This isn t all about us.

Transcription

1 This isn t all about us.

2 It s all about you. At Virgin Media Business, we ve been listening hard to what UK organisations really want from their telecoms provider. So we know you want a provider who genuinely understands your needs. A provider with the best and latest technology, and people with expertise. People who spend every day looking to help you transform the way you work. That s the vision that keeps us going. Our focus will always be on the difference we can make to your business. Virgin Media Business is all about you.

3 It s all yours. A 13 billion nationwide fibre optic network that handles 1,200 calls a second. It s 186,000km long, which could wrap around the world nearly 5 times or go halfway to the moon. During busy periods we carry over half a terabit of data equivalent to 62 copies of the entire Encyclopaedia Britannica every second on our network.

4 How we measure up. You More than 27,000 corporate sites Over 53,000 public sector sites 46% of British police forces Us 17 years as a UK business telco 40 UK offices, to look after you Your organisation is unique. In fact, it s why ours exists. To us, it s all about you and your goals. We ll make sure we understand them, and then set about providing exactly what you need. You ll have a personal account manager and dedicated team of experts access to all sorts of specialists around our business depending on your own unique solution. New technology is great. Especially when it s in a safe pair of hands. Which is why some of the UK s most demanding customers choose us including 60% of the UK s health and emergency services. When extra demand is put on your network, we ll make sure no extra demand is put on you so you can concentrate on your business.

5 And every inch is yours. Technology Cisco Gold partner 1st UK organisation to achieve full PSN certification 1st organisation with national security CAS(T) certification 1st European provider with MEF9 and MEF14 certifications Network Up to 86,000 calls a minute 38,000 breakout points 186,000km of fibre-optic network 330 Ethernet nodes With Virgin Media Business, you ll get the most up-to-date technology from experts who really know their stuff, with network management 24 hours a day, every day of the year. We have the certifications, the accreditations and the best technology partnerships in the business. We are the proud owners of the UK s only nationwide fibre optic network. Already able to reach 85 per cent of businesses in the UK, Virgin Media Business has the ability to connect to all organisations. It s fast, it s incredibly robust, it s all ours and best of all: it s on your doorstep. Plug in and fit your telecoms around your business.

6 What can we build for you? An ultra-fast internet connection? A secure network that lets people collaborate on anything, from anywhere? A cloud computing data centre solution totally built around your needs? This is where we put all that incredible technology to work for you. LAN Solutions Get your network and communications infrastructure really working for your business. We ll audit and review what you ve already got and advise on what you could have. We re experts at devising, implementing and maintaining the right solutions to meet your business s challenges. Site to Site Connectivity Shrink the country using our Ethernet connectivity. Hook up all your UK offices and your data centre with the same speed and performance as if they were on a single, super-quick LAN. Want even more? Try our High Capacity Services, and let our bandwidth set you free. VPN Solutions Local, national or international? What scale of VPN do you need? The services we deliver, backed by tough SLAs, mean you get flexibility, lower costs, greater scalability and the ability to add sites to your network easily. Cloud and Data Centre Services Want to host a business-critical site or application? Or use software or infrastructure as a service? We can shape just about any IT service around you. All the way from colocation through to virtual private data centres. Tell us what you need we have the capability to host it. Security and Remote Working These days, the network is the office. So how do you let your people in, and keep everyone else out? Our solutions give you managed firewall, security services and layered VPN technologies capable of encryption and two-factor authentication. Broadband and Internet Services We ve got really fast ways of connecting you to the internet: up to 20Mbit/s with our Business Broadband service, all the way up to 1Gbit/s with no-hassle leased line internet access services that we manage for you completely. Telephony Solutions Whether you re a start-up, a corporate, a government organisation or another communications provider, we have what you need. From phone lines to contact centre and complete unified communications solutions, all backed up by our huge network. Get ready to connect, communicate and collaborate.

7 Our technology is amazing. But what you can do with it is even more amazing. Improve and transform the way things get done. Hook people up so they can work anywhere, anytime, on almost anything. Grow, consolidate and get more bang for your buck. Manage risk and protect against disaster. Put a smile on the face of your customers, employees and even the finance folk in the back office. So talk to us. We re good at listening.

8 And here s what we re hearing. Public Sector Wholesale Markets Large Enterprise Growing Businesses We re teamed up with around 1,600 organisations in the public sector, including nearly 250 local councils, covering over 53,000 sites. And they re saying How do we put the citizen at the centre of things? We need to be using shared services. Share your flexible working insights with us. Are you part of the Buying Solutions Telecoms Network Framework Agreement? (You bet.) Are you security compliant? (Yes, we are!) Where are you with the Public Services Network initiative? (We re the UK s first accredited Direct Network Service Provider.) Are you an approved G-Cloud provider? (Yes!) We re working with many of the UK s top carriers, ISPs, mobile operators and systems integrators. And we re hearing Can you help us speed up our mobile data traffic? What kind of security guarantees can I give my customers? Where are you with ISO 27001? (We re certified.) How fast can we get at our data in the data centre? We d like to offer our customers cloud computing. Share your road-map with us, so we can share it with our customers. Can we count on you? Our customers are counting on us. We re working with more than 1,600 corporate customers in retail, media, financial services, energy and utilities, and construction, across more than 27,000 sites. And we re hearing Show us ways to cut CAPEX and manage OPEX. What are the benefits of using the cloud? How can you help us get to market more quickly? Show us how converging communications boosts productivity. Work with us on our security and business continuity plans. Give us smarter links within the business. How do we make this real-time? Around 52,000 small to medium UK businesses share their issues and ambitions with us. Here s their voice What s the biggest single thing you guys can do for my bottom line? How can we work with our new regional office like it s next door? How much more can you squeeze out of our LAN? How can you help us make remote working a reality? How do we go to the next level with broadband? And this is what our nationwide fibre optic network helps our customers deliver

9 Alan Harrison Director of IT, Yorkshire Water Customer since 1999 Business profile: Large private enterprise Public water utility 867.4m annual revenues 4.9 million residential and business customers My priorities? Ensuring that we play our role in protecting the water environment when providing our customers with essential water and waste water services. And delivering excellent customer service at a price our customers can afford.

10 Sunny Roda IT & Purchasing Director, Arora Hotels Customer since 2008 Business profile: Large private enterprise 73m annual turnover 712,000 room nights sold in 2010 One of the fastest growing private hotel companies in the UK My vision? Using technology to propel the growth of Arora Hotels. Creating the best possible guest experience for their work and leisure time, to get them coming back trip after trip.

11 Jane Stedman Support, Quality & Security Manager, IT, Hampshire County Council Member of Hampshire and Isle of Wight Partnership Customer since 2009 Organisation profile: Public sector Major County Council employing over 41,000 staff 1.5 billion annual budget Serving a population of 1.3 million My challenges? Transforming Hampshire and Isle of Wight s frontline public services. Delivering and demonstrating real cost-savings through IT. Helping make Hampshire and the Isle of Wight great places to live!

12 Clive Dorsman Chief Technology Officer, TalkTalk Technology Customer since 2005 Business size: Large wholesale customer One of the largest residential providers 1,765m annual revenues 4.2 million broadband customers What drives me? Delivering further growth in the UK s broadband market. Pushing for higher and higher levels of customer service and satisfaction.

13 Justin Owen Managing Director, Useful Companies Ltd Customer since 2009 Business size: Growing SMB Creative & technical support services for the film industry Clients include Walt Disney Pictures, Twentieth Century Fox, Universal Pictures and Warner Bros. Pictures What we re doing? Showing that in today s digital, connected world, small, tight guerrilla creative teams can deliver blockbuster work in unusual and challenging environments.

14 We re open. Yes, we re here to help you get the best out of the most up-to-date technology. But that s only part of the deal. The really clever stuff is the flexible thinking, the attitude that puts you first, the readiness to get things done. Doing things differently and better has always come easy to us. With 40 offices around the UK, we ve learnt the way you like to operate by working alongside you, rather than keeping our distance behind closed doors. You want, and deserve, exceptional levels of service, and a telco with a real understanding of your world your issues and opportunities. With us, you ll find we go out of our way to solve your problems, with solutions made for you and your specific business needs. Whether you want to fine-tune a process, get the best advice on a tricky communications issue, or totally shake up the way you re working, the café s open and the coffee s on us. (We ll even bring the napkins.) Call or visit

15 Virgin Media Business Media House Bartley Wood Business Park Bartley Way Hook Hampshire RG27 9UP. Tel: We ve worked hard to ensure that the information in this document is correct and fairly stated. We can t, however, accept liability for any error or omission. Our products and services are under continuous development, so the information published here may not be up to date. It s important that you check the current position with your local Virgin Media Business office. This document is not part of a contract or licence unless expressly agreed in writing. Virgin Media Business, Media House, Bartley Wood Business Park, Hook, Hampshire, RG27 9UP. CORP-BRO-0512