C L A R I D E N August 2014

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1 C L A R I D E N August 2014 Knowledge for the world business leaders Shangri-La Hotel, Jakarta, Indonesia Certified Human Resource Manager (CHRM) TM CHRM is certified by the International Academy of Business and Financial Management (IABFM), which is internationally recognized in over 145 countries Become a (CHRM) Holder in just 3 Days! Faculty Director Gary Costin Leading Authority in Human Resource Management with more than 17 years of professional experience Advised and trained senior executives from leading multinational corporations including AMCOR, BHP, Newcrest Mining, Telstra, Qantas, Visy Recycling, Toyota, Australian Institute of Technology, and many more on Human Resource Strategic Initiatives Qualified Workplace Trainer who has delivered high quality Human Resource training programs in Hong Kong, Indonesia, Malaysia, Singapore, South Africa, Kenya, Ghana, China, Dubai, and Turkey Gary is the senior consultant and program presenter within the IABFM specializing in the areas of human resources, business and project management. Gary has worked in the area of human resources for most of his 17 years of professional career and this includes being the Senior Consultant of the Human Resources consulting division of the Australian Institute of Management (AIM), the largest professional training/coaching institution in Australia. In addition to his formal qualifications, he has higher qualifications in workplace training and is regarded as one of his country s leading authorities on the Australian Quality Training Framework. He is a member of the Australian Human Resources Institute (AHRI) as well as the AIM. In addition, he has been responsible for the development of the CHRM program and is a specialist in Leadership studies. His human resources management training experience has taken him to countries such as Hong Kong, Malaysia, Singapore, South Africa, Kenya, Ghana, China, Dubai and Turkey. Gary has also been working on a number of Human Resource Projects. He is an advisor to many senior executives across many industry sectors regarding Human Resource strategic initiatives in countries such as Turkey, Malaysia, Dubai, and China. Clients whom he has worked with include Australia s largest national and international companies like AMCOR, BHP, Newcrest Mining, Telstra, Qantas, Visy Recycling, Toyota, Australian Institute of Technology and Training in Malaysia and China, Australian Cable and Telephony.

2 Certified Human Resource Manager (CHRM) TM FACULTY DIRECTORS Gary Costin Leading Authority in Human Resource Management with more than 17 years of professional experience Advised and trained senior executives from leading multinational corporations including AMCOR, BHP, Newcrest Mining, Telstra, Qantas, Visy Recycling, Toyota, Australian Institute of Technology, and many more on Human Resource Strategic Initiatives Qualified Workplace Trainer who has delivered high quality Human Resource training programs in Hong Kong, Indonesia, Malaysia, Singapore, South Africa, Kenya, Ghana, China, Dubai, and Turkey Gary is the senior consultant and program presenter within the IABFM specializing in the areas of human resources, business and project management. Gary has worked in the area of human resources for most of his 17 years of professional career and this includes being the Senior Consultant of the Human Resources consulting division of the Australian Institute of Management (AIM), the largest professional training/coaching institution in Australia. In addition to his formal qualifications he has higher qualifications in workplace training and is regarded as one of his country s leading authorities on the Australian Quality Training Framework. He is a member of the Australian Human Resources Institute (AHRI) as well as the AIM. In addition, he has been responsible for the development of the CHRM program and is a specialist in Leadership studies. His human resources management training experience has taken him to countries such as Hong Kong, Malaysia, Singapore, South Africa, Kenya, Ghana, China, Dubai and Turkey. Gary has also been working on a number of Human Resource Projects. He is an advisor to many senior executives across many industry sectors regarding Human Resource strategic initiatives in countries such as Turkey, Malaysia, Dubai, and China. Clients whom he has worked with include Australia s largest national and international companies like AMCOR, BHP, Newcrest Mining, Telstra, Qantas, Visy Recycling, Toyota, Australian Institute of Technology and Training in Malaysia and China, Australian Cable and Telephony. His primary industry experiences are in banking, mining oil & gas, education, telecommunications and the training industries. 2

3 Certified Human Resource Manager (CHRM) TM EXECUTIVE SUMMARY Program: Dates: Location: Certified Human Resource Manager (CHRM) TM August 2014 (3 days program) Shangri-La Hotel, Jakarta, Indonesia Early Bird 1 (Register & pay by 24 June 2014): US$2,950 Early Bird 2 (Register & pay by 22 July 2014): US$3,150 Regular Tuition Fee: US$3,250 Group discount of 10% for 2nd participants from the same organization For limited time only by 22 July 2014, registration for 3 participants, the 4th participant will receive a complimentary seat (one discount scheme apply). Program Essence: This exclusive and highly sought-after certification program equips HR professionals and managers with an all-rounded perspective of the Strategic Human Resources Management framework, which will enable you to excel in your management role. By attending this course, you will gain an indepth knowledge in developing global HR Strategies to support organizational short and long term business goals. You will learn how to develop global talent management, compensation and benefits, as well as performance management and organizational strategies that align with your organization s business needs, culture, and values. In addition, this course will cover best practices of HR policies and procedures that you can adopt to compete more effectively in the war to attract talent. You will discover how to improve employee engagement while developing trust and fairness for both parties in the employer-employee relationship. Throughout the program, you will be heavily involved in highly practical exercises and case studies discussions to maximize your learning benefits and you will leave with specific actions steps for resolving current and future challenges. At the end of the program and upon completion of the exam, you will receive the designation of Certified Human Resource Manager (CHRM) that you can use on your resume and business card. PROGRAM INTRODUCTION Human resource professionals are making slow strides in becoming strategic business partners within their organizations. As market demands continue to change, HR Professionals will need to stop abiding to traditional processes and inefficient silos and move towards an integrated approach that links work and people to business results. This exclusive and highly sought-after certification program equips HR professionals and managers with an allrounded perspective of the Strategic Human Resources Management framework, which will enable you to excel in your management role. By attending this course, you will gain an in-depth knowledge in developing global HR Strategies to support organizational short and long term business goals. You will learn how to develop global talent management, compensation and benefits, as well as performance management and organizational strategies that align with your organization s business needs, culture, and values. This course will also cover the key areas of HR policies and procedures so that you can adopt best practices to compete more effectively in the war to attract talent. You will discover how to improve employee engagement while developing trust and fairness for both parties in the employer-employee relationship. Throughout the program, you will be heavily involved in highly practical exercises and case studies discussions to maximize your learning benefits and you will leave with specific actions steps for resolving current and future challenges. At the end of the program and upon completion of the exam, you will receive the designation of Certified Human Resource Manager (CHRM) that you can use on your resume and business card. CHRM is certified by the International Academy of Business and Financial Management (IABFM), which is internationally recognized in over 145 countries with over 200,000 members. 3

4 Program Details WHO WILL BENEFIT THE MOST This highly practical qualification has been specifically designed for Human Resource Specialists, and other HR professionals at all career levels working in the areas of: HR Policies and Procedures Employee Relations Employee Communications Personnel Administration LEARNING OBJECTIVES Establish a systematic perceptive of strategic Human Resource Management and its impact on your organization Discover how to develop and implement strategic human resource management policies and procedures that drive individual and organizational success Utilize Performance Management Processes that supports both global and local business objectives Expose to global talent management strategies that work effectively Learn how to utilize compensation and benefits to achieve and maintain a competitive advantage Develop and implement Human Resource best practices in your organization Participate in practical exercises to put your learning into practice Attain the Certified Human Resource Manager (CHRM) designation COURSE REQUIREMENTS AND CERTIFICATES Delegates must meet the following criteria to be eligible to become CHRM : Attendance delegates must attend all sessions of the course. Delegates who miss more than two hours of the course sessions will not be eligible to sit for the course exam. Successful completion of the course assessment after successfully passing the exam, the certificate will be prepared by the IABFM and will be directly posted to your company address. BENEFITS OF ATTENDING THIS HIGHLY INTERACTIVE 3 DAY COURSE Successful completion of the course makes you a Certified Human Resource Manager. You can use the designation of CHRM on your business card and resume Membership to the only professional body recognized by the AACSB, the world s leading collection of business schools Gold Embossed CHRM Certificate with your name and designation as MIABFM (Member of the International Academy of Business and Financial Management) Free Lifetime Membership to the IABFM professional body Access to the IABFM network and body of information online Preferred access to education centers in USA, UK, Europe, Asia, Middle East, and Latin America The CHRM shows that you have completed Advanced level Human Resource training and that you have the skills and experience on national and global level 4

5 Program Outline & Agenda DAY ONE Strategic Human Resources Overview of the AHRI Model of Excellence Developing global HR Strategies to support organizational long and short term business goals and corporate values Overview of Mc Kinsey 7S Value Based Management Model including identifying various stakeholders Develop measurement system to evaluate HR s contribution to the achievement of the organizations business goals and ensure HR is seen as a credible business partner How HR can participate in the development and integration of an organizational culture, core values, ethical standards, philosophy on corporate social responsibility, and employer brand Global Talent Management Develop and evaluate global staffing strategies to support organizational business objectives in a culturally and contextually appropriate manner The importance of Employer Brand in global Talent Management Best practice trends towards international assignments Developing and writing HR policies including International Assignment Policy DAY TWO Compensation and Benefits Development of global compensation strategies aligned to support the organization s business requirements whilst maintaining employee engagement Compensation strategies and programs for employees working in each country of operation, including those on long or short term assignments, including home country and local employment Major factors affecting Employee Engagement Best practice Work Life Balance programs Organizational Effectiveness Organizational structures, programs and processes to effectively develop and engage a globally workforce aligned with the organization s business needs, culture, and values Process and programs support and manage virtual or geographically dispersed teams Performance Management processes that supports both global and local business objectives, and that are culturally appropriate Global organizational programs and practices (succession, career development, and leadership development) Develop and write HR policies including Talent Management Policy and Retention Policy DAY THREE Workforce Relations and Risk Management The importance of ensuring all employee and labor relations are compliant with applicable local employment laws, privacy laws, and security laws, anti discrimination and Health and Safety laws Workforce relations and managing relationships with employee representatives groups (union) as appropriate and applicable Processes and practices that promote a positive workplace culture (Employee recognition programs, constructive discipline and non monetary awards) Coordination of global risk management, emergency response, and security Develop and write HR policies including Grievance, Code of Conduct, and harassment policies CHRM EXAMINATION Only those who successfully complete the exam will receive the Certified Human Resource Manager 5

6 CERTIFIED HUMAN RESOURCE MANAGER (CHRM) TM August 2014 Shangri-La Hotel, Jakarta, Indonesia REGISTRATION PAGE Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Please Register the following participant(s) for this Program: 1st Participant Name (Mr/Mrs/Ms): 2nd Participant Name (Mr/Mrs/Ms): 3rd Participant Name (Mr/Mrs/Ms): 4th Participant Name (Mr/Mrs/Ms): PROGRAM FEES 1 ST EARLY BIRD FEE: US$2,950 (Registration and payment must be received by 24 June 2014) 2 ND EARLY BIRD FEE: US$3,150 (Registration and payment must be received by 22 July 2014) REGULAR FEE: US$3,250 GROUP DISCOUNT: For 2 registrations from the same company and billing source, the 2nd participant enjoys a 10% discount. For registrations before 22 July 2014 and for 3 participants from the same company and billing source, the 4th participant will receive a complimentary seat. One discount scheme applies per company. Important Notice: Payments are required with registration and must be received prior to the Course to guarantee your place. PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore BY TELEGRAPHIC TRANSFER TO: Bank Name: DBS BANK Bank Branch code: 027 Bank Address: 6 Shenton Way, DBS Building, Singapore Bank Account No: Bank Account name: Clariden Global Pte Ltd SWIFT Code: DBSSSGSG Please note that all bank charges are to be borne by participants. Please ensure Clariden Global Pte Ltd receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at WAYS TO REGISTER C L A R I D E N Knowledge for the world business leaders Fax: Call: Website: DATE AND LOCATION This executive program will be held at: Shangri-La Hotel, Jakarta, Indonesia August 2014 Kota BNI JL. Jend. Sudirman Kav. 1, Jakarta, 10220, Indonesia Tel : Fax : Website : The fee for this three-day executive program includes all written materials, lunch and refreshments. HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to Clariden Global Pte Ltd. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. SPONSORSHIP INTERESTED IN PROMOTING YOUR ORGANIZATION TO OUR PARTICIPANTS For more information on sponsorship, tabletop displays & insert opportunities, please contact us at CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: Clariden Global Pte Ltd reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, Clariden Global Pte Ltd will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by Clariden Global Pte Ltd and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L4089/LC/JN

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