Values Customer Satisfaction: It is our personal responsibility to satisfy and strive to exceed the expectations of our customers

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2 COMPANY PROFILE About Us SimbaNET Com Limited is a Licensed Public Data Operator with National and International Applications License specialized in providing high speed data and Internet connectivity via Submarine Optic Fiber. The last mile connectivity is delivered either by using latest Broadband Wireless media under a licensed band, or direct physical Fiber Connectivity. In remote connectivity instances, solutions which can be deployed include proven VSAT HUB platforms, TDMA, SCPC/DVB Solutions, with full system integration using routers etc. SimbaNET has been in the business for over 10 years and currently houses 100 staff with an annual turnover of $10M. SimbaNET s core focus is to deliver very high uptime based, managed services, with strict compliance to Service Level Agreements (SLAs). We ensure our customers 99.9% uptime and are able to provide 24/7 customer and technical support. Since its establishment, more than a decade ago, it has grown to position itself as The backbone to Corporate and ISP connectivity. SimbaNET Com Limited provides telecommunications services in mission-critical areas, and serves some of the region s biggest and most respected organizations. Its client list includes some of Tanzania and Kenya s largest banks, the country s biggest chain of Hotels; Education Institutions; ISP s and several Government Ministries; Institutions and Agencies. SimbaNET has further invested in a state of the art Network Operating Center with redundant backup centers which is managed by a team of highly skilled, motivated, and experienced personnel. This enables SimbaNET to offer turnkey solutions that meet and exceeds our customers expectations with cutting edge technology. SimbaNET also has its own idirect Data Hub in Nairobi as well as in Germany. Equipped with the latest technologies, SimbaNET offers capabilities to configure and manage bandwidth and provide all the necessary support locally. Furthermore, all the Internet Connectivity can be terminated in Europe, USA or Asia depending on the clients needs. Vision To Become the Market Leaders and Service Provider in Multimedia Services such as Data; Internet; Voice and Video Communications; in East, Central and Southern Africa Regions where information will flow borderless in an economical and secure way. Mission To be the partner of choice for our business clients for all their communication requirements, continue to provide value added and partnership solutions for IP Multimedia Networks to Regional and Multi- National Entities. Values Customer Satisfaction: It is our personal responsibility to satisfy and strive to exceed the expectations of our customers

3 Accountability: We take full responsibility for every action and decisions made, including the results delivered Integrity: We honor fair practices, ethics, honesty and offer our full commitment Excellence: We strive to be excellent in the methods we use to conduct our business with continual process improvement COMPANY PROFILE Innovation: We will continually create and improve our products, services, and delivery mechanics for all our customers Teamwork: We promote effective teamwork in the workplace and strongly support it in each individual s goals. Human Resource SimbaNET further differentiates itself with its highly skilled and motivated team ranging from Senior Managers to Subject Matter Experts (SME) with specialization in areas such as: IP, Satellite, Wireless Transmission, Operations, Technical Support, Customer Care, Business Development, Administration & Accounting. Qualifications of staff for these areas range from Business & Engineering, CISCO Professional Certifications, Linux & Microsoft Certifications, Broadband Wireless, VSAT, & VoIP certifications. Partners Our Premium Partners Our Client Base Includes:

4 PRODUCTS & SOLUTIONS Fibre To The Business (FTTB) SimbaNET Fiber-to-the-Business (FTTB) enables a wide variety of uses, from real time applications, web based applications, telemedicine, VoIP & Video etc. FTTB is extremely flexible to customer preference; new products and services can be deployed very easily and remotely. FTTB provides a launch pad for technology innovators in East Africa Region and the World to create the tools and uses of FTTB for the rapidly growing broadband economy. Extremely high performance connectivity virtually unlimited bandwidth speeds (Gbps) of which Additional capacity are available on demand with Low Latency and Extremely reliable and future proof Multiple functions on a single platform - With the extremely high data capacity of Fiber, your business can run multiple applications with High quality two-way video conferencing, VOIP, and Data (including Quicker for backups to DR site) without any noticeable service degradation. International access via submarine fiber backhaul to Tier-1 POPs in Europe and Asia translates into faster and optimized speeds for users SimbaNET s services are supported by a stringent service level agreement (SLA) ensuring maximum uptime with 24x7 support, network monitoring and fault detection This is manned by experienced engineers around the clock WiMAX Wireless Broadband SimbaNET offers the latest solution in wireless connectivity which is at the cutting edge of Data and Internet technology which offers tomorrow s possibilities with today s solution. The Wireless WiMAX solution operates on licensed frequencies and can be configured to be used for either private data provisioning or plain internet service Licensed Frequencies The SimbaNET WiMAX Broadband platform operates on licensed frequencies, thus eliminating the possibility of interference and service degradation Fast Speeds & Low Latency WiMAX supports high throughput to each customer and low latency to the core network and Internet backbone allowing your applications to operate at optimum levels. Multiple functions on a single platform - With the extremely high data capacity of WiMAX technology, your business can run multiple applications, VOIP, Video and Data without any noticeable service degradation. Quality of Service (QoS) Every customer can expect the highest QoS guaranteed by a Service Level Agreement (SLA) detailing SLA levels as well as Mean Time To Repair (MTTR) SimbaNET s services are supported by a stringent service level agreement (SLA) ensuring maximum uptime with 24x7 support, network monitoring and fault detection This is manned by experienced engineers around the clock Satellite Connectivity Unlimited Access to the internet - As a customer you are allowed to enjoy the service you have paid for without limitation of a data cap. No hidden Costs - Complete transparency, you get what you pay for. Always On - The technology is available 24x7, 365 days a year at a fixed subscription rate thus allowing better cost control for budgeting purposes.

5 Easily Upgradeable - Users can upgrade their service and get additional capacity without having to invest in additional equipment. Pan-African coverage - SimbaNET s VSAT network is available throughout Africa. Enable All Applications: Video, Voice, Data Communications etc. Enable Multiple Divisional Private Network From One Hub Field Tested: Currently Deployed in remote and urban locations. PRODUCTS & SOLUTIONS NetworkSolutions VPN (IPSec) The VPN is a data network connection that makes use of the public telecommunication infrastructure, but maintains privacy through the use of a tunneling protocol and security procedures. IPSec is a protocol, which runs atop the VPN, and is used for securing the internet traffic across the VPN tunnel. SimbaNET boasts skills in configuring VPN access across multi-vendor platforms such as Cisco, Juniper, Sonic, Check Point, and many more. Advantages: Increase your office productivity by accessing the Corporate LAN from your home, airport, or hotel room, through the public internet over a secure VPN tunnel. L3 MPLS VPN Multiprotocol Label Switching (MPLS) is a mechanism in high-performance telecommunications networks which directs and carries data from one network mode to the next. MPLS makes it easy to create virtual links between distant nodes. It can encapsulate packets of various network protocols. Advantages: Cost effective solution with QoS capabilities, Increased response time and improved application performance through reduced hops between network points, less or no downtime as redundant paths are made available in the MPLS cloud which allow quick traffic re-routing, providing continued application availability. VPLS (L2 MPLS) Extend your corporate LAN by implementing Virtual Private LAN Service (VPLS), with no need of a VPN client, you simply plug in and are automatically connected to your Corporate LAN using the same IP subnet. In a VPLS, the LAN at each site is extended to the edge of the provider network. The provider network then emulates a switch or bridge, to connect all of the customers LAN s to a single bridged LAN. Advantages: Efficient utilization of bandwidth, lower latencies, fast & secure homogenous network, less expensive than private lines, handles legacy protocols in addition to IP, offers scalability to your IT infrastructure, increased operational efficiency, and lowered total cost of ownership.

6 PRODUCTS & SOLUTIONS Internet & Services The internet and are household terms today, that enable businesses to improve communications, access information and cut costs. Used effectively, the internet and can also help you to improve efficiency, find new business opportunities and work more closely with customers and suppliers. SimbaNET provides low latency internet access through submarine fiber to the internet backbone, over multiple gateways while offering back up over redundant satellite links. SimbaNET s core network runs both IPv4 and IPv6 which is the next generation internet protocol. Managed Services & VAS Domain Registration & Hosting, Web Hosting, Hosting SimbaNET offers a variety of domain name registration and hosting packages designed to ensure that your specific needs are met. We offer top level domain registration (.com,.net,.org,.biz,.info), including country code top-level domains (.co.ke,.ac.ke,.go.ke,.or.ke,.ne.ke) for Kenya. Our direct connection to the Internet via the Seacom fibre means that with us as your hosts, your domain will be accessible from anywhere in the world 24hours /day at very affordable prices. With a management interface that simplifies web/ space management to just simple point-and-click processes, you get exactly what you pay for; security, ease of use, and flexibility. Advantages SimbaNET is an accredited registrar for local domains as well as all global domains. SimbaNET manages domain transfers, registrations, and renewals which lets you focus on your core business SimbaNET manages the servers, security, and periodic back-ups Redundant DNS and hosting servers ensuring business continuity. Spam and filtering services included in Hosting plans Panel extending full range of management of domain and services to the end client Database driven, Windows and Linux based webhosting Unified Threat Management With the increasing number of attacks on corporate information systems via hacking, viruses, and worms, businesses today are even more in need of protecting their network and services. Business are given an option to either purchase the system for a one time fee, or alternatively, for a nominal monthly access fee, SimbaNET is able to look after your LAN without the need of any physical device. SimbaNET employs innovative ways of using the latest MPLS VPN technology to deliver these services to its customers. SimbaNET can provide a very cost effective way of managing your network by providing Network Access Level control, Bandwidth Management, Content Filtering, Network Antivirus, Managed Firewall, and a lot more features.

7 Advantages Better management of resources; More productive workforce; Efficient & Secure network Higher level of protection; Lowered CAPEX and OPEX 24/7 SUPPORT AND MONITORING SimbaNET offers a basic and standard SLA, free of charge, with all it s services and can provide higher level SLA s for a nominal charge, for more demanding customers. SimbaNET currently provides three levels of SLA s i.e. Silver which comes with all services as a standard, or the Gold & Platinum level SLA s which can be customized to the client s business needs. The support team comprises of subject matter experts (SME) in areas of satellite, terrestrial, submarine and wireless networks while our round the clock avaisimbanet recently launched SimbaVoice, its Carrier Grade VoIP (Voice over Internet Protocol) PRODUCTS & SOLUTIONS VoIP SimbaVoice, is our Carrier Grade VoIP (Voice over Internet Protocol) service. This is a phone service that operates by using your high-speed Internet connection. There are 2 types of VoIP services: phone-based and computer-based. These services allow you to make phone calls using either your regular phone or a computer headset with a microphone. Customized Solutions Broadcasting & Streaming Services It is now possible for local media houses, especially TV and Radio stations to air their programs live by hosting their websites with SimbaNET where they would be assured of getting quality and uncompromised service delivered to their clients. SimbaNET has first class uplink facilities which can serve FM Radio stations as well as TV stations for broadcasting to other relay stations and thereafter to the end user. We can also offer Triple Play Services which includes Multiple TV Channels; VoIP Telephony and Internet as a single product. Video Conferencing Many organizations would want to take advantage of technology to cut down on operational costs as much as possible especially when it comes to transport and accommodation costs incurred during conferences. With the Video conferencing facilities SimbaNET offers, it is now possible to make this dream a reality.

8 SimbaNET Com Ltd. Gateway Business Park Block A Mombasa Road P.0 Box Nairobi, Kenya Te l : Fax: Website: SimbaNET (T) Ltd. Tancot House Sokoine Drive, P.O. Box Dar es Salaam, Tanzania Tel: Fax: Web: Wananchi Telcom Gateway Business Park Block A Mombasa Road P.0 Box Nairobi, Kenya Te l : Fax: isat Africa Gateway Business Park Block A Mombasa Road P.0 Box Nairobi, Kenya Te l : Fax:

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