IBM Enterprise Asset Management

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1 IBM Enterprise Asset November 14 th, 2012 Daniel STAN Tivoli Software Sales, IBM Romania

2 IBM Tivoli 2012 Strategic Capabilities VISIBILITY CONTROL AUTOMATION See and understand your business in real time Transform and adapt while limiting risk & cost Achieve agility & efficiency by standardizing best practices Business Service Delivery & Cloud & IT Optimization Enterprise Endpoint Smarter Physical Infrastructure Security & Data Protection

3 The Changing Landscape Something Meaningful is Happening... We ve thought about IT as the world of data centers, software, PCs, routers, bandwidth. We ve thought about infrastructure as the world of buildings, factories, hospitals, roads, pipelines. These worlds are converging. In a smaller, flatter, faster and smarter planet we face More complexity in assets and processes More capabilities required More reliance on management systems but also have the opportunity to achieve... More insight and collaboration More efficiency, growth & profit More innovation

4 Facility Retail Health Care Comm Utilities Linear Energy Transport I. T. General What is an Asset? Tools Signalling Keys Support Equip Manufacturing Recreation Safety & Survival Gear Milling Personal Security Applications Network Wireless Voice Storage Mainframe Distributed Desktop Mobile Software Trains / Rolling Stock Ships Trucks Buses Aircraft Military Space Navigation Avionics Engines Turbines Reactors Fire Suppression Ventilation Offshore Boilers Drilling Generators Wind Turbines Solar Cabling Power Transmission Water Distribution Meters & Measurement Waste & Treatment Rails Roads Pipelines Bridges Calibrated Equip Medical Supplies Compressed Cylinders Pharmaceuticals Lab Equipment Microwave & Satellite Fiber Optics Wire Poles 4 Structures Electrical Environmental Lighting Phys Security Transport Landscaping ATM / POS Scales & Measurement Vaults RFID & Safes

5 Maximo Credentials Key Facts Founded: 1968 Acquired by IBM: 2006 Customers: Over 6000 #1 in EAM Market Share (ARC, IDC) Industry Focus What Analysts Say Gartner Magic Quadrant for Power Generation Gartner Magic Quadrant for Transmission and Distribution Gartner Magic Quadrant of Manufacturing IDC Short List for Power Generation IDC Short List for Energy Delivery Premiere Customer Base Nuclear Power Utilities Life Sciences Oil & Gas Government MSPs Transportation Telecommunications Why Maximo? Unified Solution Industry Expertise Hard Dollar ROI Market Leadership Future-proof, standards based technology Breadth of offering

6 Maximo - Asset for a Smarter Planet Transportation Assets Facilities Production Equipment IT Hardware & Software Communications infrastructure A smaller, flatter, faster and smarter planet THE CHALLENGE: more complexity in assets and processes, more capabilities required, more reliance on management systems THE OPPORTUNITY: More insight and collaboration, more efficiency, growth and profit, more innovation INSTRUMENTED INTERCONNECTED INTELLIGENT Maximo s role in a Smarter Planet: The IBM system to manage intelligent assets Leveraging asset intelligence to maximize their business value Reducing the cost of managing and operating intelligent assets How Maximo does this: Visibility, control, and automation across IT and operational infrastructure Optimized operational and IT processes to achieve more with less Managing both the asset and the service to deliver customer value

7 Maximo End-to-end Asset Lifecycle Assets Condition Monitoring Failure Codes Locations Meters Assignment Manager Job Plans Labor Tracking Preventive Maintenance Skills and Qualifications Safety Tools/Crafts Spatially Enabled Mobile Desktop Requisitions Purchase Orders Purchase Requisitions Receiving Inspections RFQs Service Requests Change Service Catalog SLAs Incidents Problems Solutions Workflow Item Masters Storerooms Lot Kitting Issues & Transfers Stocked Tools Service Items Labor Rate Contracts Lease/Rental Contracts Master Contracts Payment Schedules Purchase Contracts Warranty Contracts Scalable J2EE Architecture Configure, not Customize Open Integration Interfaces SAP and Oracle Integration Role-based User Interfaces

8 Maximo is a portfolio of solutions that helps customers optimize the performance and value of their enterprise infrastructure. Asset Work Inventory Procurement Service Location, component hierarchy, and maintenance history Condition Monitoring Calibration Work order mgmt Labor mgmt Skills, certifications and qualifications Scheduling, resource optimization Material, parts and tools usage mgmt Inventory optimization Purchasing Supply chain Requisitioning Service desk Service level agreements Contracted services Customer billing Capital Project Condition assessment Capital planning Budgeting Project mgmt Real Estate Portfolio Strategic RE portfolio planning RE budgeting & forecasting RE Lease & contract administration Energy & Environmental Sustainability Mgmt Utility tracking Carbon output measurement Environmental opportunity analysis Facility Space Space utilization Capacity planning Move, add, change Reservations Contract Vendor contracts Lease/rental Labor Warranties Health, Safety & Environmental Mgmt Datacenter Infrastructure Asset Configuration Field Service Service Provider Incidents Investigations Action Tracking of Change Power, cooling & space optimization Allocation planning Datacenter energy mgmt Current & historical configuration tracking Design change tracking Advanced scheduling Dispatch Real-time communication Multi-customer management Customer agreements Customer billing

9 Maximo + Tririga IBM Maximo TRIRIGA Operations Service Datacenter Infrastructure Space & Facilities Energy and Environment Sustainability Capital Project Real Estate Portfolio Asset mgmt Work mgmt Inventory mgmt Supply chain Contracts Key mgmt Facilities service desk Service level agreements Contracted services Customer billing Space, power and cooling optimization Allocation planning Move, Add, Change Cable mgmt Space utilization Capacity planning Move, add, change Reservations Utility tracking Environmental opportunity analysis Carbon output measurement Condition assessment Capital planning Budgeting Construction estimates Project mgmt Strategic RE portfolio planning Budgeting & forecasting RE expense drivers Lease & contract admin 9

10 Business Value of Integrated Asset Reduce downtime Maximize output Improve planning & scheduling Manage risk Highest reliability Compliance Framework Maximizing Return on Assets Limited Resources Retain Knowledge Visibility Comply with Regulations Lowest cost Reduce Inventory Reduce labor costs 10

11 Deep Vertical Functions Industry Solutions Unique Industry Functionality Delivers more complete solutions and more rapid, lower cost implementations Delivered with out of the box Industry specific content, business processes Supports Industry specific regulatory compliance: FDA, NRC, DOT Create distinct competitive advantages for IBM Maximo for Nuclear Maximo for Utilities Maximo for Life Sciences Maximo for Transportation Maximo for Government Maximo for Oil & Gas Facilities (Maximo & Tririga)

12 Current Maintenance & Operations Budget Experienced Customer Benefits Asset performance creates saleable capacity, contributes to EBIT Inhibitors to success: Too much investment in inventory Labor spent on nonvalue add activity Resulting downtime impacts availability 100% Laggards CAPEX Asset Utilization Unplanned Downtime (reactive spend) Labor Costs (operations and maintenance) Leaders Liberated funding for transformation investment or direct saving CAPEX (extend asset life) Deployment (1-time) Asset Utilization Unplanned Downtime Strategic Change Capacity CAPEX Decrease 3-7% Increased Production 8-15% MRO Inventory (<1 turn) Labor Costs MRO Inventory (2-3 turns) Annual Operating Cost Savings avg % Industry Leaders have a global view of operational assets and the interrelationship between technology and assets can yield a competitive advantage

13 Customer examples from CEE Constanta South Container Terminal

14 Customer examples from CEE Termoelektrarna Šoštanj Bodr d.o.o.

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