ITNW1392 Special Topics in Computer Systems Networking and Telecommunications COURSE SYLLABUS

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1 ITNW1392 Special Topics in Computer Systems Networking and Telecommunications COURSE SYLLABUS COURSE NUMBER AND TITLE: ITNW1392 Special Topics in Computer Systems Networking and Telecommunications COURSE (CATALOG) DESCRIPTION: Topics address recently identified current events, skills, knowledge, and/or attitudes and behaviors pertinent to the technology or occupation and relevant to the professional development of the student. This course was designed to be repeated multiple times to improve student proficiency. Contact Information: Instructor: Office: Office Hours: Contact Information: Cesar Ibarra S102 To Be Announced in Moodle Phone: edu MAJOR COURSE REQUIREMENTS: This course has been divided into the following three topics: A. Voice Over IP (VOIP) Integration B. Software Evaluation for Virtual Cloud C. Virtualization Management In each unit you will be given a lecture/demonstration and then be expected to perform the assignments for each unit. Each assignment will be demonstrated and explained so that you can then attempt it. After each unit there will be a knowledge exam and a performance exam. Each unit is based on the information discussed during the lecture, the reading assignments as well as the lab assignments given. This course is a face to face course that will meet during the stated scheduled hours for lecture and laboratory. All unit assignments are due the class prior to each unit exam. Lecture slides and lab assignments are available in Moodle. Lab assignments build on prior assignments, for this reason labs must be completed in sequence. LEARNING OUTCOMES: Student Learning Objectives for ITNW 1392 At the end of this course the student will have demonstrated the ability to: A. Voice Over IP (VOIP) Integration 1. Describe VoIP, components of a VoIP network, VoIP and signaling protocols, special requirements for VoIP calls, and Codecs. 2. Implement a VoIP system using soft phones, standard analog phones, and/or IP Phones. 3. Define and implement a dial plan on a voice gateway. 4. Configure routers. switches and servers in support of VOIP.

2 5. Use a network protocol analyzer to capture and display VoIP packets for analysis and troubleshooting. 6. Prepare integration plan for new processes, protocols and equipment 7. Perform network fault management 8. Prepare capacity and throughput plan for use with VOIP implementation 9. Troubleshoot and maintain client, server and network systems B. Software Evaluation for Virtual Cloud 1. Plan and document system configuration based on customer needs assessment 2. Support, track and document change implementation for the software select to meet customer business need 3. Make recommendations for system optimization, improvement and security C. Virtual Management 1. Prepare integration plan for new processes, protocols and equipment with emphasis on network health 2. Prepare capacity and throughout plan 3. Manage inventory 4. Manage and implement contingency and emergency recovery plans 5. Develop maintenance and upgrade plans 6. Troubleshoot and maintain client, server and network systems in an integrated environment COURSE SCANS COMPETENCIES Competency Number 2A 6F Competency Statement Participates as a member of a team: Contributes to group effort. Speaking: Organizes ideas and communicates orally. Instructional/Evaluation Methodology Students work in teams to develop and test a possible virtualization management solution to address management s request. Students demonstrate their team s recommendations to the management team (dept. instructors). Students will complete a self assessment of their group performance via a survey, which is used for feed back and individual scoring. Student select several cloud based application to meet different client communication needs. Students oral presentation to the client (instructor) with includes a mini introduction and training session for the client s evaluation. Scoring rubic is

3 used to calculate student score. MAJOR COURSE LECTURE, TOPICS DESCRIPTION/REQUIRED/RECOMMENDED READINGS/ELECTRONIC RESOURCES TO VIEW: Tentative Schedule (Subject to change by your instructor) Tentative Schedule Topic/Lecture/Event Required/Recommended Readings/Electronic 1 Unit A - VOIP Introduction, Lecture & Lab A-1 Packet Loss 2 Lecture / Lab A-2 Configuring VOIP 3 Time / Lecture & Lab A-3 VOIP Protocols 4 Lecture / Lab A-4 Quality of Service, Troubleshooting 5 Wrap up labs Unit A Exam and Discussion Questions 6 Unit B Software Evaluation Cloud Applications Lecture Terms, Concepts - Case Review Project Case 1 & 2 7 Time Develop Solution Case 1 & 2 8 Time Develop Solution Case 1 & 2 Presentation Solution Case 1 9 Presentation Solution Case 2 with Video Unit C Virtualization Project Define Terms, business Need 10 Time Virtualization Project 11 Time Virtualization Project Resources to View Introduction & Course Overview, Lecture A-1 & Lab A-1 Lecture A-2 & Lab A-2 Lecture A-3 & Lab A-3 Lecture A-4 & Lab A-4 Lecture Unit & Case Projects Lecture Unit C Virtualization and Discussion of Team Virtualization Project 12 Final Exam Final Exam

4 REQUIRED TEXT AND MATERIALS: No textbook as been assigned to this particular course, instructor will provide lecture slides and web link for reading material. TSTC Student Address One External Hard Drive 120 GB or better GRADING CRITERIA GRADING SCALE Labs 60% A Discussion 15% B Questions Project / 15% C Presentation Unit Exam 10% D Unit A 0-59 F NOTE: A grade of D is considered failing for CNST & CSMT majors. ACCOMMODATION STATEMENT: If you have a documented disability which will make it difficult for you to carry out the work as the instructor has outlined, and/or if you need special accommodations due to a disability, please contact (956) or visit Support Services Office located in the Tech Prep Bldg. (P Bldg.) as soon as possible to make appropriate arrangements. DEPARTMENT POLICIES: a. DUE DATES: All unit lab assignments are due the class period prior to unit exams, it is the student s responsibility to review moodle online course calendar and notification for important dates and announcements. Labs must be completed in sequential order; lab content builds upon the prior lab. Assignments will not be accepted after the due date, and a grade of zero (0) will result. It is the responsibility of the student to find time outside of class to make up any missed lab time; hand on labs must be completed in the classroom b. CONDUCT: In addition to the Student Conduct and Discipline section of the Campus Catalog: Cell phones will be turned OFF or set to vibrate. The Instructor must give permission before taking photos in class. Eating and drinking is prohibited in classrooms and laboratories. Cheating and/or copying will earn a grade of zero (0) for all parties involved. Cheating and/or copying are determined by the Instructor, usually with the concurrence of another Instructor. You may appeal your grade, by making an appointment with the Program Chair. No downloading of games or software is allowed, and no game playing on lab computers. Printing material must be related to the course. Any other material must be approved by the Instructor. c. ESTABLISHING SAFE CLASSROOM ENVIRONMENT: Learning takes place within a safe environment, and a safe environment is one that allows for individual and group differences and encourages engaged honest discussions where everyone feels comfortable to share and explore ideas. In the course of class discussions, it is quite possible that disagreements will arise. Disagreements are welcomed in the spirit of critical academic and technical exchange, however it is important to be

5 respectful of others points of view, whether you agree with them or not. TSTC and the CNST department will not tolerate derogatory comments based on race, ethnicity, class, gender, sexual orientation, or nationality d. PERSONAL PROPERTY: TSTC is not liable for the theft or damage of any students personal items such as pen drives, backpacks, purses, cell phones, laptops, and computers. Other personal items are not excluded from this statement. It is our recommendation that you secure your items before, during, and/or after class. CLASS POLICIES: Copyright Statement The materials used in the course [textbooks, handouts, media files (podcast, MP3, Videos, RSS (Feeds), and all instructional resources on the colleges Learning Management System (Moodle)] are intended for use only by students registered and enrolled in this course and are only to be used for instructional use, activities associated with, and for the duration of the course. All materials generated for this course, which includes but are not limited to syllabi, quizzes, exams, lab problems, in-class materials, review sheets, and any additional materials. These materials may not be retained in another medium or disseminated further. They are provided in compliance with the provisions of the Teach Act. These materials may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder or TSTC. For further information contact your instructor. Communicating with your instructor (MyMail System) All official college to students is sent through MyMail, the official student system at TSTC Harlingen. When communicating with instructors and/or employees of the college, you are required to use your TSTC MyMail student address. If you choose to forward your to another account, please be advised that you must respond from the MyMail account. TSTC Harlingen faculty, staff, and students are asked to report all threats, perceived or real, immediately to College Police located in the Auxiliary Building. If the threat is imminent, the College Police emergency phone line at or should be called. College Police will then coordinate the proper response in accordance with State and federal laws and TSTC System/College rules and regulations. NOTE: Any changes to this syllabus will be provided in writing to the student and updated on all posted locations (HB 2504, course Moodle sites, building offices, etc.).

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