CrashPlan PRO Enterprise Backup

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1 CrashPlan PRO Enterprise Backup People Friendly, Enterprise Tough CrashPlan PRO is a high performance, cross-platform backup solution that provides continuous protection onsite, offsite, and online for the enterprise. With CrashPlan PRO, IT professionals can manage backup for ten, or ten thousand, computers regardless of location with a single solution, reducing cost and complexity. Solution Overview Existing enterprise backup solutions fail to provide complete protection for all data endpoints: Mission critical data on laptops is rarely backed up consistently. Remote laptop backup is nearly non-existent. Multi-platform environments typically require deploying multiple backup solutions, taxing already strained IT resources. Data restoration requires costly IT support. Backups are seldom verified, so restoring is not reliable. Scheduled backup fails to keep users continuously protected as they work. CrashPlan PRO Enterprise Backup: Provides unparalleled protection for laptops Works everywhere, all the time, to ensure complete backup coverage regardless of location Runs in Mac, Windows, Linux, and Solaris environments Decreases IT workload with user-initiated restore Guarantees reliable restores with automated backup archive validation Facilitates user data migration from Windows to Mac Decreases back up and restore times with onsite backup Ensures disaster recovery protection with offsite backup Reduces deployment complexity and expense with online backup Scales from 10 to 10,000 computers on a single server Deploys on existing infrastructure Enforces corporate data retention policies Provides backup status details with backup reports, alerts, and compliance logging Copyright 2009 Code 42 Software, Inc. All rights reserved.

2 Challenges Facing Customers Today Laptop and remote desktop backup Costs associated with multi-platform environments Continuous data protection Data restoration reliability, speed, and required IT support Network bandwidth and disk storage costs Downtime associated with data loss Corporate data retention compliance and policies Business continuity backup and recovery plan Qualifying Questions Q: Do you back up your laptops and remote employee desktops? A: Ignoring laptop and remote desktop backup puts business data at risk. CrashPlan PRO works securely over any network connection, including the Internet. This means laptops and remote desktops are backed up regardless of location. Q: Are you managing multiple backup solutions for multiple operating systems? A: CrashPlan PRO supports all major OS platforms and versions including Mac OS X, Windows, Linux, and Solaris in one easy-to-use solution. It even supports virtualization with a VMWare virtual machine image solution. Q: How often do you back up? A: Even daily back up is not adequate. With CrashPlan PRO continuous backup, files are backed up in real time, automatically, so each change is backed up as it s made. Q: How often do you validate your backup archives? A: Best practices recommend validating backup archives weekly, but real-life demands on scarce IT resources make it difficult to maintain this standard. CrashPlan PRO s automatic archive validation means guaranteed restores without increasing IT workload. Automated status reports and alerts keep users informed of backup archive health. Q: Can end users restore their own files? A: Because CrashPlan PRO allows users to restore lost data on their own, they can quickly reverse unintended saves or accidental deletes without IT intervention. Q: Do you use tape? A: Tape backup is highly vulnerable to human error and failure: Lost tapes are a data security risk, procedures are often interrupted or not followed, and restore validation is labor intensive. CrashPlan PRO is a disk-based backup solution that eliminates these problems. What s more, by taking human-error out of the equation, nothing about protecting your data is left to chance. Copyright 2009 Code 42 Software, Inc. All rights reserved. 2

3 Q: Can your backup policies be modified in real time? A: From CrashPlan PRO s web administration console, you can manage data retention policies, and backup settings for new and existing users so that changes take effect immediately. Q: Are you migrating users from Windows? A: CrashPlan PRO facilitates data migration between Windows and Mac by providing restore capabilities across operating systems. CrashPlan PRO effortlessly restores data from old Windows machines onto new Macs. Why Customers Need To Act Now At this very moment, mission critical data is being created, but is not being protected, because traditional backup solutions are no longer sufficient. Backups need be verified regularly (best practices advise weekly), so that data can be reliably restored. Without a continuous onsite, offsite, online backup strategy that automatically verifies archives, data is at risk. Copyright 2009 Code 42 Software, Inc. All rights reserved. 3

4 CrashPlan PRO Benefits CrashPlan PRO protects and restores business data with best-in-class, enterprise-ready backup technology. Continuous Backup The most important data is what is being worked on right now. CrashPlan PRO knows the moment a file changes, ensuring the backed file up is always up to date. Cross Platform Backup CrashPlan PRO has cross-platform support in its DNA and runs equally well on Mac, Windows, Linux, and Solaris. It s now possible to backup all the platforms in the enterprise with a single solution. Engineered for Laptops Backing up a laptop is uniquely challenging. Having less memory, CPU, and I/O performance than their desktop and server counterparts, laptops also operate in a wide variety of network conditions. CrashPlan PRO is designed to address these challenges in a continuous, quiet background operation that provides unsurpassed laptop protection. Complete Backup Protection CrashPlan PRO provides complete backup protection by combining onsite, offsite, and online backup in a single software solution. Onsite backup offers fast convenient backup, and file restoring that the user controls. Offsite backup protects business data in the office, at home, or on the road. Hosted online backup insures against fire, theft, and other forms of disaster. Bullet-Proof Backup Enterprise grade encryption secures data the moment it is read from disk. Data de-duplication and compression greatly reduces storage requirements, while byte pattern differentials reduce CPU, disk, and network utilization. Guaranteed Restore Automatic integrity checks ensures backup data is always correct, and ready when it s needed. Archive self-healing corrects any data integrity issues automatically. Unlimited versioning and history restores any file from any point in time, while unlimited files and file sizes make it easy to back up everything. Built for Enterprise CrashPlan PRO includes features like on-the-fly storage allocation via NAS and SAN, multiple organization and backup policy management, reports, monitoring, and even full remote client administration. A proprietary high-performance, non-blocking I/O communication, and data transport layer ensures that a single server can scale to thousands of concurrent users backing up thousands of terabytes. Built for People Most importantly, from installation to backing up to restoring files, the elegant user interface delivers the easiest backup software for business. Whether a one-man IT shop managing 5 computers or a Fortune 100 IT director responsible for managing 50,000 computers, businesses can trust their backup with CrashPlan PRO. Copyright 2009 Code 42 Software, Inc. All rights reserved. 4

5 Features CrashPlan PRO Client Bullet-Proof Backup Continuous or scheduled Offsite and onsite destinations Incremental, unlimited versioning File compression & data de-duplication Background validation & verification Data verified 6x Reliable Restore Any date, time or version Direct, LAN or Internet Admin or desktop user-initiated Web restore File search Cross-platform Universal Networking Works everywhere: Dynamic IP Locator, TCP NAT Traversal, QOS Bandwidth governing alerts and reports High Security Complete data control Encrypted before transport 448-bit data encryption, 128-bit communication encryption Remote laptop tracking Extreme Performance Incremental: Only new data Byte Differential: Only new data is transmitted and stored Unlimited file size, versions, archives Client-Server / Binary protocol High-efficiency, non-blocking I/O Laptop background operation: governed I/O, bandwidth limits, idle job scheduling 64-bit native, multi-core, multi-threaded CrashPlan PRO Server Bullet-Proof Backup Incremental, differential storage Enterprise data de-duplication Automatic archive validation Reliable Restore Background archive validation End user or admin initiated Centralized auditing High-speed disk to disk Easy Administration Active, Open, and LDAP integration Remote client configuration Remote Web Management Automatic reports and alerts via , Web, and desktop Organize divisions, departments, users, computers Audit usage, restores, activity Enforce policies, alerts, retention Real-time status: disk, no communication, archive status Automatic client upgrades Cost Efficient - Lowest TCO PRO Server is FREE Cross-platform (Windows, Mac, and Linux) Utilize existing infrastructure Virtual appliance option Reduced disk and bandwidth Global Networking Remote client locator Bandwidth throttling QOS Enterprise Security Private key, key chains, key escrowing Copyright 2009 Code 42 Software, Inc. All rights reserved. 5

6 Overcoming Customer Objections Q: We re already backing up the file server. A: Data is not created on the file server. With a mobile workforce, mission critical data is created away from the office on laptops and remote desktops, when users are not connected to the server. Q: I use tape backup. A: Only disk-based backup provides the ability to continuously verify backups. Disk-based backup also allows for backing up and restoring data for any number of computers, simultaneously. Q: We re backing up every day. A: Most programs back up just one computer after another once a day. CrashPlan PRO backs up every time you save a file or change data, on all computers, at the same time. Q: We need bare metal backup. A: Bare metal lacks the intelligence to identify data that should not be backed up, for example, itunes movie rentals. Also, because most IT departments already have provisioning tools to image new computers or re-image existing ones, it is unnecessary and time consuming to back up applications and operating systems. Nor is it wise to back up old drivers and old software on new computers. CrashPlan PRO file-based backup saves time and resources by detecting the files that should be backed up and those that should not. Copyright 2009 Code 42 Software, Inc. All rights reserved. 6

7 Customer Scenarios Scenario #1: Corporate IT department supports mixed environment of Mac and PC desktops and laptops Unreliable backup because of intermittent WAN/VPN connectivity Unacceptable levels of down time due to data loss Need: A painless backup solution that ensures 100% backup and reduces down time when files are lost. Solution: CrashPlan PRO s automatic backup solution reduces downtime and improves data protection. Cross-platform backup means Windows and Mac machines are protected. Backing up and restoring over the Internet ensures reliability. Scenario #2: IT services and consulting company provides client backup on a variety of platforms Using platform-specific backup products increased overhead Loss of productivity when learning, maintaining and managing multiple backup applications Need: A single, easy-to-manage, easy-to-use backup solution that works on all platforms. Solution: CrashPlan PRO provides a single cross-platform solution meaning staff learns and supports only one backup software product. With a CrashPlan PRO admin console, the team can efficiently support, monitor and even adjust customers settings. Provider now delivers superior backup protection with greater efficiency and profitability. Copyright 2009 Code 42 Software, Inc. All rights reserved. 7

8 Pricing CrashPlan PRO Server is free, so there is no price penalty as an enterprise grows and add servers. Customers pay only for each CrashPlan PRO Client that is installed on the computers they want backed up. Competition As Macs and laptops become entrenched in the workforce, protecting them can not be left to chance. Although there are a number of backup tools on the market, none adequately support a multi-platform, mobile workforce. Traditional providers offer only partial solutions such as online OR onsite backup. Most are missing cross-platform and continuous backup support. None provide guaranteed restore technology. Only CrashPlan PRO provides continuous onsite, offsite, and online backup with guaranteed restore in one easy-to-use and easy-to-manage product. Contact For more information about enterprise backup with CrashPlan PRO, please contact CrashPlan PRO Enterprise Sales: Copyright 2009 Code 42 Software, Inc. All rights reserved. 8

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Today we continue to deliver high-performance hardware and easy-to-use software solutions that protect the world s data. Starting out as a software development company in 2001, Code 42 Software is the creator of CrashPlan, CrashPlan PRO, and PROe awardwinning onsite, offsite and cloud backup solutions for home, businesses

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