Human Resource Management (HRM)

Transcription

1 What? Human Resource Management (HRM) the functional area of an organization that is responsible for all aspects of hiring and supporting employees (e.g., providing and administering employee benefits). all the activities related to the recruitment, hiring, training, promotion, retention, separation, and support of employees. functions within a company that relate to people. Why? is the effective use of human resources in order to enhance organisational performance. the process of evaluating human resource needs, finding people to fill those needs, and getting the best work from each employee by providing the right incentives and job environment, all with the goal of meeting the needs of the firm. applying human resources within comple systems such that people succeed, performance improves, and human error decreases. (Source: web definitions for HRM)

2 Effects of HRM HRM-practices (especially job design and selection/ appraisal/training) better predict company performance than R&D, QM, strategy and technology (West, 2001) Empowerment better predicts company performance than technology-based management practices (Patterson et al., 2004) HRM-practices as cause and effect of company performance (Guest et al., 2003)

3 HRM from a work and organizational psychology perspective Scientific foundation for HRM tools HRM as a function penetrating the whole organization Focus on working conditions as influences on human competence and motivation Systematic linking of "fit human to task" and "fit task to human"

4 Road map for HRM: Work Process Design (Fall semester) Satisfaction Task / Work process Motivation Performance

5 Road map for HRM: Leading teams (Spring Semester) Personnel selection Personnel development Satisfaction Task / Work process Motivation Performance Performance appraisal / Compensation

6 Topics HRM: Leading teams Introduction; Core functions of HRM HRM as strategic and operational leadership task 2.3. Integrating leadership tasks through Management by Objectives; Definite assigments to groups for semester projects 9.3. Introduction to semester project in small grou p s Personnel selection: Theory and instruments (eercise in small groups) Performance appraisa l Compensation; Personnel development and caree r s 6.4. Requirements for effective leadersh i p Fundamentals of team working Group interaction (eercise in small groups) 4.5. Managing diversity in teams Discussion of student projects in small grou p s Benchmarking HRM: Guest speaker from industry Eam preparation

7 Organization of course Course provides 3 ETCS points (appro work hours). Besides the lecture, the prerequisite for credits points and eam participation is the completion of a semester project in groups of 4 students. The eam is written (1.5 hours; closed book) and takes place during the first two weeks in June. Overall grade: 50% project & 50% eam Material for lectures/semester project:

8 Topic 1: Leadership assessment Marius Gerber & Michaela Kolbe Assessment Center: Evaluation of personal characteristics based on behavior in realistic situations Task: develop and test an assessment method based on a chosen model of effective leadership Methods: determine relevant personal characteristics related to good leadership behavior, create an assessment scenario and carry out an assessment

9 Topic 2: Best Practice in HRM Sifra Corver & Julia Belting Best practice: finding businesses with an ecellent HRM (Swiss HR-Award), focus on practice, not results Task: evaluate a company s HRM and create a ranking list Methods: create interview guidelines and conduct structured interviews with HR, general managers and employees

10 Topic 3: Pay for Performance Cécile Tschopp & Nadine Bienefeld Pay for performance systems: potential for serious unintended negative results, but also for substantial performance improvements Task: systematically evaluate an eisting pay for performance system Methods: interviews with system designers and employees; benchmarking using ProMES

11 Topic 4: Cooperation in distributed teams Daniel Boos & Johann Weichbrodt Distributed teams: necessity in global business, difficulty of communicating and cooperating mainly via electronic means Task: Conduct a small eploratory study about a distributed team and reflect on your findings with reference to organizational science literature Methods: interviews with the leader and one member of a distributed team, plus a short questionnaire for all team members

12 Semester project Selection of topics/assignment to groups: Please send to Jacqueline Hohermuth indicating your name, your preferred topics (1st and 2nd priority), German/English preference, people you want to form a group with (group size is 4, if needed people will be assigned to groups by us) Deadlines send by Feb. 23 information about group composition by Feb. 25 changes possible until Feb. 27 ( to Jacqueline again) Final assignment to groups March 2 (no changes or additions of new students possible after that date) final report due May 25

13 Required reading Noe, R.A. et al. (2005). Human Resource Management: Gaining a competitive advantage. Chapter 2 Strategic Human Resource Management (pp.56-91). New York: McGraw-Hill. (Lecture on Feb. 23) Anderson, N. & Cunningham-Snell, N. (2000). Personnel selection. In N. Chmiel (Ed.), Introduction to work and organizational psychology - A European perspective (pp ). Oford: Blackwell. (Lecture on March 16) Fletcher, C. (2000). Performance appraisal: Assessing and developing performance and potential. In N. Chmiel (Ed.), Introduction to work and organizational psychology - A European perspective (pp ). Oford: Blackwell. (Lecture on March 23) Landy, F.J. & Conte, J.M. (2006). Work in the 21st century. Chapter 4/Module 4.5 Job Evaluation, Comparable Worth, and the Law (pp ). Boston: McGraw Hill. (Lecture on March 30) Pfeffer, J. (1998). Si dangerous myths about pay. Harvard Business Review, No. 3 May/June. (Lecture on March 30) Noe, R.A. et al. (2005). Human Resource Management: Gaining a competitive advantage. Chapter 9 Employee Development (pp ). New York: McGraw-Hill. (Lecture on March 30) Shackleton, V. & Wale, P. (2000). Leadership and management. In N. Chmiel (Ed.), Introduction to work and organizational psychology - A European perspective (pp ). Oford: Blackwell. (Lecture on April 6) Landy, F.J. & Conte, J.M. (2006). Work in the 21st century. Chapter 13 Teams in Organizations (pp ). Boston: McGraw Hill. (Lecture on April 20) Noe, R.A. et al. (2005). Human Resource Management: Gaining a competitive advantage. Subchapter on Managing Workforce Diversity (pp ). New York: McGraw-Hill. (Lecture on May 4) Pfeffer, J. & Veiga, J.F. (1999). Putting people first for organizational success. Academy of Management Eecutive, 13/2, (Lecture on May 18) The tets will be available on Feb. 23 & March 2 during the break for CHF 10

14 Topics HRM: Leading teams Introduction; Core functions of HRM HRM as strategic and operational leadership task 2.3. Integrating leadership tasks through Management by Objectives; Definite assigments to groups for semester projects 9.3. Introduction to semester project in small grou p s Personnel selection: Theory and instruments (eercise in small groups) Performance appraisa l Compensation; Personnel development and caree r s 6.4. Requirements for effective leadersh i p Fundamentals of team working Group interaction (eercise in small groups) 4.5. Managing diversity in teams Discussion of student projects in small grou p s Benchmarking HRM: Guest speaker from industry Eam preparation

15 Core functions of HRM Job analysis and design Recruitment and selection Training and development Performance management and compensation Labor and employee relations

16 Eamples in the news HR implications? Bonus payments in banks Swiss Re: CEO Aigrain quits after major losses SR Technics closes Dublin plant with more than 1000 employees Hitzfeld on managing a national football team as a distributed team of club players Increasing use of short time work

17 Eamples in the news HR implications job design selection development performance mgt employee relations Bank boni Swiss Re SR Technics National football Short time work