CERTIFICATE III IN BUSINESS ADMINISTRATION BSB30412 COURSE INFORMATION

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1 CERTIFICATE III IN BUSINESS ADMINISTRATION BSB30412 COURSE INFORMATION

2 A NEW CHAPTER At Bookkeeping School, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead. Our years of experience have served to aid others as they look to enter and succeed in the highly regulated bookkeeping industry. Now, Bookkeeping School is embarking on a new education journey providing comprehensive and specialist online learning. Whether you are looking to switch to a new profession, jumpstart your career or simply upgrade your current job we have a course to suit your needs and lifestyle. Why study with Bookkeeping School? No hidden fees or charges: Our price includes all the materials and support you need to complete your studies. Learn at your own pace: All our courses are self-paced, so you re never hurried along and you can never fall behind. Study from anywhere, anytime: Your courses are accessible from any internet-connected computer all you need is a browser and some basic software. No experience required: Even if you haven t studied anything for decades, you ll be able to learn and apply these simple courses to improve your life. Nationally recognised training: Many of our courses are accredited and meet professional licensing or registration requirements. Fast assessment turnaround time: No more waiting weeks and weeks for your results you ll have them within 72 hours. Unlimited mentoring: Our facilitators are available to answer all your questions by phone or . 1

3 CERTIFICATE III IN BUSINESS ADMINISTRATION BSB30412 Business Administration covers a wide range of tasks, duties and job roles. Increasing your skills and knowledge in this area will allow you play an important role in any company. Improve your capacity to analyse, communicate effectively, think independently and thrive in work situations. This qualification teaches you how to keep a business running like a well-oiled machine by performing in various administration roles. When you graduate, you ll be able to: Run a tight ship using solid business administration strategies that get results Liaise with customers and clients and understand their needs Work efficiently as part of a team providing office administration services Use business software to provide word processing, spreadsheets, presentations and schedules Identify and respond to workplace system and procedural breakdowns to resolve issues Rectify errors and discrepancies in office documentation and business transaction records Plan for risks, contingencies and determine required resources to overcome challenges Work with colleagues and clients to organise meeting schedules COURSE OVERVIEW Course Number: BSB30412 Delivery Mode: Online Course Duration: Up to 12 months Start Date: Anytime start today Nationally Recognised: Yes Funding Available: Ask us now Payment Options: 12-month plan Support Available: Online, telephone POTENTIAL CAREER OUTCOMES Administration Assistant Data Entry Staff Receptionist Information Desk Worker Clerk Retain the professional image required by your organisation while working Understand and act upon workplace and office documentation for business purposes Work with business data to organise and analyse as required 2

4 Certificate III in Business Administration WHAT DO I NEED TO KNOW BEFORE ENROLLING IN THIS COURSE? How much does the Certificate III in Business Administration cost? You can view the fees for this unit on the relevant course page. We also offer a Best Price Guarantee if you find this unit offered anywhere cheaper, we will beat that price by five per cent. How is this course delivered? This is an online course. This means you will complete your studies through our online learning portal. Through this portal, you will: Access your learning materials and assessments Complete and upload your assessments Access your assessment marks and feedback Interact with your trainer Participate in student forums Access student support services After I enrol, how long will it be before I can start? As soon as you sign in to your student portal. What about Recognition of Prior Learning? You may have already obtained skills and knowledge relating to certain areas of this course. These can be recognised through our Recognition of Prior Learning process. Bookkeeping School has specific information about this process on our website. Or you can contact one of our student advisors to discuss your options. How long does this course take? The maximum duration is 12 months, but the course is designed to fit your lifestyle. You can go through the course as quickly or as slowly as you like, it s up to you and your particular style of learning. Extensions can be arranged for a small fee. What sort of training can I expect? We deliver comprehensive, competency-based training that emphasizes exercises to build practical skills, knowledge and confidence. Your commitment to developing your skills in business activity and instalment activity statements is backed by unlimited trainer support and unit materials designed and delivered by industry professionals with decades of experience. 3

5 What support options are available? During your time with Bookkeeping School, you will have access to a number of difference support services. These include: Learning support: Your trainer will be available by phone, or through your student portal to answer any queries you may have regarding your course materials and assessments. Student support: The student support team are the go-to people for any student administrative issues, including enrolment, portal support and change of student details. Get in touch with them via phone, or your student portal. Peer support: You can also talk to fellow peers through the portal s student forum. This enables you to connect with others studying the same course as you to discuss issues, motivations and topics. What will I receive when I complete my course? When you successfully complete your course, you will receive a nationally recognised Certificate III in Business Administration qualification. Bookkeeping School is a Registered Training Organisation (32219). You will receive a certificate and statement of attainment to demonstrate your learning. Further qualifications? If you want to undertake further qualifications after completing this course, Certificate IV in Accounting or Bookkeeping is a good option to promote career progression. 4

6 Certificate III in Business Administration WHAT ARE THE REQUIREMENTS FOR THIS COURSE? There are no formal education prerequisites for this course. But the Bookkeeping School does prefer that you have completed Certificate II in Business or industry experience in business support roles prior to enrolment. Age requirements You need to be at least 18 years old to complete this course. English requirements In this online course, you will need to read comprehensive learner workbooks and textbooks, undertake a range of written assessments and independent research activities, and engage in online forums and discussions. Entry requires the successful completion of Year 12 level English. If you have not achieved this, you can demonstrate this knowledge by: Completion of a nationally recognised training qualification at a Certificate III level or higher 3 years relevant industry experience in a role that requires the use of written documentation and communication Skill requirements Students will require some basic computing skills to complete this course successfully. This includes: Accessing and searching the internet Downloading and saving documents from websites Participating in online discussions Creating, saving and editing Microsoft Office documents Uploading documents through websites Computer requirements Requirements for all users: Mozilla Firefox internet browser Microsoft Office 2010 or equivalent Adobe Flash player plug in Broadband internet connection 2GB of RAM Adobe Reader XI or equivalent Printer and associated software Scanner and associated software 5

7 THE CERTIFICATE III IN BUSINESS ADMINISTRATION BREAKDOWN The 2 core and 11 elective units in this certificate will help you develop the relevant skills and knowledge of business administration needed to perform duties called for in top positions. Seven elective units must be chosen from Group A, while the remaining 4 units can be selected from either Group A or B. Or 2 of these remaining electives can come from any endorsed training package or accredited course as long as they are consistent with the with the work outcome, local industry requirements and the qualification level. CORE UNITS Develop keyboarding speed and accuracy (BSBITU307A) The ability to type quickly and accurately is a critical part of any administration staff member s skill set. When you can do this well, it leads to a smoothly flowing office. Contribute to health and safety of self and others (BSBWHS201A) In any work environment, the health and safety of yourself, co-workers and clients is of paramount importance. Here you will contribute to health and safety processes and procedures as required. ELECTIVE UNITS (GROUP A) FINANCIAL ADMINISTRATION Process Payroll (BSBFIA302A) Process payroll from provided data using manual and computerised systems. Process Accounts Payable and Receivable (BSBFIA303A) Maintain accounts payable and receivable records, including processing payments to creditors and handling overdue accounts receivable. Maintain a General Ledger (BSBFIA304A) Maintain a general ledger within an organisation, including processing journal entries and preparing a trial balance. GENERAL ADMINISTRATION Organise Schedules (BSBADM307B) Manage appointments and diaries for staff within an organisation, using manual and electronic diaries, schedules and other appointment systems. 6

8 Certificate III in Business Administration IT USE Produce Spreadsheets (BSBITU304A) Develop spreadsheets through the use of spreadsheet software. Design and Produce Business Documents (BSBITU306A) Design and produce various business documents and publications. WRITING Write Simple Documents (BSBWRT301A) Plan, draft and review a basic document before writing the final version. ELECTIVE UNITS (GROUP B) CUSTOMER SERVICE Deliver and Monitor a Service to Customers (BSBCUS301B) Identify customer needs and monitor service provided to customers. Includes exercising discretion and judgement using appropriate knowledge of customer service to provide technical advice and support to customers over both a short and long term interaction. DIVERSITY Work Effectively with Diversity (BSBDIV301A) Recognise and interact productively with diversity in the workplace. Includes covering sensitive responses to and interactions with all manners of diversity that might be encountered at work. GENERAL ADMINISTRATION Maintain Business Resources (BSBADM311A) Determine, administer and maintain resources and equipment to complete various tasks in the workplace. INFORMATION MANAGEMENT Organise Workplace Information (BSBINM301A) Gather, organise and apply workplace information in the context of an organisation s work processes and knowledge management systems. For full course competency details, visit 7

9 STUDYING WITH BOOKKEEPING SCHOOL At Bookkeeping School, our mission is to give students a better and more affordable learning experience. We want people to realise and change their employment opportunities with the knowledge and skills we provide. Our courses have been designed so students can study anywhere at anytime. We understand that each and every student has different priorities, so we have designed our courses to fit around your lifestyle. When you enrol with Bookkeeping School, you will be given access to your online student portal. Some key features of our portal are: Content: All you need is an internet connection to access your course materials, assessments and additional online resources. You can also download your workbooks and assessments, so you can study when it suits you. Support: Get in touch with the support team or your trainer through the portal messaging system. You can also call support services on Connect: Talk to trainers, assessors and other students by participating in our study forum. You can discuss difficult topics, course specific information or motivation with your peers. HOW DO I GET STARTED? Enrolling is easy: Online: just visit our website, select your course and click enrol now. Phone: call one of our student advisors on to enrol by phone. What now? Once we receive your enrolment, we ll send out a welcome pack immediately and assign you a trainer so you can begin your course. For all of Bookkeeping School s terms and conditions, including the refund policy, please visit our website at If you would like to discuss anything course related, please call our student advisors or for more information. 8

10 Our Courses Certificate IV in Bookkeeping Certificate IV in Accounting Certificate III in Business Administration MYOB Training Manual Bookkeeping Course BAS Unit Payroll Unit For more information, call or go to Bookkeeping School Pty Ltd PO Box 8158, Gold Coast MC, Queensland 9726 ABN: RTO: 32219

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