Business Voice & Data Services Helping organisations make a difference

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Business Voice & Data Services Helping organisations make a difference"

Transcription

1 Business Voice & Data Services Helping organisations make a difference

2 The choice is clear The Co-operative Business Telecoms is the UK s only telecoms provider which is 100% owned by its customers, who can influence the way the organisation is run and have a share in the profits. Because we are owned by our customers and reflect their values, we put people and the environment first. Choose a telecoms provider with over 15 years of experience that shares and understands your values of integrity and social responsibility. It s your call. For an informal discussion about your requirements call us on or visit Helping organisations Whether you re working in a large organisation with multiple offices or running your business from home, we ll recommend the right telecoms solution for you at the best competitive price. Our approach is simple and personal - we provide you with a fair and transparent service. Because we are owned by our customers we share our profits with you in the form of an annual members dividend. We supply and support voice and data services to more than 2,500 business customers from the private, not-for-profit, co-operative and public sectors. We aim to provide the best possible UK-based service at the best price while operating with the highest business ethics. m.thephone.coop/business-telecoms

3 Making a difference As a co-operative and a social enterprise, we are the number one choice as a trusted supplier of telecom services in the third sector. We have been helping voluntary groups, ethical organisations and charities for over 15 years. We believe in the power of business to bring about a social change where society profits. We proudly support community ventures by investing in other social enterprises, co-operatives and green suppliers whenever possible to encourage co-operation between consumers. Living our values: We are owned by our members and share our profits and success through our annual dividend, which in 2013 reached a record 2.5% of a member s purchases. We also use some of the surplus to fund community projects. We re an accredited Living Wage employer and limit the difference between the highest and lowest paid employees, which was a ratio of less than 1:4 in The Co-operative Business Telecoms is provided by The Phone Co-op, one of the first businesses in the UK to be accredited with the new Fair Tax Mark. The mark shows an organisation s commitment to being transparent and open about its tax affairs and to paying the right amount of tax.

4 Finding the right solutions We are committed to providing the right products and the highest levels of service for organisations of all sizes. From a sole trader working from home with our Business All-in-One bundle that offers: Business line rental Unlimited broadband Anytime UK landline minutes 1,000 UK mobile minutes a month Inclusive wireless router To a large multi-site business with offices across the UK utilising: Unlike many providers we offer transparent and simple contracts that will not tie you in with complex jargon and small print ISDN and SIP services Site-to-site connectivity Multi-user telephony systems No one is considered too big or too small.

5 Line Rental Take advantage of our full range of line rental and call services. With our free online billing portal you have access to a range of reports and call data offering full visibility of your usage. We can seamlessly transfer or install analogue, ISDN2e and ISDN30e services to suit any size of organisation. From small business packages to large multi-site solutions, we have the ability to provide and fully support your needs. We also specialise in the supply and installation of a range of phone systems to help you get the most out of your calls. From leading manufacturers such as Avaya, LG, Splicecom and Draytek, we can provide a fully scalable platform for managing your services. As well as low cost outbound calls we can also offer a range of 01, 02, 03 and 08 inbound numbers to give your organisation the ability to receive your calls easily wherever you need them.

6 Mobile Reduce your monthly mobile costs with our range of flexible mobile services. With a choice of individual and shared monthly bundles as well as low rate Pay as You Use tariffs, we can tailor a package to best suit your needs. We provide a wide range of inclusive handsets and tablets from all the leading manufacturers, such as Apple, Samsung, Nokia and BlackBerry, with simple contracts from only 30 days, offering the flexibility you require to keep your organisation connected. Our networks cover 99% of the UK population Our networks cover 99% of the UK population ensuring you get the best level of coverage wherever you go. You can also keep your existing numbers when you move to us.

7 Data Our internet services offer fast speeds, a reliable connection and a wide variety of products that will suit the requirements of any organisation. We can supply cost effective ADSL2+ and (up to) 80Mbps Fibre to the cabinet for services requiring higher speeds. If your organisation needs even higher levels of flexibility and security or if you have multiple sites, then Private Leased Lines, Ethernet Circuits or a WAN Network (via our IPVPN product) may be the right solution for you. With unlimited usage allowances available across all products we can help you make the most of the ever increasing demand for bandwidth and internet based services such as VoIP, Cloud Hosting, Streaming and VPN access.

8 VoIP and Hosting With the increasing availability of high speed internet services, why not take advantage of our range of VoIP (Voice over Internet Protocol) services to reduce your monthly bills? We can provide solutions from single user IP phones up to multi-site deployment through hosted or SIP based phone systems. With reduced rental costs, low rate calls and the ability to take your number anywhere our VoIP services can provide the highest levels of flexibility. Complete the package with our web hosting platform, supporting both Unix and Windows websites along with a wide range of the best known content management systems. We can also register your domain, support your DNS services and provide full control of your environment through our user friendly PLESK control panel. Higher specification requirements can be met by our Virtual Private Server platform, or install your own servers in our co-located space.

9 Audio Conferencing The benefits of conferencing are well known - it connects colleagues from various locations, it is greener and saves time and money. To ensure you get the most out of your conference, it has to be well managed, fault free, and supplied with a back-up service should you ever need it. You get all this and at a lower price than from our main competitors. We offer Unlimited participants, 24/7 availability International dial-in / dial-out service anywhere in the world Operator assistance available Record and playback service We make meeting easy Call or us How it works You dial an 0800 or 0203 number, unlike many of our competitors who give you a 0844 number, which is expensive when calling from landlines, and even more so when calling from mobiles. With an 0800 number, you can allow colleagues or friends to call in for free, while picking up any charges centrally. Once you have established an account with us and been issued with pin codes, you can use the system at any time. This is our Customer Managed service. Alternatively, you can use our Operator Attended service. Your participants ring the number at the time you designate, and our operator greets, connects and introduces them. Our operator remains accessible throughout the conference, and gives your callers a time-check when the conference has five minutes left to run. Finally, you can have us set up the conference for you using our unique Operator Managed service. Book a specific conference time and give us a list of conference participants. Our operator rings everyone and connects them to the conference. The operator remains accessible for callers throughout the conference, and gives callers a time-check when your conference has five minutes left to run. This is specialist service designed to meet the needs of befriending groups and social inclusion projects.

10 A service you can trust We are owned by our customers which means we always put you first. We have dedicated account managers and a business services team who are always eager to help your organisation get the most from your telecoms. For the good of everyone We have a different way of doing business. Social and environmental responsibility isn t just a marketing gimmick; it underpins everything we do, from the way we treat our colleagues to what we do with our profits. As we are owned by our customers, we re not focused on putting money into the pockets of external shareholders. The money we make goes towards improving our service, rewarding members with dividend payments and helping worthwhile projects. Services that won t cost the earth Our services won t cost the earth Over 80% of our business travel is by public transport. We minimise car travel, provide staff with bicycles, offset carbon emissions, recycle and buy green electricity. In recent years we have invested 622,000 in renewable energy. Figures taken from Annual Report year ending August 2013

11 Supporting social and co-operative enterprise We have a well-established fund to help social enterprises and co-operatives start and develop. Start-up Fund Our Social Enterprise Start-Up & Expansion Fund provides resources to social enterprises to help them at critical stages in their development. How does it work? The fund offers up to 250 to each eligible social enterprise in the form of a credit on their bills. The money can be used to pay for any telecoms products or services provided by us, including fixed line and mobile telecoms, broadband, web hosting, and phone systems. Who is eligible? To be eligible, your social enterprise must be either a new business customer of The Co-operative Business Telecoms, or take extra services as a result of expansion and agree to use our services for two years. In addition, if your business has been advised by a recognised social enterprise business advice agency (such as a co-operative development agency), you will be granted a credit account without having to go through a credit check. To find out more, call our sales team on if you have any questions. You can talk to them Monday to Friday from 09:00 to 17:30, or us at

12 Business Membership Share in our success As a customer of The Co-operative Business Telecoms you will have the opportunity to influence the way we re run and take a share of our annual profits. Over a third of our customers have become members and share in the benefits. Becoming a business member means being part of a group of people who collectively own the organisation and decide how it should be run. Our members can: Come to our AGMs Vote for or stand for our Board of Directors Receive a dividend on their spend (in 2013 this was 2.5%) Join us and share in the benefits Earn a dividend based on your call spend Stand for our Board Earn interest on any share capital with us Earn interest on any share capital invested with us (currently 2% gross per annum) Joining The Phone Co-op (the legal entity of The Co-operative Business Telecoms) couldn t be simpler: just fill in the online form to make your first investment of 1 (minimum) and become part of our exciting success story.

13

14 Call prices have been consistently competitive and our cost savings have also increased. Dan Marcus, ICT Technical Officer Council of the Isles of Scilly

15 What our customers say As a new customer I can say that every person that I have met or spoken to linked to your organisation has been a pleasure to work with. It is obvious that you are all living up to your ethos, values and principles. Your customer service is wonderful and it has been a pleasure to work through these difficult situations with you, knowing above all else that you all care about us. Mrs Hannah Furnell, Office Manager Marine Conservation Society We have been working with The Big Issue for the past two years to supply 20 offices in England and Wales with a full range of line rental, calls and broadband services. We chose to go with The Co-operative Business Telecoms not only because we have a policy of supporting other social businesses like ourselves, but also because the rates offered by this co-operative were as competitive as any other commercial supplier. Bav Puar, Group IT Director The Big Issue Leeds Citizens Advice Bureau has 5 offices across the city with 200 staff and volunteers. We provide the integrated phone system along with their calls and line rental services. Effective communications are essential to the smooth running of the organisation. We were able to secure the best possible price on the systems we needed and on-going call costs. This co-operative s ethics and way of doing business were also factors in our decision. Susie Green, IT Manager Leeds CAB

16 Switch to a telecoms provider that shares your values Contact us Call us on: Visit us: thephone.coop/business Providing our best competitive prices Delivering a fair and transparent service Sharing our profits Investing in community ventures Operating with the highest business ethics The Co-operative Business Telecoms is provided by The Phone Co-op Limited, an independent consumer co-operative based in Chipping Norton, Manchester and London. It is the UK s only telecoms provider which is 100% owned by its customers. 5 The Millhouse, Elmsfield Business Centre, Worcester Road, Chipping Norton, Oxon, OX7 5XL. The Phone Co-op Limited is incorporated under the Industrial and Provident Societies Acts. Registered number 28965R.

Business Voice & Data Services Helping organisations make a difference

Business Voice & Data Services Helping organisations make a difference Business Voice & Data Services Helping organisations make a difference The choice is clear The Co-operative Business Telecoms is the UK s only telecoms provider which is 100% owned by its customers, who

More information

Business Voice & Data Services. The ethical choice

Business Voice & Data Services. The ethical choice Business Voice & Data Services The ethical choice 1 The choice is clear The Co-operative Business Telecoms is the UK s only telecoms provider which is 100% owned by its customers, who can influence the

More information

Telecom & Broadband. Cutting the cost of line rental, calls & broadband

Telecom & Broadband. Cutting the cost of line rental, calls & broadband Telecom & Broadband Cutting the cost of line rental, calls & broadband Making your telephone, broadband & mobile communications better, faster and more efficient Benefits with Almo Office Great savings

More information

Ali Marshall 3 rd Sector Telcom

Ali Marshall 3 rd Sector Telcom Ali Marshall 3 rd Sector Telcom Who are 3rd Sector Telecom? We are a specialist provider of all aspects of telecommunications to the charity and not-for-profit sector Voice Mobile Inbound Connectivity

More information

The cost effective and flexible alternative to ISDN

The cost effective and flexible alternative to ISDN SIP Trunks The cost effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

Telco Distribution Agreement Overview

Telco Distribution Agreement Overview Telco Distribution Agreement Overview Church Resources Overview Church Resources (CR) works to support the not-for-profit industry in Australia. By combining the buying power of our 18,000 Members nationally,

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information

SIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN

SIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN SIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

TELEPHONY Bristol & Bath Science Park

TELEPHONY Bristol & Bath Science Park TELEPHONY Business-grade telephony delivered over your existing internet connection What is it? Bridge Partners provides a managed phone system to tenants of. Based on the SARK telephony platform the service

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

Phone. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1

Phone. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1 Phone 1800 800 723 customerservice@switchtelecom.com.au switchtelecom.com.au May2014-Version 1 Welcome to a new kind of telecommunications company Best Products Mobile Offering an extensive range of smartphones

More information

GIGASTREAM BASIC BROADBAND Bristol and Bath Science Park

GIGASTREAM BASIC BROADBAND Bristol and Bath Science Park GIGASTREAM BASIC BROADBAND The ideal broadband solution for start-ups and small businesses Gigastream Basic Broadband is an internet service provided by Bridge Partners for tenants of SPark One. Excellent

More information

The Future of Communications

The Future of Communications The Future of Communications Cost-Effective Alternatives to ISDN SIP TECHNOLOGY / CLOUD TELEPHONY 0800 206 2107 www.cavcoms.com 0800 206 2107 Cavendish www.cavcoms.com Communications Ltd Cavendish House,

More information

SIP Trunks. The cost-effective and flexible alternative to ISDN

SIP Trunks. The cost-effective and flexible alternative to ISDN SIP Trunks The cost-effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within

More information

Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks.

Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks. Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks. A Complete End-to-End Portfolio Established in 1999, Modern Networks is a managed service provider helping clients

More information

BT Business Complete. It s all organised to save you money.

BT Business Complete. It s all organised to save you money. BT Business BT Business Complete. It s all organised to save you money. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill, one supplier and the reassurance

More information

An Introduction to SIP

An Introduction to SIP SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to

More information

Everything Voice SIP Trunks. The cost-effective and flexible alternative to ISDN

Everything Voice SIP Trunks. The cost-effective and flexible alternative to ISDN Everything Voice SIP Trunks The cost-effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity SIP trunking is the fastest-growing telephony

More information

collaboration Keeping people in touch efficiently

collaboration Keeping people in touch efficiently collaboration Keeping people in touch efficiently What is collaboration? At its best, unified communications (UC) is just what it says it enables better interaction between people by integrating what were

More information

SIP Trunks. The cost-effective and flexible alternative to ISDN

SIP Trunks. The cost-effective and flexible alternative to ISDN SIP Trunks The cost-effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by

More information

Connecting your business

Connecting your business mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality

More information

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION IP Office SIMPLE, POWERFUL COMMUNICATIONS FOR YOUR ORGANiSATION IP Office: your communications your device Successful organisations are always looking for new ways to do more with less keeping business

More information

DEDICATED INTERNET SERVICE Bristol & Bath Science Park

DEDICATED INTERNET SERVICE Bristol & Bath Science Park DEDICATED INTERNET SERVICE Dedicated internet connectivity to ensure optimal business performance Dedicated is an internet service provided by Bridge Partners, available to all tenants of. It is an uncontended

More information

DEDICATED INTERNET SERVICE Bristol & Bath Science Park

DEDICATED INTERNET SERVICE Bristol & Bath Science Park DEDICATED INTERNET SERVICE Dedicated internet connectivity to ensure optimal business performance Dedicated is an internet service provided by Bridge Partners, available to all tenants of. It is an uncontended

More information

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution,

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution, Telappliant Hosted Edition is the next generation call management solution providing ultimate flexibility and features, all via a high speed Internet connection. Hosted Edition provides all of the benefits

More information

SIP Trunks. The cost-effective and flexible alternative to ISDN

SIP Trunks. The cost-effective and flexible alternative to ISDN SIP Trunks The cost-effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is rapidly replacing ISDN

More information

A host of hybrid phone solutions... SIP Trunk Solutions

A host of hybrid phone solutions... SIP Trunk Solutions SIP Trunk Solutions A host of hybrid phone solutions... SIP Trunking Quick Start Guide SIP Trunking Quick Start Guide SIP Trunking Overview The VoiceHost SIP Trunking solution provides substantially more

More information

Data Services. Reliable, high-speed data connectivity. in partnership with

Data Services. Reliable, high-speed data connectivity. in partnership with Data Services Reliable, high-speed data connectivity in partnership with Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? Pennine s family of high speed IP connectivity services connect your business directly to our carrier s next

More information

Reliable, fast data connectivity

Reliable, fast data connectivity Data Reliable, fast data connectivity Discover business-grade, high speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services connects your

More information

Both blind transfers and attended transfers can be done using either external telephone numbers or to internal extensions.

Both blind transfers and attended transfers can be done using either external telephone numbers or to internal extensions. Attended transfer is typically done by calling the third party on a second line on your VoIP phone and when you've spoken with them, pressing the transfer button and selecting the line that your original

More information

4net Technologies. Network Services V1.04-1115

4net Technologies. Network Services V1.04-1115 4net Technologies Network Services V1.04-1115 Network Services 4net Technologies Network Services is a comprehensive portfolio of telephony calls and lines services devised to simplify and maximise your

More information

Our products and services include: - Lines & Calls. - Non- Geographic Numbers

Our products and services include: - Lines & Calls. - Non- Geographic Numbers 2 Whatever your telecommunications needs, Relax Telecom are sure to have the solution. From single analogue business lines to complex multi- site solutions, our range of services are scalable, meaning

More information

Hosted VoIP for Business

Hosted VoIP for Business Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP

More information

Hosted & Cloud Communication Services

Hosted & Cloud Communication Services Hosted & Cloud Communication Services Flexible cloud-based communications for business. The Cavendish Hosted Communications Service Cloud Communications Our new cloud-based Hosted Communications service,

More information

G Cloud Service Description Premier SIP Trunk Software as a Service October 2015

G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate Hosted IP Telephony An easy to understand guide A white paper from Mason Infotech September 2013 Contents Introduction What is hosted telephony? Who is hosted good for? Why consider hosted telephony? The

More information

Swansea University. ICT Infrastructure Strategic Plan: 2015 2017

Swansea University. ICT Infrastructure Strategic Plan: 2015 2017 Swansea University ICT Infrastructure Strategic Plan: 2015 2017 Context ICT is essential for the University to achieve its ambitious expansion plans and to operate on a day today basis. IT underpins our

More information

BT BUSINESS PARTNER SALES.

BT BUSINESS PARTNER SALES. BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER

More information

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions Gamma Network Solutions Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? CONVERGE YOUR VOICE AND DATA Our family of high speed IP connectivity services connects

More information

Superfast Business Wales. Are you prepared for the arrival of superfast broadband?

Superfast Business Wales. Are you prepared for the arrival of superfast broadband? Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Broadband and business Contents What exactly is superfast broadband?... 4 How fast is superfast?...

More information

Superfast Business Wales. Are you prepared for the arrival of superfast broadband?

Superfast Business Wales. Are you prepared for the arrival of superfast broadband? Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Contents What exactly is superfast broadband?... 4 How fast is superfast?... 5 What will superfast

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business Data services WHAT ARE OUR DATA SERVICES? Our family of high speed IP connectivity services connects your business directly to Gamma s

More information

Data services. Data services. Reliable, high speed data connectivity for business

Data services. Data services. Reliable, high speed data connectivity for business olid radient, not transparent radient, with transparency Phone: 0800 008 7877 Email: marketing@gamma.co.uk Website: www.gamma.co.uk Address: Kings House, Kings Road West Newbury, Berkshire, RG14 5BY Reliable,

More information

Internet. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1

Internet. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1 Internet 1800 800 723 customerservice@switchtelecom.com.au switchtelecom.com.au May2014-Version 1 Welcome to a new kind of telecommunications company Best Products Mobile Offering an extensive range of

More information

SIP Matters at 360 Solutions

SIP Matters at 360 Solutions SIP Matters at 360 Solutions Flexible, resilient and cost effective call routing for your voice traffic 360 Solutions What is SIP Trunking? Our SIP Trunking solution will connect your site directly into

More information

SIP Trunks. The cost-effective and flexible alternative to ISDN

SIP Trunks. The cost-effective and flexible alternative to ISDN SIP Trunks The cost-effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

Voice Over IP (VoIP)

Voice Over IP (VoIP) Voice Over IP From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their running costs. Voice

More information

Service Datasheet. Education Communication Platform

Service Datasheet. Education Communication Platform Education Communication Platform The Education Communications Platform has been designed for schools and colleges to get the best out of their IT needs. ECP incorporates connectivity, UTM security including

More information

BT Cloud Phone. A simpler way to manage your business calls.

BT Cloud Phone. A simpler way to manage your business calls. . A simpler way to manage your business calls. Make and receive calls from anywhere with a phone system that s hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: switching to HOSTED VOICE www.megapath.com advantages of hosted voice Hosted Voice, also known as Hosted VoIP, allows your business to make phone calls using the same

More information

UNS White Paper - What is hosted voice?

UNS White Paper - What is hosted voice? UNS White Paper - What is hosted voice? Learn more about how a Business hosted voice solution could benefit you Hosted Telephony is one of the most powerful ways to make your business more agile and save

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Providing a complete range of Voice and Data Solutions

Providing a complete range of Voice and Data Solutions Providing a complete range of Voice and Data Solutions Holly House Shady Lane Great Barr Birmingham West Midlands B44 9ER Tel: 0845 373 3299 Email: enquiries@maximumgroup.net Website: www.maximumgroup.net

More information

AbbaxVPBX vs. PBX, AT&T, Comcast & Verizon. Frustrated with bulky expensive PBX. systems? Fear not! Abbax has the right solution

AbbaxVPBX vs. PBX, AT&T, Comcast & Verizon. Frustrated with bulky expensive PBX. systems? Fear not! Abbax has the right solution Frustrated with bulky expensive PBX systems? Fear not! Abbax has the right solution for your, growing business. AbbaxVPBX vs. PBX, AT&T, Comcast & Verizon Saving Money And Cutting The Cord From Traditional

More information

O 2. Your complete communications solution

O 2. Your complete communications solution Your complete communications solution mobile services outbound calls & line rental broadband & connectivity future office 365 hosted telephony inbound call solutions O 2 Joined up communications wholesale

More information

BT BUSINESS MOBILE SOLO. THE RIGHT PLAN MADE FOR YOUR BUSINESS.

BT BUSINESS MOBILE SOLO. THE RIGHT PLAN MADE FOR YOUR BUSINESS. BT BUSINESS MOBILE SOLO. THE RIGHT PLAN MADE FOR YOUR BUSINESS. I m loving my new smartphone. I m loving my new 4G plan. WHAT IS BT BUSINESS MOBILE SOLO? BT Business Mobile Solo is designed for small businesses

More information

With HD quality Full transparent networking features And on-demand capacity enhancements

With HD quality Full transparent networking features And on-demand capacity enhancements Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP

More information

YOUR QUESTIONS ANSWERED. A Practical Guide to VoIP for Small Businesses

YOUR QUESTIONS ANSWERED. A Practical Guide to VoIP for Small Businesses YOUR QUESTIONS ANSWERED A Practical Guide to VoIP for Small Businesses FACING UP TO THE CHALLENGES. 1 What you need to know. Now. Your business is growing. Your customers expect great service. Your employees

More information

Connect your customers to next generation broadband technologies today.

Connect your customers to next generation broadband technologies today. Connect your customers to next generation broadband technologies today. Choose from the widest range of Broadband products in the market from standard ADSL2+ to differentiating services that drive competitive

More information

Buyers Guide to Cloud Phone Systems

Buyers Guide to Cloud Phone Systems Buyers Guide to Cloud Phone Systems -002 -003 Introduction Highlights It s important to understand your options, your current business needs and future requirements before making a purchasing decision

More information

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS WE MAKE IT POSSIBLE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS UNIQUE WHOLESALE HOSTED CENTREX TAKING COMMUNICATION INTO THE CLOUD

More information

VoIP in the Enterprise

VoIP in the Enterprise VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential

More information

Your Guide to Choosing a Business IP Phone Service

Your Guide to Choosing a Business IP Phone Service Your Guide to Choosing a Business IP Phone Service You want the best phone system for your business but where do you start? With the internet full of different types of VoIP phones, IP providers, hosted

More information

Why Should Unified Communications Be Part Of Your Strategy?

Why Should Unified Communications Be Part Of Your Strategy? oip Why Should Unified Communications Be Part Of Your Strategy? It s not just the large firms implementing Unified Communications (UC), small organisations are also starting to reap the benefits. Who Should

More information

Our EFM network has double the coverage of BT.

Our EFM network has double the coverage of BT. Our EFM network has double the coverage of BT. According to BT Openreach figures, 5th December 2014 Useful inks talktalkbusiness.co.uk MPLS IPVPN /mplsipvpn Call 0808 274 0055 What is MPLS IPVPN? Supports

More information

incovo incovo Guide: Top 10 Phone System Features for Business September 2015 www.incovo.com communicate smarter, interact better

incovo incovo Guide: Top 10 Phone System Features for Business September 2015 www.incovo.com communicate smarter, interact better incovo Guide: September 2015 Introduction Thank you for downloading the incovo guide to The Top 10 Features for a Business Phone System where we will run through the quintessentials requirements to consider

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged Converged Private Networks voice and high-speed data connectivity Reliable, highly

More information

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services Avaya IP Office Converged Communications Streamlining and simplifying communications by bringing your voice, data and Internet all together IP Telephony Contact Centres Unified Communication Services Simplicity

More information

Your Free Guide To Choosing the Right Telephone System

Your Free Guide To Choosing the Right Telephone System Your Free Guide To Choosing the Right Telephone System Introduction This guide will be helpful for you if you are thinking of choosing a new telephone system for your business. There have been major changes

More information

Superior Systems. Feature highlights include:

Superior Systems. Feature highlights include: Telephony Solutions Superior Systems Mother Technologies has been a Unify partner since 2002. Consistently innovative, Unify (formerly Siemens Enterprise Communications) manufacture the very best in telephony

More information

INTRODUCTION. Hosted VoIP Guide 2012

INTRODUCTION. Hosted VoIP Guide 2012 INTRODUCTION VoIP, Hosted Telephony, SIP, Unified Communications or IP Centrex can all be used as terms to define Hosted VoIP, but what are the main business reasons for implementing Hosted Telephony in

More information

Services. IP Telephony

Services. IP Telephony Communication Solutions for Law Firms IP Office the All-in-One communications solution for small-and medium-size law firms IP Telephony Contact Centers Mobility Services O v e r 1 m i l l i o n b u s i

More information

BT BUSINESS COMPLETE.

BT BUSINESS COMPLETE. BT BUSINESS COMPLETE. IT S ALL ORGANISED TO SAVE YOU MONEY. Looks like everything s under control. Yep. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill,

More information

Supporting voice and business-critical applications across multiple sites

Supporting voice and business-critical applications across multiple sites MPLS Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution that supports

More information

BT Cloud Voice. A truly flexible cloud-based phone system.

BT Cloud Voice. A truly flexible cloud-based phone system. BT Cloud Voice. A truly flexible cloud-based phone system. Get a long-term flexible solution to adapt to your business needs. Manage business calls quickly and easily. Work better with colleagues. Save

More information

New IT projects are difficult to finance due to the large upfront capital costs

New IT projects are difficult to finance due to the large upfront capital costs Top 10 Tips: Cloud-based services For well over a decade, outsourcing tried to take a foot hold, but only over the last two to three years, things have matured, most notably with providers presenting us

More information

Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

A guide to VoIP for small to medium sized business

A guide to VoIP for small to medium sized business //VoIP Telecommunications Company A guide to VoIP for small to medium sized business Contents 1 I want to move my business to VoIP. The things you will need to consider. The key points 2 3 4 Types of connectivity

More information

Gamma SIP Trunks with Microsoft Lync

Gamma SIP Trunks with Microsoft Lync Phone systems and services Gamma SIP Trunks with Microsoft Lync A cost effective alternative to ISDN that provides flexibility and continuity for your business Reliable voice services Gamma SIP Trunks

More information

Fibre Ethernet is simply the best, most scalable and reliable Internet and site to site connectivity option available. The circuits are high speed,

Fibre Ethernet is simply the best, most scalable and reliable Internet and site to site connectivity option available. The circuits are high speed, Schools are increasingly becoming reliant on a reliable and fast internet connection to support online learning resources. As an independent ICT support provider for the education sector, Your IT Works

More information

Involve Cloud Video Conferencing Service. VC:me (Video Conferencing: made easy) Service Definition

Involve Cloud Video Conferencing Service. VC:me (Video Conferencing: made easy) Service Definition Involve Cloud Video Conferencing Service VC:me (Video Conferencing: made easy) Service Definition Contents 1. Service Overview... 3 Reservations Service... 4 Endpoint Management... 4 Reporting... 4 Testing...

More information

YOUR WHOLESALE PARTNER IN PORTUGAL

YOUR WHOLESALE PARTNER IN PORTUGAL YOUR WHOLESALE PARTNER IN PORTUGAL WHO? A Portuguese telecommunications and Information technology provider focused mainly on the enterprise and government sectors. Retail Fiber network MPLS VoIP ICT AWS

More information

A business grade phone system

A business grade phone system A business grade phone system that won t break the bank. No line rental cost No hidden charges How are you going to communicate more effectively? Want to improve your competitive advantage? No line rental

More information

Phone Systems Buyers Guide. How to choose the right phone system for your business

Phone Systems Buyers Guide. How to choose the right phone system for your business How to choose the right phone system for your business We like to make it easy for you This guide aims to give you up to date information on the latest systems and features that are currently available

More information

MAXIMUM GROUP.NET. Providing a complete range of voice and data solutions VOICE AND DATA SOLUTIONS

MAXIMUM GROUP.NET. Providing a complete range of voice and data solutions VOICE AND DATA SOLUTIONS Providing a complete range of voice and data solutions contents Welcome from Maximum 2 Telephone Systems 3 Hosted Systems 4 Mobile Solutions 5 Connectivity 6 Support 7 Location & Contact 8 mission statement

More information

PACKNET - OUR BACKGROUND

PACKNET - OUR BACKGROUND PACKNET - OUR BACKGROUND Launched in 2003 as a software development house for the Telecoms industry Worked with likes of BT, Vodafone and Cable&Wireless researching and developing bespoke next generation

More information

BT BUSINESS COMPLETE.

BT BUSINESS COMPLETE. BT BUSINESS COMPLETE. IT S ALL ORGANISED TO SAVE YOU MONEY. Looks like everything s under control. Yep. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill,

More information

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1 BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President

More information

What are Hosted Desktops?

What are Hosted Desktops? Hosted Desktops An introduction to Hosted Desktops from Your Office Anywhere Hosted Desktops from Your Office Anywhere provide Flexibility, Reliability and Security and offer genuine cost savings against

More information

Higher Education Solutions

Higher Education Solutions Higher Education Solutions Higher education communications THE CHALLENGES Whilst IP Communications brings many advantages, the cost and complexity of moving users in a single step can be overwhelming.

More information

www.unifyu.co.uk Hosted Telephony Guide

www.unifyu.co.uk Hosted Telephony Guide Hosted Telephony Guide Hosted IP Telephony - Overview IP Telephony is the new way of communication in the UK; Hosted IP Telephony allows greater flexibility over Traditional Phone Systems. IP Telephone

More information