Mobile application testing is a process by which application software developed for hand held mobile devices is tested for its functionality,

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1 Mobile Testing

2 Mobile application testing is a process by which application software developed for hand held mobile devices is tested for its functionality, usability and consistency. A mobile application (or mobile app) is a software application designed to run on smartphones, tablets and other mobile devices. Mobile OS is the operating system that operates a smartphone, tablet, PDA, or other digital mobile devices. Android from Google Inc. (free and open source) ios from Apple Inc. (closed source, proprietary) Windows Phone from Microsoft (closed source, proprietary) BlackBerry 10 from BlackBerry (closed source, proprietary)

3 Native Apps They are specific to a given mobile platform (ios, Android, Windows Mobile & others) using the development tools and language for the respective platform. Native apps are what you download form the app stores. Mobile Web apps Mobile Web apps are indeed web applications for use on mobile devices, and are invoked through web browsers such as Safari or Chrome. They offer the promise of Write Once, Run Anywhere that works on all types of platforms and devices. They are developed using standard web technologies such as HTML5, JavaScript and CSS. Hybrid apps Hybrid apps work like native apps and you download them from the app stores also. The key difference is that that they are not developed using native technologies. Rather, they can be developed in one of the popular languages; PhoneGap, perhaps the most popular framework to develop hybrid apps, allows developers to write code in JavaScript/HTML5 that can be converted to a mobile app.

4 : Get familiar with your testing device(s): Model OS version Device specific features keyboard, camera etc. Debugging tools

5 ? To find what version of the Android OS your device is running, navigate to Settings > About phone/about tablet and look for Android version. To check your ios version follow the steps: 1. Press the Settings from your iphone/ipad 2. Press General from your Settings menu 3. Go to About from General menu 4. Scroll down and find the ios version under Version

6

7 Android OS is used by devices (including manufactures like HTC, Asus, LG, Samsung etc.) Android is open source code and allows the software to be freely modified and distributed by device manufacturers, wireless carriers, mobile application companies and enthusiast developers.

8 iphone Configuration Utility 1. Open the tool 2. Connect your iphone/ipad to the PC 3. Select your device from the left side of the tool See the attached screen shot. 4. After this select Console now you can see the log files 5. To save your log file either copy and paste it as a document or click Save Console As at the bottom right corner. Screenshots 1. Navigate to the screen of the application that you want to take a screen shot. 2. Simply hold down Home key and Lock key together. This activates the screen-shot capture and saves the photo on your device. 3. Connect the device to the PC, navigate to Internal Storage -> DCIM -> Choose the correct directory and find your screen shot 4. Copy the file and paste it to your PC

9 Eclipse -> DDMS (Dalvik Debug Monitor Server) 1. Open device settings select Enable USB debugging 2. Connect the device to PC 3. Open Eclipse Select Open Perspective icon which is placed on upper right corner and choose DDMS 4. Your device will be shown on the upper left corner. Click on the device. If the device is missing it means that you have to install additional drivers Get device logs - devices log files are shown in the LogCat section on the screen. You can choose the level of filtering the logs but with no additional selection, if there is a crash, the log will be colored in red. Usually the crash appears with the text FATAL_EXCEPTION or Terminating app due to uncaught exception, but you can also search for other errors or exceptions in the log. When the Android app crashes most probably you will see an error dialog saying Force Close on the screen. 6. Capture screen shot - look on the up right corner you should see a little camera icon. When clicking it, a screen shot of your device s current screen is made.

10 DO always submit your device in - to login user your MM mail credentials. DO NOT UPGRADE your testing device OS version without consulting QA Practice Leader. DO NOT JAILBREAK ios devices and DO NOT ROOT Android devices EVER.

11 Test the app as a black box and try to break it. Make sure that the features implemented conforms to the user story s requirements. Every code change or a new feature could affect existing features and their behavior. While testing a new feature, always test how the app behaves in a foreground/background. Open every screen of the mobile app and change the device from portrait to landscape mode and back again.

12 Test app while some other action is performed on the device - for example use the app while the device is charging, when the card is mounted etc. Test app in a silent mode - if your app supports some sound notification, for example receiving a message that makes the device to ring, or game with sound, etc, you need to test how it behaves in silent mode. Performs some tests while the device mobile device sleeps, locks on/off.

13 Testing network connectivity Ensure app works on Wi-Fi, 3G, GPRS (if supported) Ensure offline support - checked how does mobile app respond to connection outages, and reduced quality of service. Check how mobile app behaves in airplane mode. Ensure that all the connectivity issues are handled with user-friendly messages or some other behavior that is intuitive for the user to understand what is the problem.

14 Estimate mobile app response time and define variables that impact it: Data uploaded Network issues -network abort, delay, change and weak connections Third party applications integration Mobile browsers Devices Compare performance levels between the released and the new version of the mobile app.

15 User interaction level of intuitiveness and efficiency Touchscreen - gestures, input Motion sensors - pan, overturning Keyboards - numeric keyboards, QWERTY keyboards Trackball, track wheel Navigation adherence to platform rules and guidelines menus like Home, Log Out, and Help, About, etc. should be present on the different pages inside the application. Layout and user interface design look and feel, aesthetics, and precision in layout Positions of icons logical Readability - look, display duration Language - grammar, spelling Different display format - suitable Text display -alignment, overlap, text wrapping Progress bars - timing

16 Exception handling user friendly messages and graceful exception handling.(interruptions) Need for speed - No matter the technology, one thing s for certain people always seem to want it faster. (performance) Think out of box try to put yourself in the user s shoes.

17 Mobile apps are implicit in an increasing number of scenarios where sensitive systems are accessed and private data is in transit or at rest, that is, stored in mobile devices. And given the physical nature of mobile devices, they are more easily forgotten, lost, or stolen. authentication and authorization security access to user data - If the mobile app access to user personal data (for example contacts, s, messages make sure that user is notified for this. Also, if it will lead to additional charges for the user, make sure that this one is clearly explained with userfriendly messages. Missing this one may have to some law issues. allocation of data in offline mode protection of the file system, options, hardware, network resources, etc.

18 Versions compatibility install/uninstall the app upgrade the app from all the supported versions below. test automatic upgrades ensure that version data is populated Backwards compatibility - check what platforms and OS version you are supporting and test your app against the previous versions too. Browser compatibility mobile web app should be tested against different browsers. Device compatibility - ensure mobile app's compatibility and functions across multiple devices of different screen sizes, resolutions and hardware.

19 Monitor battery consumption as: - app runs in a foreground - app runs in a background Ensure that mobile app does not run automatically without user permission. Ensure mobile app turns off device functions as GPS, camera, accelerometer and other sensors when they are no longer required. No-sleep energy bug - this is a condition where at least one component of the device is woken up by an app and not put back to sleep due to a programming error so causing severe battery drain.

20 interruptions by incoming calls interruptions by SMS/MMS interruptions by data synchronization via Bluetooth, cellular data interruptions by device turn off reboot of the device, battery removal interruptions of data synchronization Interruptions by camera activated

21 interruptions by other s application alerts/notifications interruptions by a battery drain alert interruptions by alarm clock force the application to minimize to access the menu or home screen

22 Localization testing of mobile applications is a crucial step to ensure the desired end-user experience and final quality of the product. cosmetic (e.g layout problems, truncation issues due to text expansion) input fields such as zip codes and telephone numbers sorting and display logic date, time and decimals formatting app functionality currency and purchasing

23 T

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