Choosing Enterprise Backup Software to Protect a Mobile World. Presented By Andrew Renz, Sr. Enterprise Engineer, Code 42
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1 Choosing Enterprise Backup Software to Protect a Mobile World Presented By Andrew Renz, Sr. Enterprise Engineer, Code 42
2 codefortytwo software About Us Developing enterprise-level software since 2001 Headquartered in Minneapolis - MN 120+ Employees worldwide* Serving the Fortune 1 to the Fortune CrashPlan - Consumer CrashPlan PRO - SMB CrashPlan PROe - Enterprise 100 PB + 1PB/week MISSION : To protect the world s data
3 Quick about me: 6 Years Apple, IS&T Desktop Engineer Global NetBoot/NetInstall Global Backup solutions CrashPlanPROe for Apple employees Collaboration and Wiki services New release software certification Acquisition Mac training Keynote training 2 Years Code 42, Enterprise Engineer Oracle, Expedia, SanDisk, Intuit, Genentech, Intel, Nike
4 Butterflies in the Amazon: How I got here
5 Truth about Backup: Industry Secrets The industry s dirty secrets Backup is only useful if its in more than one location It s not just for failed hardware Backups should be treated equally as originals If it doesn t happen transparently and frequently, it will fail (we re human after all) Garbage in, garbage out The restores are what matter
6 Today s Topic: Server User backup For servers, we really want Replication Resiliency Scalability Backup for when fit hits the shan Failure Disaster No magic bullet
7 Backup Evolution: How we got here Manual copy Backup software (Automatic copy) Network Cloud Continuous backup Versioning Encryption Deduplication Self-service restore Multi-destination
8 Terminology: What is NOT backup? File servers Dropbox/Box/Sugarsync icloud Network home directories That old HD RAID RSYNC* Time Machine
9 Theme: Protect the edge Data lives on laptops 58% mission-critical corporate data Gartner Must be protected automatically and continuously Protect where data is created Always connected
10 Software: Client Required features Engineered for laptops/mobile Continuous, Automatic protection Invisible performance Macness User-initiated restores Cross-platform Privacy Deployability Integration
11 Software: Client What to look for Throttles Resiliency Minimum interference Versioning Meta-data New Mac OS feature support (gatekeeper) Admin controls Automatic updates
12 Software: Mobile Why this matters Productivity and morale booster Liberate computer data onto other devices Ubiquity Simplicity We will eventually back up mobile devices
13 Software: Mobile What to look for Central policy management Encrypted data/passcode Caution: No true mobile backup solution for ios* Throttles
14 Software: Server Features Centralized management Directory services integration Cross-platform Admin restore Web restore Automatic client upgrades Alerting and reporting Tiered administration Flexible roles Integration
15 Software: Server What to look for Gleaning Archive verification Scalability Flexibility API Tape is 4-letter word
16 Technology: Deduplication Must have #1 Client-side vs server-side Pitfalls of global deduplication Bandwidth Storage Scalability
17 CRASHPLANPROe Byte-level data de-duplication Detect, Analyze, Compress & Encrypt Transmit Store A1 New file same same A2 File changes + same same same same B licate B1 Save as dup licate licate
18 Technology: Security Must have #2 Encryption Data Transmission Access controls Key escrow Admin restores Logging/Auditing
19 Decisions: Choosing a vendor Be careful! Free* "No such thing as a free lunch" - Dr. Hart Server backup products Atempo Live Backup, CommVault Simpana, EMC Avamar, HP Data Protector, IBM Tivoli Storage Manager FastBack, Symantec Backup Exec DL, IronMountain/Autonomy/HP Connected From the ground-up products Code 42 CrashPlan PROe, Copiun Data Manager, Datacastle RED and Druva insync Cloud only products- Mozy, Carbonite, Green/Blue What storage services do they offer? Macs! Progress of development Technology
20 Lions, tigers and Clouds oh my! Where do we store our data?
21 Storage: Pure Cloud Benefits Zero Infrastructure Instant startup Signup, authenticate and restore from anywhere Data stored offsite
22 Storage: Pure Cloud Considerations Slower backup and restores Not a good solution for time sensitive data* Limited/No LDAP integration Service provider has data AND encryption keys
23 Storage: Pure Cloud What to look for Seeding Disk-to-mail restore Certifications Global locations Safe harbor Bandwidth/usage caps Multi-tenant / Single-tenant Reporting
24 Storage: Private Cloud Benefits Completely private Use your infrastructure Managed appliances Fastest possible backup and restore Easily exposed into DMZ for Internet backup
25 Storage: Private Cloud Considerations Power and network BYOS requires care and feeding Complex network setup for DMZ/ Internet backup Not offsite
26 Storage: Private Cloud What to look for Multiple destinations Managed appliances Best of both worlds Server best practices still apply
27 Storage: Hybrid Cloud Benefits Policies and encryption keys stay private Ensure users are on corporate network before restore Full LDAP support Location/dept, Admin attributes, status etc Onsite storage for VIP users, migrations, DRN holds API, logging and audit options
28 Storage: Hybrid Cloud Considerations Additional server More complicated Authentication from anywhere requires additional network setup
29 Storage: Hybrid Cloud What to look for Managed appliances for full cloud like experience Multiple destinations Protect Master DB
30 Backup is more than an Insurance Policy
31 Beyond Backup: Ubiquity Easy file access from anywhere Another computer Web browser Mobile
32 Beyond Backup: Legal & Discovery Instant computer snap-shot Unlimited versioning File change history Archive containment
33 Beyond Backup: Migrations Transfer-free migration No additional software Across architecture Win XP <-> Win 7 Win 7 -> Win 8 Win <-> Mac Linux <->Win Mac deployment Win -> Mac
34 Beyond Backup: Lower IT headcount Self-service restores meets enterprise Tight directory services integration Auto quarantine Auto geographic routing Auto policy management Example: Code 42 is a services company One stop shop Cloud
35 What s happening at Code 42
36 Code 42: What s new CrashPlan PROe 3.2 Realtime HTML5 management console Load balancing Mobile devices Push restores Tons of new LDAP/Security features Backup sets, network blacklists, adoption, custom roles, menu bar PROe 3.3 Gatekeeper installers Proxy support, custom web themes Bug fixes VMDK product New clouds! Australia
37 Q&A Thank you!
overview Introductions Code 42 Reinventing Q&A backup
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Today we continue to deliver high-performance hardware and easy-to-use software solutions that protect the world s data.
Starting out as a software development company in 2001, Code 42 Software is the creator of CrashPlan, CrashPlan PRO, and PROe awardwinning onsite, offsite and cloud backup solutions for home, businesses
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