Quality Insurance. Formed in 1975, the Wrightsure brand has evolved into one of the largest privately owned insurance brokers in the country.

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3 Quality Insurance Formed in 1975, the Wrightsure brand has evolved into one of the largest privately owned insurance brokers in the country. Today, the Wrightsure Group provides a nationwide service via offices in London, Essex, Liverpool, Hampshire, Lincoln and Leeds. A critical milestone was achieved in 2010 with accreditation to Lloyd s broker status, ensuring we can represent our clients at the very core of our industry in the City of London. In addition to providing quality insurance services to the business community, our wholesale division also supports over 400 brokers nationwide with specialist insurance schemes for motor trade, haulage, passenger transport, taxi, minibus, theatre and entertainment. Our core values ensure that we listen, analyse and provide solutions for our clients, acting as a pivotal advisor to the business and not just a portal to cheaper insurance. A critical milestone was achieved in 2010 and accreditation to Lloyd s broker status, ensuring we can represent our clients at the very core of our industry in the City of London.

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5 Commercial From the inception of our business, we have been providing advice to industry, whether that is Retail, Motor Trade, Taxi, Manufacture or Tradesmen. As true today as it was then, our focus has evolved with the dynamics of UK trading, so for business that is local, regional, national or international, we are the broker of choice for many. Whether it is a long standing industry sector that Wrightsure has carved a niche in, or a venture taking advantage of new technology, we have the knowledge, experience and insurer relations to ensure that your business assets, trading liabilities and income are protected. Risk management is at the heart of safeguarding your business and that comes with our knowledge. Unfortunately claims do occur and as such, our service is complemented by in-house claims handling, director led and to ensure a filter process to negotiations is maintained. We have many specialist schemes that provide wide policy wordings to protect your business, but never to the detriment of premium spend. With our privileged Lloyd s broker status, you can be sure that the right insurer, product and coverage will be found every time. We have the knowledge, experience and insurer relations to ensure that your business assets, trading liabilities and income are protected.

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7 Performers Performers, the specialist entertainment division of Wrightsure, was established in 1995 and today looks after nearly one thousand groups, ranging from the smallest community dance troupe to the largest regional producing theatre. Our expertise ensures we can provide a first class service for anybody working in the Arts, including producers, theatres, touring companies, cinemas, festival organisers, art centres, dance companies, opera companies and miscellaneous charity and not-for-profit organisations. Performers are proud to be recommended by the Independent Theatre Council ITC, who we have worked closely with to develop our exclusive performing arts package which is widely regarded as one of the most comprehensive wordings available to the arts. From the early days, we have been offering bespoke packages to Edinburgh Fringe performers. Working closely together with Edinburgh venues, we have developed a fully flexible policy to suit the cover and limits of indemnity that your production requires. The success of this facility has enabled us to extend it to many more theatre and art festival venues across the UK and with the benefit of short term policies, total flexibility. The success of this facility has enabled us to extend it to many more theatre and art festival venues across the UK.

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9 Haulage & Logistics Our belief is that the freight sector should consider their insurance broker as a pivotal business advisor, as well as a route to cheaper insurance. This is paramount where haulage risks present adverse characteristics like distressed claims costs, or other non-standard elements such as carrying hazardous goods, airside, or in some cases, extensive continental running. Wrightsure prides itself on tailor-made insurance packages and in-house teams with virtual autonomy over client accounts, as being key factors in its ability to build trusted relations. The importance of using an insurance broker who is knowledgeable about the specifics of the transport industry cannot be underestimated. In the event of a serious accident, a broker without prior experience in the sector may be ill-equipped to deal with it, both in terms of sector-specific knowhow (transport law, finance and health and safety) and staffing. The executive team at Wrightsure maintains their focus on industry with timely participation in industry meetings on both regional and national levels, and this ensures that challenges facing the transport sector can be fully considered and the right product found every time such is the Group s enviable relations with all key insurers. Wrightsure prides itself on tailor-made insurance packages and in-house teams with virtual autonomy over client accounts, as being key factors in its ability to build trusted relations.

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11 Passenger Transport Whether you are an owner driver or major transport provider, we passionately believe that our service should be of the highest quality, professional and innovative. Passenger transport is fairly exceptional in its requirements and so through our experienced staff, we ensure an ongoing commitment to regular dialogue on issues relating to your industry, claims reviews and your own insurance requirements. This understanding of the passenger transport sector goes beyond the critical motor fleet insurance, with expert led solutions for all elements of your business. Like all transport related industries, our service will never be reactive to you, our in-house risk management advisors are on hand to consult with you on legislative changes, evaluate claim trends and advise on the latest driver technology and behavioral aids. This experience, together with privileged Lloyd s of London status, ensures that we are the passenger transport industry s leading, independent insurance broker. This experience, together with privileged Lloyd s of London status, ensures that we are the passenger transport industry s leading, independent insurance broker.

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13 Passenger Protection Since the first charabanc took workers for day trips to the coast, coach travel has been synonymous with holiday travel here in the UK. Travel insurance has been at the core of our service to the passenger transport sector from the beginning. Today that service extends to the full portfolio of covers that the most sophisticated holiday providers need, not only to ensure that their passengers benefit from full health protection, but also to ensure you, the operator, maintain your statutory obligations. We pride ourselves on ensuring that travel insurance for your passengers, is cost effective and never to the detriment of their security or peace of mind. With no medical screening*, age limitation, proposal forms to complete and 24/7 emergency medical service, your customers can enjoy their holiday and return with confidence year after year. Of course for you the operator, we ensure a user friendly compliance solution and dedicated claim handlers to ensure any peace of mind is extended to you. Regulation in your industry doesn t stop there and so here at Wrightsure, we have developed unique facilities that ensure your obligations to the Package Travel Regulations are met, including tour operators liability, professional indemnity and financial failure. Our robust and impartial advice also extends to travel bonds and an alternative to tying up your capital, with Insurance based facilities acceptable to BCH, ABTA, AITO, ATOL and IATA. We pride ourselves on ensuring that travel insurance for your passengers, is cost effective and never to the detriment of their security or peace of mind. *Pre-existing medical conditions will be excluded.

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15 Community Transport From local community groups to large scale urban transport, Wrightsure has developed an enviable market share and often, the broker of choice for the community transport sector. Working closely as a corporate supporter of the Community Transport Association, Wrightsure s Fareham office have developed expertise and Insurer relations to combine and provide competitive products such as fleet, single vehicles and breakdown assistance. As a passenger transport broker, our knowledge goes beyond the critical vehicle assets, with expert led solutions for all elements to your organisation, including offices, employers liability, public and products liability and trustees indemnity saw Wrightsure launching a unique insurance facility for community groups working within the wheels2work scheme, ensuring that people of all ages can access work, training or placements with government funded mopeds or scooters. We believe that key to a successful working relationship is being truly independent with all our clients. Our knowledge goes beyond the critical vehicle assets, with expert led solutions for all aspects of your organisation, including offices, employers liability, public and products liability and trustees indemnity.

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17 Minibus Forming the backbone of passenger transport, minibuses are a vital tool for moving not for profit groups around, whether for business, pleasure or assisting the community. Our Liverpool office is pivotal to this sector; ensuring cost effective insurance can be provided and maintained for users where keeping expenditure to a minimum is critical. Whether you re a family running a minibus, small business transferring shift workers, a charity, club or group assisting the local community, nursing or care home transporting residents, church or religious group providing day trips, we have on-line facilities available for accessing a quotation or alternatively, via our call centre. Of course our service doesn t just stop at the provision of low cost insurance. Paramount to the success of your service, is the ability of ours when the unfortunate arises and an incident occurs. Benefit from in-house claims, ably supported by external legal management, uninsured loss recovery and to ensure your service isn t disrupted, the option for breakdown and replacement vehicle. All of this makes us one of the largest brokers in the UK for minibus insurance and the broker of choice for many. We are one of the largest brokers in the UK for minibus insurance and the broker of choice for many.

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19 Claims & Risk Management Managing risk enables a business to avoid claims, operational downtime and keeping regulatory bodies at arm s length. Moreover, when the worse happens, a company s reputation is at stake. Proactive risk management and the right culture are at the heart of our business relationship with you and to ensure that business assets, employees and directors are fully protected from damage, litigation or injury. There is no fixed method to implementing, supporting and managing your risk management culture, it is an evolving exposure and keeps pace as your business grows through a consultative approach. This approach ensures that we know the risks and exposures prevalent to you and your business and the right solutions to continually protect throughout the year. Of course, the inevitably of risk is an accident or incident arising and your insurer providing the equitable peace of mind the policy of insurance intended. Our work does not stop there, each Wrightsure office benefits from an in-house claims team, director led and to ensure that your claim benefits from a first class filter process between you and insurer. Only then can we be satisfied that you receive the service expected and to quickly put you back on course. All Wrightsure offices benefit from external and unique legal facilities to complement your industry sector and so that you can be sure of absolute peace of mind. All Wrightsure offices benefit from external and unique legal facilities to complement your industry sector and so that you can be sure of absolute peace of mind.

20 Our Offices Since 1975, our Essex office has thrived with the development of the Thames Gateway our expertise, particularly in the transport sector, took us further afield. Our business is never static, our organic growth enhancing our geographical spread, our determination to provide a quality service to clients, new locations. Today, you will find us providing quality insurance from the following offices: London Holland House Gherkin Plaza 4 Bury Street London EC3A 5AW Essex Wrightsure House 799 London Road West Thurrock Essex RM20 3LH Lincoln Wrightsure House 18A Grantham Road Bracebridge Heath Lincoln LN4 2LD Liverpool Wrightsure House Hurricane Drive Estuary Business Park Liverpool L24 8RL Leeds Regent House 15 Hawthorn Road Chapel Allerton Leeds LS7 4PH Fareham Wrightsure House Unit D2 Fareham Heights Fareham Hampshire PO16 8XT Tel: Tel: Tel: Tel: Tel: Tel: info@wrightsure.com The Wrightsure Insurance Group is a trading style of Wrightsure Services Ltd, Wrightsure Insurance Services (North West) Ltd and Wrightsure Services (Hampshire) Ltd all of whom are authorised and regulated by the Financial Conduct Authority.