Welcome to Atos, your new company bringing together people, technology and business.

Transcription

1 we are the

2 Welcome to Atos, your new company bringing together people, technology and business. From Thierry Breton 2011, July 1 st Dear colleague, We are now one company called Atos. While we have all come from different companies Atos Origin and Siemens IT Solutions and Services we are now one company, working together to become a firm of the future. As part of our Wellbeing@work ambition, this embracing document has been created by the integration teams so that everyone in the new Atos understands the way we will all work as a group: as 78,500 business technologists dedicated to ensuring our clients progress. As you will see, we have taken the best, whether it s talented people, excellent processes, values we can all relate to, or innovative, future-facing ways of working from all our different heritages to create a significant force in the market. Our company will be one that talented individuals will want to join and one that our people are proud to work for. It is only when all of us consistently work together across over 40 countries worldwide that we can leverage our assets across the globe to benefit our employees, clients, partners, and shareholders. We are at the start of an exciting future. We must all play our part in creating a new Global IT Champion. This document is designed to introduce Atos to everyone in our business and be used as a point of reference. Please take the time to read about who we are, who we want to be, the size of our ambition and how we will move into the future. Welcome to our Atos. Thierry Breton Chairman and CEO 3

3 Our History From two to one With over 30 years of history, we have mastered IT technology and have built a deep understanding of the challenges and business opportunities in each industry. The origins of Atos Origin Atos Origin was formed in 2000 when Atos and Origin merged. It grew steadily, not only through acquisition but also through outsourcing deals, employee and technology transfers. With solid base in Managed Services and Systems Integration, Atos Origin has taken the lead in Hi-Tech Transactional Services (HTTS) and in delivering an innovative roadmap around its Global Key Offerings. Atos Origin was the go-to powerhouse for IT. The acquisition of Siemens IT Solutions and Services and the Siemens partnership is the logical continuation of the Atos strategy. With a workforce of more than 48,000 employees, Atos Origin generated revenues of over EUR 5 billion during the year The portfolio at a glance: Managed Services, Systems Integration, Consulting and Technology Services, Hi-Tech Transactional Services, Cloud Services, Green IT, Smart Utilities, Smart Mobility, Social Computing and Enterprise Content Management & Collaboration. Where Siemens IT Solutions and Services comes from Siemens IT Solutions and Services was formed during a groundbreaking merger in 2007 which saw Siemens Business Services (Germany), Program and System Engineering (Austria), Siemens Information Systems Ltd (India), Business Innovation Center (Switzerland) and Development Innovations and Projects (Greece) united under the umbrella of Siemens IT Solutions and Services called SIS internally (a division of Siemens AG). Made up of two business units, IT solutions and outsourcing services, Siemens IT Solutions and Services provides strong business technology as well as an extensive range of services and solutions. With a workforce of more than 30,500 employees, Siemens IT Solutions and Services generated in-scope revenues of EUR 3.7 billion during the year Over 75% of that revenue comes from outside the Siemens network. The portfolio at a glance: Trusted Cloud, Civil & National Security, Seamless Government, Future Work Environment, Smart Energy, Secured Enterprise, IT Transformation, Integrated Manufacturing and Applied Knowledge. 5

4 Our Executive Team Atos management team Our Ambition From vision to success Thierry Breton Chairman and CEO A former French Minister of Economy, Finance and Industry, Thierry Breton was Chairman and CEO of France Telecom, the second largest European telecom operator and Chairman and CEO of Thomson. He also served as Executive Managing Director and Vice Chairman of the IT Group Bull. Thierry Breton was Professor at Harvard Business School, teaching leadership and corporate governance. He received the prestigious awards of Officier de la Légion d Honneur and Commandeur de l Ordre National du Mérite. To be a trusted partner for companies creating their firm of the future and the best place to work for employees and new recruits. Charles Dehelly SEVP Global Operations Charles Dehelly began his career at the Thomson Group where in 1981 he was CEO of Home Appliance divisions and later CEO of the Television division. Joining the Bull Group in 1992 as Group Chief Operating Officer, he returned to Thomson in 1998 as Chief Operating Officer then as Chief Executive Officer. In 2004 he became CEO of the Equant Group, then CEO of the Arjowiggins Group. Gilles Grapinet SEVP Global Functions A graduate of the Ecole Nationale d Administration, Gilles Grapinet s previous roles include financial auditor, Head of Strategy & Information Systems of the French tax directorate, Director of the nation-wide Copernicus program for IT transformation of the tax administrations and Executive Committee member at Credit Agricole SA, in charge of Payment Systems & Services. He served as advisor for Economic and Financial Affairs to the French Prime Minister and as Chief of staff for two French Ministers of Economy and Finance. We want to be recognized as a top global IT player with a rich portfolio of services. Already the leader in Managed Services in Europe, we are developing our innovative and sectorspecific services so our clients can progress and be successful. With a wide range of specialisms, we are always seeking new market opportunities. Our engineers are encouraged to develop and grow we want you to find your unique path. Along the way we aspire to attract and nurture young talent to create a dynamic and diverse working environment. The best way for us to lead is by example. Our clients will see they can trust us to help them transform their companies into sustainable success stories. This is how we see our future. A future where people, technology and business work together to power progress. 7

5 Our Global Reach From challenges to long-term strategy If we look around us it s clear our industry is entering a 2 nd era. The 1 st generation a cycle of IT adoption - is complete. Is there a company or public administration that hasn t yet equipped itself for their core support and business processes with IT? Hardly. Now, the responsibility is on all of us to increase efficiency and productivity, to lower operating costs. Never has IT innovation been so critical, the demand to develop new products and address new markets so great. Let s discover our challenges and the strategies to face them. 1 Our environment is driven by four challenges: Technology: Mobile internet, cloud, increased data volume Social evolution: Generation Y vs. an aging population, social networks, real-time, hyper-connectivity, importance of consumerization, brands Economy: The emergence of pay-as-you-go, uncertainty/ volatility of the markets, globalization Access to money: Financing more difficult, weight of debts, governments reducing/contracting spending, so leading to get quick Return On Investment (ROI) or risk sharing. 2 Clients are getting evermore demanding: Global economy: Part of a global economy, clients now have global needs (apart from local/national governments, who must submit to rules such as EU directives) One size fits all: A lot of clients ask for proven solutions. The complete custom-made is becoming the exception Speed: Fast ROI, proof of concepts, agile approaches are common requests Purchase power: With strong, smart and skilled procurement teams in charge of purchasing and budget demanding pay for use CIOs decision power is shared with business. 3 We re up against: Big global players: Having grown bigger and bigger via acquisition, they are vertically integrated (IBM, HP, Oracle, ACS Xerox, Dell Perot.) Cut-the-budget players: Coming from the low cost angle initially but now increasingly present in Europe Latecomers: Copycats, such as Google, Amazon, recently Apple, starting to leverage the cloud phenomenon Sharp local players: Regional players with strong local links and footholds. 5 Our longer term challenges are to: Expand our leadership position to Asia-China and South America Play a pivotal social role, to help public organizations transform and manage IT in a more efficient way to better serve and protect their citizens. Our strategy 4 Our medium term challenges are to: Become the undisputed European leader in our home market, serving our large Europe-based clients with global reach Build a leading position in outsourcing and cloud related services, as well as in critical IT services Leverage the dynamism of emerging countries Profitable growth: 7-8 % while passing the 10 billion mark Be recognized for our ability to innovate, with clients who progress - thanks to our solutions, new business models and our specialized businesses (HTTS, WorldGrid) Foster strong partnerships with key players (Microsoft, SAP) as well as specialized firms for specific markets/ clients/processes Lead in Greenness/Sustainability/Ethics: Success and ethics can co-exist Establish our company as the best to work for: Attracting diverse talents from all over the world is a priority. The competitive landscape is wide open for Atos. We have the talent, ideas, know-how and resources to find solutions to these challenges. The possibilities for growth in this 2 nd era of IT are endless. We ve got a two-pronged approach to ensure that Atos grows well into the future: Business Enabling IT Services We can reinforce our Business Enabling services through focused partnerships in order to develop specialized businesses jointly with Siemens (secured payments transactions, e-customer services, Smart Energy, Smart Mobility, and social computing). Foundation IT Services We will invest in Cloud Computing and reinforce Foundation IT services through the combining of Atos Origin and Siemens IT Solutions and Services operations (Virtualization, PLM, Atos Sphere services like test SAP, migration of data and desktop management). 9

6 Our New Functional Set-up From organization chart to who does what A new organizational model has been set up to enable: Global customer focus and support (Market & Sales) with local support and service from the Global Business Units (GBU) Innovations thanks to Market Sector and Service Line Group Functions Global Sales & Marketing Support Finance Human Resources 5 GIBS Talents & Communications Legal & Compliance Purchasing IT & Process Public, Health & Transports Siemens Account Executive 1 - Which includes Application Management and SAP Global Practice 2 - Which includes Professional Services 3 - Responsible also for Legal & Compliance and Internal Audit 4 - Which includes MEV. MEV runs on a separate P&L 5 - Includes Logistics and Housing 6 - Includes BPO The organization The global market and sales approach will consist of 5 Market & Sales teams. A dedicated team will focus on the Siemens Account and a strategic sales team will focus on mega deals globally. In addition, a dedicated team will be accountable for the development of sales with and through Siemens, i.e. to Siemens own customers. Local interfaces will be managed by 11 Global Markets & Sales Manufacturing, Retail & Services Financial Services Technology focus as well as specialized units SBU (Atos WorldGrid, Atos Worldline) The delivery of committed service, quality level and financial results thanks to globalized Service Lines and lean management processes. Siemens Global Partnership Strategic Sales Engagements GBU Germany GBU France GBU UK/IR GBU Benelux GBU NAM GBU Iberia 4 Chairman & CEO GBU N & SWE General Secretary 3 TOP 2 & Integration GBU CEE GBU IMEA GBU Asia Pacific GBU LATAM SBU Worldline SBU WorldGrid Systems Managed Consulting & Hi-Tech Integration 1 Services Technology Transactional Services 2 Services 6 Service lines Energy & Utilities Telecoms Media & Technology GBU & SBU Business Units (GBUs) and 2 Specialized Business Units (SBUs) while 4 Service Lines will focus on delivery. In the new organization, Global Functions will be centralized. Global Functions are Finance, Human Resources, Talents & Communications, Legal & Compliance, Purchasing, IT & Process, Global Sales & Marketing Support, Global Innovation Business Development and Strategy (GIBS) and Group Internal Audit. Our Combined Worldwide Organization From local offices to global powerhouse Together we are the epitome of diversity. We have a strong European heritage but with 78,500 people throughout the world, Atos is truly an international company with a global attitude. This dynamic mix of people and expertise will help us to be the European IT champion. Atos worldwide locations Number of employees by country (12/2010 pro-forma figures) 4,500 North America Canada USA 3,200 10,000 UK & Ireland Central & South America Argentina Brazil Chile Colombia Mexico 5,700 Iberia Andorra Portugal Spain 8,600 Benelux Belgium Luxembourg Netherlands 14,800 France 11,000 Germany 800 Middle East & Africa Egypt Morocco Oman Qatar Saudi Arabia South Africa United Arab Emirates 2,100 North & South West Europe Denmark Finland Greece Italy Sweden Switzerland 8,100 India 5,400 Central Eastern Europe Austria Bulgaria Croatia Czech Republic Poland Romania Russia Serbia Slovakia Turkey 4,300 Asia Pacific Australia China Hong Kong Indonesia Japan Malaysia Philippines Singapore Taiwan Thailand 11

7 Our Integration Process From July 1 st, 2011 to full integration After a lot of hard work, the Atos Origin and Siemens IT Solutions and Services Integration Teams, along with executive management on both sides, are on schedule to create the newly-formed Atos. Our Partnership with Siemens From strong alone to stronger together As Siemens IT Solutions and Services and Atos Origin are combined, Siemens will also be part of the new Atos story. Not only as a partner but also as a major client, with an initial seven year IT services contract. Exciting achievements to date include: Antitrust clearance and social consultations in all relevant regions. Global and cluster organizations formed and the respective management positions filled and ready to be published as you read this. In Finance, a first Flash Budget was finished in May and the complete H2 Budget is being built. All workstreams have delivered concrete savings and operational models which will now be transferred to ongoing activities such as TOP 2. Concise delivery models and delivery center landscapes are ready to be deployed (within Managed Services and Systems Integration). All systems go for our completely new corporate identity and respective cultural communications. Lastly, in sales, the combined portfolio is available and today s frequent client comfort calls and meetings will evolve into a concise First 100 Days Initiative. As all nine transversal integration workstreams have shown themselves worthy of our utmost confidence, we are all excited to start a new Atos and look forward to sharing what is sure to be an exhilarating future with you. The alliance of Atos and Siemens is a strategic partnership. It s also a smart partnership that draws on the assets of both companies to form a powerful whole. Both organizations are committed to investing 100 million Euros together to ensure significant development opportunities for Atos, not only in our innovative and profitable Hi-Tech Transactional Services (HTTS) but also in potential high-growth sectors such as Healthcare, Energy, Transport and Manufacturing. Other sectors with robust demand for transaction-based services are vertical markets like health, transport, cities and industry, where Siemens is a world leader. To meet these untapped opportunities Atos and Siemens have created a joint HTTS commercial cooperation framework dedicated to addressing these growing markets. Atos will also join Siemens sales force coordination (Siemens One). Siemens created the Siemens One organization to simplify large-scale projects for their clients. The organization identifies opportunities that involve solutions from multiple Siemens companies and their partners, and then develops, manages and directs a coordinated and integrated approach for the client. At closing, activities and financial goals of integration workstreams will be transferred to TOP 2 workstreams The basis of partnership between Atos & Siemens Integration workstreams I1 - Financial processes I2 - Social processes I3 - Purchasing I4 - Internal IT I5 - Managed services (MS) I6 - Systems integration (SI) I7 - Growth action plan I8 - Organization & Talents I9 - Communication & WB@W TOP 2 workstreams T1 - Global account Plan T2 - Project Improvement Margin T3 - SI industrialization T4 - MS industrialization T5 - T&M industrialization T6 - Utilization rate optimization T7 - Financial optimization T8 - HR optimization T9 - Other G&A optimization T10 - Real Estate optimization T11 - Standard of living T12 - WIP/CAPEX TOP : IT delivery transformation Wellbeing@work (7 streams) TOP 2 sales TOP 2 efficiency TOP 2 indirect TOP 2 cash Programs already in place at Atos under TOP 2 prior to deal announcement 15 % stake in Atos capital with a 5-year lock up HTTS development strategy Convertible bond to share the results from expected synergies Global partnership between Siemens and Atos and effective impact on business Targeted commercial partnership Membership on Atos Board of Directors Joint R&D efforts in key verticals Long term IT services contract with Atos Joint go-to-market approach 13

8 Our Shared Values From words to ways of working truly valuable to you While everyone in the business world today understands the importance of creating value, increasing value, challenging value, at Atos we also talk about values and how we live by them. These aren t just words to be remembered - we believe they are critical to doing business well. If we all live by these values, we act as one Atos to our clients, customers, colleagues and shareholders. So take a moment to think about how you can apply these values in your daily work, every day. Accountability We believe in accountability. Our clients ask us questions and we answer them full stop. We take ownership from A to Z. We deliver what we say we will, not passing responsibility onto others. We hold ourselves accountable to our clients and our colleagues for the outcome. Trust We believe in trust and team spirit and we value them highly. This means we always act with transparency and integrity, demonstrating mutual respect. We encourage open and honest feedback. Operational Competitiveness We wholeheartedly believe in operational competitiveness. We strive daily to add value and achieve excellence. We do so by being agile, lean and proactive, continuously looking for ways to do things better, faster, cheaper and stronger. Service We believe in being of service to clients. Together, we work to understand their businesses. We anticipate their needs and expectations in order to develop a mutual, long-term partnership. Proactive, we respond quickly, provide solutions and seek feedback. We foster a can-do attitude and a healthy team spirit. Innovation We believe in innovation. It keeps us sharp. Positive. Creative. Enthusiastic. A cut above the rest. We welcome fresh ideas and inventive solutions. It keeps us evolving, seeking to improve and meeting new challenges. Social Wellbeing We believe in social wellbeing, in taking responsibility to sustainably improve life conditions for the wider community. We respect and support each other as individuals, always aware of the impact of our actions on others. We want to create an environment that allows all of us to reach our potential and objectives. Excellence Bottom line, we believe in excellence. We maintain the highest standards in everything we do, focus on results, act with ambition. It attracts the best people to us. Being the best gives us the competitive edge both for ourselves as individuals and as a company. 15

9 Our Market Approach From categories to tailored solutions Our strong industry focus and a comprehensive Go-to-Market approach is organized globally in five major markets. Energy and Utilities Energy and utility companies can only compete if they can establish and sustain operational excellence in everything they do. The ability to master real-time information from the rig and the smart meter to the executive dashboard is now critical. Atos has over 30 years specialist experience in these sectors, and around 3,000 energy and utility industry IT experts, of which 1,500 work in our dedicated Atos WorldGrid unit. Financial Services Even though banking and insurance companies face distinct and different pressures, both must excel in building reputation and loyalty with their clients. Maximum efficiency of back office processes must liberate resources focused on serving increasingly sophisticated customers. Atos supports the world s leading financial services companies through times of rapid change, enabling innovative client engagement and clinical operational efficiency. Manufacturing, Retail and Services Success in manufacturing, retail and service today hinges on the ability to join everything up across the value chain. Atos knows how. We can help optimize operations at a single plant and drive actionable agility across the enterprise. Expertise in industry specific production and innovation processes combines with skill in MES and PLM to deliver sustainable business value to our manufacturing, retail and services industry clients. Public Sector, Healthcare and Transport Doing more with less remains the dominant theme in public services, underpinning the need for new models of IT service provisioning. Application modernization, secure cloud computing and shared services become pivotal in a sector in which cultural differences and process rather than technological change are often the biggest challenge. With its deep understanding of cultural diversity, Atos is an active partner in process and technology to governments, healthcare and transport service providers. Telecommunications, Media and Technology Telecommunications and media companies are the defining forces in the digital age: digital collaboration and communication are what makes today different. The competitive challenge in these sectors is almost unbearable, with companies seeking new revenue streams as traditional business is eroded. Atos can help, bringing mastery of new media management and dynamic monetization to the table. 17

10 Our Service Lines From IT services to business growth engines Our strong industry focus and a comprehensive Go-to-Market approach is supported globally by four Service Lines. Managed Services Transforming IT infrastructure and business operations We specialize in managing and transforming the IT operations of our clients, including the management of clients entire information and data processing systems. We are one of the few companies that can provide all the design, build and operate elements of a complete outsourcing solution. Consulting & Technology Services Transforming business through innovation leveraging Information Technologies Atos Consulting & Technology Services help clients deliver innovation to their customers and improve cost and effectiveness by leveraging Information Technologies. With over 5,000 experts we provide advisory services and expertise so that our clients keep control of their processes and projects, can customize as much as required by directly managing the resources provided, and keep ownership of their assets and systems. Our three practices: Business Innovation, Operational Excellence and IT Leadership offer a range of cost effective transformation and innovative solutions tailored to each industry-sector. Systems Integration Delivering seamless business systems We have strengthened and widened our portfolio of Systems Integration offerings to provide increased added value for clients, as well as a source of better growth and profitability. Our enhanced distributed delivery model has increased quality, scalability, predictability and flexibility at a lower price point, and we have strongly expanded our nearshore and offshore presence. We continue to adapt our existing portfolio of offerings to cater for the increasing demand for Software-as-a-Service. Hi-Tech Transactional Services Advancing business strategy through innovative processing solutions Through our Atos Worldline SBU, we are a European leader in payment services. We specialize in electronic payment services (issuing, acquiring, card and non-card payment solutions and processing), e-services for Customers, Citizens and Communities, and financial markets. With the Atos WorldGrid SBU, we will focus on offering smart energy solutions around production, transport, distribution and retail, to enable energy efficiencies and increase sustainability, while improving operational performance. Atos Healthcare, our medical business process outsourcing division is the number one occupational health provider in the UK. With over 3,000 staff, of whom around two-thirds are medical professionals, it is focused on providing disability assessments and occupational healthcare services. 19

11 Some Key Combined Offerings Supporting Our Growth Ambition From client needs to perfect-fit solutions We develop a broad range of offerings that provide our clients with state-of-the-art tools to deliver valuable improvements in their efficiency, growth and sustainability. Here is an overview of these offerings. For detailed information, you can refer to Ambition the provision of software packages Identity, but other services such as security, backup, integration with other applications, user management, Service Desk, reporting and orchestration. Carbon Free and Sustainability Solutions We are the first international IT group to provide carbon neutral services. As a leading IT services company, Atos can support future developments in areas such as faster processing, lower energy consumption, greater efficiency and miniaturization of components. This may leverage scientific innovations such as Control and Command for Complex systems (Smart-Grid, energy efficient buildings, and traffic management), Alternative Delivery Models, collaboration and knowledge management, and decision support systems. 2 Atos Sphere, our Cloud Services offering To accompany our clients in this new kind of service, we first offer a Cloud Opportunity Assessment, aimed at helping our clients identify advantages from the Cloud in their business and to help build their roadmap. Other Atos Sphere services are delivered according to the three classical layers of Cloud Services: Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a Service (SaaS) These services not only include 3 Civil and National Security Solutions Civil and National Security is a full-scope solution and service approach designed to answer the changing needs of ministry heads, first responders, intelligence chiefs, border managers and other multiple security leaders. 4 Enterprise Content Management (ECM) Atos offers services to large enterprises or public bodies to address issues related to Compliance, Collaboration, and share of all types of multimedia content. 5 ERP Consolidation & Harmonization We deliver proven business solutions and services for the harmonization of global business processes and the consolidation and standardization of the IT landscape based on SAP. Security and Risk Management (ISRM) Our end-to-end innovative approach to information security addresses the full threat landscape. We partner with leading security technology providers (McAfee, Oracle, Novell, etc) to integrate proven technology into compliance and security solutions that ensure the appropriate level of security for each client. 7 Manufacturing Execution Systems (MES) MES assists manufacturing clients in reaching their business objectives such as Innovation Excellence, Manufacturing Excellence, and/or Supply Chain Excellence. 8 Next Generation Intelligent Networks (NGIN) Atos provides telecom operators with Next Generation Intelligent Networking platforms that allow traditional value added services to be supported in an existing GSM infrastructure as well as a new networking infrastructure while facilitating the introduction of new services. 9 Nuclear Instrumentation & Control We provide Nuclear & Utilities industry clients with proven monitoring and command control systems, simulation and predictive maintenance platforms in a design-build-operate offering, building on strong partnerships with leading players. 10 Product Lifecycle Management (PLM) Our Product Lifecycle Management expertise is built on 15+ years of implementation and operation excellence with international enterprise clients. Numerous global manufacturing players have already experienced the cumulative benefits of PLM integration from us right up to early solution delivery and increased end-customer product uptake. Our expertise fits Siemens PLM products and is enhanced by mature experience on other major PLM platforms. 11 Smart Grid and Smart Metering The Atos Smart Metering solution is an end-toend solution, involving a full information system and telecommunications infrastructure, which provides secured and remote acquisition, configuration, maintenance and operation of industrial and residential smart electricity meters and meter data management functions. 12 Smart Mobility Services As a disruptive technology we see Smart Mobility as a real opportunity for future business growth in a number of areas. Atos has the expertise and relevant experience to play any part in an emerging Smart Mobility Service Ecosystem depending on client requirements. 13 Social Business Solutions We have developed a portfolio of Social Business Solutions; addressing current client s pains and gains, looking for solutions through social networking concepts, technologies and services, and offering these as integral solutions through alternative delivery models and agreements. 14 Testing & Acceptance Management (TAM) The vision behind TAM is organizing Test, Acceptance and Move-to-Production in an integrated and standardized way to enable industrialization and further cost reduction of these processes. In this way is delivered a quality assurance solution to clients. 21

12 Our Partnerships From customer to long-term client From IT players to partners Who are our customers? Who are our partners? Open to change, to new ideas. From large multinational groups and organizations to small and medium-sized enterprises, an Atos client knows we can help them to be all they want to be. Working hand-in-hand, we work with our clients, not just for them. Atos Origin and Siemens IT Solutions and Services have unique complementaries and a strong commercial fit that leads to an impressive client portfolio: In order to make our solutions come alive, we have a partner ecosystem built to deliver superior business value based on best-inclass technology. We work hand-in-hand with selected worldclass organizations specializing in software applications, infrastructure and consulting. It s the best way we know to strengthen our own unique portfolio in the areas of consulting, solutions and services. Leveraging complementary capabilities allows us to add superior value to our clients businesses. We maximize their business productivity through comprehensive, intelligent product-based solutions and services. Our expertise as business technologists matched with that of our partners, enables us to constantly meet and exceed our clients needs. Further information: Financial Services Public Sector, Healthcare and Transport Energy & Utilities Manufacturing, Retail & Services Telecommunications, Media & Technology 23

13 Powered By Innovation From idea to progress Innovation continues to be extremely important for us and for our clients. We aim to understand not only what clients need for today, but also tomorrow. Entrepreneurship and innovation dominate Atos approach to developing solutions that add measurable value to our clients businesses. Together, we write the history of our clients. Sharing ideas: Fresh Ideas Start Here (FISH) FISH encourages the sharing of ideas to make Atos more efficient and innovative and build excellence amongst the Atos community. Employees can propose ideas for peer review, as well as submit their comments and feedback on other people s ideas. Ideas with the most positive votes from the FISH community are examined in detail by management to see how they can be taken forward. Keeping our eye on the future: The Scientific Community Highlighting the importance of a proactive approach and the need to identify and anticipate game changing technologies, Atos CEO Thierry Breton launched the Scientific Community in Composed of 60+ members, all possessing different skills and backgrounds (from science to technology), its aim is to help Atos anticipate and craft its vision regarding upcoming technology disruptions and the new challenges facing our industry. In 2010, the Atos Scientific Community concentrated on sharing with our clients the ten challenges that constitute our five-year vision, Journey The Scientific Community implemented numerous proofs of concept that were then presented to our clients during innovation workshops. It designed the Future Center that will allow demonstration of these concepts on a permanent basis and presents our vision to clients, partners and employees. The Future Center will be accessible from every large Atos site and will be key to supporting an open innovation culture within Atos. Getting insights: Innovation Workshops Atos Innovation Workshops enable key players within an organization to gain a new perception of what new technologies can mean for them in terms of how they can reduce costs and/or increase the top line growth of their business. The workshops provide our clients with insights into emerging technologies and trends and their impact, as well as stimulating thinking about opportunities for leveraging these innovations. Providing trends report: Lookout Our annual international trends report, Look Out, provides a summary of the opportunities and obstacles that businesses can expect to see in the short, medium and long-term. The 2010 Look Out report devoted a special section to Cloud Computing, analyzing the potential opportunities of the Cloud, and also addressing the complex adoption process that must be carefully planned. Developing innovative solutions: Global Key Offerings We have developed and are already delivering innovative services and solutions across our Global Key Offerings (GKO). Examples of recent new GKOs included Social Business Solutions, leveraging social networking concepts, technologies and services, and Smart Mobility Services, where we see a real opportunity for future business growth. Let s take a closer look at one of the GKOs.Anticipating tomorrow s needs: Smart Mobility A revolution is coming. A new generation of intelligent applications that can adapt to your immediate situation and deliver realtime and relevant data, transforming the way organizations interact with their customers and turning customer loyalty into customer immediacy. In the next three years, Smart Mobility, a new generation of technology, is set to revolutionize how organizations operate and communicate with their employees, customers and stakeholders. It goes beyond the applications available today via the i-store, the android marketplace and Nokia Ovi to anticipate the needs of the user and provide information that is time, location and situation specific. Atos is committed to innovation and has a proven ability to deliver transactional services and mobile applications. Through our new suite of services we aim to be a leading smart mobility solution provider, enabling our clients to securely deliver context-aware services based on a commercial model that uses transactional-based pricing. The Smart Mobility services from Atos focus on four different mobile user profiles: Mobile Customer - Providing information on the nearest/best/cheapest product/service, in line with your current status, location etc Mobile Citizen - Service availability updates, alerts, in line with current status, location etc and providing the opportunity to cooperate and interact accordingly Mobile Employee - Access to the necessary data and services in line with your current position and authorizations Mobile Community Member - Manage access and interactions with various communities (family, friends, peers ) All are focused on anticipating the needs of the user and providing tailored information to enable the user to make an informed decision at purchase, on which way to travel or which medicine to dispense. 25

14 Our Ambition From workplace to great place to work We want you to enjoy working here. Launched with the objective of imagining new ways of working, the ambition covers all aspects of the future workplace, from implementing efficiency through management processes, delivering specific tools for remote working and talent management as well as enabling new levels of collaboration and flexible ways of working. New management s roles and behaviors The Wellbeing@work project not only provides arguments as to why changing the way the company works and upgrading management skills is a must, but also develops and implements an organizational change program and training programs to facilitate and increase the implementation of Leadership for Excellence. The way we work and where we work Implementing new working organizations within the group, facilitating the development of virtual communities, the zero ambition and the easy access to collaborative tools and the development of remote working; and as well as enabling a convivial and innovative working environment. This facilitates a better balance between work and personal life. The way we reward employees and develop abilities Investigating new levers to guarantee a higher recognition of Atos employees, and to retain the best. Facilitating and fostering our employees knowledge and skills, supporting personal development all along their careers and in harmony with their expectations. Our Values and identity Strengthening the group s identity and values and facilitating communication and cooperation between employees worldwide. Atos people come from different companies, through mergers and acquisitions, so building a sense of belonging to the same community from day one is essential to our culture. Using seven initiatives that aim to improve the work/life experience of an employee: Management s Behavlour The group s Identity Management s role WbW2 Leadership for excellence WbW6 Communication & Social Links WbW7 Corporate & Social Responsability The value we want to share Where we work WbW1 Working Organization WbW3 Working Conditions WbW4 Recognize & Reward WbW5 Skills & Competencies How we increase abilities The way we work How we reward employees From ideas to achievements 100 Best Practices, concrete, imaginative initiatives that complement the basic standards of people management have been identified and rated. They include specific actions to welcome new joiners, enable better connectivity, reward positive results and stories, motivate and develop talents, the launch of great place to work surveys in several countries, the Atos campus pack, remote working and the A+ GRI certification for our Social Responsibility report. The way Wb@W is organized The Wellbeing at Work Council, composed of 30+ young Atos employees in all the countries where we operate, is making sure that all initiatives covered in the WB@W program are implemented globally at Atos. Besides their role of coming up with disruptive ideas, they are also the ambassadors of the Wb@W ambition. They communicate to employees in their countries about Wb@W and gather local best practices and ideas of all employees that help to make Atos a Great Place To Work. The Council works closely together with the project leaders of international teams for the seven initiatives to define, create and implement tangible deliverables for all employees. Coordinated by Philippe Mareine (General Secretary), Marc Meyer (EVP Talent Management and Communication), Jean- Marie Simon (EVP Human Resources), the Wellbeing@work s ambition will be one of the key drivers of SIS people s cultural integration. Helping our employees develop personal development plans: Talents matter Training and flexibility have been deployed to motivate Atos employees throughout the year and to help them to achieve great results. Our talent management program serves as an opportunity to identify new talents and future leaders for our company. We have entirely redesigned our International Talent Management Program (GOLD Program), which is now delivered in cooperation with HEC Paris, one of Europe s leading business schools. The program regularly brings together top talents from all across our company, who have the opportunity to spend three weeks the We get the finest from our employees when they get best from their company. developing their management and leadership skills. They work in groups, generating innovative ideas and building business cases to help take on the challenges of global profitable growth. The Juniors Group of SIS will become an integral part of talent management in Atos. This is a global personal development program for young, high potential individuals. The Atos University, the company s corporate university, also delivers a range of other strategic training programs, including the Global Distributed Delivery program and the HR Business Partners program. E-learning Atos Learning and Development (L&D), is an informal learning program. We d like you to create and follow a personal development plan, to be discussed with your manager to keep current skills honed and learn new competencies. Teaching employees both personal and technical skills, L&D is a great way to improve your competences in any subject that interests you. All are aligned with our strategy to ensure they are truly relevant to the business and everyone is encouraged to seek out what is on offer and appropriate to their role. Learning & Development at Atos is managed through the L&D Portal. The portal provides every employee with direct access to learning opportunities for which they can register and once approved, can manage their individual development plan. Training sessions can be classroom-based, as well as webinars and e-learning modules to provide the broadest possible range of development opportunities for business-critical skills. The online learning environment within Atos contains nearly 60,000 hours of course material. 27

15 Our Key Internal Processes From process to performance In order to be efficient, we need to implement some new, best-practice processes. Everyone in the new Atos needs to adopt them and put them into action on a daily basis. «TOP» program stands for: Total Operational Performance. Launched in December 2008, TOP is a global strategic program critical to the future success of Atos. The program involves and depends upon the support of the entire Group. Through the TOP program, we aim to improve our operational and financial performance by: - Improving our revenue generation and account performance through Account Planning and Project Margin Improvement Plans - Improving efficiency and service quality through the implementation of Lean Management in the DNA of the Group 5 principles of Management: Process Efficiency Focus on maximum client impact: deliver to clients what they want, when they want and at the quality level they want. Overall standardization in processes with no waste. Clients Mindsets and Behaviors People and teams putting the client at the heart of the business. Focusing on the most significant satisfaction factors. - Developing motivation of our employees through Wellbeing@work, in order to sustain a high performance - Leveraging scale in purchasing synergies and industrialized tooling - Deploying best practice cash management policies. Since the inception of the TOP Program and its Wellbeing@work ambition, Atos has adopted the principles of Lean Management, which enables us to leverage the skills and creativity of all while simultaneously pursuing three goals: operating more efficiently, improving quality of service, and enhancing Wellbeing@work. This is deployed across all countries where Atos operates. Performance Management Delivering on client outcomes is continuously monitored along cost, quality, efficiency, in a structured and constant approach. Organization and Skills Organization is set up and individuals have the skills and knowledge to always deliver on their accountabilities. Our Corporate Citizenship From sustainability to success It is important to us that sustainability is at the core of all we do. We believe growth should be responsible. That s why we operate in compliance with the best international responsibility charters, reducing our carbon footprint, contributing to the wellbeing of our employees and the community, as well as developing innovative and sustainable solutions that meet the demands of our clients. Atos corporate responsibility program mission is developed in four different domains of action: Governance, Ethics & Compliance To implement corporate governance best practices, ensure compliance with international regulations and guarantee the respect of ethics in business and in relationships with the Group s stakeholders. Social Responsibility To launch a Wellbeing@work ambition aiming to improve employees working environments and their social responsibility impact in the community. Some of our best initiatives: Global reporting standards recognition In May 2011, Atos was granted A+, the highest rank by the Global Reporting Initiative (GRI) for its 2010 Corporate Responsibility report, according to the international standards of corporate responsibility. Member of the UN strategic business club In July 2010, Atos joined the United Nations Global Compact, demonstrating once again its commitment to operating under universally recognized responsible business principles. Wellbeing@work puts employees as first priority In early 2010, Atos launched its Wellbeing@work initiative, demonstrating that its employees remain its first priority. The Wellbeing@work program will underpin the company s ongoing transformation to become a fully integrated and global company. A new headquarters meeting high-quality environmental standards The new Atos Campus in Bezons, France is the first office building in France to obtain the triple certification HQE Construction (High Environmental Quality for building), THPE (Very High Energy Performance), and HQE for Operation. Environmental Commitment To consolidate green initiatives aimed at measuring, monitoring and reducing the Group s impact on the environment (carbon, energy efficiency, renewable energy, waste, purchasing, travel ). Business Development To accompany our clients on their journey toward sustainability and bring about IT-enabled transformation and behavioral change solutions in our clients approach and attitudes towards sustainability. Atos Corporate Responsibility Program follows the principles of the ISO international standard. Contributing to a greener Olympic Games At the Vancouver 2010 Olympic Winter Games, Atos, Worldwide IT Partner of the International Olympic Committee (IOC), contributed to the shrinking of the Games carbon footprint through innovative solutions. The first international IT Group offering Carbon Neutral hosting services In 2010, Atos decided to offset all of its data centers carbon emissions. The project selected is a wind power project located in India. The Group engaged with the Carbon-Neutral Company at the beginning of Ethics in business In line with its commitment to the UN Global Compact, in December 2010 Atos published its new Code of Ethics, distributed to all its employees worldwide and launched a related training program. Toward a zero company In early 2011, Atos announced its ambition to be a zero company within three years, as the company believes that the volume of s that we send and receive is unsustainable for business. We are adopting innovative social business solutions to bridge the social business gap and provide a more personal, immediate and cost effective means to manage and share information. 29

16 Our Brand From brand story to success story The drive and ability to write history for ourselves, our clients and the wider community. There are no simple solutions in the IT world anymore because there are so rarely simple problems. Just complex ones. And that s where we thrive. As business technologists, we drive our vision of how to accelerate progress and deliver business results for our clients. We study all aspects of how people, technology and business intersect in any key market situation so that when we make recommendations, they are specific to each client. Our vision Bring together people, technology and business to accelerate progress Not a slogan or a signature, an idea Our brand idea Writing a new story with your business technologists We like to think our clients see us as technologists with business and industry experience. No technology just for technology s sake. We understand their business models and competitive pressures. We are proud that our clients include many blue-chip companies with worldwide success it speaks for us. We offer clients the kind of competitive edge it takes to thrive and succeed. By helping our clients overcome technological barriers and global regulations we help them expand their competitive advantage in other countries. We ve succeeded at it ourselves in over 40 countries. Our ideal customer Clients who strive to create the firm of the future Our brand platform : telling a story of progress for us, our business and our clients Our Corporate Design From a name to a brand Atos has 3 recognizable elements that build its brand design: a logotype, a descriptor, a signature. Let s get familiar with them! Our logotype The Atos logo is a genuine typographical logotype, designed especially for us to convey what we stand for. The key to its meaning is the to at the heart of our name. Our descriptor Your business technologists is our descriptor. As your business technologists, we bring technology that delivers on business strategy and consultants that understand how. Our signature Powering progress is our signature. We believe that what we do with our clients has a positive impact that goes further than our clients businesses. We think it s so important that we re declaring our commitment to go even further. Our heritage We are technologists with business and industry expertise Our promise Trusted to deliver tangible and sustainable progress from technology 31

17 Our Partnership with the Olympic Games From sports fans to IT enabler for the Olympic Games Your Resources, Contacts and Hotline From contact to connection We are very proud that Atos is the Worldwide Information Technology (IT) Partner for the Olympic Games. Atos contract with the Olympic Games is the largest sports-related Information Technology contract ever awarded and covers the Olympic Games in Athens 2004, Torino 2006, Beijing 2008, Vancouver 2010, London 2012, Sochi 2014 and Rio in As a Worldwide IT Partner of the International Olympic Committee, we are responsible for leading the consortium of technology partners to design, build and operate the massive, Atos will play a leading role in delivering the technology for London They have extensive experience from previous Games and will be an integral part of the team between now and We re thrilled to be working with them. Sebastian Coe, Chair of the London 2012 organising committee mission-critical IT infrastructure and solutions that will support the Olympic Games. For the upcoming London 2012 Games, we predict that technology will play a bigger role in two areas. Firstly, improving access to information as audiences worldwide expect more detailed and colorful information to be delivered, as it happens, to an increasingly complex network of channels. Secondly, the technology infrastructure must also enable a sustainable Olympic Games. Get Connected Whenever you log on at Atos you ll find a host of tools and resources available to you to keep you informed and connected. Here is a snapshot of some of them: MyAtos MyAtos is the gateway into all of our electronic information systems. You ll find all types of information here, such as your collaboration tasks, blogs, timesheets and favorite research pages. LiveMeeting Atos OCS and LiveMeeting solution provides staff with easy-to-use applications that bring together voice, video, instant messaging and conferencing facilities. FISH Fresh Ideas Start Here is our online platform to share ideas internally. You can share (discuss, vote) your innovative ideas on any subject related to the Company. Source Source is our intranet and global resource center. It s updated regularly with a variety of news pieces about our important wins, successful working practices, new tools and management decisions. LiveLink LiveLink provides collaboration and document management facilities. Wiki With Wiki you can participate in projects by contributing or modifying content. It s a great tool for teams in different countries to use, enabling them to work together. Get Social Follow Atos on Twitter Follow Atos on YouTube Follow Atos on Flickr Sign Up to RSS Feeds Become a member on LinkedIn Follow our Blog Read about Atos on SlideShare 33

18 Our Commitment To The New Atos From today to Together with our clients we embark on a journey to create a collaborative firm of the future; envisaging, innovating and delivering the improvements and progress enabled by technology; writing history along the way, for our clients and for ourselves. That s why we need all your talent, ambition and determination to write that new history. Our success depends on you. Feel proud of it. That s the power of to. day morrow gether

19 The combination of Atos Origin & Siemens IT Solutions and Services marks an exciting evolution in the IT market. Our chance to make our mark, to write history with our clients, to introduce brand new ideas to the market, to continue powering progress, to communicate what s special about our new company and to celebrate the result of many months of working together. From where we were to where we are heading. This alliance is the perfect opportunity to explore the power of to. Dive in. Thierry Breton Copyright Atos. Group Talents & Communications - July 2011 About Atos: Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid. For more information, visit: atos.net Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos WorldGrid are registered trademarks of Atos SA. June Atos.