UNIVERSITY OF CALIFORNIA, RIVERSIDE

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1 UNIVERSITY OF CALIFORNIA, RIVERSIDE Certificate in Hospitality &Tourism and Certificate in Management (With paid academic training at Walt Disney World Resorts through the Disney College Program)

2 University of California System Berkeley Davis Irvine Los Angeles Merced Riverside San Diego San Francisco Santa Barbara Santa Cruz

3 Worldwide Reputation One of the top ranked US institutions The Princeton Review's America's Best Value Colleges (2008) named UCR among the top 123 Best Western Colleges and one of America's Best Value Colleges. U.S. News & World Report (2009) ranked UCR 5 th in the nation in the category of most diverse universities and 9 th among the "up-and-coming universities nationwide. Research: - Environmental (Alternative Fuel Clean Air) - Nanoscale Science and Technology - Genome Biology (Biotechnology) - Sustainable Development - Agriculture (Citrus)

4 Certificate in Hospitality & Tourism or Management with paid academic training 6.5 month program Earn 15 semester credits from UCR with paid academic training at Disney World Resorts leading to a Certificate in Hospitality & Tourism or Management from UCR July 13, 2013 December 27, 2013 July 13 or 14 th, 2013 Arrival in California (LAX only) July 15 26, 2013 Academic course work and orientation at the University of California, Riverside July 28, 2013 Travel to Disney World, Florida July 29 to December 27, 2013 Paid academic training at Walt Disney World Resorts December 27, 2013 Return home

5 Program Requirements 3-credit course delivered at the University of California, Riverside campus Introduction to Global Hospitality and Tourism Industry One 3-credit course students choose from 9 courses available through the Disney College Program One 3-credit course delivered online by UCR at Walt Disney World. Students choose from 5 options: Customer Service Management, Consumer Behavior, Organizational Leadership, Strategic Marketing and Marketing Plan and Marketing Principles & Practices 6-credit full-time supervised paid academic training at Walt Disney World Resort weekly assignments A final paper A Disney student performance evaluation

6 SAMPLE CALENDAR First Two weeks at UCR Sunday Monday Tuesday Wednesday Thursday Friday Saturday Student Arrivals Optional Trip T Student Arrivals Holiday Independence Day Registration, Immigration and Health Insurance Overview 9:00 10:00 am Welcome, Introductions, Group Photo and Tour of Extension 10:00 am 12 noon Lunch 12:00 1:00 pm History of the Travel Industry in North America 1:15 5:00 pm Sabine Gross- Vasquez Introduction to Travel and Tourism in the Hospitality Industry 9:00 am 12 noon Lunch 12:00 1:00 pm Class 1:15 5:00 pm The Service Industry and Customer Service 9:00 am 12 noon Lunch 12:00 1:00 pm Class 1:15 5:00 pm The Restaurant and Hotel Industry 9:00 am 12 noon Lunch 12:00 1:00 pm Class 1:15 5:00 pm Optional Trip Sabine Gross Vasquez Dr. Neha Singh Tony Zavala Optional Trip Cross Cultural Perspectives of Hospitality and Tourism Industry 9:00 am 12:00 noon Dr. Elena Romine Etiquette Lunch at UCR Extension hosted by Sodexho 12:30 2:30 pm Club Management 9:00 11:00 am Instructor TBA Lunch 11:15 am 12:00 noon Site Visit: Morongo Casino/Resort Overview, Background, Q & A and Tour of Facility 1:30 3:00 pm Cabazon Outlets 4:00 6:00 pm The Importance of Ethics in the Hospitality and Tourism Industry 9:00 am 12:00 pm Lunch 12:00 1:00 pm Class 1:15 4:00 pm Work on Presentations with classmates 4:00 5:00 pm Cathy Davis- Dickey Destination Management 9:00 am 12:00 noon Instructor TBA Lunch 12:00 1:00 pm Universal Studios Overview, Background, Park Philosophy, Q&A and Behind the Scenes 2:30 4:30 pm Free time to explore the Park 4:30 pm Park closure Wrap- Up of the Course 9:00 10:30 am Early Lunch 10:30 11:30 am Presentations 11:30 am 4:00 pm Sabine Gross- Vasquez Final Exam 4:00 5:00 pm Signatures for travel to Florida/ Room 238 5:00 5:30 pm FREE DAY Get Ready for Departure to Disneyworld

7 Activities during the first two weeks

8 Accommodation: International Residence Center at University Extension convenient location accommodates up to 160 students double and triple occupancy dorm-style rooms each room includes bathroom, phone, cable television, & wireless internet resident assistants are available to assist students and provide activities Minimum age: 18

9 UCR Academic Requirements Students choose one 3-credit course offered through the Disney College Program. Choices include: Disney Hospitality and Tourism Corporate Analysis Corporate Communication Creativity and Innovation Experiential Learning Human Resource Management Marketing You Organizational Leadership Interactive Learning The course students choose to take through the Disney College Program will be granted credit from UCR

10 UCR Academic Requirements Completion of 50-hour two-week intensive course at UCR Completion of one 3-credit online course delivered by UCR while in Florida Completion of 6-month Academic Training at WDW Additional Academic Requirements Monthly report Final project/paper Other Optional Learning Opportunities Professional Development Studies Disney Exploration Series Disney University Course Offerings My Disney Career Series Online Learning, including Harvard Business courses

11 Optional Learning Opportunities Professional Development Series (16 hours each) Allows students to study a specific line of business Targeted at select majors (finance, engineering, media/communications) Disney Exploration Series (16 hours each) Explores how Walt Disney World Resort operates in key areas (people management, leadership, marketing etc.) Conversations and presentations facilitated by Disney leaders Disney University Courses (2 hours each) Opportunities to network with Disney Executives from a variety of lines of business Students gain valuable career management pointers and advice My Disney Career Series (2 hours each) Targeted career development classes (resume writing, interview skills, image excellence, networking, personal branding) Online Learning (2 hours each) Series of two-hour classes that students can build towards a certificate (9 required) 20 courses offered by Harvard Business School (Cultivating customer loyalty, developing a global perspective, marketing essentials, etc).

12 Academic Training at Walt Disney World Resorts Offers participants the opportunity for valuable work experience within a Fortune 100 Company Directed working and learning experience to expand knowledge of successful career practices Supervised employment extending classroom based occupational learning at on-the-job learning stations

13 Academic Training at Walt Disney World Resorts Students earn 6 semester credits for 6-month supervised internship Positions include: 6-month positions Resort Hospitality Concierge Lifeguard Character Performer Role Rotation (2 positions in 6 months) Quick Service food and Beverage Merchandise Attractions

14 Living at Disney World Two to four-bedroom fully furnished apartments. Costs are automatically deducted from students paychecks. 24-hour security in apartment complexes Bus transportation is provided to and from Disney World and to grocery stores, post office and shopping malls.

15 Earning at Disney World Participants will work in front-line roles such as Resort Hospitality and Concierge Average of hours per week Up to 55 hours during peak seasons Base pay $7.67/ hour Hourly rate of pay is determined by the role at the Walt Disney World Resort

16 Program Admission Requirements Must have completed first year courses before start of program Enrolled as a full time undergraduate student at your home institution Recommended by your institution In good academic standing Have strong conversational English (TOEFL 500+, IELTS 5.0, TOEIC 600) Pass an oral interview with a Disney recruiter

17 Program Procedures Students complete UCR application, including essay and copy of transcripts, photo page of passport Students are pre-screened by their home institution and recommended to UCR UCR assesses student application and recommends list to Disney for interviews Normally, Disney conducts the interview on campus (alternatively through Skype) Once interviewed by Disney, successful applicants will be offered a role at Walt Disney World Resorts, normally within one week. Students will have two weeks from the offer date to accept the role and are required to pay $450 nonrefundable application fee to UCR. Proof of financial support is also required at that time.

18 Financial Statement Requirements Cost UCR Tuition $3, Tuition Scholarship ($500.00) Transportation from LAX to UCR Included UCR Housing fee Included UCR Meals Included Transportation from UCR to LAX Included Medical Insurance $ subtotal $3, COST Disney in Orlando Programs Assessment Fee $ Books/Materials fees $ (approximate) Food $50/week $1, (estimated) Housing $92.50/week $2, (estimated) Misc Expenses $ subtotal $4, TOTAL program cost $8, Your estimated wages earned through your Disney employment are $7, so that the out of pocket expenses are estimated to be $1, You must, however, demonstrate full finances of $8, to be eligible for the visa

19 Program Procedures Once deposit and financial statement has been received, UCR will issue DS-2019 When students receive DS-2019, they can make an appointment to be interviewed by the U.S. Embassy for the J-1 visa Once visa has been approved, students can make airline reservation as a school group for arrival (pick up by UCR included only when travelling as a group)

20 The J-1 Student Training Visa Only students who are enrolled in a full time undergraduate program at their home institution are eligible for this program (must be enrolled during the entire 6.5 month program in the U.S.) REMEMBER the purpose of the students visit to the U.S. is to undertake a Certificate program through UCR. The main purpose is NOT to work at Disney. Disney provides students with academic training and is an integral part of the University of California, Riverside Certificate.

21 UNIVERSITY OF CALIFORNIA RIVERSIDE Thank you!

UNIVERSITY OF CALIFORNIA, RIVERSIDE

UNIVERSITY OF CALIFORNIA, RIVERSIDE UNIVERSITY OF CALIFORNIA, RIVERSIDE Certificate in Hospitality & Tourism Management or Certificate in Management (With paid academic training at Walt Disney World Resorts through the Disney College Program)

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