EDNA QUINTANA CLAUS, M.B.A, Ph.D.

Transcription

1 EDNA QUINTANA CLAUS, M.B.A, Ph.D. Computer Information Systems Division Director/Professor 1902 N. Loop 499 Harlingen, TX Building: S Office Phone: eclaus@tstc.edu PROFESSIONAL INTERETS Quality in distance education Course student learning outcome assessment Program outcome assessment Qualitative research methodology Human resource development and evaluation EDUCATION: Ph.D. in Education Administration and Human Resource Development, Texas A&M College Station, May, 2009 MBA The University of Texas at Brownsville, December, 1999 BAAS, in Business Technology, The University of Texas Brownsville, December, 1997 AAS, in Information Management Technology, Texas State Technical College, February, 1993 DISSERTATION TITLE: The Development and Validation of a Pre-Evaluation Instrument for the Virtual College of Texas to Measure Quality in Distance Education PROFESSIONAL QUALIFICATIONS: 09/2010-Present: Texas State Technical College Harlingen Campus Computer Information Systems Division Director/Professor Duties include the administration and supervision of six programs of study including their respective department chairs and institutional, state and SACS policies and regulations along with other duties as assigned. 05/ /2010: Texas State Technical College Harlingen Campus Instructor/Department Chair CSMT Harlingen, TX, Duties include the administration and supervision of classroom and laboratory activities, faculty, faculty evaluations and faculty schedules, program student progress, and institutional and departmental regulations and policies, and other duties as assigned. 02/ /2010: Texas State Technical College, Harlingen Campus Interim Vice President for IE&R Harlingen, TX, Duties included leadership in systems analysis leading to identification of performance metrics and development of improvement strategies, provide general and specific planning and performance evaluation to support the College Cabinet,

2 Faculty and Staff leadership, provide detailed research and comparative data analysis support for assessment of Institutional Effectiveness of the College, provide specific research, planning and evaluation functions as requested by self-study committees, the IE&R Monitoring Team and the SACS, research develop and coordinate all activities necessary for the publications of a campus information sources directory, plan develop and coordinate all activities to communicate and educate the campus community about the Institutional Effectiveness Plan, and other duties as assigned. 08/ /2009: Texas State Technical College Harlingen Campus Instructor/Department Chair CSMT and CSSD Harlingen, TX, Duties included the administration and supervision of classroom and laboratory activities, faculty, faculty evaluations and faculty schedules, program student progress, and institutional and departmental regulations and policies, and other duties as assigned. 07/ /2003: Texas State Technical College Harlingen Campus Instructor/Department Chair CSMT Harlingen, TX, Duties included the administration and supervision of classroom and laboratory activities, faculty, faculty evaluations and faculty schedules, program student progress, and institutional and departmental regulations and policies and other duties as assigned. 06/ /2001: The University of Texas at Brownsville, Academic Computing Department Associate Director, Brownsville, TX. Duties included the administration and supervision of the academic computer laboratories, academic computing projects, UT System relevant projects, academic computer maintenance department, and academic system, training for academic faculty and staff, departmental budget and other duties as assigned. 02/ /1999: The University of Texas at Brownsville, Academic Computing Department, Brownsville, TX, Operations Manager, Duties included supervision general operations of the academic computing laboratories, purchasing of computer laboratories computer and computer related equipment, assisting in the purchase of faculty computer purchases and purchasing equipment, and other duties as assigned. 01/ /1995: The University of Texas at Brownsville, Academic Computing Department Computer Laboratories Supervisor, Brownsville, TX, Duties included direct supervision and staffing of computer laboratories, computer laboratories supply and minimal equipment purchases, and other duties as assigned.

3 INDUSTRY WORK EXPERIENCE: 08/ /1992: CompuAct, Harlingen, TX. Office Manager. Duties included assembling, personal computer and computer systems, installing personal computer operating system software, network system software, application software and diagnosing computer hardware and software problems, budget reconciliation, customer service, and routine office procedures. GRANTS & AWARDS: Texas Workforce Fast Start Programs Grant in Precision Manufacturing Technology and Computer System Management Technology in collaboration with South Texas College. $127, : Texas Higher Education Coordinating Board State Leadership Development Grant (Approved) Game and Simulation Programming Curriculum and Program Development. $75, PUBLICATIONS: Claus, E. Q. & Dooley, K. (2005). Quality in distance education: A preliminary review of the literature. In L.M. Morris and F.M. Nafukho (Eds) Proceedings from 2005 AHRD International Conference. ( ). Bowling Green, OH: AHRD. Claus, E. Q. (2006), Quality in Distance Education: Exploring the Issues and Concerns. In F.M.Nafukho, H.A. Chen & C.M Graham (Eds) Proceedings from AHRD 2006 International Conference. ( ). Bowling Green, OH: AHRD. PRESENTATIONS: Claus, E. Q. Alcoser, A., Nesmith, J. & Reyes, A. (2015, May), Aligning Courses with Workforce Competency Needs. Oral Presentation at the at the 2015 NISOD International Conference on Teaching and Leadership Excellence, Austin, TX. Claus, E. Q. (2015, March) Roberts Rules of Order. Oral Presentation for TSTC Harlingen, Faculty and Staff. Claus, E. Q. (2015, February) TSTC Campus Meetings and Committees. Oral Presentation for TSTC Harlingen Faculty and Staff. Claus, E. Q. & Garza-Mitchell, R. (2013, May), Examining the Assessment Elephant: Moving toward a Common Vision and Language. Oral Presentation at the 2013 NISOD International Conference On Teaching and Leadership Excellence, Austin, TX. Claus E.Q. & Garcia, M. (2013, March), Teaching in an online/blended environment can influence your approach to face to face instruction. Oral Presentation at the 2013 Texas Distance Learning Association Conference, Galveston, TX. Claus, E. Q. & Syzmoniak. S. (2012, May), If you build it, it will work! Avoiding Project Based Learning Pitfalls. Oral Presentation at the 2012 Tech Prep Regional Conference, Austin, TX. Claus, E. Q. (2012, March), Monitoring the Internet. Oral Presentation at the TSTC Harlingen Technology Conference.

4 Claus, E. Q. & Syzmoniak. S. (2011, December), If you build it, it will work! Avoiding Project Based Learning Pitfalls. Oral Presentation at the 2011 Tech Prep Regional Conference, Padre, Island, TX. Claus, E. Q. & Terry, V. (2011, May), Computer Ethics Via Project-Based Learning. Oral Presentation at the 2011 International Conference on Teaching & Leadership Excellence, Austin, TX. Claus, E.Q., & Terry, V. (2010, December), Computer Ethics Via Project-Based Learning. Oral Presentation session presented at the 2010 Tech Prep Regional Conference, Padre Island, TX. Claus, E. Q. & Alvarado. M. (2007, October), Latinas in IT: Exploring the Literature. Oral Presentation session presented at the th Annual Latina Student Leadership Conference, Texas Women s University, Denton, TX. Claus, E. Q. & Dooley, K. (2005, February). Quality in distance education: A preliminary review of the literature. Paper Presented at the Academy of Human Resource Development International Research Conference, Estes, Park. CO. Claus, E. Q. (2006), Quality in Distance Education: Exploring the Issues and Concerns. Paper Presented at the Academy of Human Resource Development International Research Conference, Columbus, Ohio. PROFESSIONAL MEMBERSHIPS, ACTIVITIES, AND SERVICE: College Committee and Service TSTC Program Outcomes Assessment Committee: 2012 to Present, Member TSTC Curriculum Review Committee: 2010 to Present, Member TSTC Distance Learning Committee: , Committee Chair TSTC Faculty Senate: President , Senator; , Senator; , Senator and Ombudsman; , Senator and Ombudsman, , Senator and Ombudsman, , Senator and Ombudsman TSTC Information Technology Service Committee: TSTC Program Outcomes Assessment Committee: 2012 to Present, Member TSTC Professional Development Advisory Committee: , Member TSTC QEP Steering Committee: , Member TSTC Dream Act Information Club Sponsor/Advisor Adhoc Committees Peer Mentor for TSTC Program Student Learning Outcome Assessments, March May, 2015 Faculty Senate Compensation Committee, September December 2014 Portal Implementation Team,

5 Professional Organizations and Service Academy of Human Resource Development, 2001 to Blind Peer Review for International Conference Delta Kappa Gamma Society International, Lambda Eta Chapter, 2000 to Present : Chapter Secretary : Chapter President and Alpha State Program of Work Committee Member : Alpha State Program of Work Committee Member : Chapter President and Alpha State Program of Work Committee Member , Communications Chairman, and Alpha State Bylaws and Constitution Committee Member. Behavioral Intervention Team Member, 2010-to Present Helping a TSTC Student Succeed (HATSS) Student Mentor, 2009 to Present Manuscript Review, NASPA Journal Women in Higher Education External Reviewer for Fielding Graduate University COURSES APPROVED TO TEACH: TSTC Harlingen: CPMT 1303: Introduction to Computer Technology A fundamental computer course that provides in-depth explanation of the procedures to utilized hardware and software. CPMT 1304: Microcomputer System Software A course that provides skill development in the installation, configuration, maintenance and troubleshooting of system software in personal computers. CPMT 1311: Introduction to Computer Maintenance Introduction to the installation, configuration, and maintenance of a personal computer system. CPMT 1347: Computer System Peripherals This course provides the theory and practice involved with computer peripherals, their operation and maintenance. CPMT 2350: Industry Certification This course provides an overview of the specific topics included in the A+ Certification Exam. ITSE 1350: Systems Analysis and Design Comprehensive introduction to the planning, design, and construction of computer information systems using the systems development life cycle and other appropriate design tools. ITSC 1309: Integrated Software Applications The integration of the most popular application software utilized for business productivity. Application software includes word processing, spreadsheets, databases, and/or presentation software.

6 ITSC 2339: PC Help Desk The diagnosis and solution of user hardware and software related problems with the job and/or simulated projects in either a Help Desk lab or in short term assignments. GAME 1301: Computer Ethics (Classroom and Online) This course involves the ethics that apply to computers in the workplace, intellectual property, privacy, and anonymity, professional responsibility and the effects of globalization. LAWT 1301: BMGT 1327: BMGT 2331: LMGT 1325: Other Institutions: Copyright and Ethical Issues (Classroom and Online) Introduction to basic copyright law and related ethical issues as they apply to creation and use of copyrighted material. Emphasis on practical application of copyright law through case studies. Principles of Management (Classroom and Online) Concepts, terminology, principles, theories and issues in the field of management. Principles of Quality Management Includes planning and implementing quality programs in an organization and analyzing cost/benefit of quality. Also covers the impact of employee empowerment. Warehouse & Distribution Center Management Emphasis on physical distribution and total supply chain management. Includes warehouse operations management, hardware and software operations, bar codes, organizational effectiveness, just-in-time manufacturing, continuous replenishment, and third party. The University of Texas of Brownsville BUSI 1301: The University of Houston TELS 3340: TELS 3345: Introduction to Business Introduction to the various fields of business: economics, management, production and distribution systems, finance, accounting, international business, human resources, marketing, technology including government regulations, laws, and ethics for a fundamental understanding of modern business and organizations. Organizational Leadership and Supervision This course focuses on the fundamentals of the job of a supervisor. The text uses examples of supervisors operating in real life situations in order to provide, as realistic as possible, the type of operating environment a supervisor might experience This course addresses the functions of personnel administration in human resource development, employee-supervisor relationships, interviewing, recruiting and selection techniques, and training and development strategies and programs.