hampton media kit contents Feel the Hamptonality... 2 Brand Facts Development... 9 Community Relations Awards...

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1 hampton media kit Hampton Inn Ithaca contents Feel the Hamptonality... 2 Brand Facts Hampton Inn Jackson Hole Hampton Inn Athens Services & Amenities Development... 9 Community Relations Awards Brand Leader Bios Hampton Inn & Suites Memphis-Beale Street 2013 Hilton Worldwide Hampton by Hilton Corby/Kettering Media Resources... 18

2 Feel the Hamptonality Feel the Hamptonality Since our brand personality and approach to hospitality is so unique, we had to come up with our own name for it we call it Hamptonality. It s the casual, friendly, enthusiastic and passionate way we strive to create unforgettable moments for every Hampton guest. It s the tone in our Good morning! and the bounce in our step. It s what drives our team to serve with excellence and ease, and we enjoy sharing it with the world. At Hampton, we focus on the strengths of our Team Members not only what they re good at doing, but also what they enjoy doing. It s because we believe that our People Make It Hampton and that when we re doing what we love, we ultimately do it better. Friendly service, clean rooms, comfortable surroundings, every time. If you re not satisfied, we don t expect you to pay. That s our commitment to our guests and the 100% Hampton Guarantee. Feel the Hamptonality 2

3 Brand Facts Hampton Hotels Hampton is a mid-priced leader in the lodging segment and is part of the Hilton Worldwide portfolio of brands, the leading global hospitality company. Each Hampton property offers warm surroundings, a friendly service culture known as Hamptonality, and complete satisfaction with the 100% Hampton Guarantee. Impeccable service, high-quality accommodations, in-room amenities and the latest technology, combined with numerous locations and competitive rates, have solidified Hampton as a leader in its segment and one of the fastestgrowing hotel brands. Currently, there are over 1,900 Hampton locations in Canada, Colombia, Costa Rica, Ecuador, Germany, India, Mexico, the Netherlands, Poland, Turkey, the U.K. and the U.S., totaling more than 180,000 guest rooms worldwide. Hampton Inn by Hilton Toronto-Mississauga West Hampton Inn & Suites Mexico City-Centro Historico Hampton by Hilton Berlin City West Hampton by Hilton Bursa Canada Netherlands United Kingdom United States France coming soon Mexico Poland Germany Belarus Russia coming soon Romania Italy coming soon Turkey India Panama Costa Rica coming soon Colombia Ecuador Brand Facts 3

4 Brand Facts Properties by Location With over 1,900 locations worldwide, Hampton is one of the fastest-growing hotel brands and a leader in the mid-priced lodging category. As of August 31, 2013 Region Hotels Open Rooms Open United States 1, ,211 Canada 36 3,966 Latin America 20 2,994 Europe, Middle East & Africa (EMEA) 21 2,832 Asia Pacific 1 72 Locations & Customers Finding a Hampton property for any occasion is easy urban chic locations near shopping malls, beaches, business districts, attractions and more. A large percentage of hotels is located in tertiary and suburban markets, and as the brand grows, so does its development in downtown locations and revitalized historic districts. In addition, several of the brand s hotels are now located in beach destinations and resort communities. Unlike most hotel brands, Hampton serves an even mix of business and leisure travelers (48 percent of customers are business, and 52 percent are leisure). Hilton HHonors Hampton is proud to be a part of Hilton HHonors, the award-winning guest-loyalty program for Hilton Worldwide s 10 distinct hotel brands. With Hilton HHonors, members have more ways to earn and redeem points than any other guest-loyalty program, enabling them to create experiences worth sharing at more than 4,000 hotels in 90 countries. HHonors members can use points to purchase unique experience rewards, merchandise and vacation packages; make charitable contributions; and more. HHonors is also the only guest-loyalty program to offer No Blackout Dates and Points & Miles for the same stay at its properties worldwide. Membership in HHonors is free, and travelers can enroll online by visiting HiltonHHonors.com, or they can connect with Hilton HHonors at news.hiltonhhonors.com. Reservations To make reservations or request information about any Hampton hotel, travelers may access the brand s website at hampton.com or call HAMPTON. International: (UK) / (Outside UK) Brand Facts 4

5 Services & Amenities (Americas) 100% Hampton Guarantee Hampton sits on the bedrock of its 100% Hampton Guarantee, which is the foundation of the brand. Each Team Member owns this promise to every guest: Friendly service, clean rooms, comfortable surroundings, every time. If you re not satisfied, we don t expect you to pay. That s our commitment and your guarantee. That s 100% Hampton. Perfect Mix Lobby The Perfect Mix Lobby is designed to offer guests a comfortable space, outside of the hotel room, where they can mingle, relax and enjoy themselves at all times of the day. With key features such as an expansive community table, traditional and soft seating, accent and pendant lighting, a 24-hour hot beverage area, and a focal wall to feature local elements, the Perfect Mix Lobby serves as an extension of the guest room and offers a vibrant, dynamic atmosphere in which guests can come together. JumpStart Fitness Center Hampton s new JumpStart Fitness Centers offer guests top-of-the-line exercise equipment, including treadmills, elliptical fitness training and recumbent cycles by Precor or Star Trac, as well as core and balance training equipment. JumpStart Fitness Centers designed specifically for Hampton provide the essential amenities that help guests stay fit while on the road. Hampton Business Center At Hampton hotels, all guests have access to the 24-hour business center. The business center provides computers, copiers, printers, fax machines and other amenities that help guests stay productive while away from the office. Services & Amenities 5

6 Services & Amenities (Americas) Hampton Inn New York, NY Hotel Services & Amenities Available at Hampton Properties in the Americas: Guest Services: 100% Hampton Guarantee Free, hot breakfast including fresh baked waffles* and hearty oatmeal*, both with toppings, served daily Free wireless high-speed internet access in the lobby Free coffee and tea in the lobby, 24 hours a day* Hampton s On the Run Breakfast Bags (packed with water, fruit, a muffin, a box of mints and a cereal bar), available every weekday morning* Flat-panel 26-32" HD televisions available in all guest rooms, offering access to over 120 HD channels (varies by region) No additional charge for children under 18 years old staying with a parent Swimming pools at most locations Access to fitness facilities at most locations On-site Suite Shop or 24/7 snack area for a quick meal or a light snack *Available in all U.S. and Canada hotels and some Latin America hotels. In-Room Amenities and Services: Free wired or wireless high-speed internet access in all guest rooms Cushioned lap desks in each room for working on the bed or sofa Signature Hampton radio alarm clock with easy-to-set alarm and pre-set stations The clean and fresh Hampton bed with linens and duvet washed fresh for every guest Night-light in bathroom Power units to charge multiple electronic devices Curved shower rod and curtain over bathtub, or large walk-in shower Free movie channel Coffeemaker, iron and ironing board in all guest rooms Handicap accessible rooms Services & Amenities 6

7 Services & Amenities (Europe, the Middle East & Africa) Hampton Inn Ordu, Turkey Hotel Services & Amenities Available at Hampton Properties in Europe, the Middle East and Africa: Guest Services: 100% Hampton Guarantee Free, hot breakfast Free wireless high-speed internet access in the lobby Flat-panel HD televisions available in all guest rooms No additional charge for children under 18 years old staying with a parent Access to fitness facilities 24/7 snack area for a quick meal or a light snack In-Room Amenities and Services: Free wired or wireless high-speed internet access in all guest rooms Cushioned lap desks in each room for working on the bed or sofa Signature Hampton radio alarm clock with easy-to-set alarm and pre-set stations The clean and fresh Hampton bed Curved shower rod and curtain over bathtub, or large walk-in shower Iron and ironing board in all guest rooms Tea & Coffee maker facilities Handicap accessible rooms Property Amenities: Welcome zone: an inviting atmosphere for arriving guests, created by high-quality finishes, local flavor and a warm greeting Work zone: a quiet, more secluded area to read, work or conduct an informal business meeting Living zone: a place for guests to energize with a regionally inspired breakfast, 24/7 food offerings at various locations for a snack or light meal Gathering zone: a great space for guests to meet and greet each other, have a beverage, take a seat and just relax Services & Amenities 7

8 Services & Amenities (Asia Pacific) Hampton Inn Vadodara-Alkapuri, India Hotel Services & Amenities Available at Hampton by Hilton Properties in Asia Pacific: Guest Services: 100% Hampton Guarantee Free, hot breakfast Free wireless high-speed internet access in the lobby Flat-panel HD televisions available in all guest rooms No additional charge for children under 18 years old staying with a parent Access to fitness facilities 24/7 snack area for a quick meal or a light snack In-Room Amenities and Services: The clean and fresh Hampton bed Curved shower rod and curtain over bathtub, or large walk-in shower Iron and ironing board in all guest rooms Tea & Coffee maker facilities Handicap accessible rooms Property Amenities: Welcome zone: an inviting atmosphere for arriving guests, created by high-quality finishes, local flavor and a warm greeting Work zone: a quiet, more secluded area to read, work or conduct an informal business meeting Living zone: a place for guests to energize with a regionally inspired breakfast, 24/7 food offerings at various locations for a snack or light meal Gathering zone: a great space for guests to meet and greet each other, have a beverage, take a seat and just relax Services & Amenities 8

9 Development Development At Hampton, guests count on the brand s Team Members to provide friendly hospitality, consistent quality and value. They expect it because the brand provides it for every stay, every time, at all locations. Developers expect the same kind of offering, and Hampton delivers with a strong, proven brand that s backed by the operational and marketing resources of Hilton Worldwide. Every brand within the Hilton Worldwide portfolio is powered by the Hilton Worldwide engine a suite of industry-leading tools and resources that provides support around the following channels: Distribution Sales and Marketing Global Brand Services Hotel Operational Technology Hilton HHonors Hampton is stronger today than ever before. Since first opening its doors in 1984, the brand has experienced steady growth and sustained success, even during years when there was little or no growth industry-wide. This includes expansion into Belarus, Canada, Colombia, Costa Rica, Ecuador, France, Germany, India, Italy, Mexico, the Netherlands, Panama, Poland, Romania, Russia, Turkey and the United Kingdom. Hampton ranked at the top of Entrepreneur magazine s Franchise 500 list for the third consecutive year in 2013 and, in the fall of 2012, was named at the top of Entrepreneur magazine s annual list of global franchises for its second year in a row. This ranking, among other awards and accolades, illustrates the value and quality of the Hampton product, as well as the level of continued trust that owners and franchise partners have placed in the brand. Hampton continues to listen to guests, stay on top of industry trends and explore features that drive sustainable, competitive advantages. With a commitment to ongoing growth, quality and outstanding performance, Hampton strives to stand on its track record as the first choice for developers, now and in the future. To learn more about franchising opportunities, visit hamptonfranchise.com. Development 9

10 Community Relations Hands-On Hamptonality In the fall of 2012, Hampton launched a new signature community relations program called Hands-On Hamptonality, which aims to inspire acts of service large and small to help build stronger communities through the spirit of hospitality. As the beacon of hospitality, Hampton recognized a unique opportunity to unleash our culture of Hamptonality into our communities worldwide in order to redefine the overall experience and outcome of service. Just as Hampton is dedicated to delighting guests through the brand s irresistible personality, the Hampton team is committed to infusing that humor, friendly optimism and enthusiasm into our community outreach. From small acts, such as providing On-the-Run Breakfast Bags to local organizations, to larger acts that bring people together, our goal is to initiate positive changes in order to serve a greater purpose and people in need. Visit HandsOnHamptonality.com for more information about the program. hands-on Save-A-Landmark Launched in April 2000, Hampton s award-winning Save-A-Landmark program established the brand s long-term commitment to restore a landmark in every U.S. state. Having reached that goal in September 2012, Hampton has preserved 60 historic sites in 50 states and three countries, and has also donated more than $2.5 million and more than 8,000 volunteer hours toward the research and refurbishment of community landmarks. Save-A-Landmark is now evolving into the Hands-On Hamptonality program, enabling properties to choose to restore local community landmarks of significance as part of the brand s broader community relations initiative. Save-A-Landmark Awards 2010 Communitas Awards Leadership in Organization s Community Service Award 2009 International Organization of Women Pilots, The Ninety-Nines, Inc. George Palmer Putnam Award, for helping to restore the Amelia Earhart Birthplace Museum 2006 Preserve America Presidential Award National Trust for Historic Preservation National Preservation Honor Award the first hotel chain ever recognized by the National Trust for Historic Preservation 2004 Smithsonian Magazine/Travelers Conservation Foundation Sustainable Tourism Award in the Preservation Category Community Relations 10

11 Awards 2013 Entrepreneur magazine s annual Franchise 500 #1 Franchise (Third Year) Women s Choice Award by WomenCertified for America s Best in Travel 2012 J.D. Power and Associates 2012 Customer Service Champion Award Entrepreneur magazine s Global Franchise Ranking #1 Global Franchise Entrepreneur magazine s annual Franchise 500 #1 Franchise (Second Year) Lodging Hospitality Magazine s Top Brands list Largest Hotel Brand in the U.S. Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Travel Weekly Silver Magellan Award Winner Best Mid-Scale Lobby Design Which? magazine Hampton by Hilton named among top three U.K. hotel brands Judy Christa-Cathey, vice president of global brand marketing for Hampton, named one of the Top 25 Most Extraordinary Minds in Sales and Marketing by Hospitality Sales & Marketing Association International (HSMAI) Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards three Gold, three Silver and two Bronze, for entries in advertising, online marketing, public relations and internal communications Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel 2011 Entrepreneur magazine s annual Franchise 500 #1 Franchise Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards Platinum Award for In-Flight and On-Property Advertising; additionally, two Gold, one Silver and one Bronze, for entries in advertising and public relations 2010 Entrepreneur magazine s annual Franchise 500 ranked fourth overall Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Hotel & Motel Management s Limited-Service Hotel Chain Survey #1 Hotel Chain Forrester Research, Inc., Customer Experience Survey third among 133 firms, 14 industries Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards one Gold, one Silver and one Bronze Customers Award for Most Family-Friendly Hotel from HolidayExtras.com Hampton by Hilton Liverpool/John Lennon Airport, United Kingdom Communitas Awards Leadership in Organization s Community Service Award Awards 11

12 Awards 2009 Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain International Organization of Women Pilots, The Ninety-Nines, Inc. George Palmer Putnam Award, in appreciation of Hampton s Save-A-Landmark program helping to restore the Amelia Earhart Birthplace Museum 2008 Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Forrester Research, Inc., Customer Experience Survey third among 114 firms, 12 industries 2007 Travel Weekly Readers Choice Awards Survey Best Mid-Priced Hotel Business Travel News U.S. Hotel Chain Survey Best Mid-Price Hotel Chain Yahoo! Yahoo! Big Idea Chair, for outstanding work in the online creative community 2006 Travel Weekly Readers Choice Awards Survey Best Economy Hotel Destinations magazine Hotel Chain Most Accommodating to Groups Income Opportunities Platinum 2000 Survey of the Top 150 Franchises Hampton is one of only two hotel chains listed Preserve America Presidential Award, for Hampton s Save-A-Landmark program National Trust for Historic Preservation National Preservation Honor Award, for its sustained efforts as part of its Explore the Highway with Hampton, Save-A-Landmark program (Hampton is the first hotel chain ever recognized by the National Trust for Historic Preservation.) 2005 Travel Weekly Readers Choice Awards Survey Best Economy Hotel Business Travel News U.S. Hotel Chain Survey Best Hotel Chain in the Mid-price without Food and Beverage Category PRWeek magazine Best Use of the Internet Award for Hampton s Hidden Landmarks website 2004 Smithsonian Magazine/Travelers Conservation Foundation Sustainable Tourism Award in the Preservation Category for Hampton Hotels Save-A-Landmark program 2003 Business Travel News U.S. Hotel Chain Survey Best Hotel Chain in the Mid-price without Food and Beverage Category Awards 12

13 Brand Leader Bios Phil Cordell Global Head Focused Service and Hampton Brand Management Hilton Worldwide Phil Cordell serves as Global Head of Focused Service and Hampton Brand Management for Hilton Worldwide, the internationally recognized preeminent hospitality company. The company develops, owns, manages or franchises over 3,900 hotels globally. Its portfolio includes many of the world s best-known and most highly regarded hotel brands, including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. Cordell joined Promus Hotel Corporation in 1983 and served in a variety of hotel management positions for Holiday Inn hotels. He later joined the Hampton division, where he worked as an area director involved in pre-opening recruitment, sales and operations for many hotels in the system. In the early 1990s, Cordell joined the corporate team as Vice President of Franchise Operations, and subsequently became Vice President of Hotel Performance Support. Cordell currently leads a varied multidisciplinary team as Global Head of Hilton Worldwide s four focused service brands. Cordell focuses on strategy, international development and growth of Hilton Garden Inn, Hampton, Homewood Suites by Hilton and Home2 Suites by Hilton. Cordell is also responsible for all aspects of Hampton, including strategic brand positioning, product and service standards, marketing/pr, brand culture/brand communications, hotel operations support and franchise relations. Cordell was instrumental in helping grow the brand to its current portfolio of over 1,900 hotels, partially the result of overseeing the Make it Hampton initiative in the mid-2000s, the single largest brand revitalization in the hotel industry. Under his leadership, the brand has also been recognized as the number one franchise by Entrepreneur magazine for three consecutive years, making it the first hotel company to achieve and maintain this prestigious recognition. Cordell has received numerous awards and recognition for his leadership and for contributions to the hospitality industry. He is a frequent speaker and panelist on a wide variety of business and industry topics. Even though his work schedule is filled with extensive business travel, Cordell enjoys personal travel exploring new countries/cultures and meeting new people. Brand Leader Bios 13

14 Brand Leader Bios Judy Christa-Cathey Vice President Focused Service Brand Marketing Hilton Worldwide Judy Christa-Cathey is the Vice President of Focused Service Brand Marketing at Hilton Worldwide. She is responsible for the development and execution of the Hilton Garden Inn and Hampton Hotels global branding strategies, including brand positioning, advertising, digital relationship strategies and promotions. Named one of the Top 25 Most Extraordinary Minds in Sales and Marketing by HSMAI in 2012, Christa-Cathey also co-created Hampton s volunteer program, which was given a U.S. Presidential Award for Preservation (it was the first time a hotel had ever been given this recognition) and an award from the Smithsonian museum. Her prior travel industry experience includes market planning, direct marketing, promotions and public relations with Southwest Airlines. She was Vice President of Marketing for Adventure Tours USA (an international charter and tour operator), and Vice President/Account Executive for Roth Graham, a leading travel industry and targeted marketing agency. Christa-Cathey received her MBA from the University of Dallas and BA in communications from Western Illinois University. She is also on the board of directors for The Women s Foundation for a Greater Memphis (WFGM) and was Co-Chair for the 2008 National Civil Rights Museum Freedom Awards, honoring Al Gore and Diane Nash. Brand Leader Bios 14

15 Brand Leader Bios Scott Schrank Vice President Hampton Brand Performance Support Hilton Worldwide Scott Schrank is Vice President of Hampton Brand Performance Support at Hilton Worldwide. He is responsible for leading a team of more than 40 people, all unified by the goal of maximizing the hotel and owner support platform for over 1,900 Hampton hotels, including facets such as product and service quality, sales, and revenue management. Schrank began his career in 1983 as a food and beverage director with Holiday Inns, Inc. (which became Promus Hotel Corporation in 1990 and subsequently was acquired by Hilton Hotels Corporation in late 1999). He held various positions during his tenure with the company, including General Manager of the Holiday Inn Texarkana hotel, General Manager of an Embassy Suites Hotel, Senior Director of Organizational Development and Training, and, most recently, Vice President of Training. In 2001, Schrank joined Golder Hospitality as the Vice President of Food and Beverage, and as partner in GHM, and in 2002, he joined InterContinental Hotels Group in the capacity of General Manager and Regional Director of Operations for hotels in St. Louis, Missouri, and then in Pittsburgh, Pennsylvania. No stranger to Hilton Hotels Corporation, in 2005, Schrank found his way back to his roots by joining the Hampton brand as Vice President of Hotel Performance Support. Schrank holds an associate degree in Culinary Arts and Hospitality Management from Johnson & Wales University. Schrank is a rabid Ohio State Buckeye and Cincinnati Bengal fan and loves to go on family trout-fishing trips. Above all, Schrank s passion is to serve others and to demonstrate what a service-oriented environment truly looks like, both internally and externally. Brand Leader Bios 15

16 Brand Leader Bios Kurt Smith Vice President Product Quality and Innovation, Focused Service Brands Hilton Worldwide Kurt Smith is Vice President of Hampton Product Quality and Innovation at Hilton Worldwide. Overseeing a team of 10 people, Smith is responsible for developing and implementing new products, service standards and practices that strengthen the long-term vitality and global growth of Hampton, as well as Hilton Worldwide s other focused service brands, including Hilton Garden Inn, Homewood Suites by Hilton and Home2 Suites by Hilton. Prior to being named Vice President, Smith held a variety of increasingly important positions within the company, most recently serving in the role of Senior Director of Product and Service Development for Hampton. Prior to that, Smith was Director of Global Brand Integration, where he developed and communicated the direction and implementation of brand strategies and resources in countries targeted for global brand growth. Before that, Smith was appointed Director of Hotel Performance Support for Hampton. In this role, he provided consultative support to a 130-hotel portfolio of Hampton Inn and Hampton Inn & Suites hotels in the states of North Carolina and Virginia. Previously, he held management positions in information technology and hotel operations. Smith received his Bachelor of Science degree in Public and Environmental Affairs from Indiana University. Brand Leader Bios 16

17 Brand Leader Bios Gina Valenti Vice President Owner Services Hilton Worldwide Gina Valenti is Vice President of Owner Services for Hampton at Hilton Worldwide. She is responsible for the Owner Services infrastructure and support services that are required to build and maintain superior owner relations globally. She is also responsible for the enterprise-wide owner contact and communication management processes, owner/customer relations management and engagement initiatives, owner events and other loyalty initiatives. She oversees these initiatives for Hampton, as well as for Hilton Worldwide s three other focused service brands. Valenti began her career in the hospitality industry in September 1989 at the Embassy Suites Arcadia Pasadena Area, California. She later moved on to become the Assistant Manager of the Embassy Suites Los Angeles Downey, California, in In 1994, Valenti made her way to Memphis, Tennessee, to join Promus Hotel Corporation, which was acquired by Hilton Hotels Corporation in late Valenti started off at Promus as a Senior Training Manager, where she worked on strategizing new training programs for Hampton, Homewood, Embassy Suites and DoubleTree. She also played a large role in launching several reward and recognition programs that are still in place today across the Hilton Worldwide portfolio of brands. To broaden her hospitality and training career, in January 2000, Valenti became the Director of Strategic Performance Systems for Hilton Hotels Corporation. In this role, she oversaw the orientation of all Hilton and DoubleTree general managers, as well as launched the Hilton Garden Inn University program. In January 2001, Valenti strengthened her association with the Hampton brand as Director of Hotel Performance Support. Some of her responsibilities in that role included overseeing a region of approximately 120 Hampton hotels, as well as the launch of and employee training efforts surrounding the Make it Hampton program. Valenti is a graduate of California State University, Northridge, and holds a Bachelor of Science degree in Business Administration, Human Resource Management/Labor Relations. Brand Leader Bios 17

18 Media Resources Hampton Inn & Suites Cleburne For more information about Hampton, please visit: Hampton Global Media Center Property Gallery Hampton Press Releases Program Gallery Hampton Quick Facts Development Assets Hampton Milestones Hilton Worldwide Press Releases You can also visit us on facebook.com/hampton or twitter.com/hampton. For all media inquiries, please contact: Jennifer Hughes Christine Miller Director, Public Relations Focused Service & Extended Stay Brands Corporate Communications Manager, Brand Public Relations Hampton Hotels Media Resources 18