[REDACTED] Accessibility Evaluation (Second Round), Batch 2: [REDACTED]. East

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1 Office Phone: Office Fax: LinkedIn: linkedin.com/in/jamesedj Education In progress James E. Jackson Curriculum Vitae University Outreach and Engagement Michigan State University Kellogg Center 219 S. Harrison Rd., Room 94 East Lansing, MI Phd in Educational Psychology and Educational Technology, Michigan State University 2013 MA in Digital Rhetoric and Professional Writing, Michigan State University 2008 BA in Literature and Creative Writing, University of Arizona Professional Experience 2012 present Usability/Accessibility Research and Consulting, Michigan State University User Experience Researcher (2014 present) User Experience Intern ( ) Writing Center, Michigan State University Website Coordinator ( ) Teaching Experience Writing Center, Michigan State University Online Consulting Coordinator ( ) Graduate Writing Consultant ( ) Amphitheater School District, Tucson, Arizona Substitute Teacher ( ) Writing Center, University of Arizona Writing Tutor ( ) Publications Peer-reviewed Journal Publications Jackson, J. E. (2014). Towards Universally Accessible Typography: A Review of Research on Dyslexia. Journal on Technology and Persons with Disabilities, 2, Swierenga, S. J., Pierce, G. L., Blosser, S. R., Mathew, A., & Jackson, J. E. (2014). Smart Voting Joystick for accessible voting machines. Journal on Technology and Persons with Disabilities, 2, Jackson, J., Swierenga, S. J., & Hart-Davidson, W. (2013). Assistive technology support for complex reading. Journal on Technology and Persons with Disabilities, 1, Peer-reviewed Conference Proceedings Jackson, J. E., Ismirle, J., Swierenga, S. J., Blosser, S. R., & Pierce, G. L. (in press). Joystick interaction strategies of individuals with dexterity impairments: Observations from the Smart Voting Joystick usability evaluation. Lecture Notes in Computer Science. Heidelberg, Germany: Springer-Verlag.

2 Curriculum Vitae, James E. Jackson [2] Swierenga, S. J., Zantjer, R. S., Jackson, J. E., Ismirle, J., Blosser, S. R., & Pierce, G. L. (in press). Security implications for personal assistive technology in voting. Lecture Notes in Computer Science. Heidelberg, Germany: Springer-Verlag. Research Technical Reports Pierce, G. L., Jackson, J. E., & Swierenga, S. J. (2014). Enhanced User Interface and Interaction Design Standards for Accessible Mobile Voting Systems. East Lansing, MI: Michigan State University, Pierce, G. L., Swierenga, S. J., & Jackson, J. (2013). User Interface and Interaction Design Standards for Accessible Mobile Voting Systems. East Lansing, MI: Michigan State University, Swierenga, S. J., Ismirle, J., Jackson, J. E., Pierce, G. L., Decloniemaclennan, R., Mathew, A., & Blosser, S. (2013). Smart Voting Joystick for Accessible Voting Machines (AVTI Working Paper #009). Washington, D.C.: The Information Technology and Innovation Foundation. Consulting Technical Reports* Deaton, P., Jackson, J. E., George, M., Sommer, A., Zantjer, R., & Decloniemaclennan, T. (2015). State of California DWC PDF Forms Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Jackson, J. E., & George, M. (2015). [REDACTED] Accessibility Evaluation. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Jackson, J. E., Deaton, P., Decloniemaclennan, T., George, M., & Pierce, G. L. (2015). [REDACTED]: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Jackson, J. E., George, M., & Pierce, G. L. (2015). [REDACTED]: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Pierce, G. L., & Jackson, J. E. (2015). [REDACTED] Heading Structure Recommendations. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Pierce, G. L., Decloniemaclennan, T., Clark, I., Sommer, A., & Jackson, J. E. (2015). [REDACTED] Accessibility Evaluation (Second Round), Batch 1: [REDACTED]. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Pierce, G. L., George, M., Deaton, P. J., Sommer, A., Clark, I., & Jackson, J. E. (2015). [REDACTED] Accessibility Evaluation (Second Round), Batch 2: [REDACTED]. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. * Identifying information redacted in compliance with non-disclosure agreements.

3 Curriculum Vitae, James E. Jackson [3] Casey, C., Deaton, P., Decloniemaclennan, T., George, M., & Jackson, J. E. (2014). International Association for Research on Service-learning and Community Engagement: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Deaton, P., Jackson, J., & George, M. (2014). TechSmith Relay Recorder: Voluntary Product Accessibility Template (VPAT). East Lansing, MI: Michigan State University, Deaton, P., Sawaya, S., Decloniemaclennan, T., Casey, C., Jackson, J., Swierenga, S. J., & Righi, C. (2014). State of Michigan Department of Environmental Quality: Content Inventory. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Deaton, P., Sawaya, S., Ismirle, J., & Jackson, J. (2014). Lake Trust Heuristic Evaluation Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. George, M., Jackson, J., & Deaton, P. (2014). TechSmith Relay Website: Voluntary Product Accessibility Template (VPAT). East Lansing, MI: Michigan State University, Ismirle, J., Byle, A., Sawaya, S., Jackson, J., Swierenga, S. J., & Righi, C. (2014). State of Michigan Department of Environmental Quality: Information Mining Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Ismirle, J., Byle, A., Sawaya, S., Jackson, J., Swierenga, S. J., & Righi, C. (2014). State of Michigan Department of Environmental Quality: Regulatory Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting. Ismirle, J., Jackson, J., Byle, A., & Swierenga, S. J. (2014). MSU EBS: Unit Administrator Focus Group Report. East Lansing, MI: Michigan State University, Jackson, J. E., Deaton, P., George, M. & Maclennan, R., (2014). [REDACTED] Mobile Website: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Jackson, J. E., George, M., Deaton, P., & Maclennan, R., (2014). [REDACTED] Mobile Website: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Jackson, J. E., George, M., Maclennan, R., Nemchik, J., & Decloniemaclennan, T. (2014). [REDACTED]: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Jackson, J. E., George, M., Maclennan, R., Nemchik, J., Decloniemaclennan, T. (2014). [REDACTED]: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University,

4 Curriculum Vitae, James E. Jackson [4] Jackson, J., Byle, A., Ismirle, J., & Swierenga, S. J. (2014). MSU EBS: Manager Self- Service Focus Group Report. East Lansing, MI: Michigan State University, Jackson, J., Decloniemaclennan, T., Nemchik, J., Maclennan, R., Casey, C., & Deaton, P. (2014). [REDACTED]: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Jackson, J., Ismirle, J., Byle, A., & Swierenga, S. J. (2014). MSU EBS: Employee Self- Service Focus Group Report. East Lansing, MI: Michigan State University, Jackson, J., Maclennan, R., Decloniemaclennan, T., Deaton, P., & George, M. (2014). TechSmith Relay Website: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Maclennan, R., Jackson, J., & Deaton, P. (2014). [REDACTED]: Voluntary Product Accessibility Template (VPAT). East Lansing, MI: Michigan State University, Pierce, G. L., Jackson, J. E., & Ismirle, J. (2014). [REDACTED] Product Image Alternative Text Examples. East Lansing, MI: Michigan State University, State of Michigan Department of Environmental Quality: Candidate Information Architecture from Card Sort Data. East Lansing, MI: Michigan State University, State of Michigan Department of Environmental Quality: Card Sorting, and Information Architecture Interim Report. East Lansing, MI: Michigan State University, State of Michigan Department of Environmental Quality: Revised Candidate Information Architecture used for Validation Testing. East Lansing, MI: Michigan State University, State of Michigan Department of Environmental Quality: Validation Study Results and Analysis and Revised Information Architecture. East Lansing, MI: Michigan State University, State of Michigan Department of Environmental Quality: Refined Information Architecture and Content Guidelines. East Lansing, MI: Michigan State University, Zantjer, R., Deaton, P., George, M., & Jackson, J. E. (2014). Julian Samora Research Institute: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University,

5 Curriculum Vitae, James E. Jackson [5] Decloniemaclennan, R., Nemchik, J., Jackson, J., Rushlow, J., & Swierenga, S. J. (2013). [REDACTED]: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Ismirle, J., Jackson, J. & Swierenga, S. J. (2013). Michigan Workforce Background Check: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Jackson, J., Ismirle, J., Decloniemaclennan, R., Byle, A, Nemchik, J., Casey, C., & Swierenga, S. J. (2013). EBS Portal In-Depth Interviews Report: Experiences and Perceptions of Experienced Users. East Lansing, MI: Michigan State University, Jackson, J., Pierce, G. L., & Swierenga, S. J. (2012). ITEC Website: Accessibility Compliance Evaluation Report. East Lansing, MI: Michigan State University, Presentations Peer-Reviewed Conference Presentations Jackson, J. E., Ismirle, J., Swierenga, S. J., Blosser, S. R., & Pierce, G. L. (Scheduled 2015, August). Joystick interaction strategies of individuals with dexterity impairments: Observations from the Smart Voting Joystick usability evaluation. Presented at Human- Computer Interaction International, Los Angeles, CA. Swierenga, S. J., Zantjer, R. S., Jackson, J. E., Ismirle, J., Blosser, S. R., & Pierce, G. L. (Scheduled 2015, August). Security implications for personal assistive technology in voting. Presented at Human-Computer Interaction International, Los Angeles, CA. Okolo, C. M., & Jackson, J. E. (Scheduled 2015, June). Issues in using digital text with students with dyslexia and print disabilities. Presented at the 2015 Learning Environments for ALL Summer Institute, Traverse City, MI. Jackson, J. E. (Scheduled 2015, June). Accessible Mobile Website Design and Evaluation. Presented at the User Experience Professionals Association Conference, San Diego, CA. Deaton, P. J. & Jackson, J. E. (2015, March). Communicating Digital Accessibility Principles to University Faculty. Presented at the 30th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA. Jackson, J. E. (2015, March). Dyslexia and Mobile Technology: Opportunities, Barriers, and Implications. Presented at the 30th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA. Swierenga, S. J. & Jackson, J. E. (2015, March). Accessible Mobile Interaction Design for Voting Systems. Presented at the 30th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA. Decloniemaclennan, R., Nemchik, J., Ismirle, J., Jackson, J. E., Pierce, G. L., & Swierenga, S. J. (2014, March). Research-based mobile usability and accessibility guidelines. Presented at the 29th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA.

6 Curriculum Vitae, James E. Jackson [6] Jackson, J. E. (2014, March). Towards universally accessible typography: A review of research on dyslexia. Presented at the 29th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA. Swierenga, S. J., Pierce, G. L., Blosser, S. R., Mathew, A., Decloniemaclennan, R., & Jackson, J. E. (2014, March). Smart Voting Joystick for accessible voting machines. Presented at the 29th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA. Swierenga, S. J., & Jackson, J. (2013, February). Assistive technology support for complex reading. Presented at the 28th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA. Baldwin, D., Lauckner, J., Hodder, R., Miles, C., Holden, D., and Jackson, J. (2012, May). Pinch, tap, swipe: Using ipads to rethink the construction of digital texts and spaces. Presented at Computers and Writing, Raleigh, NC. Jackson, J. (2012, May). Assessing an adaptive technology: A call for engagement. Presented at Computers and Writing, Raleigh, NC. Baldwin, D., Miles, C., Lauckner, J., Hodder, R., Jackson, J., Holden, D. (2012, March). Pinch, tap, swipe: How tablets can change the center. Presented at East Central Writing Center Association, Indianapolis, IN. Jackson, J. and Tardiff, M. (2012, March). Teaching the resume as a visual document: Using cultural modeling and pedagogical content knowledge to teach visual rhetoric. Presented at the Conference on College Composition and Communication, St. Louis, MO. Baldwin, D., Lauckner, J., Hodder, R., Jackson, J., Miles, C., and Holden, D. (2012, February). The I generation: It s mobile, it s small, and it packs a powerful punch. Presented at Southeastern Writing Center Association Conference, Richmond, KY. Smith, T., Goodwin, B., Jackson, J., and Brooks-Gillies, M. (2011, November). Toy story. Presented at IWCA Revising the Present, Chicago, IL. Jackson, J. (2011, September). Rethinking the tools of access: Assessing an adaptive technology. Presented at Making Meaning: Language, Rhetoric, and the Power of Access, Ann Arbor, MI. Milu. E., Elenbaas, B., Jackson, J., and Nguyen, M. (2011, March). Web 2.0 technologies and the writing center: Re-thinking and extending sites of collaborative research. Presented at East Central Writing Centers Association, Kalamazoo, MI. Smith, T., Bahrainwala, L., Baldwin, D., Elenbaas, B., Adkins-Garcia, E., Goodwin, B., Brooks-Gillies, M., Jackson, J., Keller, B., Lauckner, J., Cari Ross, and Trumble, M. (2011, March). Slaying the unicorn with a double-edged sword or exploring myths of text and of interaction in the writing center. Presented at East Central Writing Centers Association, Kalamazoo, MI.

7 Curriculum Vitae, James E. Jackson [7] Invited Presentations Jackson, J. E. (2014, December). WCAG 2.0 and Universal Design. Presented at the Michigan State University WebDev CAFE Forum, East Lansing, MI. Swierenga, S. J., Deaton, P., Jackson, J., & Pierce, G. L. (2014, August). Creating Accessible Documents. Presented at the 2014 Michigan State University Outreach and Engagement Annual Strategic Review, East Lansing, MI. Swierenga, S. J., Ismirle, J., Jackson, J. E., Pierce, G. L., Decloniemaclennan, R., Mathew, A., & Blosser, S. (2014, January). Piloting Accessible Voting Technology in the Field: Smart Voting Joystick. Presented at NIST Accessible Voting Technology Webinar Series. Gaithersburg, MD. Swierenga, S. J., Pierce, G. L., Jackson, J., & Decloniemaclennan, R. (2013, April). Accessible Mobile Voting Systems. Presented at the EAC/NIST Accessible Voting Technology Research Workshop, Gaithersburg, MD. Consulting Presentations and Workshops* Jackson, J. E., George, M., & Swierenga, S. J. (2015, January 27). WCAG 2.0 Workshop. Presented to [REDACTED] and [REDACTED] web developers and managers, East Lansing, MI. Jackson, J. E., George, M. (2014, November). WCAG 2.0 overview. Presented to MSU Eli Broad College of Business web developers and managers, East Lansing, MI. Jackson, J. E., George, M., & Deaton, P. (2014, November). Accessible web design. Workshop conducted for Michigan State University IT Services, East Lansing, MI. Jackson, J. E., George, M., & Swierenga, S. J. (2014, November). WCAG 2.0 overview. Presented to [REDACTED] and [REDACTED] web developers and managers, Detroit, MI. Jackson, J. E., Deaton, P., & George, M. (2014, October). Accessible web design. Workshop conducted for Michigan State University IT Services, East Lansing, MI. Jackson, J., Decloniemaclennan, R., Nemchik, J., & Swierenga, S. J. (2013, October). WCAG 2.0 Overview. Presented to [REDACTED] development team, East Lansing, MI. Jackson, J., Decloniemaclennan, R., Nemchik, J., & Swierenga, S. J. (2013, July). WCAG 2.0 Overview. Presented to [REDACTED] development team, East Lansing, MI. Jackson, J., Decloniemaclennan, R., Nemchik, J., & Swierenga, S. J. (2013, May). WCAG 2.0 Workshop. Workshop conducted for Michigan Public Health Institute development team, East Lansing, MI. Course Lectures and Workshops Jackson, J. E. (2014, June). Introduction to User Experience Methodologies and Web Accessibility. Lecture presented to Counseling, Educational Psychology & Special Education 991A: Special Topics in Learning, Technology, & Culture, Michigan State * Identifying information redacted in compliance with non-disclosure agreements.

8 Curriculum Vitae, James E. Jackson [8] Jackson, J. E. (2013, April). Accessible Website Design. Lecture presented to Writing Rhetoric and American Cultures 410: Advanced Web Authoring, Michigan State Jackson, J. & Manthey, K. (2012, March). Communicating Effectively with Digital Video. Workshop presented to Michigan State University undergraduate students, at Michigan State Jackson, J. & DeSantis, C. (2012, January). APA style and Plagiarism. Workshop presented to Michigan State University undergraduate students, at Michigan State Jackson, J. & Filkoski, N. (2011, September). Communicating effectively with PowerPoint. Workshop presented to Michigan State University graduate students at Michigan State Jackson, J. & Kamara, L. (2011, September). Peer response workshop. Workshop presented to Michigan State University undergraduate students, at Michigan State Jackson, J. (2011, August). Introduction to the Writing Center. Workshop presented to Michigan State University Social Work Graduate Students, Michigan State University, East Lansing, MI. August 24, Cozzaglio, C. & Jackson, J. (2011, June). Researching on the Internet. Workshop presented to Michigan State University Social Work Graduate Students, Michigan State Lauckner, J. & Jackson, J. (2011, June). Writing process workshop. Workshop presented to Michigan State University Social Work Graduate Students, Michigan State University, East Lansing, MI. Lauckner, J. & Jackson, J. (2011, June). Comic life workshop. Workshop presented to Michigan State University Social Work Graduate Students, Michigan State University, East Lansing, MI. Tardiff, M. & Jackson, J. (2011, June). Resume and CV Workshop. Workshop presented to Michigan State University McNair Scholars, Michigan State University, East Lansing, MI. Jackson, J. & Tardiff, M. (2011, June). Personal statement workshop. Workshop presented to Michigan State University McNair Scholars, Michigan State University, East Lansing, MI. June 4, Projects Usability Evaluation of the Smart Voting Joystick, ITIF Grant 2013 Conducted a usability evaluation of the Smart Voting Joystick, a user interface device designed to improve accesses to private, independent, and user friendly voting for individuals with motor and dexterity related disabilities. This study gathered feedback from users with representative disabilities, made recommendations for improving the Smart Voting Joystick, and contributed to research literature regarding how individuals

9 Curriculum Vitae, James E. Jackson [9] with motor and dexterity related disabilities use joysticks to vote and interact with information technology. Research Study on Dyslexia, Literacy, and Technology, Master s Thesis Designed and ran a twenty-four participant research study utilizing and building on methodologies from Usability Testing, which sought to better understand both the writing and reading practices of college students with dyslexia and the role that assistive technology plays within those practices. Accessible Mobile Voting User Interface Design, NIST Grants Developed user interface and interaction design standards and a complete wireframe for accessible mobile voting systems. Standards and wireframe were designed to accommodate individuals with a wide range of disabilities, including visual and dexterity impairments, and individuals with disabilities were consulted to refine the initial design. MSU Writing Center Staff Website Fall Fall 2013 Used BuddyPress and WordPress to create a staff-only version of the Writing Center website that allowed us to centralize the distribution of digital content including workshop materials, and information on Writing Center procedures and employment policies, as well as create a platform for communication between satellite coordinators and staff, staff discussion of writing center issues, and staff community building. CATA Social Media Strategy Class project, WRA 415 Digital Rhetoric Fall 2011 Worked in a small group using ethnographic research techniques to develop a social media strategy for the Capital Area Transportation Authority in Lansing, MI. Navigating the PhD Online Module Summer 2011 Worked with a group to develop online modules based on the Navigating the PhD workshop series offered by the Michigan State University Writing Center. Resume Workshop Class Project, AL 892 Writing Center Theory Spring 2011 Worked with Tardiff, M. to develop a workshop using cultural modeling and pedagogical content knowledge to teach visual rhetoric through engaging the familiar genre of the resume. Institutional Service Michigan State University Accommodating Technology Community (2014 Present) Michigan State University Web Accessibility Working Group ( ) Professional Organizations International Association of Accessibility Professionals (2014 Present) User Experience Professionals Association (2014 Present) Volunteer Work Big Brothers Big Sisters of Tucson, AZ ( )