VANGUARD UNIVERSITY - DEPARTMENT OF PSYCHOLOGY Syllabus Introduction to Industrial / Organizational Psychology

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1 VANGUARD UNIVERSITY - DEPARTMENT OF PSYCHOLOGY Syllabus Introduction to Industrial / Organizational Psychology PSY Spring 2014 Lecture: Tuesdays, 7:00 9:45 p.m., NURS 101 Professor: Sibylle Georgianna, Ph.D. Hours: by appointment 1: Course Description: This class reviews the role of psychology in work settings. Issues of selection, matching jobs and individuals, training, performance evaluation, productive and counterproductive behavior in organizations, stress, leadership and development are discussed as they relate to individual and group functioning. Furthermore, all of these issues are discussed in the context of multilevel cultural influences, from organizational cultures to demands due to globalization. Course Objectives: We will investigate how general psychological knowledge from the areas of personality, assessment, cognitive and social psychology can be applied and further developed in multilevel organizational contexts. We will work to form a coherent picture of how application of psychological knowledge can enhance both individual productivity and overall organizational functioning. Link of Course Objectives to Vanguard s Educational Targets and Goals: This course will help you achieve Vanguard s CORE/institutional Learning Outcomes (ILOs): SLO 1 - Integration of Faith and Learning: Students will develop and articulate a Biblical worldview informed by a Pentecostal perspective, integrating faith with learning. SLO 2 - Cultural Competency and Citizenship: Students will understand and practice effective local, national and global citizenship and demonstrate appreciation of diverse psychological, social, historical and artistic aspects of culture. SLO 3 - Communication: Students will demonstrate effective, college-level written and oral communication skills. SLO 4 Critical Thinking: Students will develop and apply qualitative and quantitative critical thinking skills. SLO 5 - Holistic Living: Students will appreciate and demonstrate a holistic view of health and living. 1

2 SLO 6 - Information Competency: Students will demonstrate foundational technology skills that allow one to locate and evaluate the integrity of information, and to understand the ethical uses of information. Link of Course Objectives to Vanguard s Psychology Program s Student Learning Outcomes. Furthermore, by taking this class and completing the course assignments, you will accomplish the psychology program s goals and purpose. During this class, you will: 1. Use knowledge of major concepts in psychology as relevant to cognitive, behavioral, biological, sociocultural, and spiritual perspectives on human nature. 2. Apply core principles of empirical research, including research design, data analysis, and interpretation to evaluation of knowledge. 3. Use critical thinking to evaluate scholarly research and its popular interpretations rationally, in light of valid evidence and the scientific approach. 4. Apply psychological principles to practical issues (including personal, social, and/or organizational issues). 5. Practice professional ethics in psychology as defined by the American Psychological Association, with the focus on core principles of beneficence, responsibility, integrity, justice, and respect 6. Demonstrate communication skills through writing in an established scientific format (APA), and gain practice in oral communication. 7. Practice cultural competency and citizenship as defined in Vanguard s Student Learning Outcomes with in-depth disciplinary focus on appreciation of diverse psychological aspects of culture. 8. Integrate a Christian worldview with knowledge of psychology. 9. Apply psychological knowledge, skills, and values to various occupations/careers and/or postgraduate study. Required Text(s): Landy, F.J. & Conte, J.M. (2013) Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. Fourth Edition. Malden, MA: Blackwell Publishing. You may also use the second or third edition of the textbook. Note: online ordering of textbooks (e.g., half.com) may take up to 2 weeks. If you have not ordered yours two weeks prior to the class starting, please buy your 2

3 book on campus. You must have the textbook at the beginning of the class in order to successfully complete the course. There is no extension of assignment deadlines due to textbooks not arriving on time! Additional readings may be assigned according to schedule, and as time permits. Be prepared to discuss all text and additional readings during assigned class date. Class Format and Requirements: The upper-level course will include some lecture due to the volume of information to be covered. A significant amount of discussion, group exercises, and in-class assignments will also be included to afford hands-on practice. All students will be expected to participate in class (including role-playing, practice management exercises, personality assessments for career fit, etc.) to enrich the learning experience. These group format situations will also cover new and additional materials not covered in the main textbook. In class activities are part of the grading (see below). Students should expect to speak in front of the class, and participating in simulation as if in a job. Students are expected to be in attendance, and are responsible for any notes or assignments. No audio- or video-taping of class sessions will be allowed without prior written permission. Cell phones, beepers, and laptop computers must be turned off prior to the start of class. Grading: 1. Participation/class tasks Business/Organizational Project -Handout 100 -In class presentation 100 -Participation as group member 50 -Linking business project to Program Student Learning Outcomes Term paper One Lab Assignment 50 3

4 5. Weekly online exams (10 points ea.) Final exam 100 Total Points 820 A =90%+ B=80%+ C=70%+ D=60%+ F=BELOW 60% of Points Class Tasks / Participation: To build understanding of I/O applications, required tasks will be assigned in class. These tasks will include instrument completion, informal interviews, and group exercises (e.g. teambuilding tasks). Results will be analyzed and discussed in class. As unique practical material will be covered in class, attendance is required for successful completion of the required tasks. In order to prepare for the working world upon graduation, the course will simulate working conditions in organizations. This may involve stress, demanding supervision, teamwork, leadership skills, and conflict resolution. All students should be clear on expectations and difficulties to be encountered in relation to the significant rewards. If a student absolutely must miss a class, he or she is responsible for getting class notes from a classmate and completing assignments handed out. Students are expected to complete all exams and assignments on or before the day due. If a participant has a legitimate reason for missing a deadline or an exam, an ironclad excuse will be necessary. Official documentation (such as a note from a doctor or dean) may be required to substantiate absence or delayed submission. Do not schedule a flight before the final exam. Last minute illness or personal problems will not be acceptable, given preparation for exams and assignments should begin well in advance. Late assignments will not be accepted unless prior approval has been granted by the instructor. Turn off phones, beepers, and laptops before coming to class - it is disruptive to other students and will not be allowed while class is in-progress. Part of the intent of class is to demonstrate the impact of concentration without interruption on work activities as expected by an employer. Attendance is required for all class sessions, as is active participation in all discussions and assignments, including group work, and presentations in front of the class. 4

5 Business/Organizational Project (BOP): Part of your responsibility is to complete one business/organizational project group assignment (see end of the syllabus). You will need to 1. Choose a topic along with a group of other students and form a group to do this project no later than 01/22/14; 2. As a group, research 10 articles (published within the last 10 years) and provide the titles and where the articles where published for instructor sign-off by 02/04/14; USE ONLY ARTICLES FOUND IN EBSCO DATABASE (see instructions on how to use EBSCO in Moodle How to do Scientific Research folder); 3. During the week of 02/11/14, write the handout plus 1-3 presentation slide(s) that summarizes your handout. In addition, on a separate piece of paper, describe in keywords how your presentation meets the ILOa and Psychology Program Student Learning Outcomes (see beginning of the syllabus); 4. On 02/18/14, show brochure and completed presentation slide along with draft of student learning outcome keywords to instructor for instructor sign-off; 5. Present your topic in class when we discuss the respective chapter. For example, you choose a topic with regards to staffing decisions. Staffing decisions will be discussed on 02/25/14. Your community project presentation is on 02/25/14. Term Paper: Students will consider their occupational goals and explore potential fit with their dream occupation using the O*NET (Occupational Information Network) website and write a paper based on this experience. Please see the Assignment Instructions handout for complete description of the assignment. A final report should be typed, double-spaced, not to exceed 10 pages. Late papers will not be accepted unless prior approval has been granted. Papers will be evaluated on the basis of (1) quality; (2) depth of analysis; (3) organization and coherence; (4) creativity and problem solving; (5) analytical critique and evaluation; and (6) APA Style. You paper should cover the following points: 1) Current (or the most recent) occupational match. Think about your current occupation (e.g., teacher's aid, office manager, cashier, accountant, etc.). Think about occupational tasks in general, not about organizational specifics (quirky boss). Estimate and write down what are the most important work activities required (top 3 activities at least) of your current job, and what are the most important characteristic an individual needs to have in order to succeed in this occupation (top 7 characteristics at least). Think about your strengths and 5

6 weaknesses and evaluate your match to this job (poor, satisfactory, good, excellent) and explain your evaluation. 2) Dream job occupational match. Prior to exploring the O*NET, think about your dream occupation (chief executive officer, counseling psychologist, interior designer, ice-cream truck driver, management consultant, actor, etc.). Estimate and write down what are the most important work activities required for your dream job (top 3 activities at least), and what are the most important characteristic an individual needs to have to succeed in this job (top 7 characteristics at least). Think about your strengths and weaknesses, evaluate your match to this job and explain your evaluation. 3) Current occupational match according to O*NET. Log onto and find your current job title or as close job title as possible (for example, there may not necessarily be a children's psychiatric aide, but there should be a psychiatric aides ). First, select summary description ; after you are familiar with the summary, select full report. Answer the following questions according to O*NET: 1. What are the most important activities of your current job? 2. What are the most important characteristics an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? 3. What are the educational requirements? 4. How closely does the O*NET information match your observations and expectations? 5. Is there anything surprising to you? 6. Why do you think your expectations were incorrect (or correct?). 7. How much your experience can be generalized to experiences of others who are in the same occupation? 4) Dream Job occupational match according to O*NET. Log onto O*NET.org and find your Dream Job title or as close job title as possible (there may not be a movie star, but there should be an actor ). First, select summary description, after you are familiar with the summary, select full report. Answer the following questions according to O*NET: 1. What are the most important activities of your Dream Job? 2. What are the most important characteristic an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities 6

7 each)? 3. What are the educational requirements? 4. How closely does the O*NET match your expectations? 5. Is there anything surprising to you? 6. Why do you think your expectations were incorrect (or correct?). 5) Summary. Answer the following questions: 1. How did the O*NET change or confirm your own perceptions of your current occupation and about your Dream Job and your match to these jobs? 2. How do you realistically envision your work life in the coming years (5, 10, or more, depending on your situation in life)? 3. What can you do now to achieve the most positive scenario of your occupational future? 4. What were the most important things that you learned from this experience? The O*NET assignment is worth 90 points. 70 points will be determined based on the content (appropriate coverage of all required points), and 20 points will be determined based on writing style, grammar and clarity, and APA formatting. Exams: There will be weekly, mandatory, online exams posted for you on Vanguard s Moodle. To succeed in the exams, you will need to keep reading the chapters that are assigned for the week. The weekly, online exams need to be completed by Tuesday evening and prepares you for the information that we will discuss that week (see course calendar below). Please note that the weekly exams are only available until their due dates (see course calendar) and will not be extended. It is your responsibility to check the exams due dates and to complete them on time. Each exam (10 questions) can only be taken once within 30 minutes. Exams may consist of multiple choice, and true-false questions taken from the text, readings, in-class exercises, lecture and discussion. The online exams will not be cumulative. The final exam is during our last class meeting and may be cumulative. Class Schedule* 7

8 Month Day Topics Readings Due dates January 14 What is Industrial and Ch 1. Organizational Psychology? Brainstorm on topics for Business/Organizational Project (BOP) 21 Methods and Statistics in I-O Psychology. Choose topic for BOP Ch Methods and Statistics in I-O Psychology. Job Analysis. Research 10 articles for BOP February 4 Individual Differences and Assessment Instructor sign-off on references for BOP 11 Understanding Performance Write presentation and handout 18 Performance Measurement Handout and slides for BOP due in class 25 Staffing Decisions: matching people and jobs Draft your current occupational match for term paper March 4 Training and Development Draft your description of your dream job 11 Spring break, No class 18 The Motivation to Work Log onto O*NET to research your current job 25 Attitudes, Emotions, and Work Log onto O*NET to research your dream job Ch. 2 Ch. 4 Module 4.3, Ch. 3 Ch. 4 Ch. 5 Exam Ch. 1 due 01/21 Exam Ch. 2 due 01/28 Exam Ch. 3 due 02/04 Exam Ch. 4 due 02/11 Exam Ch. 5 due 02/18 Ch. 6 Exam 6 due 02/25 Ch. 7 Exam 7 due 03/04 Ch. 8 Exam 8 due 08/18 Ch. 9 Exam 9 due 03/25 April 1 Stress and Worker Well- Ch. 10 Exam 10 due 04/01 8

9 being Draft Summary 8 Teams in Organizations Term Paper due in class Ch. 13 Exam 13 due 04/08 15 Fairness and Diversity in the Workplace Ch. 11 Exam 11 due 04/15 22 Leadership Ch. 12 Exam 12 due 04/22 29 The Organization of Work Behavior Ch. 14 Exam Ch. 14 due 04/29 Review May 6 Final Exam 7-9 PM Final Exam * All chapter assignments refer to Landy & Conte (2007) Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. Changes may be made to this syllabus as appropriate during the course of the semester. All readings must be completed before class to be discussed. FOUNDATIONS DISABILITY SERVICES For students with documented medical or psychological disabilities, documented temporary illness that requires missing 1 week of classes, or documented chronic illness please contact Kerry Kimble, the Coordinator of Disability Services, to request reasonable accommodations. The Coordinator of Disability Services is located in the Counseling Center on the second floor of the Scott Academic Center and can be reached at extension 6483 or by at or For students with a documented learning disability who would like to request classroom accommodations, please contact Barbi Rouse, the Director of Learning Skills, located upstairs in Scott Academic Center at extension 6478 or by at DIVERSITY STATEMENT The School for Professional Studies intends to foster a Christ-centered community that promotes appreciation and respect for individuals, enhances the potential of all members, and values differences in gender, race, abilities, and generation. As such, we endeavor to communicate with honesty, to speak with encouraging and edifying words, and to create a safe environment in our classes and interactions. 9

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