Mobile Device Manual for 3G DVRs

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1 Mobile Device Manual for 3G DVRs The 3G DVR can be monitored with APPS for supported mobile device operating systems. Please refer to the table below for your specific mobile device application. Please read the DVR owner s manual on internet setup and computer connection viewing prior to establishing a connection with a smartphone or mobile device. The following operating systems have been tested; additional systems may be supported. Users can also connect directly without installing an application by using their mobile device web browser. Operating System Web Browser Viewing Only (See page 27) Mobile Device Brand Mobile Device Requirements Software APP (the zip file contains the software needed) (See page 2) v5.0 or above (See page 8) Opera Firefox Internet Explorer Opera Firefox NOKIA N9X Mobile service must NOKIA N73 support 3G/GPRS Sony Ericsson K618i Mobile phone must K750i support JAVA CLDC S /MIDP 2.0 W810i environment HTC Samsung i908 HP ipaq 612C ASUS Dopod 585 Dopod CHT9100 Dell X50V Mobile service must support 3G/GPRS DVRH264.jar (JAVA) Download from Security Labs: DVRH264.jar H.264 Pocket.CAB Jrview_23.CAB Download from Security Labs: 3GDVRWindowsMobile.zip Default Browser Android OS Mobile service must support 3G/GPRS Free program Bubo Bubo at Android Marketplace (See page 13) (See page 19) Opera Firefox 9000 series Mobile service must support 3G/GPRS dvrh264.alx dvrh264.cod Download from Security Labs: 3GDVRBlackberryMobile.zip (See page 24) Safari Apple iphone Apple ipad Mobile service must support 3G/GPRS iwatch DVR II or Bubo Bubo - free programs at the Apple App Store TEXTING (See page 27) All SMS & MMS phones All SMS & MMS phones Service & device must support SMS or MMS Insert appropriate address in notification in DVR setup Confirm that the network function of the DVR has been activated before attempting any mobile connection: Main menu Network Setup HTTP Setup Check the Enable HTTP Server Check to see if a connection can be established from a computer to the DVR before attempting a mobile device connection. Refer to the DVR owner s manual to correct errors before you proceed. NOTE: Changes in hardware and operating systems by phone manufacturers, or a change in service from your telecom provider may cause viewing programs to become inoperable. Data charges from your ISP (Internet Service Provider) may apply for web connections. Please check your contract/plan details before connecting to the web to avoid additional charges from your mobile device service provider. 1

2 Symbian Application Installation and Operation Mobile Devices: Nokia, SonyEricsson and other Symbian OS phones. System requirements: GPRS/ 3G service from your mobile device provider. The mobile device must support GPRS/ 3G protocol and Java cldc1.0/midp 2.0 environment Mobile Application Installation Please follow the steps shown below to install the mobile viewer on your device. Step 1: Download the software from the website: DVRH264.jar. Save the file to your PC. Move the file to your mobile device. Step 2: DVRH264.jar is a compressed file that may open and run automatically after the file is placed on your mobile device. You can also run or open the file manually to install the APP on your device. Mobile Application Operation After the installation, enter the Program Files menu on your mobile device and run the program called H264 MIDlet. Select Menu at the right lower corner of your mobile screen. Four commands will be shown Login, Add, Modify, and Delete. Step 3: Add a New Login DVR To log into the DVR, first you need to enter the DVR login information. Find Add under the Menu then enter the IP address for accessing the DVR. Insert the port number, account name and password. Press Add to save this information. TIP: See Overview of Networks: LAN/WAN/Routers at the end of this manual for more information on how to configure an IP address. Also consult the DVR manual under NETWORK SETUP. 2

3 Logging into the DVR Use the Login command from the menu to view live images from the DVR. If multiple DVRs have been added to the mobile application they will be listed by name. You can select which DVR you wish to view on the phone. Network connectivity speed will be affected by local and internet bandwidth and will vary with your location and connection. Live images will show up after a successful connection. NOTE: If your mobile device is connected through WiFi to the same local area network (LAN) as the DVR, use the LAN IP address of the DVR to connect. If your mobile device WiFi service is turned OFF you may connect to the wide area address (WAN or Internet) of the DVR. 3

4 Modify the Login Information of the DVR You can use the Modify command to edit the login information of the DVR. After changes are made, click OK to save or Back to cancel. 85 Your computer web browser will use the default port 80 to connect to your DVR at the address you enter in the browser s location bar. An example of using port 80: is the same as entering: Changing the port in the DVR in HTTP setup in the DVR menu will require the user to enter the port number with the IP address. If you changed the port number to 85, the new address would be Some internet service providers and many mobile device providers will block port 80. Port 85 (or any non used port other than 80) is recommended. Delete the Login Information of the DVR The Delete command can be used to remove the DVR information when it is no longer needed. Select the DVR on the name list, then select Delete. Live Monitoring Operations Scrolling the Image: Key Action 2 Scroll Up 4 Scroll Left 6 Scroll Right 4

5 8 Scroll Down You can use the keypad on your mobile device to scroll around the image when it is oversized. 5

6 Image Quality Setup Select Quality under Menu. There will be 5 levels to choose from: Low, Normal, Middle, High and Highest. NOTE: Quality selected only determines the streaming quality and does not affect the recorded video on the DVR hard drive. Lower quality settings will improve streaming speed to your device. Channel Display Select Single under the Menu to view all channels in list form. Choose which channel to view full screen. TIP: To view Live images on your mobile device, recording must be set to on for each channel/camera on the DVR that is to be viewed. 6

7 Sizing the image The screen size of mobile devices can vary. You can select Size under the Menu to choose from Original or Fit Screen to resize the image displayed. Item Original Fit Screen Description The image will be shown in the original size. The image will be sized to fit the screen. Rotate the image The live image can be displayed normally or rotated by Select Rotate under Menu to rotate the image. 7

8 Alarm The alarm feature allows the user to remotely view the alarm that has been triggered by events such as Motion Detected, Sensor, Triggered, and Video Loss. Select Alarm in the menu to switch this function on or off. Item Description Motion Detected Sensor Triggered Video Loss 8

9 Windows Mobile Application Installation and Operation There are two kinds of viewing applications for Window s Mobile OS: JPEG and H.264. The H.264 application allows both audio and video connections on your mobile device. System Requirements: Mobile Device OS:Windows mobile version 5.0 and above. GPRS/ 3G service from your mobile device provider Mobile Application Installation Please follow the steps below to install the surveillance viewer(s) on your mobile device. Step 1: Download the software (contained in a zip file) from the website: 3GDVRWindowsMobile.zip. Save the file to your PC. Unzip 3GDVRWindowsMobile.zip and move the files inside the zip Jrviewer.CAB and H264Pocket.CAB to your mobile device. Step 2: Jrviewer.CAB and H264Pocket.CAB are compressed files that may open and run automatically after the file is placed on your mobile device. You can also run or open the files to manually install the APPS on your device. 9

10 Mobile Application Operation After the installation, enter the Program Files menu in your mobile device to run the viewing programs called Jrviewer and/or H264Pocket. These applications allow you to remotely logon and monitor the DVR. Press OK to bring up the operation menu. Refer to the chart below for further information. Item Function Description Add Add Login DVR Enter DVR s name, IP address, Port, Account user, Password then press OK Login Logon DVR Choose the DVR that you d like to logon, then press OK Modify Modify Login DVR Choose DVR, press Modify to edit settings, press OK to save changes Delete Delete Login DVR Choose DVR and press Delete to delete the DVR information TIP: To view Live images on your mobile device, recording must be set to on for each channel/camera on the DVR that is to be viewed. 10

11 Jrviewer application H264Pocket application Your computer web browser will use the default port 80 to connect to your DVR at the address you enter in the browser s location bar. An example of using port 80: is the same as entering: Changing the port in the DVR in HTTP setup in the DVR menu will require the user to enter the port number with the IP address. If you changed the port number to 85, the new address would be Some internet service providers and many mobile device providers will block port 80. Port 85 (or any non used port other than 80) is recommended. Operation during Live Monitoring: After a successful logon to the DVR, press View to bring up operation menu. You can choose the channel, resize the image, choose the quality, turn on/off the status bar, alarm, & full screen display. NOTE: If your mobile device is connected through WiFi to the same local area network (LAN) as the DVR, use the LAN IP address of the DVR to connect. If your mobile device WiFi service is turned OFF you may connect to the wide area address (WAN or Internet) of the DVR. 11

12 LIVE monitoring with the JRViewer Program: Item Function Description Channel 1~16 Screen Quality Display for CH 1~16 Size of image Quality Choose from CH1~16 to display Original:original image size Stretch:image stretched to full screen Fit : resizes the image to fit the screen Change the quality of image being streamed to your device. Lower quality settings result in faster streaming. The graphical icons indicated below will be shown on the status bar if there is an event such as Motion Detect, Sensor trigger or Video Loss on any channel. You can uncheck the Status Bar to turn this function off. Status Bar Status Bar Icon Description Motion Detect Sensor Trigger V-Loss Alarm Alarm The alarm icon appears on the mobile device when an event is detected by the DVR. You can uncheck Alarm under View to disable this function. 12

13 LIVE Monitoring with the H264 Pocket Program: Item Function Description Channel 1~16 Display for CH 1~16 Choose from CH1~16 to display. CH1~4 can receive an audio signal from the DVR if audio is used. The graphical icons indicated below will be shown on the status bar if there is an event such as Motion Detect, Sensor trigger or Video Loss on any channel. You can also uncheck the Status Bar to turn this function off. Status Bar Status Bar Icon Description Motion Detect Sensor Trigger V-Loss Alarm Full Screen Alarm Full screen display The alarm icon appears on the mobile device when an event is detected by the DVR. You can also uncheck Alarm under View to disable this function. Check this function to choose one channel to display in full screen. 13

14 Google Android Application and Operation System requirements: Mobile Device operation platform:google Android 2.1 System Service: GPRS/ 3G service from your mobile device service provider Step 1: Open the Google browser on your device Step 2: Using the Android Free Marketplace, find and download the free application called Bubo Bubo. This is the Android viewer app for the DVR. Downloading of the app is complete: 14

15 Step 3: When the Bubo Bubo viewer is opened for the first time an empty recorder (dvr1) will appear. Step 5: Click the + button to begin the DVR connection configuration. Step 6: Type in the DVR s login information (DVR s name / internet address/ port/ user name/ password ) and click Save. Your computer web browser will use the default port 80 to connect to your DVR at the address you enter in the browser s location bar. An example of using port 80: is the same as entering: Changing the port in the DVR in HTTP setup in the DVR menu will require the user to enter the port number with the IP address. If you changed the port number to 85, the new address would be Some internet service providers and many mobile device providers will block port 80. Port 85 (or any non used port other than 80) is recommended. 15

16 Icon functions: JPEG / H264 : Choose which image format desired for viewing. Save : Save the information that was entered/edited to the mobile device. Clear: Clear the entry fields. Cancel: Do not Save and return to the list. Delete: Delete the login settings for the DVR. NOTE: If your mobile device is connected through WiFi to the same local area network (LAN) as the DVR, use the LAN IP address of the DVR to connect. If your mobile device WiFi service is turned OFF you may connect to the wide area address (WAN or Internet) of the DVR. Step 7: Clicking the + button adds new log-in information for another DVR or click on the DVR name to edit the log-in information for the same DVR. Note: Each DVR in the list name must have a different name. Step 8: Click on the DVR name that you want to connect to. Step 9: The H.264 DVR video stream from the DVR will start the connection process. Please be patient while the video loads. 16

17 BlackBerry Installation and Operation System Requirements: Mobile device operation platform:blackberry 9000 Service: GPRS/ 3G service from your mobile device provider Software Installation Visit the BlackBerry official website and download the BlackBerry desktop manager V4.6 or higher and install it on your PC. The software can be downloaded from BlackBerry at: If the desktop manager is already installed on your PC, skip this step. Step 1: Download the viewer software (contained in a zip file) from the website: 3GDVRBlackberryMobile.zip. Save the file to your PC. Unzip 3GDVRBlackberryMobile.zip and move the files inside the zip dvrh264.alx and dvrh264.cod to a folder on your PC. The BlackBerry Desktop Manager will move and install the programs on your mobile device. Step 2: Connect the mobile device via USB to your PC and then activate the BlackBerry desktop manager. 17

18 Step 3: Click the Application Loader on the PC Step 4: Click Add/Remove Application 18

19 Step 6: Find dvrh264.alx file on the PC using the BlackBerry Desktop Manager. Press Next. The software will be installed automatically on your BlackBerry. Remove the USB cable after the installation is complete. DVR connection Step 7: From your BlackBerry mobile device, enter the Download menu and run the program H.264Midlet. 19

20 Step 8: In order to connect to DVR, input the DVR login information on your mobile device. Press option Add, and then enter the DVR IP, port, login account (DVR s user name), and, login password. Press OK to save. Your computer web browser will use the default port 80 to connect to your DVR at the address you enter in the browser s location bar. An example of using port 80: is the same as entering: Changing the port in the DVR in HTTP setup in the DVR menu will require the user to enter the port number with the IP address. If you changed the port number to 85, the new address would be Some internet service providers and many mobile device providers will block port 80. Port 85 (or any non used port other than 80) is recommended. NOTE: If your mobile device is connected through WiFi to the same local area network (LAN) as the DVR, use the LAN IP address of the DVR to connect. If your mobile device WiFi service is turned OFF you may connect to the wide area address (WAN or Internet) of the DVR. Step 9: Login to DVR Login information for multiple DVRs may be saved with this software. Choose the DVR to connect to: Press Option Login. 20

21 During the connection process a packet download confirmation message may appear. Press Yes to confirm and continue. Connecting time depends on the Internet and/or LAN environment. After a successful connection the DVR live image will appear. TIP: To view Live images on your mobile device, recording must be set to on for each channel/camera on the DVR that is to be viewed. 21

22 Apple iphone/ipad Installation and Operation The free applications for viewing the DVR with your Apple mobile device are called iwatch DVR II or Bubo Bubo. The apps use the H.264 video streaming capabilities of the DVR for enhanced viewing. You may also monitor the DVR video using the iphone s Safari web browser (no app needed). See DVR Viewing Using a Pre-Installed or Other Mobile Web Browser in this manual. Download Bubo Bubo or iwatchdvrii from Apple APP STORE STEP 1: Enter the App Store Click the App Store icon Enter the app store. You may need a free Apple/iTunes account to download apps. STEP 2: Search for Bubo Bubo and/or iwatchdvrii - download and install the free application 22

23 Click on the application to run it STEP 4: Add a DVR connection to the list Press the Add button to create a connection Connect to the DVR NOTE: If your mobile device is connected through WiFi to the same local area network (LAN) as the DVR, use the LAN IP address of the DVR to connect. If your mobile device WiFi service is turned OFF you may connect to the wide area address (WAN or Internet) of the DVR. Your computer web browser will use the default port 80 to connect to your DVR at the address you enter in the browser s location bar. An example of using port 80: is the same as entering: Changing the port in the DVR in HTTP setup in the DVR menu will require the user to enter the port number with the IP address. If you changed the port number to 85, the new address would be Some internet service providers and many mobile device providers will block port 80. Port 85 (or any non used port other than 80) is recommended. 23

24 DVR Viewing Using a Pre-Installed or Other Mobile Web Browser Direct viewing of the DVR is available on any device (PC, laptop, mobile device, tablet computer, etc) using the device s web browser. Some of the features contained in the apps previously described are not available when using a browser; however software downloading and installation are not required. This is of benefit when using equipment not owned by you to monitor your DVR. Open Safari, or an equivalent mobile browser, and input the IP address of DVR. See NETWORK SETUP in the DVR manual for additional information and to determine the actual IP address of the DVR. Example: refers to the IP address of the DVR over the WAN or Internet. To view the DVR locally over the LAN, replace the WAN address with the LAN address. The LAN address will be very similar to other devices on your network such as a PC. Example of a LAN DVR connection: A main page will appear in the browser with several links for viewers. Choose JPEG VIEWER from the list. This is a universal viewer that will work on any mobile or other internet connected device with a web browser. Choose which camera you desire to view from the drop down box. If your device supports active image resizing you may adjust the image to fit your screen CH 1 image will be shown The image can be zoomed IN/OUT Select the channel TEXTING- Sending an Alarm Notification to a Mobile Device Refer to the DVR manual MAIL SETUP for additional information. An alarm notification can be sent to your mobile device as either a standard or as a text message. The determining factor on how the notification is sent is based on the address you use in the mail setup. The is transformed into a text message and sent to your device by your mobile device service provider. TYPES OF TEXT MESSAGES There are two types of text messages: SMS (short message service) and MMS (multimedia message service). SMS is the popular 160 character feature used to send a text to another phone. MMS is similar but the user is allowed to attach a media file such as a photo or sound file. SETTING UP A TEXT MESSAGE Select your mobile device service provider from the following list to determine the format to use for text notification. 24

25 Example # 1: My service provider is Verizon. My cell phone number is I want to send a SMS message (text only) when my DVR receives an alarm notification. The address I would use in DVR mail setup is: Example # 2: My service provider is ATT. I want to send a MMS (text + a snapshot of the alarm camera) when my DVR receives an alarm notification. The address I would use in DVR mail setup is: IMPORTANT NOTES ON TEXTING Your mobile device provider may delay MMS messages (or SMS messages) received from a device that is not a part of their service plan, or may not support image transfer as part of their MMS system. Send test alarm notifications to check this feature. Your mobile device and service must support SMS or MMS to receive texts. Check with your mobile device service provider to review your plan and determine if charges may apply for receiving SMS or MMS texts. Service providers may change access to their system at any time. Check with your service provider for the current address or if your provider is not listed below. Alltel [10-digit phone Example: AT&T (formerly Cingular) [10-digit phone [10-digit phone (MMS) [10-digit phone Example: Nextel (now Sprint Nextel) [10-digit telephone Example: Sprint PCS (now Sprint Nextel) [10-digit phone (SMS) [10-digit phone (MMS) Example: T-Mobile [10-digit phone Example: US Cellular [10-digit phone number] .uscc.net (SMS) [10-digit phone (MMS) Example: Verizon [10-digit phone (SMS) [10-digit phone (MMS) Example: Virgin Mobile USA [10-digit phone (SMS) Example: 25

26 DVR Mail Setup can be used as a form of notification when an event occurs such as; VIDEO LOSS, MOTION DETECTION, and ALARM / SENSOR). Be sure to activate the check box next to Enable Notification and click OK after entering the information that is appropriate for your type of mail service. Click on the Receiver box to get the screen below. Enter up to 10 addresses to receive notification. You may select or deselect the check box next to each address to change the receiver list as needed. Click OK when finished. Item Enable Notification SMTP Server User Name Password Description Check the box to enable/disable the notification function. Enter your Outgoing Mail Server Enter the user name listed for your account Enter the password you use to access your account 26

27 Sender Trigger Event Receiver Enter your address Select the checkboxes you wish to serve as triggers for Enter the addresses for up to 10 individual receivers Overview of Networks: LAN/WAN/Routers Most small business and residential internet broadband internet connections are DSL or cable. Your internet service provider (ISP) will run a connection to your location and provide you with a modem. Modern broadband modems will have a Ethernet connection in the back to allow you to distribute the connection throughout your location over the local area network (LAN). Your LAN can consist of numerous devices such as desktop computers, laptops, IP addressable devices such as game stations, blu-ray players, cell phones, tablet computers, and your DVR. To keep all of these devices organized on the LAN, a protocol called DHCP (Dynamic Host Configuration Protocol) is used. One of the devices on your LAN will have a DHCP server running to assign every device a IP address when it connects. Connection can be either wired through an Ethernet jack or wireless through WiFi. Each IP address is unique to each device so they can communicate with each other and with the outside world (WAN or Internet). The most common device to provide DHCP is the router. A router will typically connect to your modem with an Ethernet or LAN cable and provides additional jacks for connecting PCs and other internet ready devices. Routers can also have wireless access available and may or may not have one or more antennas on the back. To configure your router, go to the router IP address with your PC web browser. Some routers don t use a web page for configuration but supply a PC software program used to set configuration. Consult your router owner s manual for instructions on the best way to access. For additional detailed information on setting up the IP address for the DVR and making it available for internet viewing, see the section on NETWORK SETUP in your DVR owner s manual. NOTE ON HOW TO CHANGE AND CONFIGURE THE PORT Your computer web browser will use the default port 80 to connect to your DVR at the address you enter in the browser s location bar. 27

28 An example of using port 80: is the same as entering: Changing the port in the DVR in HTTP setup in the DVR menu will require the user to enter the port number with the IP address. If you changed the port number to 85, the new address would be Some internet service providers and many mobile device providers will block port 80. Port 85 (or any non used port other than 80) is recommended. 28

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