HR certification: basic course

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1 HR certification: basic course What makes the program unique: It is a modular program covering all major areas of the integrated talent It combines theoretical and practical training components Trainings are conducted by Human Capital consultants with significant experience of implementing projects for Ukrainian and international companies To obtain certification participants must pass an examination for each module Training is conducted in Russian or Ukrainian Target audience HR specialists, administrative personnel involved into HR matters Program objectives Help participants to systemize their theoretical HR knowledge Give the big picture of the HR system and its place in overall business Familiarize participants with practical tools and their application Introduce participants to leading international and local practices in integrated talent Teach participants how to use their knowledge to solve practical problems Basics of HR 1 session Teaching methodology Training is interactive and features a number of practical tasks Organizational development 4 sessions HR certification: basic course 6 modules / 16 sessions Basics of law in HR 3 sessions Performance 2 sessions Talent 4 sessions Compensation 2 sessions *This module is not mandatory; participants may include elective trainings in the program

2 Module Basics of HR Training Basics of HR (2 days) The place and role of HR in a company system Evolution of views on HR and the role of the HR department in a company Integrated talent system Key talent processes review of the leading international and local practices Organizational structure of HR department Regulation of HR function Measuring the effectiveness of the HR function: key metrics Module Basics of law in HR Training Labor law and HR administration in Ukraine Overview of the Labor Law in Ukraine Legal aspects of structuring relations with employees and contractors Concluding a collective bargaining agreement an employer s obligation or right? Employment procedure (concluding labor agreements and contracts) Specifics of employing foreign citizens Selecting an appropriate workday arrangement (irregular working hours, summarized record of working time, flexible working hours). The procedure for granting and formalizing vacations Policies and procedures for termination of labor relations with employees depending on the grounds General HR administration requirements in Ukraine The HR administration system Regulatory documentation Registering documentation Administrative documentation Reporting documentation Training Key aspects of payroll in Ukraine Salary payment terms Working hours. Compensation for overtime work Procedure for calculating an average salary The minimum salary Accruing a monthly compensation key stages of payroll calculation, collection of data, primary documents, base salary and other compensation payments (vacation allowance, sick leave allowance and other payments) Salary indexation Specifics of taxation of additional benefits (such as insurance, meal and sport allowances). Use of the natural coefficient Provision of accommodation to employees Corporate car provision Corporate mobile connection provision Taxation the unified social tax, personal income tax The unified social tax and personal income tax reporting. Penalties for non-compliance Business trip arrangements. Travel expenses Training Foreign nationals in Ukraine: immigration, tax and legal aspects Review of the Ukrainian law that regulates the residence of foreign citizens in Ukraine Visa regime, visa types and peculiarities of obtaining visas Engagement of foreign citizens in Ukraine: a work permit and the peculiarities of obtaining it when a foreigner is employed or works according to a secondment agreement Employees of foreign companies in Ukraine permission documents, an employment procedure Temporary residence permits. Extension of a temporary residence permit validity term for foreign citizens in Ukraine Registration at place of residence Definition of tax residency status Taxation base; personal income tax rates Peculiarities of foreign income taxation. Personal income tax return filing liabilities

3 Application of international agreements on avoidance of double taxation a foreign (tax credit, exemption from income tax) Corporate tax policies for employees working abroad and its types The concept of a hypo-tax Currency control regulation (the resident status concept for the purposes of the currency control regulation, transfer of funds abroad, etc.) Possibility of salary payment/denomination in a foreign currency Basic recruitment methods for different categories of employees. The role and participation of line manager in the recruiting process Concept of personnel selection by competencies Peculiarities of attraction and selection for mass positions Practical advice on search and recruitment, including the most common mistakes made during interviews Leading market trends in recruitment Measuring the effectiveness of recruitment: key metrics Module Talent Training Workforce analytics and planning (2 days) Goals and objectives of workforce analytics and planning Key stages of strategic workforce planning Determining quantitative and qualitative needs in personnel Models of human resource provision Rotation programs: program peculiarities of geographical and cross-functional rotation, mobile personnel, rotation process Key components and stages of competency modeling. Approach to competency model development Training Recruiting and personnel on-boarding Strategic view on recruitment Employer branding concept, objectives and components of an employer brand. Employer branding process and its relation to a company and a product brand The components of a full recruitment cycle; organization of the selection, recruiting and onboarding process Personnel segmentation and development of a differentiated strategy for attraction and retention Training Personnel training and development Goals and objectives of personnel training and development Training and development types and forms; complementary training programs (corporate university, leadership development programs, internal production training programs, remote learning, mentoring programs) Organizing a company s training and development process: determining needs, planning, realization, control and efficiency assessment Legal regulation of training in Ukraine Integrated approach to employees training and development towards creating a self-learning organizational culture Training during organizational changes Market trends in personnel training and development Measuring the effectiveness of training and development: key metrics Training Career and succession Goals and objectives of career and succession Basic approaches and career tools Successors pool: structure, levels, formation order, effectiveness evaluation criteria Personnel retention programs

4 Global trends in career and succession Measuring the effectiveness of career and succession : key metrics Module Compensation Training Total reward and base pay The reward and compensation concepts Place of compensation in total reward Reward system key elements A company s compensation and benefits system a strategic approach to its development and Basic principles of a compensation and benefits system development; compensation and benefits model Approaches to organizing a compensation and benefits system A compensation strategy and its relation to a business strategy Key assumptions in development of a graded pay structure Methodology and key stages of a graded pay structure development Allowances and social payments Use of regional coefficients Training Managing variable pay and non-monetary reward (2 days) Role of variable pay in total reward Objectives and types of variable pay; the most common practices on the labor market Designing incentive pay systems and connecting a variable pay system with a personnel performance appraisal system and other talent systems Peculiarities of variable pay for certain categories of personnel: top managers, sales personnel, production personnel The goals, objectives and types of long-term incentive programs (LTIP) Ukrainian practice: main trends and peculiarities of variable pay use on the Ukrainian market The structure and purpose of a social package: basic benefit types The most common types of benefits on the labor market Approaches to developing a social package, including the benefits cafeteria and effectiveness analysis Non-material elements of total reward Module Performance Training Personnel performance (2 days) Goals and objectives of personnel performance Key approaches to a company performance and their impact on personnel performance Connection of a performance appraisal system with other talent systems Approaches to a personnel performance appraisal system development; performance appraisal procedures Management by objectives principles and basic tools of performance appraisal, approach to development of KPIs within a performance appraisal system Management by competencies principles and basic tools of performance appraisal based on competencies Development of an integrated personnel appraisal system Constructive feedback as an important element of the personnel performance appraisal system Peculiarities of implementing a personnel performance appraisal system; possible difficulties and how to overcome them Peculiarities of developing a long-term action plan based on personnel performance appraisal results

5 Training Building a result-oriented organizational culture (2 days) Theoretical concepts of a corporate culture The concept of an effective corporate culture in the context of high-performance organizations. Key differences between a corporate culture per se and an effective corporate culture A corporate culture typology. The peculiarities of diagnostics and assessment of a corporate culture Assessment and analysis of a corporate culture for compliance with an organization's goals. Visualization (profile construction) of the existing and the desired corporate culture Development of an action plan based on the results of diagnostics of a corporate culture The concept of employees engagement and its essence Key factors impacting employees engagement Principles and approaches to increasing employees engagement Measuring employees satisfaction and employees engagement Module Organizational development Training Basics of organizational design (2 days) Organizational theory and the typology of organizations Stages of an organizational development Goals of an organizational design Basic types of organizational structures and their key peculiarities Formal and informal structure of an organization Analysis of business processes and the effective use of resources Types and characteristics of organizational changes: organizational adjustment, redesign, transformation Elements of an organizational design: vision and strategy, processes, structure, roles, communication flows Stages and tools of an organizational design Organizational performance metrics Training HR strategy development (2 days) Goals and objectives of strategic HR planning Factors influencing the development of HR strategy Stages of an HR strategy development An HR function maturity assessment as a tool for developing an HR strategy The budget as a financial plan; the budget s place in the development of an HR strategy A budgeting cycle and process. Information necessary for budgeting and its source Scenario planning Procedure and methods of a budget calculation Planned/actual budget analysis Training Internal surveys as an HR tool General approach to conducting internal surveys. Determination of goals and objectives Methodology of conducting employee opinion surveys Target groups and sample selection Tools development and testing Communication events Data collection, processing and analysis Development of conclusions and recommendations; development of a "roadmap" Communications to and owners Communications to personnel Training Change Goals and objectives of change Theoretical concepts of change Change scenarios depending on the nature of changes Assessment of an organization s readiness for change Assessment of the scale and complexity of changes

6 Building a team to manage change Communications and their role in change Assessment of an impact of changes on the organizational activity Personnel training in preparation for change Ongoing change and the peculiarities of its Personal HR competencies module* Facilitation skills (2 days) Business etiquette Leadership basics MBTI : developing a leadership potential MBTI : improving personal and team effectiveness (1 day) Time Project Mini-MBA (5 days) Presentation skills Effective communication * This module is not mandatory; participants may include elective trainings in the program

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