NCR Support Services Our 13,000 experienced service technicians located around the world have the knowledge and parts needed to fix problems right the first time. NCR Network Services We ll give you the same expert multivendor service that drives the top telcos and technology OEMs worldwide to choose NCR to support their customers. NCR Data Center Services From assessment and design to implementation and optimization, we re here to make sure your data centers are scalable, highly available and secure. An NCR Travel Brochure

7 Moving forward with NCR There s nothing like cross-industry expertise and insight to show you what people want and how you can get the right technology to give it to them. Our decades of experience and worldwide network of service professionals have made us the leader in consumer transaction technologies, and we re trusted by top travel, hospitality, retail, financial, telco and technology brands all over the world. At NCR, we get travel going. NCR fast facts 7 of the top 10 global airlines choose NCR to help them deliver the best customer experience We re among the world s top 10 service providers, according to Gartner and IAOP 8 of the top 10 telcos and 9 of the top 10 technology OEMs worldwide rely on NCR s multivendor network and data center services We ve got travel covered When you need to operate more efficiently, better engage customers and grow revenue faster, count on NCR consumer transaction technologies, expertise and support: Digital Signage Merchandising and Retaling Mobile Solutions Wayfinding ENGAGE CONSUMERS GROW REVENUE Digital Marketing Omni- Channel Check-in TRANSFORMATION CONSULTING Cash Management OPERATE EFFICIENTLY Airport Check-in Consumables Professional and Support Services Passenger Reaccommodation

8 Why NCR? NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with approximately 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. Let s go places together, shall we? Call us Or send a note to NCR Corporation 3097 Satellite Boulevard Duluth GA ncr.com 2014 NCR Corporation Patents Pending 14TRVL

SMART MARKETING GROWS LOYALTY AND REVENUES

SMART MARKETING GROWS LOYALTY AND REVENUES SMART MARKETING GROWS LOYALTY AND REVENUES NCR Airline Digital Marketing helps you boost revenues and build customer loyalty An NCR Travel Brochure First look: what our customers say Initial feedback from

More information

IT ALL COMES DOWN TO EXPERIENCE: YOUR CUSTOMER S EXPERIENCE

IT ALL COMES DOWN TO EXPERIENCE: YOUR CUSTOMER S EXPERIENCE IT ALL COMES DOWN TO EXPERIENCE: YOUR CUSTOMER S EXPERIENCE We can help you change the way your customers think about travel. An NCR Travel Brochure Solutions for Airlines Fewer lines? Better service?

More information

SERVING MOBILE TRAVELERS

SERVING MOBILE TRAVELERS SERVING MOBILE TRAVELERS Keeping it simple for people on the go NCR delivers a better travel experience For more information visit www.ncr.com\travel Whether your passengers are planning a longanticipated

More information

NCR MOBILE SOLUTIONS FOR AIRPORTS

NCR MOBILE SOLUTIONS FOR AIRPORTS NCR MOBILE SOLUTIONS FOR AIRPORTS For more information visit www.ncr.com/travel or contact us at travel@ncr.com KEEPING IT SIMPLE FOR PEOPLE ON-THE-GO NCR delivers a better airport experience Today s airports

More information

Experience a world where customer interactions just keep getting better.

Experience a world where customer interactions just keep getting better. Experience a world where customer interactions just keep getting better. NCR SERVICES Brochure Title Goes Here Proactive management, Sub-header / descriptionmaintenance goes here and support Experience

More information

From frequent flyer to frequent buyer:

From frequent flyer to frequent buyer: From frequent flyer to frequent buyer: How airports and airlines are adopting a retail mindset to drive ancillary revenue An NCR white paper Chances are, if you ve traveled recently you may have mistaken

More information

CxBANKING SOFTWARE ATM CLIENT APPLICATIONS

CxBANKING SOFTWARE ATM CLIENT APPLICATIONS CxBANKING SOFTWARE ATM CLIENT APPLICATIONS Assurance in a multi-vendor world An NCR brochure 7 reasons why NCR s ATM client applications exceed your consumers expectations 1 Flexibility 5 CRM and e-commerce

More information

Beyond Takeoff and Landing

Beyond Takeoff and Landing Beyond Takeoff and Landing For more information visit www.ncr.com\travel NCR Wayfinding takes the guesswork out of airport navigation The days of just passing through the airport to catch a connecting

More information

NCR SERVICES FOR WIRELESS LANs. An NCR White Paper

NCR SERVICES FOR WIRELESS LANs. An NCR White Paper NCR SERVICES FOR WIRELESS LANs An NCR White Paper Demand for Wireless LAN (WLAN) is continuing to grow, fueled by the increasing business use of tablets, social media and other applications. NCR Services

More information

NCR Wireless Solutions. A comprehensive wireless portfolio to empower your employees and customers

NCR Wireless Solutions. A comprehensive wireless portfolio to empower your employees and customers NCR Wireless Solutions A comprehensive wireless portfolio to empower your employees and customers Enabling today s wireless enterprise Empowering your employees and customers to easily access tools and

More information

I AM NCR RETAIL DEPLOYMENT SERVICES

I AM NCR RETAIL DEPLOYMENT SERVICES I AM NCR RETAIL DEPLOYMENT SERVICES Optimal availability when your customers require For more information visit ncr.com or contact us at retail@ncr.com Going beyond simple IT Installations with true business

More information

NCR APTRA PASSPORT Part of NCR s enterprise hub for remote deposit capture

NCR APTRA PASSPORT Part of NCR s enterprise hub for remote deposit capture NCR APTRA PASSPORT Part of NCR s enterprise hub for remote deposit capture Captures images automatically for deposits while on the go NCR APTRA Passport is an omni-channel enterprise hub for remote deposit

More information

FOR A MORE PERSONAL TOUCH

FOR A MORE PERSONAL TOUCH FOR A MORE PERSONAL TOUCH 4 ways automating your telecom storefront drives customer happiness and sales An NCR White Paper You know the feeling. When long lines and busy employees make you want to walk

More information

WE HEAR YOU. Delivering an amazing customer experience. A retail banker s guide

WE HEAR YOU. Delivering an amazing customer experience. A retail banker s guide WE HEAR YOU Delivering an amazing customer experience A retail banker s guide Today, bank customers are demanding much more than just good service. Banks must understand their customers and provide them

More information

NCR APTRA OptiTransport. An NCR Cash Management Solution

NCR APTRA OptiTransport. An NCR Cash Management Solution NCR APTRA OptiTransport An NCR Cash Management Solution Do these challenges sound familiar to you? Carrier has finite resources available to effectively manage cash routes Complicated route planning: distances,

More information

Are you ready to improve patient satisfaction and increase revenue?

Are you ready to improve patient satisfaction and increase revenue? Are you ready to improve patient satisfaction and increase revenue? NCR U.S. Consumer Research reveals that patients want self-service to manage healthcare interactions. An NCR White Paper 2009 Experience

More information

Discover what the power of one service provider can do for your bank.

Discover what the power of one service provider can do for your bank. N C R T O TA L AT M S E RV I C E S Discover what the power of one service provider can do for your bank. NCR TOTAL ATM SERVICES As the most touched point of interaction with customers, your ATM network

More information

BREAKING NEW GROUND WITH NCR ENTERPRISE AWARENESS

BREAKING NEW GROUND WITH NCR ENTERPRISE AWARENESS BREAKING NEW GROUND WITH NCR ENTERPRISE AWARENESS How self-service, cash management and transaction monitoring can help your IT teams see the big picture in performance An NCR product guide For more information

More information

NCR LOYALTY PRO. For more information visit ncr.com

NCR LOYALTY PRO. For more information visit ncr.com NCR LOYALTY PRO For more information visit ncr.com NCR Loyalty Pro: fulfilling any marketing whim and want The food, drug, and mass merchandise segment is characterized by fierce competition, with customers

More information

HOW THEY ARE SHOPPING NOW

HOW THEY ARE SHOPPING NOW HOW THEY ARE SHOPPING NOW Current trends and challenges in digital retailing An NCR white paper Are you ready for today s retailing? It s not just about what consumers want to buy. It s about how they

More information

8 QUESTIONS YOU SHOULD ASK WHEN BUYING A CASH MANAGEMENT SOLUTION

8 QUESTIONS YOU SHOULD ASK WHEN BUYING A CASH MANAGEMENT SOLUTION 8 QUESTIONS YOU SHOULD ASK WHEN BUYING A CASH MANAGEMENT SOLUTION See if your retail banking network is costing more than it should An NCR white paper Contents Keep cash flowing, customers happy and costs

More information

NCR CONNECTIONS. CxBanking

NCR CONNECTIONS. CxBanking CxBanking NCR CONNECTIONS Our multi-channel solution enabling banks to rapidly deploy personalized business services across physical and digital channels. An NCR Solutions Guide Overview The mind shift

More information

ENABLING TODAY S WIRELESS ENTERPRISE

ENABLING TODAY S WIRELESS ENTERPRISE ENABLING TODAY S WIRELESS ENTERPRISE Whether you are an employee on the go or a customer exploring information, everyone expects instant access to information. The proliferation of mobile phones, tablets

More information

NCR APTRA EMARKETING DOES IT ALL

NCR APTRA EMARKETING DOES IT ALL NCR APTRA EMARKETING DOES IT ALL Deliver personalized, relevant messages and marketing across multiple channels. For more information visit www.ncr.com or contact us at www.ncr.com/financial Create customer

More information

OMNICHANNEL RETAILING: MAKING MORE DOLLARS, AND MORE SENSE. An NCR White Paper

OMNICHANNEL RETAILING: MAKING MORE DOLLARS, AND MORE SENSE. An NCR White Paper OMNICHANNEL RETAILING: MAKING MORE DOLLARS, AND MORE SENSE An NCR White Paper According to one survey, 80 percent of companies believe they deliver a superior customer experience; yet, only eight percent

More information

OMNICHANNEL RETAILING: FROM VISION TO REALITY

OMNICHANNEL RETAILING: FROM VISION TO REALITY OMNICHANNEL RETAILING: FROM VISION TO REALITY Exploring how to meet the critical need for bringing superior anytime, anywhere shopping journeys to life For more information visit ncr.com or contact us

More information

FOUR QUESTIONS TO ASK YOURSELF WHEN RESEARCHING A NEW POS SYSTEM. An NCR White Paper

FOUR QUESTIONS TO ASK YOURSELF WHEN RESEARCHING A NEW POS SYSTEM. An NCR White Paper FOUR QUESTIONS TO ASK YOURSELF WHEN RESEARCHING A NEW POS SYSTEM An NCR White Paper So you are looking for a new POS system. In today s complex restaurant environment, innovation and technology are moving

More information

NCR BRANCH TRANSFORMATION SOLUTIONS

NCR BRANCH TRANSFORMATION SOLUTIONS NCR BRANCH TRANSFORMATION SOLUTIONS Maximizing the profitability of your branch network Putting the retail back into retail banking PUTTING PROFITABLE, RELATIONSHIP BANKING FIRST AND FOREMOST Your branch

More information

THE POWER OF CASHIER TRAINING Scanning best practices and techniques. An NCR white paper

THE POWER OF CASHIER TRAINING Scanning best practices and techniques. An NCR white paper THE POWER OF CASHIER TRAINING Scanning best practices and techniques An NCR white paper Benefits of scanner cashier training If you asked most cashiers in a high volume environment like a grocery store

More information

NCR APTRA Suite. The world s leading financial self-service software portfolio

NCR APTRA Suite. The world s leading financial self-service software portfolio NCR APTRA Suite The world s leading financial self-service software portfolio DELIVER A LEAP IN CONSUMER EXPERIENCE. The banking industry tells us that the quality of consumer experience has become the

More information

NCR NETKEY Deliver and manage an interactive kiosk and digital signage experience

NCR NETKEY Deliver and manage an interactive kiosk and digital signage experience NCR NETKEY Deliver and manage an interactive kiosk and digital signage experience NCR Netkey NCR Netkey is a powerful management platform for enterpriseclass kiosk and digital signage networks and a total

More information

RECYCLING CASH AT THE ATM

RECYCLING CASH AT THE ATM RECYCLING CASH AT THE ATM Achieve cost optimization, revenue growth and improved consumer experience An NCR White Paper We all understand the pressures of today s financial environment: Shareholders demand

More information

SOFTWARE AS A SERVICE (SaaS)

SOFTWARE AS A SERVICE (SaaS) SOFTWARE AS A SERVICE (SaaS) Definition, Benefits and Vendor Selection An NCR white paper Looking for a faster time-to-market solution with a lower investment? Today s customers are tech-savvy and want

More information

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions The Connected RetAil Experience Empowering Employees, Reinventing Customer Interactions Retail will change more over the next five years than the last 50 years. Source: Operating Seamlessly: Integrating

More information

Do you want to deliver the ultimate in self-service banking?

Do you want to deliver the ultimate in self-service banking? Do you want to deliver the ultimate in self-service banking? NCR APTRA Self-Service Software The world s leading financial self-service software platform. Experience a new world of interaction Do more

More information

You know your customers. We know digital signage.

You know your customers. We know digital signage. Every Solution Needs a Seller You know your customers. We know digital signage. Modernize your message and bring information to the next level with the Intel NUC. Paired with a digital display, this pint-sized

More information

National payment hub for clearing and settlement

National payment hub for clearing and settlement NCR APTRA CLEAR National payment hub for clearing and settlement Shifting payment dynamics: The international scope Every country has some form of unique payment system based on its own financial practices,

More information

SUBSCRIBING TO A NEW WAY OF DOING BUSINESS. An NCR White Paper

SUBSCRIBING TO A NEW WAY OF DOING BUSINESS. An NCR White Paper SUBSCRIBING TO A NEW WAY OF DOING BUSINESS An NCR White Paper Should you buy or not? Thanks to the advances of the past two decades, that question no longer rings true. More and more, you are probably

More information

The Modern Traveler: A Look at Customer Engagement in the Travel Industry

The Modern Traveler: A Look at Customer Engagement in the Travel Industry The Modern Traveler: A Look at Customer Engagement in the Travel Industry Executive Summary This report is the latest in our series of SDL original research that looks at how a new empowered consumer is

More information

Are you looking for a single solution to deliver targeted marketing campaigns across multiple channels?

Are you looking for a single solution to deliver targeted marketing campaigns across multiple channels? Are you looking for a single solution to deliver targeted marketing campaigns across multiple channels? NCR APTRA TM emarketing For Retail Experience a new world of interaction C-Tailing Imperative Marketers

More information

Converged Retailing Roadmap Can general merchandise retailers deliver the shopping experience consumers really want? An NCR White Paper

Converged Retailing Roadmap Can general merchandise retailers deliver the shopping experience consumers really want? An NCR White Paper Converged Retailing Roadmap Can general merchandise retailers deliver the shopping experience consumers really want? An NCR White Paper 02 Are retailers providing consumers with the shopping experience

More information

FOUR QUESTIONS TO ASK YOURSELF WHEN RESEARCHING A NEW POS SYSTEM. An NCR White Paper

FOUR QUESTIONS TO ASK YOURSELF WHEN RESEARCHING A NEW POS SYSTEM. An NCR White Paper FOUR QUESTIONS TO ASK YOURSELF WHEN RESEARCHING A NEW POS SYSTEM An NCR White Paper So you are looking for a new POS system. In today s complex restaurant environment, innovation and technology are moving

More information

KIOSK VS. TABLET. Maximizing your investment

KIOSK VS. TABLET. Maximizing your investment KIOSK VS. TABLET Maximizing your investment BACKGROUND When the first interactive, self-service kiosk was developed in 1977, no one imagined that it would spawn a new way of doing business. Today s consumers

More information

NCR CLOUD SERVICES OVERVIEW. An NCR Brochure

NCR CLOUD SERVICES OVERVIEW. An NCR Brochure NCR CLOUD SERVICES OVERVIEW An NCR Brochure Are you looking for a partner to provide unparalleled security, uptime and performance for your core applications? You have chosen to host your applications

More information

BEST-IN-CLASS MERCHANT SERVICES

BEST-IN-CLASS MERCHANT SERVICES BEST-IN-CLASS MERCHANT SERVICES First Data takes you beyond with merchant processing solutions that grow revenue and strengthen your customer relationships. HOW WILL YOU GO BEYOND? In an era when the banking

More information

Bank of New Zealand An NCR Case Study. Do you want to cut your ATM network s downtime and delight your customers?

Bank of New Zealand An NCR Case Study. Do you want to cut your ATM network s downtime and delight your customers? Bank of New Zealand An NCR Case Study Do you want to cut your ATM network s downtime and delight your customers? NCR Predictive Services is one of the best innovations I ve seen in the last fifteen years.

More information

Are you ready to grow revenues and curb fraud by deploying a contactless payment solution?

Are you ready to grow revenues and curb fraud by deploying a contactless payment solution? Are you ready to grow revenues and curb fraud by deploying a contactless payment solution? Benefits of a Customer-Facing Swipe or Tap Payment Solution An NCR White Paper 2009 Experience a new world of

More information

Amadeus Cars Technology Solutions. Cars. Love cars. & love Amadeus

Amadeus Cars Technology Solutions. Cars. Love cars. & love Amadeus Amadeus Cars Technology Solutions Cars Love cars & love Amadeus Love cars, love Amadeus & seize new opportunities We re passionate about cars and we re passionate about you. Working together, we can build

More information

Cross-Sell Ancillary Services Add to the flight, a car, insurance and a night

Cross-Sell Ancillary Services Add to the flight, a car, insurance and a night Cross-Sell Ancillary Services Add to the flight, a car, insurance and a night Amadeus Cross-Sell Ancillary Services is quite simply about making the planning and booking of a journey easier for your customers.

More information

of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants

of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants Experience a new world of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants 02 Experience a new world of interaction

More information

RETAIL COMMUNICATIONS

RETAIL COMMUNICATIONS RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?

More information

Are you ready to boost the effectiveness of your promotions and loyalty program?

Are you ready to boost the effectiveness of your promotions and loyalty program? Are you ready to boost the effectiveness of your promotions and loyalty program? Frequently Asked Questions About Enterprise Offer Management An NCR White Paper 2010 Experience a new world of interaction

More information

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers

More information

Materna Integrated Passenger Services (Materna ips)

Materna Integrated Passenger Services (Materna ips) Materna Integrated Passenger Services (Materna ips) Materna ips accompanies airline passengers throughout their whole journey: from web check-in at home, through all the handling points at their departure

More information

6 WAYS PLANNING VAULT, ATM AND BRANCH CASH BY SPREADSHEET COULD COST YOU A FORTUNE

6 WAYS PLANNING VAULT, ATM AND BRANCH CASH BY SPREADSHEET COULD COST YOU A FORTUNE 6 WAYS PLANNING VAULT, ATM AND BRANCH CASH BY SPREADSHEET COULD COST YOU A FORTUNE See if your cash management is costing more than it should An NCR White paper 6 WAYS PLANNING VAULT, ATM AND BRANCH CASH

More information

NPS2. Reaching the Next Level of Customer Experience Leadership. By Deborah Eastman

NPS2. Reaching the Next Level of Customer Experience Leadership. By Deborah Eastman NPS2 Reaching the Next Level of Customer Experience Leadership By Deborah Eastman Overview Get an introduction to NPS2, the next generation of the groundbreaking Net Promoter methodology. Find out how

More information

Agilysys Hospitality Solutions. Satisfying Guests, Ensuring Profitability. Document Management. Self-Service. Property Management Solutions

Agilysys Hospitality Solutions. Satisfying Guests, Ensuring Profitability. Document Management. Self-Service. Property Management Solutions Satisfying Guests, Ensuring Profitability Agilysys Hospitality Solutions Property Management Solutions Activities Management Point-of-Sale Solutions Inventory & Procurement Solution Document Management

More information

Moving Forward. with Windows 7. 7 reasons why you should make the switch

Moving Forward. with Windows 7. 7 reasons why you should make the switch Moving Forward with Windows 7 7 reasons why you should make the switch 02 When Microsoft announced that support for Windows XP would cease in April 2014, the industry asked why? Why go through the expense

More information

CREDIT PROCESSING. First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers.

CREDIT PROCESSING. First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers. CREDIT PROCESSING First Data takes you beyond with Credit solutions designed to meet the ever-evolving needs of your customers. Enabling innovative solutions through strategic alliances HOW WILL YOU GO

More information

OpenText Protect Anytime

OpenText Protect Anytime Support Program OpenText Protect Anytime Critical issue support for the OpenText applications powering your key business processes Introduction to OpenText Protect Anytime For more than 20 years, OpenText

More information

Automatic Scanning The checkout has evolved

Automatic Scanning The checkout has evolved Automatic Scanning The checkout has evolved » Checking out is so much easier, I ve never experienced anything like this before! The line moves fast and everything is scanned so quickly, that I m through

More information

NCR CONNECTED PAYMENTS

NCR CONNECTED PAYMENTS NCR CONNECTED PAYMENTS For more information visit ncr.com or contact us at retail@ncr.com A winning combination of payment security and payment innovation Evolving payment industry regulations and the

More information

Bringing the personal branch banking experience to the ATM. Putting the retail back into retail banking

Bringing the personal branch banking experience to the ATM. Putting the retail back into retail banking Bringing the personal branch banking experience to the ATM Putting the retail back into retail banking Customer Table of Contents The Retail Banking Customer Environment is Changing 3 Delivering a Best-in-Class

More information

Accelerate your Petroleum and Convenience Retail strategy into the Future

Accelerate your Petroleum and Convenience Retail strategy into the Future Accelerate your Petroleum and Convenience Retail strategy into the Future 02 Move Forward with NCR With the goal of building a great retail brand, it is essential that retailers have the right technology

More information

Ready to deliver and manage an interactive kiosk and digital signage experience?

Ready to deliver and manage an interactive kiosk and digital signage experience? Ready to deliver and manage an interactive kiosk and digital signage experience? NCR Netkey A unified platform for kiosk and digital signage networks NCR Netkey A powerful, unified management platform

More information

Kenandy TM Cloud ERP White Paper. Kenandy Cloud ERP Overview

Kenandy TM Cloud ERP White Paper. Kenandy Cloud ERP Overview White Paper Kenandy Cloud ERP Overview Kenandy TM Cloud ERP Key Benefits Easy to use Global Social Mobile Real-time visibility Fast deployment Users can tailor Add fields Change workflows Create reports

More information

Want to free up your time and resources so you can focus on driving customer loyalty and growing your business?

Want to free up your time and resources so you can focus on driving customer loyalty and growing your business? Want to free up your time and resources so you can focus on driving customer loyalty and growing your business? Addressing self-service channel challenges with managed services and outsourcing An NCR White

More information

InforCloudSuite. Fashion. Overview INFOR CLOUDSUITE FASHION 1

InforCloudSuite. Fashion. Overview INFOR CLOUDSUITE FASHION 1 InforCloudSuite Fashion Overview INFOR CLOUDSUITE FASHION 1 What if... You could quickly and easily protect your company s cash flow within the inventory-intensive fashion industry? You could implement

More information

Scan & Pay Faster service for your customers

Scan & Pay Faster service for your customers Scan & Pay Faster service for your customers » I really like this solution! After the attendant has scanned my items, I get a receipt and can pay quickly and easily at a terminal.«more freedom at the checkout

More information

CORPORATE SUCCESS ARE THEY LINKED

CORPORATE SUCCESS ARE THEY LINKED CUSTOMER DELIGHT VS. CORPORATE SUCCESS ARE THEY LINKED Service vs Sales who wins? Chris Butterworth UK Retail Sales, egain February 2014 HEADLINES o Can an organisation s and a customer s objectives be

More information

Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost

Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost Unlock Business Value with Immediacy and Impact Executive Summary Video is the fastest-growing

More information

How to choose the best CRM implementation partner for your call center

How to choose the best CRM implementation partner for your call center WHITE PAPER How to choose the best CRM implementation partner for your call center Top benefits and technology considerations for selecting the CRM that matches your needs INTRODUCTION In the era of multi-channel

More information

NCR CONNECTED PAYMENTS The vision for payment acceptance in restaurants

NCR CONNECTED PAYMENTS The vision for payment acceptance in restaurants NCR CONNECTED PAYMENTS The vision for payment acceptance in restaurants For more information visit ncr.com or contact us at hospitality.information@ncr.com A winning combination of payment security and

More information

Five Questions You Must Ask Before Choosing a Managed Services Provider

Five Questions You Must Ask Before Choosing a Managed Services Provider Five Questions You Must Ask Before Choosing a Managed Services Provider overview If you re reading this ebook, you re probably considering investing in IT managed services for your business. That s great

More information

Making Contact Centres Efficient. Meet the needs of your customers and your business

Making Contact Centres Efficient. Meet the needs of your customers and your business Making Contact Centres Efficient Meet the needs of your customers and your business Customers are different these days Customers today are far more demanding than five years ago. They expect you to be

More information

Harness the Power of Partnership Everything is possible when you have the right partner.

Harness the Power of Partnership Everything is possible when you have the right partner. Technology Success Accelerate Harness the Power of Partnership Everything is possible when you have the right partner. Avnet Technology Solutions, Americas Intelligent Collaboration Disruptive technologies

More information

SIX THINGS PEOPLE EXPECT FROM YOUR CONTACT CENTER IN THE DIGITAL AGE.

SIX THINGS PEOPLE EXPECT FROM YOUR CONTACT CENTER IN THE DIGITAL AGE. SIX THINGS PEOPLE EXPECT FROM YOUR CONTACT CENTER IN THE DIGITAL AGE. Read on to learn more about what today s consumer expects from your contact center and how you can deliver. Seismic shifts are changing

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

Making the Internet Business-Ready

Making the Internet Business-Ready Making the Internet Business-Ready If you ve ever shopped online, downloaded music, watched a web video or connected to work remotely, you ve probably used Akamai. Our solutions help to deliver the best

More information

Sales success through optimised processes from branch to head office. Retail Software Solutions

Sales success through optimised processes from branch to head office. Retail Software Solutions Sales success through optimised processes from branch to head office Retail Software Solutions Introduction Finely fitted targeted expertise from the global partner for retail success MICROS-Retail, the

More information

Oracle Cloud for Midsize Service Companies. An Oracle Industry Brief

Oracle Cloud for Midsize Service Companies. An Oracle Industry Brief Oracle Cloud for Midsize Service Companies An Oracle Industry Brief Competition is everywhere. Clients are demanding. Top talent is scarce. Globalization of services keeps changing your market. Face these

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

NCR RealPOS XR7. POS perfected

NCR RealPOS XR7. POS perfected NCR RealPOS XR7 POS perfected The NCR RealPOS XR7 features a stylish all-in-one design, bestin-class performance, exceptional versatility, plus the ruggedness and data security you need for mission-critical

More information

Transforming the Store Experience with Cisco Retail Solutions

Transforming the Store Experience with Cisco Retail Solutions Transforming the Store Experience with Cisco Retail Solutions A key goal for today s retailer is to become a true omnichannel business. Crossing the boundaries of digital and physical retail environments,

More information

Exceeding customer expectations in Ireland

Exceeding customer expectations in Ireland BT and Avaya Exceeding customer expectations in Ireland Customers expect easy access to your services wherever they are, at any time, through any device. Their expectations are high, but organisations

More information

GE Healthcare. Proven revenue cycle management supporting profitability in an era of healthcare reform.

GE Healthcare. Proven revenue cycle management supporting profitability in an era of healthcare reform. GE Healthcare Proven revenue cycle management supporting profitability in an era of healthcare reform. Enterprise-ready Profitability, efficiency, and enhanced quality of care A proven, next-generation

More information

MAKING A BETTER FRAMEWORK FOR BPM

MAKING A BETTER FRAMEWORK FOR BPM Is it time to reframe BPM through a modern lens? This is what a recent Forrester report claims, after conducting an online survey of over 3,300 businesses. While 33 percent of companies are already implementing

More information

Engage Customers with Service Excellence

Engage Customers with Service Excellence SAP Brief SAP Customer Relationship Management Customer Service s Objectives Engage Customers with Service Excellence It s time to rethink customer service It s time to rethink customer service Today s

More information

Connecting Customer Journeys. An Executive Q&A Featuring Emirates Airline Customer Success ebook

Connecting Customer Journeys. An Executive Q&A Featuring Emirates Airline Customer Success ebook Connecting Customer Journeys An Executive Q&A Featuring Emirates Airline Customer Success ebook CONNECTING CUSTOMER JOURNEYS Executive Q&A - Featuring Emirates Airline Karen Bell-Wright is Senior Vice

More information

J U L Y 2 0 1 2. Title of Document. Here is the subtitle of the document

J U L Y 2 0 1 2. Title of Document. Here is the subtitle of the document J U L Y 2 0 1 2 Title of Document Here is the subtitle of the document Introduction to OpenText Protect Premier Anywhere Deploying and maintaining advanced Enterprise Information Management (EIM) solutions

More information

Introduction Features Benefits Enhance Your Business. The Payeezy SM ecommerce Solution It pays to dream big.

Introduction Features Benefits Enhance Your Business. The Payeezy SM ecommerce Solution It pays to dream big. Introduction Features Benefits Enhance Your Business The Payeezy SM ecommerce Solution It pays to dream big. Introducing the Payeezy SM ecommerce Solution Growing your business means continually reaching

More information

Smarter Service: The Contact Center of the Future

Smarter Service: The Contact Center of the Future Smarter Service: The Contact Center of the Future Contents 2 The Contact Center of the Future 4 Out with the Old 6 In with the New 8 The Lowest TCO with Cloud-Based Contact Center Solutions 10 Oracle RightNow

More information

TSYS Analytics Intellisuite SM

TSYS Analytics Intellisuite SM Solutions Overview put your data into action with TSYS Analytics Intellisuite SM Enjoy richer insight through advanced dashboards Create and predictively test business strategies Take action and drive

More information

REAL RESTAURANT RESULTS

REAL RESTAURANT RESULTS REAL RESTAURANT RESULTS WE TURN TRANSACTIONS INTO INSIGHTS AND OPPORTUNITIES WHO WE ARE Vivonet turns everyday Point Of Sale (POS) transactions into valuable and actionable business insights to help multi

More information

OVERCOMING THE CHALLENGES OF IMPLEMENTING UNIFIED COMMUNICATIONS

OVERCOMING THE CHALLENGES OF IMPLEMENTING UNIFIED COMMUNICATIONS OVERCOMING THE CHALLENGES OF IMPLEMENTING UNIFIED COMMUNICATIONS An in-depth examination of the benefits and challenges of implementing Unified Communications applications across industries and company

More information

White Paper. Measuring Mobile. How to Quantify the Success of Your Mobile Initiative

White Paper. Measuring Mobile. How to Quantify the Success of Your Mobile Initiative Measuring Mobile How to Quantify the Success of Your Mobile Initiative Executive summary The mobile revolution has not only arrived, it is gaining momentum. As consumers continue to adopt mobile devices,

More information

Spa Success Tips to Enhance Every Aspect of Your Customer Experience

Spa Success Tips to Enhance Every Aspect of Your Customer Experience 50 Spa Success Tips to Enhance Every Aspect of Your Customer Experience Reward your customers with loyalty points based on actions like purchases of products or services. Track customers activities and

More information

TOUCHING THE SPEED OF RETAIL. Software Solutions for The Independent Retailer. Retail. Real Simple.

TOUCHING THE SPEED OF RETAIL. Software Solutions for The Independent Retailer. Retail. Real Simple. TOUCHING THE SPEED OF RETAIL Software Solutions for The Independent Retailer Retail. Real Simple. Demo It Integrate It Retail. Real Simple. Retail used to be a lot easier. You bought it, you sold it, you

More information

Evaluating SaaS and Cloud Solutions:

Evaluating SaaS and Cloud Solutions: Written in collaboration with SaaS Marketing Strategy Advisors Evaluating SaaS and Cloud Solutions: Effective Solution Overview Organizations of all sizes and across all industries have been rapidly adopting

More information

RETAIL BANKING SOLUTIONS. Enhancing Your Customer s Branch Experience. Comprehensive Services Tailored for Retail Banks. Vault-Like Security

RETAIL BANKING SOLUTIONS. Enhancing Your Customer s Branch Experience. Comprehensive Services Tailored for Retail Banks. Vault-Like Security lightly-attended, self-service kiosks equipped with the MX 800 Series to further cut costs and increase revenues by more efficiently serving customers with routine transactions. DRIVE-THRU SELF-SERVICE

More information