Information Technology Services August 19, Fall 2015

Transcription

1 Information Technology Services August 19, Fall 2015

2 IT Services Cover All of the University and Community 2

3 Internally Connected University & Community Teaching & Learning Research Support R&D and Innovation Homes, Schools & Retail Admin Support Services Internally Connected Externally Connected Services R& D 3

4 Externally Connected Internet Connectivity Public 240 Mbps Research Dual 10 Gbps Voice/Data Cloud Solutions Fixed Lines Mobile Phones Blackboard Library Services Badger Internally Connected Externally Connected Services R& D 4

5 Academic Services & Support Classroom Management Blackboard accessible globally Google Mail e-library and online references (on campus) Library Printers/Scanners 24x7 Research, Academic & Admin Software Matlab, Chemkin and many more for download from IT Intranet site. Internally Connected Externally Connected Services & Support R& D 5

6 Research & Dev. Support Providing Research Hardware & Software Support Linux Nodes (Noor 1 and 2, Shared Medium Cluster) High-End Workstations Shared Storage Consulting & Enabling Supporting Core Labs Shaheen 2 Vizlab Marine Research Digital Microscopes Nuclear Magnetic Resonance KAUST Wired & Wireless Network Internally Connected Externally Connected Services & Support Research & Dev 6

7 Getting Started On arrival you should have received: KAUST Account KAUST Username & Password Student Wireless Network, , Blackboard, Portal and Database Access 20GB KAUST Networked Storage You are responsible for ensuring work is backed up Didn t receive them? Having issues connecting? Please Contact IT Service Desk: or ithelpdesk@kaust.edu.sa 7

8 Research & Super Computing Research Software & Database Library Access to a vast array of scientific software and data sets Noor 2 Research Linux cluster computer, connecting research communities Shaheen 2 Supercomputer Cray XC40 system, nearly 200k cores and is capable of 5.5 petaflops per second Seventh fastest supercomputer in the world 29 times faster than its replacement Visualization Labs CORNEA - Fully Immersive Visualization Cave Seven unique display environments 8

9 Networks & Acceptable Usage Campus Wired Network High speed 40Gbps campus network backbone 100Mbps to each house/apartment University Campus Wireless Network Accessible in all classrooms, library, Discovery Square and coffee shops Guest Network Username guest Password guest Research Network Dual 10 Gbps research link into Amsterdam Acceptable Use and Compliance Internet filtering is done in compliance with Saudi law High bandwidth activities are managed as per the Acceptable Usage Policy Copyright infringement monitoring & control 9

10 Connecting Back Home Social Networking Sites/Software Skype, Facebook, Hotmail, Gmail and other social tools are all accessible through the KAUST network Mobiles Mobile phones cannot currently be purchased on campus. This will change once Mobile store in Building 5 is open. Callcredit-cards are available on campus or online Computer Labs Shared computers are in the Campus Library Instructional computer labs in both the Library & Building 9 Personal Computers On-campus IT Store under Building 2 10

11 Campus Residences Wired Network Each Apartment and Home is connected into the campus network Wireless Wireless routers can be purchased from the IT Store. Your own wireless router can be plugged into the Voice (Phone) network ports IP Television Digital TV 140 free channels in 10 languages Premium Channel Package pay subscription IP Phone Residence phones can call both free local and chargeable international phones. See for charges. 11

12 IP Television Available in the residential and academic areas Apartments and Homes are equipped with TV set(s) and set-top-box (STB) as per housing policy There are Approximately 140 free-to-air channels in 10 language available *For further information please contact IT Help Desk at or go to 12

13 Internet KAUST login account is used to access WiFi Select wireless network: Student * Residences have wired network connectivity You can purchase personal wireless routers from the IT Store for use in Apartments and Homes. Apartments and Homes are quipped with a minimum of 6 active ports for wired internet use (depending on the size of the house)** *For first time WiFi setup on Windows, please visit ** To have specific and/or additional ports enabled at residence, please contact the IT Service Desk at ithelpdesk@kaust.edu.sa and log a service request ticket. 13

14 EduRoam Wifi Name: eduroam or embedded in the link name Username: E.g. Password: Your-KAUST-Password Test at KAUST before you travel Setup: Learn More: 14

15 Information Security Tips Do Always keep your antivirus up to date Free for you and your family - available at Backup frequently Lock your computer when you re away Don t Share your password with anyone! IT Service desk will NEVER ask for passwords Leave sensitive information lying around Install untrusted software Open attachments from untrusted sources 15

16 Getting Help IT Service Desk 24x7 Username, Password & Access Home technology requirements Academic software Connecting to the research groups Contact Us Phone (012) select option 1 ithelpdesk@kaust.edu.sa Personal Computers & Wireless Routers Generally not supported, however IT Service Desk can advise you of available support options 16

17 it.kaust.edu.sa Self Service VPN setup Wireless Setup EduRoam Access User guides Accounts TV Access Software requests Blackboard Basics Printing Report an IT Security incident Open an IT Service Desk ticket online 17

18 Why Use Lync Lync 2013 (Skype for Business) Can have free teleconference with family and friends Can be used to extend teaching and collaboration beyond classroom hours. You can join or host video conference with: Up to 250 participants with 5 videos Share Desktop/Monitor and Applications Use a Whiteboard Invite external collaborators in one click No installation, login credentials or OS compatibility issues Comprehensive KAUST Address book with skill search based on job titles 18

19 Warm Invitation Presentation: Computing at KAUST Later today from 3:40 pm in Student Center Joint Presentation with Extreme Computing Learn more about Research Computing Services Orientation Expo Get Connected Tomorrow, Thursday August 20, 2015 Time: 5:00 PM 7:00 PM On-hand IT Specialist to help get you connected & logged on Bring Your Own laptop and questions to our booths at the Expo IT Open House TBC First Quarter 2016 Learn more about IT operations and what we can do for you Snacks, Beverages, prizes, games and more! 19

20 Watch for Noor Training 20

21 Questions 21